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Gino Biondi

Inspirational Marketing Thinking
Performance

                            Positioning                                  Product




            Price                                                                           Place




Proliferation                                                                                       Placement




   Promotion                                                                                    People




                     Public
                                                                                   Projection
                    Relations



                                          Packaging        Programming
 No Marketing Plan is worth it’s weight
 without specific and measureable metrics
 and objectives:
    A. Profit
    B. Sales
    C. Share

        Performance should be the first P:

    •    Know how the brand is performing
    •    Set performance objectives
 The   brand roadmap
  • Relevant & Meaningful Consumer Insights
  • Attributes
  • Functional Benefits
  • Reasons-to-Believe
  • Emotional Benefits
  • Brand Essence
  • Brand Character
  • Brand Tone
  • Iconology
There are multiple Targets to consider:

    • Primary Bullseye consumer
       Demographic, psychographic, attitudinal, & behavioral
    • Secondary Target purchasers or influencers.
        Moms, Kids, Teachers, Doctors, etc.
    • Stakeholder Customers/Retailers/Resellers
       If they don’t carry it you can’t sell it.
    • Sales Professionals, Installers, Service People
       Sales people like to sell it, the installer prefers to hook it up
        and Customer Service likes to take the calls.
    • Internal Employees
       Passion and word of mouth gets generated internally first.
 Product    is the foundation of the Brand:
  • Tied to the Positioning key attributes
  • Differentiated key benefits
  • Innovation
  • Cost base versus your competitor
  • Volume
  • Meeting/exceeding quality expectations
 How   about Packaging & Proliferation?
Can be the most impactful marketing tool

    • Form is a key communicator and provides key benefits
       An upside down bottle of ketchup changed the industry and
        mustard, mayo, shampoo…
       “Green” packaging or wasteful materials impacts attitudes.
       Quality has an emotional response
        Sloppy fit and finish or crooked labels says a lot about the brand
       Graphics need to be compelling
        Authentic, Modern, Innovative, Nostalgic, Youthful, Serious, Fun
       Services too!
        Trucks, Vehicles, Uniforms
          Molly Maid, Greek Squad, UPS, Even name tags on a store clerk
 How   far should the brand extend?
 • Product proliferation can be key to
  distribution, shelf expansion or consumer needs
   Flavors, Varieties, Colors, Fragrances
   Promotions, Seasonal
 • Proliferation can be bad!
    Operational Complexity, Underperforming SKU’s
    What is the supply chain tolerance level
    Non-value added features add cost
 • Customer exclusivity may require proliferation
 This   famous P should get a narrower view
  • All brands need promotion strategies for both:
     Consumers & Customers
  • Relatively short-term or loyalty building vehicles
     Prevent switching to another competitor
     Induce switching from a competitor
  • Create excitement around seasonal opportunities.
     Halloween, Spring Cleaning, Back-to-School
  • Create brand excitement and pull-through
     Sweepstakes, Contests, Themed Events
 Brand Communications
  • Translating Positioning into compelling creative and
     copy
   • Integrated Marketing
     Every medium is different and how you use it should be
      treated uniquely
       Mass Media
        TV, Print, Radio
       Digital
        Internet, Web site, Viral, E-commerce
       Direct, Outdoor, Mobile, Event
       Sports Marketing, Sponsorships, Entertainment
   • Consider Ethnic audiences
 PR   is the cherry on top of the cake.
 • When fundamentals are in place PR creates a
  genre for the brand
    Cause-Related Marketing (Charities)
        Breast Cancer, Victory Junction Gang, Habitat for Humanity
    Major Relevant events
        Hurricanes, storms, earthquakes, anniversaries, milestones
    Word-of-Mouth
        More realistic and relevant with actual user or third party
         endorsements.
        Spokespersons
Selection of the media

    • How much should be spent on media?
    • How much should be allocated to the different
     mediums?
        TV
        Digital
        Print
        Radio
        Outdoor
        Direct
        Non-traditional
 Measure         the effectiveness of each medium.
 Price
      has multiple components and needs
 unique strategies and plans for each.
  • List Pricing
  • Everyday Low Price
  • High/Low Pricing
  • Hybrid EDLP with Opportunistic Promotions
 Channel   and Customer
 Competitive
 Portfolio Mix
 Consumer Sensitivity
Global

    • International challenges require putting the previous
     P’s together to determine the merits and overall
     strategy of succeeding on a global basis.
 Region
  • Regional differences do exist.
     Economic, climate, culture, population, etc.
 Channel
  • Requires deep analysis to determine trade-off’s and if
     presence is needed
      Club, Mass, Home
       Improvement, Grocery, Convenience, Sporting, Industrial, El
       ectronics, Specialty, Hardware, Dollar, Drug, Distributors, etc.
       .
 Ideallocation in the store where products and
 services should be located?
  •   How do you get it there?
  •   Front or back
  •   Which direction from the aisle?
  •   On the counter or checkout?
  •   Near adjacent categories?
  •   Near complimentary purchase categories?
  •   Which position on the shelf?
         Quality
         Brand block
         Size
         Variety
Performance

