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1
Conference Call
2nd quarter 2019 Earnings Review
Candido Botelho Bracher
Presidentand CEO
Milton Maluhy Filho
Executive Vice-President,CFO and CRO
Alexsandro Broedel
Executive Finance Director and Head of Investor Relations
2
Recurring Net Income
Highlights
2nd quarter 2019
Recurring ROE
Cost of Credit Non-InterestExpenses
Consolidated
R$7.0 bn
Brazil
R$6.7 bn
2.3 %
2.4 %
Consolidated
23.5%
Brazil
24.6%
-10 bps
-20 bps
Consolidated
R$4.0 bn
Brazil
R$3.6 bn
6.3 %
6.5 %
Consolidated
R$12.7 bn
Brazil
R$10.9 bn
4.3 %
4.3 %
FinancialMargin with Clients
Consolidated
R$16.9 bn
Brazil
R$15.1 bn
2.8 %
3.2 %
Commission,Fees and Insurance Results ²
Consolidated
R$10.7 bn
Brazil
R$10.0 bn
5.0 %
5.4 %
2Q18 3Q18 4Q18 1Q19 2Q19 2Q18 3Q18 4Q18 1Q19 2Q19
2Q18 3Q18 4Q18 1Q19 2Q19 2Q18 3Q18 4Q18 1Q19 2Q19 2Q18 3Q18 4Q18 1Q19 2Q19 2Q18 3Q18 4Q18 1Q19 2Q19
(1) Total with Financial Guarantees provided and Corporate Securities; (2) Revenues from Insurance (-) ClaimsExpenses (-) Insurance Selling Expenses.
NPL 90 days
Consolidated
2.9%
Brazil
3.5%
-10 bps
-20 bps
2Q18 3Q18 4Q18 1Q19 2Q19
Credit ¹
Consolidated
R$659.7 bn
2Q18
Brazil
R$494.0 bn
3Q18 4Q18 1Q19 2Q19
2.0 %
2.8 %
6.4 6.5 6.5 6.9 7.0 21.6 21.3 21.8 23.6 23.5 2.8 2.9 2.9 3.0 2.9
16.0 16.2 16.2 16.4 16.9 10.4 10.2 10.8 10.2 10.7 3.6 3.3 3.4 3.8 4.0 12.3 12.6 12.8 12.1 12.7
623.3 636.4 636.9 647.1 659.7
2Q19 vs. 1Q192Q19 vs. 1Q192Q19 vs. 1Q192Q19 vs. 1Q19
2Q19 vs. 1Q192Q19 vs. 1Q192Q19 vs. 1Q192Q19 vs. 1Q19
3
Recurring Net Income and Value Creation
Value Creation
ROE
Average Cost of Capital
Recurring Net Income
Cost of Capital
InR$billion
3.9 4.3 4.5 4.0 3.9
2.5 2.2 2.0 2.9 3.2
6.4 6.5 6.5 6.9 7.0
21.6% 21.3% 21.8%
23.6% 23.5%
13.5% 14.5% 14.5% 13.5% 13.0%
2Q18 3Q18 4Q18 1Q19 2Q19
4
Credit origination¹
Credit by Client profile or Product
Total
Brazil ²
Individuals
Very Small,
Small and
Middle Market
Corporate
1st place in
the ANBIMA
ranking
Note: Does not consider origination of Credit Card, Overdraft, Debt Renegotiation and other revolving credits. (1) Average origination per working day in the period, except for private securities issuance. (2) Does not include private securities
issuance. (3) Source: ANBIMA (BrazilianFinancial and Capital MarketsAssociation). Considers total volume of fixed income and hybrid private securities issuance arranged by Itaú Unibanco on the local market (includes distributed volumes).
28%
14%
41%
29%
R$16.1 bn
2Q19 vs. 2Q18
Private securitiesissuance 3
Year (5M19)
InR$ billions, end of period 2Q19 1Q19 D 2Q18 D
Individuals 222.3 215.6 3.1% 195.0 14.0%
CreditCard Loans 79.3 76.4 3.7% 66.1 20.0%
PersonalLoans 32.8 31.1 5.3% 28.3 15.6%
PayrollLoans 49.1 48.6 1.0% 45.4 8.1%
VehicleLoans 17.2 16.6 3.9% 14.7 17.4%
MortgageLoans 44.0 42.9 2.6% 40.5 8.6%
VerySmall,SmallandMiddleMarketLoans 78.1 74.1 5.3% 65.6 19.0%
Individuals+ VerySmall,Small
andMiddleMarketLoans
300.4 289.7 3.7% 260.6 15.3%
CorporateLoans 193.6 190.7 1.5% 197.1 -1.8%
CreditOperations 151.4 152.6 -0.8% 162.5 -6.8%
CorporateSecurities 42.2 38.0 10.9% 34.6 21.8%
TotalBrazil 494.0 480.4 2.8% 457.8 7.9%
Latin America 165.7 166.7 -0.6% 165.5 0.1%
Totalwith FinancialGuarantees
providedandCorporateSecurities
659.7 647.1 2.0% 623.3 5.9%
5
16.4 14.5 15.3
16.9(1.9) (0.1)
1Q19 Working Capital
and other 1Q19
Spread-Sensitive
Operations1Q19
Mix ofproducts Average Asset
Portfolioand
Liabilities Margin
AssetSpreads Higher numberof
calendardays
LatinAmerica
Spread -Sensitive
Operations
Spread-Sensitive
Operations2Q19
Working Capital
and other 2Q19
2Q19
Financial Margin with Clients
Changein FinancialMargin with Clients
In R$ billions
3
Consolidated
2
1
AnnualizedAverage Rate
FinancialMarginwith Clients Risk-adjustedFinancialMarginwith Clients CDI (annualizedquarterlyrate)
(1) Change in the compostion of assets with credit risk between periods in Brazil;(2) Considers credit and private securities portfolio net of overdue balance over 60 days in Brazil;(3) Spreads variation of assets with credit risk between periods in
Brazil;(4) In Brazil.
