Launching a Customer Success program can either be a thoughtful exercise or something that is imposed on an organization when clients start disappearing. Either way, the fundamentals of launching a program are largely the same - and are largely misunderstood. This is a review of the principles that can be relied on to get a Customer Success program off the ground and to build teams that are focused on keeping clients.
The Top Skills That Can Get You Hired in 2017LinkedIn
We analyzed all the recruiting activity on LinkedIn this year and identified the Top Skills employers seek. Starting Oct 24, learn these skills and much more for free during the Week of Learning.
#AlwaysBeLearning https://learning.linkedin.com/week-of-learning
#TorontoHR Meetup: How to speak CEO | TemboStatusTemboStatus
There is a major gap between what your CEO cares about and the function of human resources within the organization.
At this #TorontoHR meetup we offered a tactical, practical guide to aligning organizational vision with an enterprise talent management strategy. We demonstrated how a combination of business acumen and a solution-centric outlook are critical to driving impact on the big things that keep your CEO up at night: Customers, Productivity, Succession and Profit.
Our speaker, MaryAnn Dunlop, deconstructed the talent management framework to create a strategy that aligns with business objectives.
People Culture at Freshii - Ashley Dalziel - #TorontoHRTemboStatus
Ashley Dalziel, VP of People Culture at Freshii shared a framework for managing remote employees and keeping a central vision of what workplace culture means for employees and customers.
Mentoring High Potentials and Managers - Daneal Charney - #TorontoHRTemboStatus
Daneal Charney of MaRS shares a framework for mentoring your high potentials and managers. A key part of this is peer to peer mentorship programs where everyone teaches and learns from each other.
#TorontoHR - A framework for employee feedback on a small budget - Cheryl Ker...TemboStatus
Whether you have low budget or no budget, you can achieve a baseline for employee engagement to know what makes your employees tick. How? Through engagement surveys, pulse surveys, and SHARING this data with your employees.
#TorontoHR - How to achieve continuous feedback that drives results - Priya B...TemboStatus
Through recognition programs, performance reviews, information conversations, and story telling, you can achieve continuous improvement in your organization.
Launching a Customer Success program can either be a thoughtful exercise or something that is imposed on an organization when clients start disappearing. Either way, the fundamentals of launching a program are largely the same - and are largely misunderstood. This is a review of the principles that can be relied on to get a Customer Success program off the ground and to build teams that are focused on keeping clients.
The Top Skills That Can Get You Hired in 2017LinkedIn
We analyzed all the recruiting activity on LinkedIn this year and identified the Top Skills employers seek. Starting Oct 24, learn these skills and much more for free during the Week of Learning.
#AlwaysBeLearning https://learning.linkedin.com/week-of-learning
#TorontoHR Meetup: How to speak CEO | TemboStatusTemboStatus
There is a major gap between what your CEO cares about and the function of human resources within the organization.
At this #TorontoHR meetup we offered a tactical, practical guide to aligning organizational vision with an enterprise talent management strategy. We demonstrated how a combination of business acumen and a solution-centric outlook are critical to driving impact on the big things that keep your CEO up at night: Customers, Productivity, Succession and Profit.
Our speaker, MaryAnn Dunlop, deconstructed the talent management framework to create a strategy that aligns with business objectives.
People Culture at Freshii - Ashley Dalziel - #TorontoHRTemboStatus
Ashley Dalziel, VP of People Culture at Freshii shared a framework for managing remote employees and keeping a central vision of what workplace culture means for employees and customers.
Mentoring High Potentials and Managers - Daneal Charney - #TorontoHRTemboStatus
Daneal Charney of MaRS shares a framework for mentoring your high potentials and managers. A key part of this is peer to peer mentorship programs where everyone teaches and learns from each other.
#TorontoHR - A framework for employee feedback on a small budget - Cheryl Ker...TemboStatus
Whether you have low budget or no budget, you can achieve a baseline for employee engagement to know what makes your employees tick. How? Through engagement surveys, pulse surveys, and SHARING this data with your employees.
#TorontoHR - How to achieve continuous feedback that drives results - Priya B...TemboStatus
Through recognition programs, performance reviews, information conversations, and story telling, you can achieve continuous improvement in your organization.
#TorontoHR - Continuous improvement through continuous feedback - Greg Pantel...TemboStatus
Continuous improvement requires continuous feedback from employees. How do you get continuous feedback? 1) leadership buy-in, 2) Get training/work with a coach, 3) Integrate into existing business processes. Learn more here!
