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August
                                         2012
            4G Webinar
4G Latin America: Carrier Strategies

                     Cintia Garza
                     LATAM Analyst
                     Maravedis


                     Luis Omar Rivera
                     Director Network Engineering
                     Open Mobile
   © Copyright All Rights Reserved 2012 Maravedis Inc.



                     Adlane Fellah
                     CEO
                     Maravedis
Agenda
- Introduction
- Maravedis Presentation
   - Cintia Garza, Latin America Analyst
- Open Mobile Puerto Rico Presentation
   - Luis Omar Rivera, Network Engineering
     Director
- Q&A
August
                                                               2012




4G Latin America: Analysis and Forecasts 2012-2017

                 Copyright ® Maravedis-Rethink 2012
Key Findings

                       Spectrum Policy
AGENDA
                       Challenges

                 LTE Business Case
         Copyright ® Maravedis-Rethink 2012
KEY FINDINGS
 Market Drivers                 Challenges                       Forecasts




Smartphones                    Monetizing                    Subs, Devices &
     Applications             Increasing Demand
    Smartphones                    Low ARPU                      CAPEX
  Low cost of Devices             High Prepaid                51 million subscribers by
       Demand                    Low Postpaid                           2017.
Broadband Penetration              High Churn                  4G CAPEX to reach an
    Voice over LTE         Availability of Spectrum(in       accumulated $13 billion by
      Spectrum                  some countries)                         2017.

                        Copyright ® Maravedis-Rethink 2012
SPECTRUM POLICY


450                                                   1.7/2.1GHz
MHz                                                      MHz



           700
                                   80%
           MHz              Telecom Revenues

                                      72%
                              Mobile Subscribers

  2.6GHz                                               3.5GHz
   MHz
                                                        MHz


                 Copyright ® Maravedis-Rethink 2012
CHALLENGES




           70%

ARPU       $11.56
Postpaid   20%
Prepaid    80%
Churn      3.02%
             Copyright ® Maravedis-Rethink 2012
LTE BUSINESS CASE
                                     UNE - Colombia
    What are they doing?                    Strengths                              Weaknesses
       Fixed  Mobile               Main ISP in Colombia.
                                    Comprehensive service offering.                     UNE does not have 3G mobile
   DSL, WiMAX  LTE                 Various technologies to serve the end-user.           infrastructure in place.
                                    LTE time to market advantage over mobile          UNE does not have 3G spectrum.
3.5GHz (50MHz)  2.6GHz (50MHz)     carriers.                                         Unable to do 3G fallback for voice.
                                    Serves all market segments: Residential,         Initial LTE offer only includes a USB
   Nationwide  Nationwide          SOHO, business, large corporations.                              dongle.

         Data  Data & VoLTE        Access to both FDD and TDD spectrum
                                    2.6GHz and 3.5GHz.

Convergent Offer (2 & 3 Play)
                                                               SWOT ANALYSIS
                                       Opportunities                                      Threats
                                     UNE can become the main and sole LTE            Market driven by prepaid services.
                                       provider for Soho, SME and large           LTE competition from 3 mobile operators.
                                           corporations in Colombia.
                                                                                  Challenges to support Voice Over LTE to
                                      Opportunity to add mobile TV on LTE.             compete with mobile players.
                                     It is the only WiMAX carrier in Colombia,    Early introduction of LTE Smartphones by
                                          opportunity for TD-LTE in 3.5GHz.                     competitors.




