DC Wellness
  December 2012
Why DC Wellness?
• Constellation of financial vulnerabilities surrounding the typical
  employer.
    –   Group Health
    –   Workers’ Compensation
    –   Non-occupational Disability
    –   Unscheduled Absence
    –   Turnover
• We assist our brokers and consultants in tying together all of the risks
  their employer groups face. Our risk management strategy will:
    – Improve the loss ration for your employer groups
    – Increase your commission or consulting dollars while securing new lines of business
          • Workers’ Compensation
          • Life and Disability plans
          • Placement of wellness remedial solutions



                                                                        Proprietary and Confidential
The Next Generation of Wellness
       Participation-Based                            Outcomes-Based
   •   Introduced over 20 years ago             • Introduced in 2001; Final in 2008
   •   Health Risk Assessments                  • Biometric screening results
                                                      • BP-LDL-Nicotine-BMI
   •   Disease management
                                                • Premium contribution / benefit
   •   Health coaching                              differentials
   •   10% to 50% employee participation        • Appeals and alternatives
   •   Incentives/penalties for                 • 90% to 99.9% employee participation
       participation                            • Impact for passing tests
   •   ROI difficult to measure                 • 3% to 10% first year cost reduction

The use of penalties is expected to climb in 2012 to almost 40 percent of large and
mid-sized companies, up from 19 percent in 2011 and only 8 percent in 2009.



                                                                 Proprietary and Confidential
Integrated Wellness Solution
•   Expert consulting and predictive modeling to help you illustrate potential “hard-
    dollar” savings.

•   Our state-of-the-art technology tracks program participation, biometric screening
    results, appeals and alternative goals, and generates a custom eligibility and/or
    payroll file

•   Preparation of plan documents and compliance checklist(s)

•   Available logistics support and online scheduling tool to support biometric
    screenings

•   Review of your strategy & communications to ensure compliance with federal
    laws and regulations

•   Strict adherence to HIPAA Privacy and Security regulations



                                                                         Proprietary and Confidential
The DC Wellness Approach
1.   Identify Risk
                               Modify &
                                                       Identify Risk
2.   Plan & Incent              Adjust


3.   Implementation
4.   Measure & Report
5.   Modify/Adjust
                        Measure &                                      Plan &
                         Report                                        Incent




                                          Implementation
                                                           Proprietary and Confidential
Identify Risk

                Medical
                 Data
Pharmacy
  Data



           Wellness
            Data




 ABC Co. Specific
   Measures
                          Proprietary and Confidential
Plan and Incent based Upon
             The Federal Wellness Rules
Federal legislation allows employer-sponsored health plans to give rewards or
assess penalties based on the results of a health assessment
    • Premium contribution differentials
    • Benefit plan differentials (deductibles,
      co-pays, co-insurance levels)



Regulations are complex but achievable. Savings to health plans can be
significant (short and long term)




2010 National Healthcare Law preserves and expands the model




                                                                   Proprietary and Confidential
HIPAA Final Wellness Rules – We can help!
                 If an incentive is “contingent upon the
                    satisfaction of a health standard”:


           It must be re-assessed at least once per year


       It must be designed to promote health and wellness


    It may not exceed 20% of the total cost of coverage offered.
             (Raised to 30% effective January 1, 2014)


    It must be available to all “similarly situated individuals”,
      appeals and “reasonable alternatives” must be offered

       The availability of the appeal must be disclosed in all
                            plan materials
                                                           Proprietary and Confidential
Plan and Incent
• Legislation allows employer sponsored health plans to give
  rewards or assess penalties based on the results of a health
  assessment.
• A focus on immediate employer cost savings and employee
  rewards.
• Biometric Screening SCORES set deductibles, coinsurance
  and/or contribution amounts based on the following:
   –   Body Mass Index (BMI)
   –   Cholesterol Level (LDL)
   –   Blood Pressure
   –   Tobacco/Nicotine
   – Glucose (Optional)