Brazil
10.1% 9.9% 9.9% 9.9% 9.8% 9.8% 10.0% 10.0%
7.4% 7.1% 7.4% 7.6% 7.7% 7.6% 7.6% 7.5%
3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19
12.3% 12.0% 12.0% 12.2% 12.1% 11.8% 12.1% 12.2%
9.2% 8.9% 9.0% 9.5% 9.6% 9.2% 9.2% 9.2%
9.2%
7.5%
6.7% 6.4% 6.4% 6.4% 6.4% 6.4%
3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19
+ 0.8 billion
+ 5.4%
4
6
Financial Margin with the Market
(1) Includes units abroad ex-Latin America; (2) Excludes Brazil.
Sale of shares - B3Financial Margin with
the Market – Brazil 1
Financial Margin with
the Market– Latin America 2
1 year moving average of
Financial Margin with the Market
In R$ billions
0.3 0.2 0.2 0.3 0.5 0.3 0.5 0.3 0.5
1.3 1.1 1.2 1.3 0.9 1.0 0.5 0.9
1.1
0.1
0.2
1.6
1.4 1.4
1.7
1.3 1.3 1.1 1.2
1.6
1.8
1.7
1.6 1.5 1.5 1.4 1.4
1.2 1.3
2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19
0.8 0.8
2.2 2.0
0.1
3.1
2.8
1H18 1H19
7
2.7
2.7
2.6
2.3
2.5
2.5
2.6
2.8
2.4 2.3
2.4 2.4
3.1
2.5
3.1
2.3
2.6 2.5
Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19
Total Brazil¹ Latin America²
3.1
2.8 2.9 2.9 3.0 2.9
3.7
3.4 3.5 3.5 3.7
3.5
1.6 1.5 1.3 1.4 1.4 1.4
Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19
Total Brazil¹ Latin America²
NPL Ratio
(1) Provision for Loan Losses and + Recovery of Loans written-off as Losses + Impairment + Discounts Granted; (2) Average balance of the loan portfolio with financial guarantees provided and corporate securities, considering the last two quarters.
Cost of Credit and Credit Quality
Consolidated (90 days) - % Brazil (90 days) - % Consolidated (15-90 days) - % Brazil (15-90 days) - %
(1) Includes units abroad ex-Latin America; (2) Excludes Brazil.
Coverage RatioCost of Credit ¹
In R$ billions
4.6 4.5 4.5 4.4 4.4 4.5
1.8
1.0
1.5 1.7 2.6
1.8
4.3
3.7
3.4
3.2 2.9
2.5
Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19
Individuals Corporate SMEs
3.5 3.5
3.2
2.9
3.4 3.4
0.8 1.7
1.0
1.5 0.7
0.9
2.4 2.3
1.8 1.7 1.8 1.6
Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19
Individuals Corporate SMEs
2
236% 248%
235%
221% 208% 208%204% 220%
235% 221% 223% 227%
169% 169% 168% 169% 172% 172%
618%
952%
639% 517%
338% 399%
Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19
Total Latin Americaex-Brazil Retail - Brazil Wholesale- Brazil
3.8 3.6 3.3 3.4 3.8 4.0
2.5% 2.4% 2.1% 2.1% 2.4% 2.5%
1Q18 2Q18 3Q18 4Q18 1Q19 2Q19
Cost of Credit Cost of Credit / TotalRisk- Annualized
8
Commissions and Fees and Result From Insurance Operations
(1) Includes fund management fees and consortia management fees; (2) Result from Insurance includes the Revenues from Insurance, Pension Plan and
Premium Bonds Operations net of Retained Claimsand Selling Expenses; (3) Figures of May 2019; (4) Does not include Latin America (ex-Brazil).
InR$ billions 2Q19 1Q19 D 2Q18 D 1H19 1H18 D
Creditand DebitCards 3.2 3.3 -2.7% 3.2 -1.7% 6.5 6.6 -1.7%
Card Issuance 2.2 2.2 2.5% 2.0 10.2% 4.4 4.1 8.0%
Acquiring 1.0 1.1 -12.8% 1.2 -21.4% 2.1 2.5 -17.4%
CurrentAccountServices 1.8 1.8 -1.0% 1.8 0.4% 3.7 3.6 1.0%
AssetManagement¹ 1.3 1.1 19.1% 1.1 14.9% 2.3 2.1 10.3%
CreditOperations and Guarantees Provided 0.7 0.6 10.4% 0.6 2.0% 1.3 1.3 -2.8%
Collection Services 0.5 0.5 4.6% 0.5 1.1% 1.0 0.9 1.6%
AdvisoryServices and Brokerage 0.6 0.4 63.7% 0.4 46.4% 1.0 0.7 33.3%
Other 0.3 0.3 7.5% 0.3 -2.6% 0.5 0.5 -2.5%
Latin America(ex-Brazil) 0.7 0.7 0.5% 0.7 2.3% 1.5 1.4 5.6%
CommissionsandFees 9.1 8.6 5.1% 8.7 3.9% 17.7 17.3 2.5%
ResultfromInsuranceOperations ² 1.7 1.6 4.3% 1.6 1.8% 3.3 3.2 1.1%
Total 10.7 10.2 5.0% 10.4 3.5% 21.0 20.5 2.3%
155
104
Assets Under Administration 4
In R$ billions
Transactionswith Cards - Value
In R$ billions
14.8% 13.1%
Issuer Acquiring
1H19
246
1H18
214
1H19
227
1H18
201
Traditional
Open Platform
Jun-19
1,021
Jun-18
921
48.5%
10.9%
1,025
14.7%
10.1%
CurrentAccount Holders 3
Annual increase in the number
of Individuals account holders.