                             Copyright ® Maravedis-Rethink 2012
For information about this
      report contact:

        Adlane Fellah
      Maravedis-Rethink
afellah@maravedis-bwa.com
    Tel: +1-786-452-6522



               Copyright ® Maravedis-Rethink 2012
Deploying 4G LTE in a highly
       competitive Market
Welcome to Puerto Rico!
•   Some Highlights…
     – 100 x 35 mile Island
          • Beautiful Beaches, Sunsets and Historical
            Monuments
          • Home of great Artists, Sports Players and five
            Miss Universe winners
     – Population of 3.9 Million
     – LATAM High Rate of
          • Teledensity
          • Mobile Penetration (78%)
          • Internet Usage
     – US Commonwealth – FCC Ruled
     – Competition of 5 Wireless Operators
          • AT&T, Claro, T-Mobile, Sprint, Open Mobile
Who are we?
•   Local Operator in Puerto Rico
•   Launched in June 2007
     –   Formerly known as Movistar Telefónica
•   CDMA 1xRTT/EVDO Network
     –   EVDO (7/10)
•   1900, AWS and 700 MHz Spectrum
                                                 •   4th Operator against Big Carriers in
•   High Smartphone penetration and
                                                     the Island
    Data Usage
     –   Which lead to our LTE Decision          •   Average User Voice Traffic
                                                      –   2,000 minutes a month
•   FIRST INDEPENDENT CARRIER IN
    THE LATAM REGION TO LAUNCH LTE               •   Average Data Usage per person
                                                      –   3 Gb a month
LTE Deployment Challenges
•   Terminal Availability and Ecosystem
     –   (Band 13 is an advantage)
•   Backhaul Bandwith (MW vs Fiber)
•   Leased Lines MRC (OPEX)
•   Internet Backbone Growth
•   All IP Culture
•   Vendor Selection
•   Vendors Interoperability if an E2E
    solution is not chosen
•   Competition
     –   (All PR operators will be on LTE on 1Q12)
•   RRU vs Macro Sites
     –   (Tower Providers MRC)
•   Landlords/Tower providers approval
     –   (Bigger antennas and more equipment increase OPEX)
•   Do customers really understand 4G vs 3G
    (HSPA+ vs LTE)?
Speed Test
LTE Real Live Throughput
Driver Test Results (Throughput)
Reasons for LTE

• Please rise your hand how many of you compete with 3 Tier 1 USA based
  operators and the major LATAM Mobile Operator?
• Lower cost per Mb Delivered
• 3G not able to handle highly dense traffic areas : Hot Spots
• Improve Customer Experience
• Retention and significantly reduce churn
• Competitive Situation: AT&T LTE launch in Puerto Rico plus Claro
  announcement to launch soon.
• Soon will be one of the First market with 3 Commercial LTE Networks
  competing for Mobile Broadband Market. Expected all 5 operators to launch
  LTE by end of 2012.
Open Mobile Strategy
Phase 1
   • 3G Clients to 4G LTE migration campaign
         Improve 3G clients experience

   • Telemarketing to all 3G clients in Metropolitan Area

Phase 2
   • 4G LTE sales in stores within the Metropolitan Area

Alliances
   •Give Open Mobile’s 4G LTE technology the necessary brand recognition to captivate
   customers

   •Branding Campaign :McDonald’s WiFi Internet via Open Mobile 4G LTE network
Migration Campaign
• Migration campaign was carried out

• The campaign involved clients owning 3G dongle devices or hotspot, and switching
  them to 4G LTE while maintaining commercial characteristics similar to the product
  on 3G technology

• A daily landing page was presented to 3G clients with the migration promotion
Migration Campaign
 • Telemarketing group was prepared to receive calls from these clients and to inform
   them correctly on the benefits of switching

 • Geographical zone was identified and controlled for this migration campaign
   Metropolitan Area

 • Direct Marketing was sent to every 3G client within the Metropolitan Area,
   presenting promotion to switch technology (migrate)

- On March 1, migration of 3G client to 4G
  LTE through the established campaign

- The campaign achieved 1,400 migrations by
  the end of the month
Migration Campaign Direct Mailing
Direct Marketing was sent to every 3G client within the Metropolitan Area, presenting
promotion to switch technology
Commercial Offers
4G LTE USB Modem & Routers