At Sept 21 #TorontoHR Meetup, Keltie Neville from shomi Canada shared tips on how to succeed when being the lone wolf in HR. View the key aspects of shomi's culture that are deeply ingrained in their recruiting and retention strategies.
#TorontoHR Meetup | Lisa Chang, UberflipTemboStatus
At the Sept 21 #TorontoHR Meetup, Lisa Chang from Uberflip shared her insight from many years of experience on the topic of retention and recruitment. She also shared her learnings from Uberflip's growing pains as it expanded from a flat organization to one with middle management levels.
#TorontoHR Meetup | Sarah Fulton, FirmexTemboStatus
To effectively communicate with a CEO, establish a relationship by being present and involved, understand the key metrics and goals that the CEO focuses on to determine success, and strategically choose which issues truly require the CEO's direct involvement and input.
BolsterLife, Celine Williams - #TorontoHR MeetupTemboStatus
At the August 24th #TorontoHR Meetup on how to build a strong work culture, Celine Williams of BolsterLife discussed how to challenge traditional models of leadership with emotional intelligence and design thinking to drive innovation and bottom line results.
At the August 24th #TorontoHR Meetup, Pam Ross talked about how culture is really about actions - not intentions - whether you're talking about the workplace of the future or the present.
#TorontoHR Meetup: Culture is more than fun at work | TemboStatusTemboStatus
We all talk about great work culture. A key element to this is an inclusive, fun, and flexible work environment. But it’s more than ping pong tables and beer fridges. You work hard to create a meaningful, human work environment because it drives performance and attracts talent for the business.
At the August 24th #TorontoHR meetup, we reviewed the keys to building an irresistible work culture and reinforcing the standards of behaviour that are good for your business.
Learn more here: http://events.tembostatus.com/august
Penny Farinha, Director of Human Resources for ecobee shared insight on how to create work environments that are irresistible for new hires and long tenured employees alike because they’re about community and doing meaningful work.
Keeping up with top talent | WorkopolisTemboStatus
The amazing Marsha Forde, Director of Human Resources at Workopolis shared perspectives on what Canada's largest platform for job seekers does to ensure their own people don't seek greener pastures. It all centres on culture and employee involvement.
Onboarding is a critical component of recruiting | QuartermasterTemboStatus
Ray Kanani, Co-Founder of Quartermaster, says that since a frightening amount of new hires voluntarily leave within the first 6 months, onboarding is a critical (that’s with a capital C!) component of delivering on the promise you made when recruiting them.
4 employee engagement survey pitfalls to avoid this year | TemboStatusTemboStatus
HR departments have long looked to employee surveys for guidance on engagement decisions. Here are four mistakes that companies can make when rolling out their employee engagement survey.
1. Vague Questions
2. Insignificant Topics
3. Lack of Participation
4. Dishonest answers
Did you know that most of your employees would take a new job if it was offered to them tomorrow?
We all say that employees are our most valuable resource and know that their engagement matters, but very few of us have a handle on what makes employees tick.
The appetite for “big” and real-time data is growing for organizations hungry for a competitive edge and the ability to anticipate long-term and short-term needs.
You need the same advantage for your survey results and employee engagement initiatives.
In this virtual session, David Bator of TemboStatus will walk you through the reasons to do a survey, the questions to avoid and critical next steps to take after your results are in.
3 reasons to do an employee engagement surveyTemboStatus
Employee engagement surveys are an important and powerful tool. Surveys allow you to ensure your team is aligned to the organization's goals, and track progress against those goals.
Here are 3 top reasons to do an employee survey:
-Get a PULSE of what's happening within your organization
-Collect DATA to support new initiatives
-COMMUNICATE to employees that their feedback is important and valued.
To learn more about TemboStatus go to www.TemboStatus.com
To see a demo of TemboStatus employee engagement survey and have a conversation about how it can work for your organization, go to www.TemboStatus.com/demorequest
TemboStatus - how to recruit the employees you already haveTemboStatus
This document provides tips for recruiting current employees by communicating open positions internally, promoting referrals, defining an internal application process during onboarding, creating compelling job postings, leveraging technology to enable the process, and investing in developing an strong employee value proposition. It notes that 80% of an organization's value lies in existing talent, replacing employees is three times as costly as hiring externally, and only 8% of performance reviews are considered worthwhile. Effective internal recruiting can help with high external hiring costs, replacement costs, and improving employee engagement.