1,176
9
REDE commercial initiative
June 2019 highlights
Using any POS machine
from REDE with a bank
domicile in Itaú Unibanco.
Annual sales up to
R$30 million.
NEW CLIENTS
+ 73% compared to June 2018.
+ 112% appointing Itaú as their bank domicile.
FLEX
+ 140% increase in client usage compared to June 2018.
+ 64% in transaction volume.
New initiative for clients...
After this initiative
ended the prepaymentrate on credit card transactions without installments
+ 8 Points NPS in the year
10
86,144 86,204 85,161
577 549 547
13,193 12,908 12,738
99,914 99,661 98,446
Jun-18 Mar-19 Jun-19
Brazil Abroad (ex-Latin America) Latin America
47.1
48.8 48.7
46.3 46.2
61.0 61.3 61.7 60.9 60.9
2Q18 3Q18 4Q18 1Q19 2Q19
Quarterly E.R. (%) Quarterly R.A.E.R (%)
Non-Interest Expenses
(1) Includes IPTU, IPVA, IOF and other. Does not include PIS, Cofins and ISS; (2) Does not consider overhead allocation.
Efficiency Ratio (%)
# Branches and Client Service Branches
# Employees
InR$ billions 2Q19 1Q19 D 2Q18 D 1H19 1H18 D
PersonnelExpenses (5.5) (5.3) 4.6% (5.2) 6.8% (10.8) (10.3) 5.5%
AdministrativeExpenses (4.2) (4.1) 2.9% (4.2) 1.9% (8.3) (8.0) 3.9%
Operating Expenses (1.2) (1.1) 9.0% (1.2) -4.2% (2.3) (2.4) -5.7%
OtherTaxExpenses ¹ (0.1) (0.1) 12.5% (0.1) 19.0% (0.2) (0.2) 14.2%
Latin America(ex-Brazil)² (1.6) (1.6) 2.9% (1.6) 0.7% (3.2) (3.1) 3.6%
Total (12.7) (12.1) 4.3% (12.3) 3.3% (24.8) (23.9) 3.7%
516 521 508
697 691 686
3,531 3,527 3,332
4,904 4,934 4,722
Jun-18 Mar-19 Jun-19
Branches +CSB (Latin America ex-Brazil) CSB -Brazil
Brick and Mortar Branches -Brazil Digital Branches -Brazil
+ 1
- 195
- 5
- 13
- 212
D #
Jun19 vs. Mar19
Voluntary Severance Program: the opportunity of a safe career transition, benefiting employees who meet some requirements.
11
13.3% 13.6%
1.3%
0.8% -0.1% -0.4% 1.3%
14.6% 14.9%
Tier I
Mar-19
2Q19 net income and
other equity changes
Prudential Adjustments RWA Tier I
Jun-19
Fullapplicationof Basel III rules│ June 30, 2019
Capital
Payment of R$7.7 billion in complementary dividends on August 23rd, 2019.
Common Equity Tier I (CET I) Additional Tier I (AT1)
12
Macroeconomic Outlook
Dollar
(FX Rate in R$)
Unemployment
(National Rate - %)
GDP - Brazil
2012 2013 2014 2015 2016 2017 2018
2.05
3.88
7.4
12.3
1.9%
3.0% 0.5%
-3.5% -3.3%
1.1% 1.1% 5.0%
3.6%
11.8%
R$3.80
CLP 180
Initial1 Current
6.5%
3.9%
11.6%
R$3.90
CLP 165
0.8%2.5%GDP - Brazil
SELIC rate 2
Inflation rate 3
Unemployment rate 2, 4
Real/ Dollar
Chilean Peso / Real
COP 868COP 815Colombian Peso / Real
2019 Projections
(1) Itaú Unibanco forecast for 2019 on 02/04/2019;(2) End of period; (3) IPCA; (4) National
unemployment rate - seasonally adjusted.
13
2019 Forecast
Total Credit Portfolio ²
Financial Margin with Clients
Financial Margin with the Market
Cost of Credit ³
Commissions and Fees and Results from Insurance Operations 4
Non-Interest Expenses
Effective Tax Rate
Consolidated Brazil ¹
8.0% 11.0%
9.0% 12.0%
R$4.6 bn R$5.6 bn
R$14.5 bn R$17.5 bn
2.0% 5.0%
3.0% 6.0%
31.0% 33.0%
8.0% 11.0%
9.0% 12.0%
R$3.6 bn R$4.6 bn
R$12.5 bn R$15.5 bn
2.0% 5.0%
3.5% 6.5%
32.0% 34.0%
(1) Includes units abroad ex-Latin America; (2) Includes financial guarantees provided and corporate securities; (3) Composed of Result from Loan Losses, Impairment and Discounts Granted; (4) Commissions and Fees (+) Income from Insurance,
Pension Plan and PremiumBonds Operations (-) Expenses for Claims(-) Insurance, Pension Plan and Premium Bonds Selling Expenses.
14
Appendix
15
Business Model
(1) Revenues from Insurance includes the Revenues from Insurance, Pension Plan and Premium Bonds Operations before Retained Claimsand Selling Expenses.
(2) Include Tax Expenses (ISS, PIS, COFINS and other), Insurance Selling Expenses and Minority Interests in Subsidiaries.