                                                        Proprietary and Confidential
Implementation
• Custom Communications
   • Customized communication pieces for employees and
     program participants
• Online Scheduling Tool and Wellness Portal
• Coordination and Execution of On-Site Screenings
   • Establish New Hire Screening Protocols
• IT Programming / Legal Compliance
   • Programming and setup as well as review of all SPD’s and
     program literature to insure compliance



                                                     Proprietary and Confidential
Online                                     Payroll       Wellness
Registration   Scheduling                Screening    Reports   Appeals
                                HRA                                       Tapes          Portal


                              NATIONAL
     WELLNESS               INSTITUTES OF                           POINTS EARNED IF GOALS
                                             ABC Co. 2012 GOALS
   REQUIREMENTS              HEALTH (NIH)                                    MET*
                               GOALS
    Blood Pressure             ≤ 120/80              ≤ 130/85              1 Credit
   Body Mass Index             ≤ 24.9                 ≤ 30                 1 Credit
    LDL Cholesterol            ≤ 100                  ≤ 130                1 Credit
      Employee
                              Negative               Negative              1 Credit
   Tobacco/Nicotine
       Spouse
                              Negative               Negative              1 Credit
   Tobacco/Nicotine




                                                                              Proprietary and Confidential
Appeals & Reasonable Alternatives
                        Administration
        Administration of Appeals
    •       Appeals can be an overwhelming, time-consuming process, especially
            for those who are unfamiliar with the rules.
    •       We have extensive experience with all types of appeals:
        •      Type 1: Disputing the accuracy of results
        •      Type 2: Exceptions due to medical issues
        •      Type 3: Improvement goal (optional)



                  Medical Issues
•           We also work with individuals and their physicians to set alternative goals and complete healthy
            lifestyle coaching programs when appropriate.




                                                                                           Proprietary and Confidential
Measure & Report
• Employers receive:
  – Aggregate Summary Report
  – Results of the Biometric Screenings
• Employee receives:
  – Personal Report
  – Biometric Results
  – Information regarding the Appeal Process


                                          Proprietary and Confidential
Traditional Risk Projection and Management
Typical Population

                                                      .6   .6    .6    .6


                                  $$ Risk
                                                      .6   .6    .6    .6




                                In Reality…          .2    .7    .8     .4



                                  $$ Risk            .6    .3     .1   .9




                                                                Proprietary and Confidential
Raw Data From Insurer & Employer




                                                                           Occupational
Health Care                        Health Risk
                 Pharmacy                             Biometric               Risk /
 Utilization                        Appraisal
                   Data                                 Data                 Workers
   Data                               Data
                                                                              Comp




               Control Panel - Query Data to Identify Cost Drivers

                                         Output

                     Risk-Specific Money-Saving Solutions
                                                                     Proprietary and Confidential
Relational data-base with infinite
query capability and solution mining
 Example Query Variables                    Example Questions
 Age, Gender, Ethnicity                     How many individuals have Type 2 Diabetes?
 Amount Paid, Date of Service               How many females have Heart Disease?
 Provider Type, Location, Biometric         What are the top 10 most costly uses of the ER?
 Data, Drug, Procedure Code, Type           What are the top 10 most costly Inpatient cases?
 Of Service, Dependent, Spouse, Employee,   How many people over 50 have a diagnosis of
 Diabetes, Heart Disease, Asthma,           Hypertension?
 Hypertension, Dyslipidemia, Depression,
 (ICD9code)

             Unlimited queries for the purpose of identifying cost drivers and
                  deriving risk mitigation solutions



                                                                             Proprietary and Confidential
Population Query for
                                     Hypertension
                 John Doe;
                                  Existence/Treatment
                 Hypertension?

               NDC for
                                                  Report
   ICD9 for     Blood           Injury                                 BP
                                                  History
   401-405?    Pressure         Data?                               reading?
                                                  of BP?
                Meds?


Health Care   Pharmacy    Workers         Health Risk Biometric
Utilization   Data        Comp            Appraisal   Data
Data                      Data
                           Output: Diagnosis = No
                                   Meds = No
                                   Injury = Fall
                                   HRA = History BP
                                   BP = 150/92            Proprietary and Confidential
Fundamental Research Questions
 Based upon each client’s wellness strategy, clients often times request that
  some fundamental research questions be answered with regard to their
  population health management strategies.
1. What is the financial impact of the wellness program?