 Novatel MC551   Novatel MiFi 4510   Franklin Wireless R720
November    2012



                        Premier Event for the 4G Ecosystem
                          November 14-15, 2012
                            Bogotá, Colombia
                            www.4glatinamerica.com
                            info@4glatinamerica.com




Copyright ® Maravedis-Rethink 2012
4G LTE Smartphones




     Pantech Breakout   HTC Cobalt
McDonald’s / McCafé WiFi 4G LTE

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4 G Latin America Carrier Strategies August 28, 2012

  • 1. August 2012 4G Webinar 4G Latin America: Carrier Strategies Cintia Garza LATAM Analyst Maravedis Luis Omar Rivera Director Network Engineering Open Mobile © Copyright All Rights Reserved 2012 Maravedis Inc. Adlane Fellah CEO Maravedis
  • 2. Agenda - Introduction - Maravedis Presentation - Cintia Garza, Latin America Analyst - Open Mobile Puerto Rico Presentation - Luis Omar Rivera, Network Engineering Director - Q&A
  • 3. August 2012 4G Latin America: Analysis and Forecasts 2012-2017 Copyright ® Maravedis-Rethink 2012
  • 4. Key Findings Spectrum Policy AGENDA Challenges LTE Business Case Copyright ® Maravedis-Rethink 2012
  • 5. KEY FINDINGS Market Drivers Challenges Forecasts Smartphones Monetizing Subs, Devices & Applications Increasing Demand Smartphones Low ARPU CAPEX Low cost of Devices High Prepaid 51 million subscribers by Demand Low Postpaid 2017. Broadband Penetration High Churn 4G CAPEX to reach an Voice over LTE Availability of Spectrum(in accumulated $13 billion by Spectrum some countries) 2017. Copyright ® Maravedis-Rethink 2012
  • 6. SPECTRUM POLICY 450 1.7/2.1GHz MHz MHz 700 80% MHz Telecom Revenues 72% Mobile Subscribers 2.6GHz 3.5GHz MHz MHz Copyright ® Maravedis-Rethink 2012
  • 7. CHALLENGES 70% ARPU $11.56 Postpaid 20% Prepaid 80% Churn 3.02% Copyright ® Maravedis-Rethink 2012
  • 8. LTE BUSINESS CASE UNE - Colombia What are they doing? Strengths Weaknesses Fixed  Mobile Main ISP in Colombia. Comprehensive service offering. UNE does not have 3G mobile DSL, WiMAX  LTE Various technologies to serve the end-user. infrastructure in place. LTE time to market advantage over mobile UNE does not have 3G spectrum. 3.5GHz (50MHz)  2.6GHz (50MHz) carriers. Unable to do 3G fallback for voice. Serves all market segments: Residential, Initial LTE offer only includes a USB Nationwide  Nationwide SOHO, business, large corporations. dongle. Data  Data & VoLTE Access to both FDD and TDD spectrum 2.6GHz and 3.5GHz. Convergent Offer (2 & 3 Play) SWOT ANALYSIS Opportunities Threats UNE can become the main and sole LTE Market driven by prepaid services. provider for Soho, SME and large LTE competition from 3 mobile operators. corporations in Colombia. Challenges to support Voice Over LTE to Opportunity to add mobile TV on LTE. compete with mobile players. It is the only WiMAX carrier in Colombia, Early introduction of LTE Smartphones by opportunity for TD-LTE in 3.5GHz. competitors. Copyright ® Maravedis-Rethink 2012
  • 9. For information about this report contact: Adlane Fellah Maravedis-Rethink afellah@maravedis-bwa.com Tel: +1-786-452-6522 Copyright ® Maravedis-Rethink 2012
  • 10. Deploying 4G LTE in a highly competitive Market
  • 11. Welcome to Puerto Rico! • Some Highlights… – 100 x 35 mile Island • Beautiful Beaches, Sunsets and Historical Monuments • Home of great Artists, Sports Players and five Miss Universe winners – Population of 3.9 Million – LATAM High Rate of • Teledensity • Mobile Penetration (78%) • Internet Usage – US Commonwealth – FCC Ruled – Competition of 5 Wireless Operators • AT&T, Claro, T-Mobile, Sprint, Open Mobile
