We register UK company information and make it available to the public. We create and deliver trusted services to drive confidence within the UK economy. Our corporate targets for the next year include ensuring 97% of companies have an up to date confirmation statement, making our digital services available 99.9% of the time, reducing costs by 3.5%, achieving 83% customer satisfaction, increasing job applications from underrepresented groups by 10%, and delivering digital services that transform the accounts filing journey.

2. We register UK company
information and make it
available to the public.
Who arewe
Edinburgh
LondonCardiff
Belfast

3. What we do
Create and deliver brilliant
trusted services
to drive and support
confidence within the
UK economy

5. Transformation
using
to deliver

9. Our corporate targets ensure that we
continue to deliver on our core role
while at the same time progressing
our transformation.

10. Compliance
Ensure that 97%
of companies have
an up to date
confirmation statement
OUR SERVICES
Ensure that our
digital services
are available
99.9% of the time
£Reduce the cost of our
baseline activities by 3.5%
3.5%
REDUCED COSTS
83%Achieve a customer
satisfaction rate of 83%

11. Increase job applications
from underrepresented
groups by 10%
Ensure that our people
understand, and are engaged
with, our purpose and vision
Deliver digital services
that transform the end to
end accounts filing journey
Accounts filing journey Secure person digital service
Provide a digital service
to enable someone at risk to
apply for their personal data to
be protected
10%