Consolidated Credit Trading
Insurance
&Services
Excess
Capital
Consolidated Credit Trading
Insurance
&Services
Excess
Capital
Consolidated Credit Trading
Insurance
&Services
Excess
Capital
Operating Revenues 57.7 30.4 0.9 25.7 0.8 55.4 28.4 0.9 25.2 1.0 2.3 2.0 (0.1) 0.5 (0.2)
Managerial Financial Margin 36.1 24.4 0.9 10.1 0.8 34.3 22.8 0.9 9.6 1.0 1.8 1.6 (0.1) 0.4 (0.2)
Commissions andFees 17.7 6.0 0.0 11.7 - 17.3 5.6 0.0 11.7 - 0.4 0.4 (0.0) 0.0 -
Revenues fromInsurance¹ 3.9 - - 3.9 - 3.9 - - 3.9 - (0.0) - - (0.0) -
Cost of Credit (7.8) (7.8) - - - (7.4) (7.4) - - - (0.5) (0.5) - - -
Retained Claims (0.6) - - (0.6) - (0.6) - - (0.6) - 0.0 - - 0.0 -
Non-Interested Expensesand
Other Expenses²
(28.7) (14.2) (0.4) (14.1) (0.0) (27.7) (13.1) (0.6) (13.9) (0.1) (1.1) (1.1) 0.2 (0.2) 0.0
Recurring Net Income 13.9 5.8 0.3 7.2 0.6 12.8 4.5 0.3 7.1 0.9 1.1 1.3 0.0 0.1 (0.3)
Average Regulatory Capital 123.9 62.6 1.4 39.8 20.0 121.3 61.6 1.7 35.1 22.8 2.6 1.0 (0.2) 4.6 (2.8)
Value Creation 6.1 1.8 0.2 4.7 (0.6) 5.0 0.5 0.2 4.9 (0.5) 1.0 1.3 0.0 (0.2) (0.1)
Recurring ROE 23.6% 18.5% 40.6% 36.1% 6.3% 22.0% 14.5% 34.2% 40.5% 8.0% 160 bps 400 bps 650 bps -440 bps -170 bps
1H19 1H18 Δ
In R$ billions
16
Results
(1) Revenues from Insurance includes the Revenues from Insurance, Pension Plan and Premium Bonds Operations before Retained Claimsand Selling Expenses.
(2) Include Tax Expenses (ISS, PIS, COFINS and other) and Insurance Selling Expenses.
In R$ Billions 2Q19 1Q19 2Q18 Δ 1H19 1H18 Δ
Operating Revenues 29.5 28.2 4.6% 28.0 5.3% 57.7 55.4 4.1%
Managerial Financial Margin 18.5 17.7 4.4% 17.3 6.7% 36.1 34.3 5.3%
Financial Margin with Clients 16.9 16.4 2.8% 16.0 5.8% 33.3 31.2 6.7%
Financial Margin with the Market 1.6 1.2 26.4% 1.3 17.2% 2.8 3.1 -8.6%
Commissions and Fees 9.1 8.6 5.1% 8.7 3.9% 17.7 17.3 2.5%
Revenues from Insurance ¹ 2.0 1.9 3.1% 2.0 -1.1% 3.9 3.9 -0.1%
Cost of Credit (4.0) (3.8) 6.3% (3.6) 12.3% (7.8) (7.4) 6.2%
Provision for Loan Losses (4.4) (4.2) 4.8% (4.3) 3.2% (8.6) (8.4) 2.8%
Impairment (0.0) (0.0) 43.4% (0.0) 3266.7% (0.1) (0.2) -61.6%
Discounts Granted (0.4) (0.3) 26.5% (0.3) 42.7% (0.7) (0.6) 25.2%
Recovery of Loans Written Off as Losses 0.8 0.7 7.4% 0.9 -15.9% 1.5 1.7 -11.8%
Retained Claims (0.3) (0.3) -0.7% (0.3) -11.3% (0.6) (0.6) -2.9%
Other Operating Expenses (14.4) (13.8) 4.3% (13.9) 3.6% (28.3) (27.3) 3.5%
Non-Interest Expenses (12.7) (12.1) 4.3% (12.3) 3.3% (24.8) (23.9) 3.7%
Tax Expenses and Other ² (1.8) (1.7) 4.2% (1.7) 5.4% (3.5) (3.4) 2.3%
Income before Tax and Minority Interests 10.7 10.3 4.4% 10.2 5.6% 21.0 20.1 4.2%
Income Tax and Social Contribution (3.4) (3.2) 6.9% (3.5) -2.5% (6.6) (7.0) -5.2%
Minority Interests in Subsidiaries (0.3) (0.2) 39.6% (0.3) 1.3% (0.5) (0.4) 28.7%
Recurring Net Income 7.0 6.9 2.3% 6.4 10.2% 13.9 12.8 8.7%
Δ
17
45.0%
70.6%
87.2%4.3%
12.4%
2.0%
49.3%
83.0%
89.2%
2016 2017 2018
SharesBuyback
Payout
Payout Practice
Payoutand Shares Buyback DividendYield¹
16.4
22.9
2018
Paid and provisioned
Reserved in Equity
Dividends and IOC ²
In R$ billions
7.5%
in 2018
(1) Considers the payout of 89.2% and the average daily closing price in 2018; (2) Dividends and IOC net of taxes.
6.0
0.5 SharesBuyback
Maintain the practice of paying dividends and
interest on own capital at 35% of net income
(however we excluded the maximumlimitpreviously
determinedat 45%).
Set forth, through the Board of Directors, the total
amount to be distributed each year considering:
our capitalization level, the minimumTier 1 Capital of 13.5%
(this ratio mustbe composedof at least 12% of Core
Capital),the profitabilityin the year,expectations of capital
use and changes in tax legislation.
The percentage to be distributed maychange everyyear based on the company’s profitabilityand capital demands,always
consideringthe minimumset forth in the Bylaws.
18
Abreconta
App
Digital Transformation
Use of DigitalChannels¹
Individuals(in millions) Companies(in millions)
% of transactions through digitalchannels
Credit
Investments
Payments
20%
46%
81%
Note: Share of digital channels in the volume (R$) of transactions in the Retail Bank segment
1H19
17%
37%
66%
1H17
New Individualsaccounts (in thousands)
Brick and
Mortar Branches
(1) Internet, mobile and SMS on RetailBank.
