MCA21 digitized the process, allowing for online filing and electronic workflows. It established a unique identification number for companies and directors. The new system streamlined processes, reducing registration times from 15 days to 1-3 days. It enabled remote access, automated reminders, and improved regulatory oversight

1. Registrar
Perspective
Manmohan Juneja
Registrar of Companies
NCT of Delhi and Haryana
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2. Registrar Perspective
• File Approval
• MIS
• Automatic Scrutiny
• Stakeholder response
• Paper less model
• Adhering to Public Service Levels
• Grievance Management
• Complaint / Prosecution / Inspection
• Data Analytics
• Escalation
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3. Pre MCA 21
 > 700,000 registered companies, each filed
approx. 50 sheets of paper annually.
 5 Year document retention time. At least
1.5 Billion sheets of paper retained in
registry.
 Cumbersome, time consuming and error
prone paper sorting, storage and retrieval.
 350,000 company reps visited ROC offices
every year. Slow manual filing and
verification processes.
 Difficulties and delays in regulatory action.

4. MCA21- Key Features
•Anywhere, anytime e-Filing
•Multiple payment options – including
electronic payments
•Digital signature ensures validity of
documents in the court of law
•Unique identification of companies (CIN)
and directors (DIN).
•Electronic workflow driven paperless back
office in MCA
•Insulation of the front and back offices
through e-gateway
•MCA – to ensure proactive & effective
compliance and corporate governance
•Employees - enabled to deliver best of
breed services

5. Corporate Regulation and the
Companies Registry
• Companies Act, 1956 requires companies to make disclosures by filing of
prescribed documents with the Registrar of Companies.
• The companies registry provides –
– authentic repository of all corporate data from inception to liquidation of
companies.
– services relating to incorporation of companies, authentication of
company records and viewing of company information by the
stakeholders.
– the basis of regulatory action with regard to companies.

6. Company Registration Process
1. Obtain Director Identification Number (DIN) online by giving
name, fathers’ name, date of birth, address, and Income Tax
permanent account number of the proposed director
2. Foreign national has to give passport details in place of
Income Tax permanent account number
3. Obtain Name of the proposed company by filing application
online. Process developed to give Name immediately online
4. File Incorporation documents such as Memorandum, Articles,
particulars of promoters, directors and place of registered
office of the company.
5. Incorporation Certificate is now issued online between 24-48
hours
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7. Change Management
• Migration of legacy data from physical to digital mode
• Training, capacity building and motivation of officers and staff
at all levels including the offices of Registrar of Companies
(ROCs)
• Initial facilitation and hand holding through establishment of
Registrars’ Front Offices (RFOs) manned by specially trained
staff obtained on contract basis. (52 -> 4)
• Certified Filing Centers (CFCs) with involvement of
professionals (CAs and Company Secretaries etc.) to
facilitate company filings.
• Complete remodeling of ROCs offices

8. Impact on Service Delivery Efficiency
Nature of Service Pre- MCA21 After MCA21
Name Approval: 7 days 1-2 days
Company Incorporation: 15 days 1-3 days
Change of Name: 15 days 3 days
Charge Regn./ Modification: 10-15 days 2 days
Certified Copy: 10 days 2 days
Registration of Other Documents
Annual Return 60 days Instantaneous
Balance-sheet 60 days Instantaneous
Change in Directors 60 days Instantaneous
Change in Regd. Office Address 60 days Instantaneous
Inspection of Public Documents On-line (anywhere)

9. Regulatory Efficiency …
• Easily accessible disclosures of corporate processes
and decisions
• All employees provided with Computers and all MCA
offices are on MCA21 network .
• Work is allocated to officials on First In First Out (FIFO)
basis only
• Electronic dispatch (e-mail) of communication ensures
stakeholders are promptly informed
– Certificates , Letters ,
• Complete comprehensive operational tracking at officer
level, ROC, RD and HO level
• Can monitor productivity, service time, pendency, quality
of response by office, function ( Dashboard )

10. … Regulatory Efficiency
• Provision for electronic interaction through email and
portal with stakeholder for
– Clarification , Re-submission
• Analysis of financial information of companies to
detect accounting and disclosure compliance.
• Easy to access registry of charges providing critical
credit information about the company.
• Speedy and more effective regulation action
including scrutiny and inspections
• Enable risk management systems for assessment
of possibility of fraud.

11. MCA21 compliance management tools
• Role Check- verification of credentials of authorised signatories and
Professionals.
• MCA-21 system has sophisticated electronic ‘pre-scrutiny’ facilities
• STP mode- document reaches electronic repository instantaneously
• No queues ( Prefill of available information, so less errors in forms and
less confusion )
• Information submitted by the professionals at the time of registering the
digital signature certificate is verified by information in database and that
submitted by the Professional Institute.
• List of defaulters can be generated by click of a button.
• Auto generation of letters to defaulters
• Automatic e-mails to defaulters
• Automatic generation of show cause notices
• Documents available for scrutiny immediately
• Trend analysis can be known easily

12. Live Demo of MCA21
application

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