TemboStatus - how to spend your hr budgetTemboStatus
The document discusses how companies spend billions each year hiring new employees but invest much less in retaining current talent. It notes that 80% of an organization's value lies in its existing employees, and replacing employees costs 3 times as much as acquiring new ones. Therefore, companies should focus their HR budgets on retention efforts like recognition programs, which can boost employee engagement and satisfaction while reducing turnover.
A framework to performance management:
-clearly set a direction
-identify competencies needed to be successful
-develop performance coaching focus to achieve vision and objectives
-create a performance coaching plan
-one on one coaching needs to be integrated into your everyday activities
6 ways to effeci
Building a Culture of Employee EngagementTemboStatus
Building a culture where employees are engaged, happy and highly productive can be difficult. Here are 6 tips to start moving your organization in the direction of a more engaging culture for employees.
Becoming Relentlessly Human-Centred in an AI World - Erin Patchell - SocialHR...SocialHRCamp
Speaker: Erin Patchell
Imagine a world where the needs, experiences, and well-being of people— employees and customers — are the focus of integrating technology into our businesses. As HR professionals, what tools exist to leverage AI and technology as a force for both people and profit? How do we influence a culture that takes a human-centred lens?
The Rules Do Apply: Navigating HR ComplianceAggregage
https://www.humanresourcestoday.com/frs/26903483/the-rules-do-apply--navigating-hr-compliance
HR Compliance is like a giant game of whack-a-mole. Once you think your company is compliant with all policies and procedures documented and in place, there’s a new or amended law, regulation, or final rule that pops up landing you back at ‘start.’ There are shifts, interpretations, and balancing acts to understanding compliance changes. Keeping up is not easy and it’s very time consuming.
This is a particular pain point for small HR departments, or HR departments of 1, that lack compliance teams and in-house labor attorneys. So, what do you do?
The goal of this webinar is to make you smarter in knowing what you should be focused on and the questions you should be asking. It will also provide you with resources for making compliance more manageable.
Objectives:
• Understand the regulatory landscape, including labor laws at the local, state, and federal levels
• Best practices for developing, implementing, and maintaining effective compliance programs
• Resources and strategies for staying informed about changes to labor laws, regulations, and compliance requirements
Your Guide To Finding The Perfect Part-Time JobSnapJob
Part-time workers account for a significant part of the workforce, including individuals of all ages. A lot of industries hire part-time workers in different capacities, including temporary or seasonal openings, ranging from managerial to entry-level positions. However, many people still doubt taking on these roles and wonder how a temporary part-time job can help them achieve their long-term goals.
#TorontoHR - Continuous improvement through continuous feedback - Greg Pantel...TemboStatus
Continuous improvement requires continuous feedback from employees. How do you get continuous feedback? 1) leadership buy-in, 2) Get training/work with a coach, 3) Integrate into existing business processes. Learn more here!
At Sept 21 #TorontoHR Meetup, Keltie Neville from shomi Canada shared tips on how to succeed when being the lone wolf in HR. View the key aspects of shomi's culture that are deeply ingrained in their recruiting and retention strategies.
#TorontoHR Meetup | Lisa Chang, UberflipTemboStatus
At the Sept 21 #TorontoHR Meetup, Lisa Chang from Uberflip shared her insight from many years of experience on the topic of retention and recruitment. She also shared her learnings from Uberflip's growing pains as it expanded from a flat organization to one with middle management levels.
#TorontoHR Meetup | Sarah Fulton, FirmexTemboStatus
To effectively communicate with a CEO, establish a relationship by being present and involved, understand the key metrics and goals that the CEO focuses on to determine success, and strategically choose which issues truly require the CEO's direct involvement and input.
BolsterLife, Celine Williams - #TorontoHR MeetupTemboStatus
At the August 24th #TorontoHR Meetup on how to build a strong work culture, Celine Williams of BolsterLife discussed how to challenge traditional models of leadership with emotional intelligence and design thinking to drive innovation and bottom line results.
At the August 24th #TorontoHR Meetup, Pam Ross talked about how culture is really about actions - not intentions - whether you're talking about the workplace of the future or the present.
#TorontoHR Meetup: Culture is more than fun at work | TemboStatusTemboStatus
We all talk about great work culture. A key element to this is an inclusive, fun, and flexible work environment. But it’s more than ping pong tables and beer fridges. You work hard to create a meaningful, human work environment because it drives performance and attracts talent for the business.
