The Value of Building Better Product DataRyan DouglasSingleFeedADNSF Conference – Las VegasMarch 9, 2011
Quick IntroWhy Build Better DataCreating a ProcessHow To ImplementReal World ExamplesHow To Build ItRecapQ&AQuick Overview
Over 5 years hands on ecommerce experienceAt SingleFeed – Customer Development and Full Service Account ManagementPlumberSurplus.com – Internet Retailer Hot 100 Retailer on Custom .net platform. Oversaw All SEM including data feeds for CSEs and affiliates. 100K+ skusacross 2 sitesConference Speaker – Internet Retailer & othersRemember - I used to be in your shoes!Personal Bio
Leading data feed management tool for retailersFounded in 2006VC backed (True Ventures)Experienced Team – Former Yahoo, Google, Shopping Engine and eCommerce RetailersTrusted Partner – To Google and other leading shopping enginesCore Customer - Retailers doing $250K to $20MPricing – Flat Rate Service plans from $99/moADNSF Plug-in Available from VortxAbout SingleFeed
Stand out from your competition.Adds value to your business.Reduce confusion or concerns of shoppers (Eliminate FUDD’s).Increase sales and traffic – sometimes within days.Many Retailers overlook the value of their data.Easier to leverage good data across channelsWhy Build Better Product Data?
On Product detail pages for SEOPrint and Online CatalogsComparison Shopping EnginesGoogle Product Search, Bing Shopping, Pricegrabber, Nextag, Become.com and moreSite Search Tools (SLI, Search Spring, Certona, etc)Sitemaps for Search EnginesIn Email Newsletters/CampaignsHow is your Product Data Used?
Smaller Retailers - Manually EnteredTranscribed from physical catalogs?Digital formatsOther websites – Stealing from competitors or manufacturers?Online catalogsSpreadsheets and PDFsWhere Does Your Data Come From?
Set a “data standard”Give your data Integrity!Any new fields to add?Review ProcessBegin Requiring New Fields like UPC, Brand/Manufacturer, model numberCreate a plan to update existing productsSet a Goal and a Target Finish DateSeparate Out Attributes into New FieldsColor, Model Number, BrandExtremely useful to have this data “attributable”Ask for better product data from vendorsCreate a Data Entry Process
How To Implement ChangesIn-house: Interns – Free, readily available. Check w/schoolsHire/Build a Data Cleansing TeamHave a Team Pizza Party! Not just for Little LeaguersContract Out:oDeskAmazon Mechanical TurkCraigslistOutsourcing FirmsLeverage Technology!Implementing Improvements
Real World Examples
Example 1
Example 2
Example 3
Example 4
How To Build It Better
There’s no one size fits all “magic formula”
Figure out what’s relevant to your products
Find Keywords from your analytics
Typically includes:
Brand/Manufacturer
Model Numbers
Colors and Sizes
Gender
Keyword PhrasesWhat Goes In a Title?
Logitech K350 Wireless Keyboard & Mouse [brand] [model] [feature] [keyword phrase]

The Value of Building Better Product Data - Ryan Douglas, SingleFeed

  • 1.
    The Value ofBuilding Better Product DataRyan DouglasSingleFeedADNSF Conference – Las VegasMarch 9, 2011
  • 2.
    Quick IntroWhy BuildBetter DataCreating a ProcessHow To ImplementReal World ExamplesHow To Build ItRecapQ&AQuick Overview
  • 3.
    Over 5 yearshands on ecommerce experienceAt SingleFeed – Customer Development and Full Service Account ManagementPlumberSurplus.com – Internet Retailer Hot 100 Retailer on Custom .net platform. Oversaw All SEM including data feeds for CSEs and affiliates. 100K+ skusacross 2 sitesConference Speaker – Internet Retailer & othersRemember - I used to be in your shoes!Personal Bio
  • 4.
    Leading data feedmanagement tool for retailersFounded in 2006VC backed (True Ventures)Experienced Team – Former Yahoo, Google, Shopping Engine and eCommerce RetailersTrusted Partner – To Google and other leading shopping enginesCore Customer - Retailers doing $250K to $20MPricing – Flat Rate Service plans from $99/moADNSF Plug-in Available from VortxAbout SingleFeed
  • 5.
    Stand out fromyour competition.Adds value to your business.Reduce confusion or concerns of shoppers (Eliminate FUDD’s).Increase sales and traffic – sometimes within days.Many Retailers overlook the value of their data.Easier to leverage good data across channelsWhy Build Better Product Data?
  • 6.
    On Product detailpages for SEOPrint and Online CatalogsComparison Shopping EnginesGoogle Product Search, Bing Shopping, Pricegrabber, Nextag, Become.com and moreSite Search Tools (SLI, Search Spring, Certona, etc)Sitemaps for Search EnginesIn Email Newsletters/CampaignsHow is your Product Data Used?
  • 7.
    Smaller Retailers -Manually EnteredTranscribed from physical catalogs?Digital formatsOther websites – Stealing from competitors or manufacturers?Online catalogsSpreadsheets and PDFsWhere Does Your Data Come From?
  • 8.
    Set a “datastandard”Give your data Integrity!Any new fields to add?Review ProcessBegin Requiring New Fields like UPC, Brand/Manufacturer, model numberCreate a plan to update existing productsSet a Goal and a Target Finish DateSeparate Out Attributes into New FieldsColor, Model Number, BrandExtremely useful to have this data “attributable”Ask for better product data from vendorsCreate a Data Entry Process
  • 9.
    How To ImplementChangesIn-house: Interns – Free, readily available. Check w/schoolsHire/Build a Data Cleansing TeamHave a Team Pizza Party! Not just for Little LeaguersContract Out:oDeskAmazon Mechanical TurkCraigslistOutsourcing FirmsLeverage Technology!Implementing Improvements
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
    How To BuildIt Better
  • 16.
    There’s no onesize fits all “magic formula”
  • 17.
    Figure out what’srelevant to your products
  • 18.
    Find Keywords fromyour analytics
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
    Logitech K350 WirelessKeyboard & Mouse [brand] [model] [feature] [keyword phrase]

Editor's Notes

  • #6 It’s common to see retailers using the exact same product data that they receive from suppliers.FUDDSFearsUncertaintiesDoubtsDealbreakers
  • #12 All caps product nameNo Year – Important for apparelNo other attributesPoor Offsite context – don’t know what the item is
  • #13 Great unique description w/ keywordsAll Caps Product Title – cleaned up for CSE feedsMissing Product Type keyword – “cigars”
  • #14 Great Product NameComplete Attributes – brand, model, color,upc, and collection
  • #15 Relevant Attributes for Watches – straps, warranty, movement, water resistantPoor product title punctuation – maybe its on purpose?Plural – Watches?