This document provides an overview of electronic governance. It defines key terms like government, governance, and electronic. Government refers to the process of governing and the people in authority. Governance is the act of governing and applies more broadly. Electronic refers to information and communication technologies like mobile phones and the internet. Electronic governance is the use of these technologies in governance and aims to increase citizen engagement, though it faces tensions between efficiency and bureaucracy. The document outlines some of the debates around electronic governance.