% digitaloperationson the RetailOperatingRevenues
EfficiencyRatio
of branches in 1H19
Digital
Branches
Brick and
Mortar
Branches
25% 67%
Digital
Brick and
Mortar
9.1
10.3
11.9
Jun-17 Jun-18 Jun-19
1.0 1.1 1.2
Jun-17 Jun-18 Jun-19
42
127
205
984 1,007 1,056
2Q17 2Q18 2Q19
72% 68%
28% 32%
1H17 1H19
19
Conference Call
2nd quarter 2019 Earnings Review
Candido Botelho Bracher
Presidentand CEO
Milton Maluhy Filho
Executive Vice-President,CFO and CRO
Alexsandro Broedel
Executive Finance Director and Head of Investor Relations

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2Q19 Conference Call Presentation - Itaú Unibanco

  • 1. 1 Conference Call 2nd quarter 2019 Earnings Review Candido Botelho Bracher Presidentand CEO Milton Maluhy Filho Executive Vice-President,CFO and CRO Alexsandro Broedel Executive Finance Director and Head of Investor Relations
  • 2. 2 Recurring Net Income Highlights 2nd quarter 2019 Recurring ROE Cost of Credit Non-InterestExpenses Consolidated R$7.0 bn Brazil R$6.7 bn 2.3 % 2.4 % Consolidated 23.5% Brazil 24.6% -10 bps -20 bps Consolidated R$4.0 bn Brazil R$3.6 bn 6.3 % 6.5 % Consolidated R$12.7 bn Brazil R$10.9 bn 4.3 % 4.3 % FinancialMargin with Clients Consolidated R$16.9 bn Brazil R$15.1 bn 2.8 % 3.2 % Commission,Fees and Insurance Results ² Consolidated R$10.7 bn Brazil R$10.0 bn 5.0 % 5.4 % 2Q18 3Q18 4Q18 1Q19 2Q19 2Q18 3Q18 4Q18 1Q19 2Q19 2Q18 3Q18 4Q18 1Q19 2Q19 2Q18 3Q18 4Q18 1Q19 2Q19 2Q18 3Q18 4Q18 1Q19 2Q19 2Q18 3Q18 4Q18 1Q19 2Q19 (1) Total with Financial Guarantees provided and Corporate Securities; (2) Revenues from Insurance (-) ClaimsExpenses (-) Insurance Selling Expenses. NPL 90 days Consolidated 2.9% Brazil 3.5% -10 bps -20 bps 2Q18 3Q18 4Q18 1Q19 2Q19 Credit ¹ Consolidated R$659.7 bn 2Q18 Brazil R$494.0 bn 3Q18 4Q18 1Q19 2Q19 2.0 % 2.8 % 6.4 6.5 6.5 6.9 7.0 21.6 21.3 21.8 23.6 23.5 2.8 2.9 2.9 3.0 2.9 16.0 16.2 16.2 16.4 16.9 10.4 10.2 10.8 10.2 10.7 3.6 3.3 3.4 3.8 4.0 12.3 12.6 12.8 12.1 12.7 623.3 636.4 636.9 647.1 659.7 2Q19 vs. 1Q192Q19 vs. 1Q192Q19 vs. 1Q192Q19 vs. 1Q19 2Q19 vs. 1Q192Q19 vs. 1Q192Q19 vs. 1Q192Q19 vs. 1Q19
  • 3. 3 Recurring Net Income and Value Creation Value Creation ROE Average Cost of Capital Recurring Net Income Cost of Capital InR$billion 3.9 4.3 4.5 4.0 3.9 2.5 2.2 2.0 2.9 3.2 6.4 6.5 6.5 6.9 7.0 21.6% 21.3% 21.8% 23.6% 23.5% 13.5% 14.5% 14.5% 13.5% 13.0% 2Q18 3Q18 4Q18 1Q19 2Q19
  • 4. 4 Credit origination¹ Credit by Client profile or Product Total Brazil ² Individuals Very Small, Small and Middle Market Corporate 1st place in the ANBIMA ranking Note: Does not consider origination of Credit Card, Overdraft, Debt Renegotiation and other revolving credits. (1) Average origination per working day in the period, except for private securities issuance. (2) Does not include private securities issuance. (3) Source: ANBIMA (BrazilianFinancial and Capital MarketsAssociation). Considers total volume of fixed income and hybrid private securities issuance arranged by Itaú Unibanco on the local market (includes distributed volumes). 28% 14% 41% 29% R$16.1 bn 2Q19 vs. 2Q18 Private securitiesissuance 3 Year (5M19) InR$ billions, end of period 2Q19 1Q19 D 2Q18 D Individuals 222.3 215.6 3.1% 195.0 14.0% CreditCard Loans 79.3 76.4 3.7% 66.1 20.0% PersonalLoans 32.8 31.1 5.3% 28.3 15.6% PayrollLoans 49.1 48.6 1.0% 45.4 8.1% VehicleLoans 17.2 16.6 3.9% 14.7 17.4% MortgageLoans 44.0 42.9 2.6% 40.5 8.6% VerySmall,SmallandMiddleMarketLoans 78.1 74.1 5.3% 65.6 19.0% Individuals+ VerySmall,Small andMiddleMarketLoans 300.4 289.7 3.7% 260.6 15.3% CorporateLoans 193.6 190.7 1.5% 197.1 -1.8% CreditOperations 151.4 152.6 -0.8% 162.5 -6.8% CorporateSecurities 42.2 38.0 10.9% 34.6 21.8% TotalBrazil 494.0 480.4 2.8% 457.8 7.9% Latin America 165.7 166.7 -0.6% 165.5 0.1% Totalwith FinancialGuarantees providedandCorporateSecurities 659.7 647.1 2.0% 623.3 5.9%