2. How effective has the wellness program been at reducing risk factors?

3. What is the relationship between biometric data and overall spending?

4. What were the gaps in care associated with the population?

5. What were expenditures related to chronic disease?

6. What members within the employee population are projected to have the highest future
expenditures?

7. What are the suggested risk mitigation solutions to reduce cost and risk within the overall
population?


                                                                                   Proprietary and Confidential
Modify/Adjust
• Moving year over year incorporate:
  – Medical Claims, Pharmacy Claims, Biometric
    Screening Results, Wellness Program Data,
    Workers’ Compensation Data, Disability Data and
    anything else for which you can produce an
    output.
• Based on most current data:
  – Make appropriate Wellness Program Adjustments



                                            Proprietary and Confidential
Our Results
West Virginia based Millwork Company 1700 lives, 1,520 Participants, (99.6%)
•   Every incentive category improve:
     •   305 (16.2%) more participants passed their blood pressure goal
     •   194 ( 10.3%) participants went from obese to non-obese
     •   207 (11%) participants lowered their cholesterol to a desirable level
     •   37 (2%) participants quit smoking
•   Non-incentives measures (i.e. glucose) did not improve. Everything tied to money did
•   Rate Increases have reduced from 21.2% to 14% to 6.5% to 1.2% our solution was adopted.
•   Total Return on Investment for the first two years of the program, including risk reduction, was
    $3.16 saved to $1 spent
•   Included spouses in year 4, will include spouses in the fall of 2012 as well




                                                                                           Proprietary and Confidential
Producing Savings
                         Non-
                                    Pass 0   Pass 1        Pass 2             Pass 3         Pass 4
                      Participant


                         70%        +$70     +$70           +$35               +$0            +$0


$700,000
                                                                          $590,590
$600,000
                  $456,000                                                                                 $515,970
$500,000                                      $448,000
           $410,000
$400,000
                                        $246,000                   $297,890             $292,700                       $295,920
$300,000
                                                         $202,000                             $220,050
$200,000
                             $46,000
$100,000

     $0
                  Jan 09                        Oct 09                         Oct 10                        Oct 11

                             Program Cost          Cost Shift Savings         Wellness Budget


                                                                                                      Proprietary and Confidential
DC Wellness Mission Statement
 The mission of DC Wellness is to be
 recognized as the leader in improving
 employee health and lowering
 healthcare costs using innovative data
 driven solutions and evidence based
 guidelines to manage the unique
 exposure of every plan participant.