At the August 24th #TorontoHR meetup, we reviewed the keys to building an irresistible work culture and reinforcing the standards of behaviour that are good for your business.
Learn more here: http://events.tembostatus.com/august
Penny Farinha, Director of Human Resources for ecobee shared insight on how to create work environments that are irresistible for new hires and long tenured employees alike because they’re about community and doing meaningful work.
Keeping up with top talent | WorkopolisTemboStatus
The amazing Marsha Forde, Director of Human Resources at Workopolis shared perspectives on what Canada's largest platform for job seekers does to ensure their own people don't seek greener pastures. It all centres on culture and employee involvement.
Onboarding is a critical component of recruiting | QuartermasterTemboStatus
Ray Kanani, Co-Founder of Quartermaster, says that since a frightening amount of new hires voluntarily leave within the first 6 months, onboarding is a critical (that’s with a capital C!) component of delivering on the promise you made when recruiting them.
4 employee engagement survey pitfalls to avoid this year | TemboStatusTemboStatus
HR departments have long looked to employee surveys for guidance on engagement decisions. Here are four mistakes that companies can make when rolling out their employee engagement survey.
1. Vague Questions
2. Insignificant Topics
3. Lack of Participation
4. Dishonest answers
Did you know that most of your employees would take a new job if it was offered to them tomorrow?
We all say that employees are our most valuable resource and know that their engagement matters, but very few of us have a handle on what makes employees tick.
The appetite for “big” and real-time data is growing for organizations hungry for a competitive edge and the ability to anticipate long-term and short-term needs.
You need the same advantage for your survey results and employee engagement initiatives.
In this virtual session, David Bator of TemboStatus will walk you through the reasons to do a survey, the questions to avoid and critical next steps to take after your results are in.
3 reasons to do an employee engagement surveyTemboStatus
Employee engagement surveys are an important and powerful tool. Surveys allow you to ensure your team is aligned to the organization's goals, and track progress against those goals.
Here are 3 top reasons to do an employee survey:
-Get a PULSE of what's happening within your organization
-Collect DATA to support new initiatives
-COMMUNICATE to employees that their feedback is important and valued.
To learn more about TemboStatus go to www.TemboStatus.com
To see a demo of TemboStatus employee engagement survey and have a conversation about how it can work for your organization, go to www.TemboStatus.com/demorequest
TemboStatus - how to recruit the employees you already haveTemboStatus
This document provides tips for recruiting current employees by communicating open positions internally, promoting referrals, defining an internal application process during onboarding, creating compelling job postings, leveraging technology to enable the process, and investing in developing an strong employee value proposition. It notes that 80% of an organization's value lies in existing talent, replacing employees is three times as costly as hiring externally, and only 8% of performance reviews are considered worthwhile. Effective internal recruiting can help with high external hiring costs, replacement costs, and improving employee engagement.
TemboStatus - how to spend your hr budgetTemboStatus
The document discusses how companies spend billions each year hiring new employees but invest much less in retaining current talent. It notes that 80% of an organization's value lies in its existing employees, and replacing employees costs 3 times as much as acquiring new ones. Therefore, companies should focus their HR budgets on retention efforts like recognition programs, which can boost employee engagement and satisfaction while reducing turnover.
A framework to performance management:
-clearly set a direction
-identify competencies needed to be successful
-develop performance coaching focus to achieve vision and objectives
-create a performance coaching plan
-one on one coaching needs to be integrated into your everyday activities
6 ways to effeci
Building a Culture of Employee EngagementTemboStatus
Building a culture where employees are engaged, happy and highly productive can be difficult. Here are 6 tips to start moving your organization in the direction of a more engaging culture for employees.
Becoming Relentlessly Human-Centred in an AI World - Erin Patchell - SocialHR...SocialHRCamp
Speaker: Erin Patchell
Imagine a world where the needs, experiences, and well-being of people— employees and customers — are the focus of integrating technology into our businesses. As HR professionals, what tools exist to leverage AI and technology as a force for both people and profit? How do we influence a culture that takes a human-centred lens?
The Rules Do Apply: Navigating HR ComplianceAggregage
https://www.humanresourcestoday.com/frs/26903483/the-rules-do-apply--navigating-hr-compliance
HR Compliance is like a giant game of whack-a-mole. Once you think your company is compliant with all policies and procedures documented and in place, there’s a new or amended law, regulation, or final rule that pops up landing you back at ‘start.’ There are shifts, interpretations, and balancing acts to understanding compliance changes. Keeping up is not easy and it’s very time consuming.