  • 5. 5 16.4 14.5 15.3 16.9(1.9) (0.1) 1Q19 Working Capital and other 1Q19 Spread-Sensitive Operations1Q19 Mix ofproducts Average Asset Portfolioand Liabilities Margin AssetSpreads Higher numberof calendardays LatinAmerica Spread -Sensitive Operations Spread-Sensitive Operations2Q19 Working Capital and other 2Q19 2Q19 Financial Margin with Clients Changein FinancialMargin with Clients In R$ billions 3 Consolidated 2 1 AnnualizedAverage Rate FinancialMarginwith Clients Risk-adjustedFinancialMarginwith Clients CDI (annualizedquarterlyrate) (1) Change in the compostion of assets with credit risk between periods in Brazil;(2) Considers credit and private securities portfolio net of overdue balance over 60 days in Brazil;(3) Spreads variation of assets with credit risk between periods in Brazil;(4) In Brazil. Brazil 10.1% 9.9% 9.9% 9.9% 9.8% 9.8% 10.0% 10.0% 7.4% 7.1% 7.4% 7.6% 7.7% 7.6% 7.6% 7.5% 3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 12.3% 12.0% 12.0% 12.2% 12.1% 11.8% 12.1% 12.2% 9.2% 8.9% 9.0% 9.5% 9.6% 9.2% 9.2% 9.2% 9.2% 7.5% 6.7% 6.4% 6.4% 6.4% 6.4% 6.4% 3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 + 0.8 billion + 5.4% 4
  • 6. 6 Financial Margin with the Market (1) Includes units abroad ex-Latin America; (2) Excludes Brazil. Sale of shares - B3Financial Margin with the Market – Brazil 1 Financial Margin with the Market– Latin America 2 1 year moving average of Financial Margin with the Market In R$ billions 0.3 0.2 0.2 0.3 0.5 0.3 0.5 0.3 0.5 1.3 1.1 1.2 1.3 0.9 1.0 0.5 0.9 1.1 0.1 0.2 1.6 1.4 1.4 1.7 1.3 1.3 1.1 1.2 1.6 1.8 1.7 1.6 1.5 1.5 1.4 1.4 1.2 1.3 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 0.8 0.8 2.2 2.0 0.1 3.1 2.8 1H18 1H19
  • 7. 7 2.7 2.7 2.6 2.3 2.5 2.5 2.6 2.8 2.4 2.3 2.4 2.4 3.1 2.5 3.1 2.3 2.6 2.5 Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 Total Brazil¹ Latin America² 3.1 2.8 2.9 2.9 3.0 2.9 3.7 3.4 3.5 3.5 3.7 3.5 1.6 1.5 1.3 1.4 1.4 1.4 Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 Total Brazil¹ Latin America² NPL Ratio (1) Provision for Loan Losses and + Recovery of Loans written-off as Losses + Impairment + Discounts Granted; (2) Average balance of the loan portfolio with financial guarantees provided and corporate securities, considering the last two quarters. Cost of Credit and Credit Quality Consolidated (90 days) - % Brazil (90 days) - % Consolidated (15-90 days) - % Brazil (15-90 days) - % (1) Includes units abroad ex-Latin America; (2) Excludes Brazil. Coverage RatioCost of Credit ¹ In R$ billions 4.6 4.5 4.5 4.4 4.4 4.5 1.8 1.0 1.5 1.7 2.6 1.8 4.3 3.7 3.4 3.2 2.9 2.5 Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 Individuals Corporate SMEs 3.5 3.5 3.2 2.9 3.4 3.4 0.8 1.7 1.0 1.5 0.7 0.9 2.4 2.3 1.8 1.7 1.8 1.6 Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 Individuals Corporate SMEs 2 236% 248% 235% 221% 208% 208%204% 220% 235% 221% 223% 227% 169% 169% 168% 169% 172% 172% 618% 952% 639% 517% 338% 399% Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 Total Latin Americaex-Brazil Retail - Brazil Wholesale- Brazil 3.8 3.6 3.3 3.4 3.8 4.0 2.5% 2.4% 2.1% 2.1% 2.4% 2.5% 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 Cost of Credit Cost of Credit / TotalRisk- Annualized
  • 8. 8 Commissions and Fees and Result From Insurance Operations (1) Includes fund management fees and consortia management fees; (2) Result from Insurance includes the Revenues from Insurance, Pension Plan and Premium Bonds Operations net of Retained Claimsand Selling Expenses; (3) Figures of May 2019; (4) Does not include Latin America (ex-Brazil). InR$ billions 2Q19 1Q19 D 2Q18 D 1H19 1H18 D Creditand DebitCards 3.2 3.3 -2.7% 3.2 -1.7% 6.5 6.6 -1.7% Card Issuance 2.2 2.2 2.5% 2.0 10.2% 4.4 4.1 8.0% Acquiring 1.0 1.1 -12.8% 1.2 -21.4% 2.1 2.5 -17.4% CurrentAccountServices 1.8 1.8 -1.0% 1.8 0.4% 3.7 3.6 1.0% AssetManagement¹ 1.3 1.1 19.1% 1.1 14.9% 2.3 2.1 10.3% CreditOperations and Guarantees Provided 0.7 0.6 10.4% 0.6 2.0% 1.3 1.3 -2.8% Collection Services 0.5 0.5 4.6% 0.5 1.1% 1.0 0.9 1.6% AdvisoryServices and Brokerage 0.6 0.4 63.7% 0.4 46.4% 1.0 0.7 33.3% Other 0.3 0.3 7.5% 0.3 -2.6% 0.5 0.5 -2.5% Latin America(ex-Brazil) 0.7 0.7 0.5% 0.7 2.3% 1.5 1.4 5.6% CommissionsandFees 9.1 8.6 5.1% 8.7 3.9% 17.7 17.3 2.5% ResultfromInsuranceOperations ² 1.7 1.6 4.3% 1.6 1.8% 3.3 3.2 1.1% Total 10.7 10.2 5.0% 10.4 3.5% 21.0 20.5 2.3% 155 104 Assets Under Administration 4 In R$ billions Transactionswith Cards - Value In R$ billions 14.8% 13.1% Issuer Acquiring 1H19 246 1H18 214 1H19 227 1H18 201 Traditional Open Platform Jun-19 1,021 Jun-18 921 48.5% 10.9% 1,025 14.7% 10.1% CurrentAccount Holders 3 Annual increase in the number of Individuals account holders. 1,176