DC Wellness Solution

  • 1.
    DC Wellness December 2012
  • 2.
    Why DC Wellness? •Constellation of financial vulnerabilities surrounding the typical employer. – Group Health – Workers’ Compensation – Non-occupational Disability – Unscheduled Absence – Turnover • We assist our brokers and consultants in tying together all of the risks their employer groups face. Our risk management strategy will: – Improve the loss ration for your employer groups – Increase your commission or consulting dollars while securing new lines of business • Workers’ Compensation • Life and Disability plans • Placement of wellness remedial solutions Proprietary and Confidential
  • 3.
    The Next Generationof Wellness Participation-Based Outcomes-Based • Introduced over 20 years ago • Introduced in 2001; Final in 2008 • Health Risk Assessments • Biometric screening results • BP-LDL-Nicotine-BMI • Disease management • Premium contribution / benefit • Health coaching differentials • 10% to 50% employee participation • Appeals and alternatives • Incentives/penalties for • 90% to 99.9% employee participation participation • Impact for passing tests • ROI difficult to measure • 3% to 10% first year cost reduction The use of penalties is expected to climb in 2012 to almost 40 percent of large and mid-sized companies, up from 19 percent in 2011 and only 8 percent in 2009. Proprietary and Confidential
  • 4.
    Integrated Wellness Solution • Expert consulting and predictive modeling to help you illustrate potential “hard- dollar” savings. • Our state-of-the-art technology tracks program participation, biometric screening results, appeals and alternative goals, and generates a custom eligibility and/or payroll file • Preparation of plan documents and compliance checklist(s) • Available logistics support and online scheduling tool to support biometric screenings • Review of your strategy & communications to ensure compliance with federal laws and regulations • Strict adherence to HIPAA Privacy and Security regulations Proprietary and Confidential
  • 5.
    The DC WellnessApproach 1. Identify Risk Modify & Identify Risk 2. Plan & Incent Adjust 3. Implementation 4. Measure & Report 5. Modify/Adjust Measure & Plan & Report Incent Implementation Proprietary and Confidential
  • 6.
    Identify Risk Medical Data Pharmacy Data Wellness Data ABC Co. Specific Measures Proprietary and Confidential
  • 7.
    Plan and Incentbased Upon The Federal Wellness Rules Federal legislation allows employer-sponsored health plans to give rewards or assess penalties based on the results of a health assessment • Premium contribution differentials • Benefit plan differentials (deductibles, co-pays, co-insurance levels) Regulations are complex but achievable. Savings to health plans can be significant (short and long term) 2010 National Healthcare Law preserves and expands the model Proprietary and Confidential
  • 8.
    HIPAA Final WellnessRules – We can help! If an incentive is “contingent upon the satisfaction of a health standard”: It must be re-assessed at least once per year It must be designed to promote health and wellness It may not exceed 20% of the total cost of coverage offered. (Raised to 30% effective January 1, 2014) It must be available to all “similarly situated individuals”, appeals and “reasonable alternatives” must be offered The availability of the appeal must be disclosed in all plan materials Proprietary and Confidential
  • 9.
    Plan and Incent •Legislation allows employer sponsored health plans to give rewards or assess penalties based on the results of a health assessment. • A focus on immediate employer cost savings and employee rewards. • Biometric Screening SCORES set deductibles, coinsurance and/or contribution amounts based on the following: – Body Mass Index (BMI) – Cholesterol Level (LDL) – Blood Pressure – Tobacco/Nicotine – Glucose (Optional) Proprietary and Confidential
  • 10.
    Implementation • Custom Communications • Customized communication pieces for employees and program participants • Online Scheduling Tool and Wellness Portal • Coordination and Execution of On-Site Screenings • Establish New Hire Screening Protocols • IT Programming / Legal Compliance • Programming and setup as well as review of all SPD’s and program literature to insure compliance Proprietary and Confidential
  • 11.
    Online Payroll Wellness Registration Scheduling Screening Reports Appeals HRA Tapes Portal NATIONAL WELLNESS INSTITUTES OF POINTS EARNED IF GOALS ABC Co. 2012 GOALS REQUIREMENTS HEALTH (NIH) MET* GOALS Blood Pressure ≤ 120/80 ≤ 130/85 1 Credit Body Mass Index ≤ 24.9 ≤ 30 1 Credit LDL Cholesterol ≤ 100 ≤ 130 1 Credit Employee Negative Negative 1 Credit Tobacco/Nicotine Spouse Negative Negative 1 Credit Tobacco/Nicotine Proprietary and Confidential
  • 12.
