SlideShare a Scribd company logo
3 Tips to Improve Your
Scheduling Process
#1: Bring in an outside expert.
1. Bring in an Outside Expert
A common misconception is you have to pay big dollars to
bring in outside consultants and experts.
In reality, you can get a large benefit from bringing them out
for just a day.
Reason 1: They have a wide variety of experience with
different clients.
This means they can quickly tell you what you’re doing well,
and what areas you can improve on compared to others.
This saves time, and helps you prioritize.
Reason 2: They can bring an objective perspective.
Everyone in an organization has individual priorities and
agendas.
An outside consultant can act as an impartial third party,
helping get everyone on the same side - the company’s.
Reason 3: They bring deeper expertise.
It’s hard to “know what you don’t know”.
Experts are aware of software functionality and processes
that you probably aren’t, and can suggest alternate solutions
to problems that you couldn’t come up with.
#2: Make your scheduling
process data-driven.
When looking to improve or optimize processes within a
business, you need to make sure you’re driven by real data.
Before you think about changing any part of your scheduling
process, you should do a historical analysis and define how
you want to improve. What is your primary goal?
Once you’ve done a historical analysis and determined your
KPIs, the next step is to run simulations and “what-if”
scenarios to evaluate potential changes to the scheduling
process.
Experts in scheduling can walk you through this analysis
process, and suggest changes that are likely to have a big
impact on your particular business.
#3: Be Prepared for
Counter-Intuitive Opportunities.
If you’ve followed the first 2 tips, you may be in for some
surprises - make sure to set this expectation early.
From the very beginning, you need to make sure employees
know that you’re doing a ground-up analysis of all processes
related to scheduling, and that nothing will be assumed
before you start.
Make sure employees know the process is data-driven, and
the goal is not to change roles of any particular department,
but to improve the overall efficiency of the entire company.
If you’ve set the stage properly, you should have all
employees ready to take part in the process, and prepared for
some changes.
Good luck!
The original full article can be found here.
Read a case study about how these tips were used in
practice here.
leansystems.co
@leansystemsHQ
Full article on our blog about optimization!
leansystems.co/blog

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3 Tips to Improve Your Scheduling Process

  • 1. 3 Tips to Improve Your Scheduling Process
  • 2. #1: Bring in an outside expert.
  • 3. 1. Bring in an Outside Expert A common misconception is you have to pay big dollars to bring in outside consultants and experts. In reality, you can get a large benefit from bringing them out for just a day.
  • 4. Reason 1: They have a wide variety of experience with different clients. This means they can quickly tell you what you’re doing well, and what areas you can improve on compared to others. This saves time, and helps you prioritize.
  • 5. Reason 2: They can bring an objective perspective. Everyone in an organization has individual priorities and agendas. An outside consultant can act as an impartial third party, helping get everyone on the same side - the company’s.
  • 6. Reason 3: They bring deeper expertise. It’s hard to “know what you don’t know”. Experts are aware of software functionality and processes that you probably aren’t, and can suggest alternate solutions to problems that you couldn’t come up with.
  • 7. #2: Make your scheduling process data-driven.
  • 8. When looking to improve or optimize processes within a business, you need to make sure you’re driven by real data. Before you think about changing any part of your scheduling process, you should do a historical analysis and define how you want to improve. What is your primary goal?
  • 9. Once you’ve done a historical analysis and determined your KPIs, the next step is to run simulations and “what-if” scenarios to evaluate potential changes to the scheduling process.
  • 10. Experts in scheduling can walk you through this analysis process, and suggest changes that are likely to have a big impact on your particular business.
  • 11. #3: Be Prepared for Counter-Intuitive Opportunities.
  • 12. If you’ve followed the first 2 tips, you may be in for some surprises - make sure to set this expectation early. From the very beginning, you need to make sure employees know that you’re doing a ground-up analysis of all processes related to scheduling, and that nothing will be assumed before you start.
  • 13. Make sure employees know the process is data-driven, and the goal is not to change roles of any particular department, but to improve the overall efficiency of the entire company.
  • 14. If you’ve set the stage properly, you should have all employees ready to take part in the process, and prepared for some changes.
  • 15. Good luck! The original full article can be found here. Read a case study about how these tips were used in practice here.
  • 16. leansystems.co @leansystemsHQ Full article on our blog about optimization! leansystems.co/blog