  • 9. 9 REDE commercial initiative June 2019 highlights Using any POS machine from REDE with a bank domicile in Itaú Unibanco. Annual sales up to R$30 million. NEW CLIENTS + 73% compared to June 2018. + 112% appointing Itaú as their bank domicile. FLEX + 140% increase in client usage compared to June 2018. + 64% in transaction volume. New initiative for clients... After this initiative ended the prepaymentrate on credit card transactions without installments + 8 Points NPS in the year
  • 10. 10 86,144 86,204 85,161 577 549 547 13,193 12,908 12,738 99,914 99,661 98,446 Jun-18 Mar-19 Jun-19 Brazil Abroad (ex-Latin America) Latin America 47.1 48.8 48.7 46.3 46.2 61.0 61.3 61.7 60.9 60.9 2Q18 3Q18 4Q18 1Q19 2Q19 Quarterly E.R. (%) Quarterly R.A.E.R (%) Non-Interest Expenses (1) Includes IPTU, IPVA, IOF and other. Does not include PIS, Cofins and ISS; (2) Does not consider overhead allocation. Efficiency Ratio (%) # Branches and Client Service Branches # Employees InR$ billions 2Q19 1Q19 D 2Q18 D 1H19 1H18 D PersonnelExpenses (5.5) (5.3) 4.6% (5.2) 6.8% (10.8) (10.3) 5.5% AdministrativeExpenses (4.2) (4.1) 2.9% (4.2) 1.9% (8.3) (8.0) 3.9% Operating Expenses (1.2) (1.1) 9.0% (1.2) -4.2% (2.3) (2.4) -5.7% OtherTaxExpenses ¹ (0.1) (0.1) 12.5% (0.1) 19.0% (0.2) (0.2) 14.2% Latin America(ex-Brazil)² (1.6) (1.6) 2.9% (1.6) 0.7% (3.2) (3.1) 3.6% Total (12.7) (12.1) 4.3% (12.3) 3.3% (24.8) (23.9) 3.7% 516 521 508 697 691 686 3,531 3,527 3,332 4,904 4,934 4,722 Jun-18 Mar-19 Jun-19 Branches +CSB (Latin America ex-Brazil) CSB -Brazil Brick and Mortar Branches -Brazil Digital Branches -Brazil + 1 - 195 - 5 - 13 - 212 D # Jun19 vs. Mar19 Voluntary Severance Program: the opportunity of a safe career transition, benefiting employees who meet some requirements.
  • 11. 11 13.3% 13.6% 1.3% 0.8% -0.1% -0.4% 1.3% 14.6% 14.9% Tier I Mar-19 2Q19 net income and other equity changes Prudential Adjustments RWA Tier I Jun-19 Fullapplicationof Basel III rules│ June 30, 2019 Capital Payment of R$7.7 billion in complementary dividends on August 23rd, 2019. Common Equity Tier I (CET I) Additional Tier I (AT1)
  • 12. 12 Macroeconomic Outlook Dollar (FX Rate in R$) Unemployment (National Rate - %) GDP - Brazil 2012 2013 2014 2015 2016 2017 2018 2.05 3.88 7.4 12.3 1.9% 3.0% 0.5% -3.5% -3.3% 1.1% 1.1% 5.0% 3.6% 11.8% R$3.80 CLP 180 Initial1 Current 6.5% 3.9% 11.6% R$3.90 CLP 165 0.8%2.5%GDP - Brazil SELIC rate 2 Inflation rate 3 Unemployment rate 2, 4 Real/ Dollar Chilean Peso / Real COP 868COP 815Colombian Peso / Real 2019 Projections (1) Itaú Unibanco forecast for 2019 on 02/04/2019;(2) End of period; (3) IPCA; (4) National unemployment rate - seasonally adjusted.
  • 13. 13 2019 Forecast Total Credit Portfolio ² Financial Margin with Clients Financial Margin with the Market Cost of Credit ³ Commissions and Fees and Results from Insurance Operations 4 Non-Interest Expenses Effective Tax Rate Consolidated Brazil ¹ 8.0% 11.0% 9.0% 12.0% R$4.6 bn R$5.6 bn R$14.5 bn R$17.5 bn 2.0% 5.0% 3.0% 6.0% 31.0% 33.0% 8.0% 11.0% 9.0% 12.0% R$3.6 bn R$4.6 bn R$12.5 bn R$15.5 bn 2.0% 5.0% 3.5% 6.5% 32.0% 34.0% (1) Includes units abroad ex-Latin America; (2) Includes financial guarantees provided and corporate securities; (3) Composed of Result from Loan Losses, Impairment and Discounts Granted; (4) Commissions and Fees (+) Income from Insurance, Pension Plan and PremiumBonds Operations (-) Expenses for Claims(-) Insurance, Pension Plan and Premium Bonds Selling Expenses.