  • 12. Who are we? • Local Operator in Puerto Rico • Launched in June 2007 – Formerly known as Movistar Telefónica • CDMA 1xRTT/EVDO Network – EVDO (7/10) • 1900, AWS and 700 MHz Spectrum • 4th Operator against Big Carriers in • High Smartphone penetration and the Island Data Usage – Which lead to our LTE Decision • Average User Voice Traffic – 2,000 minutes a month • FIRST INDEPENDENT CARRIER IN THE LATAM REGION TO LAUNCH LTE • Average Data Usage per person – 3 Gb a month
  • 13. LTE Deployment Challenges • Terminal Availability and Ecosystem – (Band 13 is an advantage) • Backhaul Bandwith (MW vs Fiber) • Leased Lines MRC (OPEX) • Internet Backbone Growth • All IP Culture • Vendor Selection • Vendors Interoperability if an E2E solution is not chosen • Competition – (All PR operators will be on LTE on 1Q12) • RRU vs Macro Sites – (Tower Providers MRC) • Landlords/Tower providers approval – (Bigger antennas and more equipment increase OPEX) • Do customers really understand 4G vs 3G (HSPA+ vs LTE)?
  • 15. LTE Real Live Throughput
  • 16. Driver Test Results (Throughput)
  • 17. Reasons for LTE • Please rise your hand how many of you compete with 3 Tier 1 USA based operators and the major LATAM Mobile Operator? • Lower cost per Mb Delivered • 3G not able to handle highly dense traffic areas : Hot Spots • Improve Customer Experience • Retention and significantly reduce churn • Competitive Situation: AT&T LTE launch in Puerto Rico plus Claro announcement to launch soon. • Soon will be one of the First market with 3 Commercial LTE Networks competing for Mobile Broadband Market. Expected all 5 operators to launch LTE by end of 2012.
  • 18. Open Mobile Strategy Phase 1 • 3G Clients to 4G LTE migration campaign Improve 3G clients experience • Telemarketing to all 3G clients in Metropolitan Area Phase 2 • 4G LTE sales in stores within the Metropolitan Area Alliances •Give Open Mobile’s 4G LTE technology the necessary brand recognition to captivate customers •Branding Campaign :McDonald’s WiFi Internet via Open Mobile 4G LTE network
  • 19. Migration Campaign • Migration campaign was carried out • The campaign involved clients owning 3G dongle devices or hotspot, and switching them to 4G LTE while maintaining commercial characteristics similar to the product on 3G technology • A daily landing page was presented to 3G clients with the migration promotion
  • 20. Migration Campaign • Telemarketing group was prepared to receive calls from these clients and to inform them correctly on the benefits of switching • Geographical zone was identified and controlled for this migration campaign Metropolitan Area • Direct Marketing was sent to every 3G client within the Metropolitan Area, presenting promotion to switch technology (migrate) - On March 1, migration of 3G client to 4G LTE through the established campaign - The campaign achieved 1,400 migrations by the end of the month
  • 21. Migration Campaign Direct Mailing Direct Marketing was sent to every 3G client within the Metropolitan Area, presenting promotion to switch technology
  • 23.
  • 24. 4G LTE USB Modem & Routers Novatel MC551 Novatel MiFi 4510 Franklin Wireless R720
  • 25. November 2012 Premier Event for the 4G Ecosystem November 14-15, 2012 Bogotá, Colombia www.4glatinamerica.com info@4glatinamerica.com Copyright ® Maravedis-Rethink 2012
  • 26. 4G LTE Smartphones Pantech Breakout HTC Cobalt
  • 27. McDonald’s / McCafé WiFi 4G LTE