                            Positioning                                  Product




            Price                                                                           Place




Proliferation                                                                                       Placement




   Promotion                                                                                    People




                     Public
                                                                                   Projection
                    Relations



                                          Packaging        Programming

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4 P Challenge

  • 2. Performance Positioning Product Price Place Proliferation Placement Promotion People Public Projection Relations Packaging Programming
  • 3.  No Marketing Plan is worth it’s weight without specific and measureable metrics and objectives: A. Profit B. Sales C. Share Performance should be the first P:  • Know how the brand is performing • Set performance objectives
  • 4.  The brand roadmap • Relevant & Meaningful Consumer Insights • Attributes • Functional Benefits • Reasons-to-Believe • Emotional Benefits • Brand Essence • Brand Character • Brand Tone • Iconology
  • 5. There are multiple Targets to consider:  • Primary Bullseye consumer  Demographic, psychographic, attitudinal, & behavioral • Secondary Target purchasers or influencers.  Moms, Kids, Teachers, Doctors, etc. • Stakeholder Customers/Retailers/Resellers  If they don’t carry it you can’t sell it. • Sales Professionals, Installers, Service People  Sales people like to sell it, the installer prefers to hook it up and Customer Service likes to take the calls. • Internal Employees  Passion and word of mouth gets generated internally first.
  • 6.  Product is the foundation of the Brand: • Tied to the Positioning key attributes • Differentiated key benefits • Innovation • Cost base versus your competitor • Volume • Meeting/exceeding quality expectations  How about Packaging & Proliferation?
  • 7. Can be the most impactful marketing tool  • Form is a key communicator and provides key benefits  An upside down bottle of ketchup changed the industry and mustard, mayo, shampoo…  “Green” packaging or wasteful materials impacts attitudes.  Quality has an emotional response  Sloppy fit and finish or crooked labels says a lot about the brand  Graphics need to be compelling  Authentic, Modern, Innovative, Nostalgic, Youthful, Serious, Fun  Services too!  Trucks, Vehicles, Uniforms  Molly Maid, Greek Squad, UPS, Even name tags on a store clerk
  • 8.  How far should the brand extend? • Product proliferation can be key to distribution, shelf expansion or consumer needs  Flavors, Varieties, Colors, Fragrances  Promotions, Seasonal • Proliferation can be bad!  Operational Complexity, Underperforming SKU’s  What is the supply chain tolerance level  Non-value added features add cost • Customer exclusivity may require proliferation
  • 9.  This famous P should get a narrower view • All brands need promotion strategies for both:  Consumers & Customers • Relatively short-term or loyalty building vehicles  Prevent switching to another competitor  Induce switching from a competitor • Create excitement around seasonal opportunities.  Halloween, Spring Cleaning, Back-to-School • Create brand excitement and pull-through  Sweepstakes, Contests, Themed Events
  • 10.  Brand Communications • Translating Positioning into compelling creative and copy • Integrated Marketing  Every medium is different and how you use it should be treated uniquely  Mass Media  TV, Print, Radio  Digital  Internet, Web site, Viral, E-commerce  Direct, Outdoor, Mobile, Event  Sports Marketing, Sponsorships, Entertainment • Consider Ethnic audiences
  • 11.  PR is the cherry on top of the cake. • When fundamentals are in place PR creates a genre for the brand  Cause-Related Marketing (Charities)  Breast Cancer, Victory Junction Gang, Habitat for Humanity  Major Relevant events  Hurricanes, storms, earthquakes, anniversaries, milestones  Word-of-Mouth  More realistic and relevant with actual user or third party endorsements.  Spokespersons
  • 12. Selection of the media  • How much should be spent on media? • How much should be allocated to the different mediums?  TV  Digital  Print  Radio  Outdoor  Direct  Non-traditional  Measure the effectiveness of each medium.
  • 13.  Price has multiple components and needs unique strategies and plans for each. • List Pricing • Everyday Low Price • High/Low Pricing • Hybrid EDLP with Opportunistic Promotions  Channel and Customer  Competitive  Portfolio Mix  Consumer Sensitivity
  • 14. Global  • International challenges require putting the previous P’s together to determine the merits and overall strategy of succeeding on a global basis.  Region • Regional differences do exist.  Economic, climate, culture, population, etc.  Channel • Requires deep analysis to determine trade-off’s and if presence is needed  Club, Mass, Home Improvement, Grocery, Convenience, Sporting, Industrial, El ectronics, Specialty, Hardware, Dollar, Drug, Distributors, etc. .
  • 15.  Ideallocation in the store where products and services should be located? • How do you get it there? • Front or back • Which direction from the aisle? • On the counter or checkout? • Near adjacent categories? • Near complimentary purchase categories? • Which position on the shelf?  Quality  Brand block  Size  Variety
  • 16. Performance Positioning Product Price Place Proliferation Placement Promotion People Public Projection Relations Packaging Programming