    Appeals & ReasonableAlternatives Administration Administration of Appeals • Appeals can be an overwhelming, time-consuming process, especially for those who are unfamiliar with the rules. • We have extensive experience with all types of appeals: • Type 1: Disputing the accuracy of results • Type 2: Exceptions due to medical issues • Type 3: Improvement goal (optional) Medical Issues • We also work with individuals and their physicians to set alternative goals and complete healthy lifestyle coaching programs when appropriate. Proprietary and Confidential
  • 13.
    Measure & Report •Employers receive: – Aggregate Summary Report – Results of the Biometric Screenings • Employee receives: – Personal Report – Biometric Results – Information regarding the Appeal Process Proprietary and Confidential
  • 14.
    Traditional Risk Projectionand Management Typical Population .6 .6 .6 .6 $$ Risk .6 .6 .6 .6 In Reality… .2 .7 .8 .4 $$ Risk .6 .3 .1 .9 Proprietary and Confidential
  • 15.
    Raw Data FromInsurer & Employer Occupational Health Care Health Risk Pharmacy Biometric Risk / Utilization Appraisal Data Data Workers Data Data Comp Control Panel - Query Data to Identify Cost Drivers Output Risk-Specific Money-Saving Solutions Proprietary and Confidential
  • 16.
    Relational data-base withinfinite query capability and solution mining Example Query Variables Example Questions Age, Gender, Ethnicity How many individuals have Type 2 Diabetes? Amount Paid, Date of Service How many females have Heart Disease? Provider Type, Location, Biometric What are the top 10 most costly uses of the ER? Data, Drug, Procedure Code, Type What are the top 10 most costly Inpatient cases? Of Service, Dependent, Spouse, Employee, How many people over 50 have a diagnosis of Diabetes, Heart Disease, Asthma, Hypertension? Hypertension, Dyslipidemia, Depression, (ICD9code) Unlimited queries for the purpose of identifying cost drivers and deriving risk mitigation solutions Proprietary and Confidential
  • 17.
    Population Query for Hypertension John Doe; Existence/Treatment Hypertension? NDC for Report ICD9 for Blood Injury BP History 401-405? Pressure Data? reading? of BP? Meds? Health Care Pharmacy Workers Health Risk Biometric Utilization Data Comp Appraisal Data Data Data Output: Diagnosis = No Meds = No Injury = Fall HRA = History BP BP = 150/92 Proprietary and Confidential
  • 18.
    Fundamental Research Questions Based upon each client’s wellness strategy, clients often times request that some fundamental research questions be answered with regard to their population health management strategies. 1. What is the financial impact of the wellness program? 2. How effective has the wellness program been at reducing risk factors? 3. What is the relationship between biometric data and overall spending? 4. What were the gaps in care associated with the population? 5. What were expenditures related to chronic disease? 6. What members within the employee population are projected to have the highest future expenditures? 7. What are the suggested risk mitigation solutions to reduce cost and risk within the overall population? Proprietary and Confidential
  • 19.
    Modify/Adjust • Moving yearover year incorporate: – Medical Claims, Pharmacy Claims, Biometric Screening Results, Wellness Program Data, Workers’ Compensation Data, Disability Data and anything else for which you can produce an output. • Based on most current data: – Make appropriate Wellness Program Adjustments Proprietary and Confidential
  • 20.
    Our Results West Virginiabased Millwork Company 1700 lives, 1,520 Participants, (99.6%) • Every incentive category improve: • 305 (16.2%) more participants passed their blood pressure goal • 194 ( 10.3%) participants went from obese to non-obese • 207 (11%) participants lowered their cholesterol to a desirable level • 37 (2%) participants quit smoking • Non-incentives measures (i.e. glucose) did not improve. Everything tied to money did • Rate Increases have reduced from 21.2% to 14% to 6.5% to 1.2% our solution was adopted. • Total Return on Investment for the first two years of the program, including risk reduction, was $3.16 saved to $1 spent • Included spouses in year 4, will include spouses in the fall of 2012 as well Proprietary and Confidential
  • 21.
    Producing Savings Non- Pass 0 Pass 1 Pass 2 Pass 3 Pass 4 Participant 70% +$70 +$70 +$35 +$0 +$0 $700,000 $590,590 $600,000 $456,000 $515,970 $500,000 $448,000 $410,000 $400,000 $246,000 $297,890 $292,700 $295,920 $300,000 $202,000 $220,050 $200,000 $46,000 $100,000 $0 Jan 09 Oct 09 Oct 10 Oct 11 Program Cost Cost Shift Savings Wellness Budget Proprietary and Confidential
  • 22.
    DC Wellness MissionStatement The mission of DC Wellness is to be recognized as the leader in improving employee health and lowering healthcare costs using innovative data driven solutions and evidence based guidelines to manage the unique exposure of every plan participant.