This is a particular pain point for small HR departments, or HR departments of 1, that lack compliance teams and in-house labor attorneys. So, what do you do?
The goal of this webinar is to make you smarter in knowing what you should be focused on and the questions you should be asking. It will also provide you with resources for making compliance more manageable.
Objectives:
• Understand the regulatory landscape, including labor laws at the local, state, and federal levels
• Best practices for developing, implementing, and maintaining effective compliance programs
• Resources and strategies for staying informed about changes to labor laws, regulations, and compliance requirements
Your Guide To Finding The Perfect Part-Time JobSnapJob
Part-time workers account for a significant part of the workforce, including individuals of all ages. A lot of industries hire part-time workers in different capacities, including temporary or seasonal openings, ranging from managerial to entry-level positions. However, many people still doubt taking on these roles and wonder how a temporary part-time job can help them achieve their long-term goals.
Building Meaningful Talent Communities with AI - Heather Pysklywec - SocialHR...SocialHRCamp
Speaker: Heather Pysklywec
Digital transformation has transformed the talent acquisition landscape over the past ten years. Now, with the introduction of artificial intelligence, HR professionals are faced with a new suite of tools to choose from. The question remains, where to start, what to be aware of, and what tools will complement the talent acquisition strategy of the organization? This session will give a summary of helpful AI tools in the industry, explain how they can fit into existing systems, and encourage attendees to explore if AI tools can improve their process.
How to Leverage AI to Boost Employee Wellness - Lydia Di Francesco - SocialHR...SocialHRCamp
Speaker: Lydia Di Francesco
In this workshop, participants will delve into the realm of AI and its profound potential to revolutionize employee wellness initiatives. From stress management to fostering work-life harmony, AI offers a myriad of innovative tools and strategies that can significantly enhance the wellbeing of employees in any organization. Attendees will learn how to effectively leverage AI technologies to cultivate a healthier, happier, and more productive workforce. Whether it's utilizing AI-powered chatbots for mental health support, implementing data analytics to identify internal, systemic risk factors, or deploying personalized wellness apps, this workshop will equip participants with actionable insights and best practices to harness the power of AI for boosting employee wellness. Join us and discover how AI can be a strategic partner towards a culture of wellbeing and resilience in the workplace.
Accelerating AI Integration with Collaborative Learning - Kinga Petrovai - So...SocialHRCamp
Speaker: Kinga Petrovai
You have the new AI tools, but how can you help your team use them to their full potential? As technology is changing daily, it’s hard to learn and keep up with the latest developments. Help your team amplify their learning with a new collaborative learning approach called the Learning Hive.
This session outlines the Learning Hive approach that sets up collaborations that foster great learning without the need for L&D to produce content. The Learning Hive enables effective knowledge sharing where employees learn from each other and apply this learning to their work, all while building stronger community bonds. This approach amplifies the impact of other learning resources and fosters a culture of continuous learning within the organization.
AI Considerations in HR Governance - Shahzad Khan - SocialHRCamp Ottawa 2024SocialHRCamp
Speaker: Shahzad Khan
This session on "AI Considerations in Human Resources Governance" explores the integration of Artificial Intelligence (AI) into HR practices, examining its history, current applications, and the governance issues it raises. A framework to view Government in modern organizations is provided, along with the transformation and key considerations associated with each element of this framework, drawing lessons from other AI projects to illustrate these aspects. We then dive into AI's use in resume screening, talent acquisition, employee retention, and predictive analytics for workforce management. Highlighting modern governance challenges, it addresses AI's impact on the gig economy as well as DEI. We then conclude with future trends in AI for HR, offering strategic recommendations for incorporating AI in HR governance.
Watch this expert-led webinar to learn effective tactics that high-volume hiring teams can use right now to attract top talent into their pipeline faster.
Start Smart: Learning the Ropes of AI for HR - Celine Maasland - SocialHRCamp...SocialHRCamp
Speaker: Celine Maasland
In this session, we’ll demystify the process of integrating artificial intelligence into everyday HR tasks. This presentation will guide HR professionals through the initial steps of identifying AI opportunities, choosing the right tools, and effectively implementing technology to streamline operations. Additionally, we’ll delve into the specialized skill of prompt engineering, demonstrating how to craft precise prompts to enhance interactions between AI systems and employees. Whether you’re new to AI or looking to refine some of your existing strategies, this session will equip you with the knowledge and tools to harness AI’s potential in transforming HR functions.