  • 15. 15 Business Model (1) Revenues from Insurance includes the Revenues from Insurance, Pension Plan and Premium Bonds Operations before Retained Claimsand Selling Expenses. (2) Include Tax Expenses (ISS, PIS, COFINS and other), Insurance Selling Expenses and Minority Interests in Subsidiaries. Consolidated Credit Trading Insurance &Services Excess Capital Consolidated Credit Trading Insurance &Services Excess Capital Consolidated Credit Trading Insurance &Services Excess Capital Operating Revenues 57.7 30.4 0.9 25.7 0.8 55.4 28.4 0.9 25.2 1.0 2.3 2.0 (0.1) 0.5 (0.2) Managerial Financial Margin 36.1 24.4 0.9 10.1 0.8 34.3 22.8 0.9 9.6 1.0 1.8 1.6 (0.1) 0.4 (0.2) Commissions andFees 17.7 6.0 0.0 11.7 - 17.3 5.6 0.0 11.7 - 0.4 0.4 (0.0) 0.0 - Revenues fromInsurance¹ 3.9 - - 3.9 - 3.9 - - 3.9 - (0.0) - - (0.0) - Cost of Credit (7.8) (7.8) - - - (7.4) (7.4) - - - (0.5) (0.5) - - - Retained Claims (0.6) - - (0.6) - (0.6) - - (0.6) - 0.0 - - 0.0 - Non-Interested Expensesand Other Expenses² (28.7) (14.2) (0.4) (14.1) (0.0) (27.7) (13.1) (0.6) (13.9) (0.1) (1.1) (1.1) 0.2 (0.2) 0.0 Recurring Net Income 13.9 5.8 0.3 7.2 0.6 12.8 4.5 0.3 7.1 0.9 1.1 1.3 0.0 0.1 (0.3) Average Regulatory Capital 123.9 62.6 1.4 39.8 20.0 121.3 61.6 1.7 35.1 22.8 2.6 1.0 (0.2) 4.6 (2.8) Value Creation 6.1 1.8 0.2 4.7 (0.6) 5.0 0.5 0.2 4.9 (0.5) 1.0 1.3 0.0 (0.2) (0.1) Recurring ROE 23.6% 18.5% 40.6% 36.1% 6.3% 22.0% 14.5% 34.2% 40.5% 8.0% 160 bps 400 bps 650 bps -440 bps -170 bps 1H19 1H18 Δ In R$ billions
  • 16. 16 Results (1) Revenues from Insurance includes the Revenues from Insurance, Pension Plan and Premium Bonds Operations before Retained Claimsand Selling Expenses. (2) Include Tax Expenses (ISS, PIS, COFINS and other) and Insurance Selling Expenses. In R$ Billions 2Q19 1Q19 2Q18 Δ 1H19 1H18 Δ Operating Revenues 29.5 28.2 4.6% 28.0 5.3% 57.7 55.4 4.1% Managerial Financial Margin 18.5 17.7 4.4% 17.3 6.7% 36.1 34.3 5.3% Financial Margin with Clients 16.9 16.4 2.8% 16.0 5.8% 33.3 31.2 6.7% Financial Margin with the Market 1.6 1.2 26.4% 1.3 17.2% 2.8 3.1 -8.6% Commissions and Fees 9.1 8.6 5.1% 8.7 3.9% 17.7 17.3 2.5% Revenues from Insurance ¹ 2.0 1.9 3.1% 2.0 -1.1% 3.9 3.9 -0.1% Cost of Credit (4.0) (3.8) 6.3% (3.6) 12.3% (7.8) (7.4) 6.2% Provision for Loan Losses (4.4) (4.2) 4.8% (4.3) 3.2% (8.6) (8.4) 2.8% Impairment (0.0) (0.0) 43.4% (0.0) 3266.7% (0.1) (0.2) -61.6% Discounts Granted (0.4) (0.3) 26.5% (0.3) 42.7% (0.7) (0.6) 25.2% Recovery of Loans Written Off as Losses 0.8 0.7 7.4% 0.9 -15.9% 1.5 1.7 -11.8% Retained Claims (0.3) (0.3) -0.7% (0.3) -11.3% (0.6) (0.6) -2.9% Other Operating Expenses (14.4) (13.8) 4.3% (13.9) 3.6% (28.3) (27.3) 3.5% Non-Interest Expenses (12.7) (12.1) 4.3% (12.3) 3.3% (24.8) (23.9) 3.7% Tax Expenses and Other ² (1.8) (1.7) 4.2% (1.7) 5.4% (3.5) (3.4) 2.3% Income before Tax and Minority Interests 10.7 10.3 4.4% 10.2 5.6% 21.0 20.1 4.2% Income Tax and Social Contribution (3.4) (3.2) 6.9% (3.5) -2.5% (6.6) (7.0) -5.2% Minority Interests in Subsidiaries (0.3) (0.2) 39.6% (0.3) 1.3% (0.5) (0.4) 28.7% Recurring Net Income 7.0 6.9 2.3% 6.4 10.2% 13.9 12.8 8.7% Δ
  • 17. 17 45.0% 70.6% 87.2%4.3% 12.4% 2.0% 49.3% 83.0% 89.2% 2016 2017 2018 SharesBuyback Payout Payout Practice Payoutand Shares Buyback DividendYield¹ 16.4 22.9 2018 Paid and provisioned Reserved in Equity Dividends and IOC ² In R$ billions 7.5% in 2018 (1) Considers the payout of 89.2% and the average daily closing price in 2018; (2) Dividends and IOC net of taxes. 6.0 0.5 SharesBuyback Maintain the practice of paying dividends and interest on own capital at 35% of net income (however we excluded the maximumlimitpreviously determinedat 45%). Set forth, through the Board of Directors, the total amount to be distributed each year considering: our capitalization level, the minimumTier 1 Capital of 13.5% (this ratio mustbe composedof at least 12% of Core Capital),the profitabilityin the year,expectations of capital use and changes in tax legislation. The percentage to be distributed maychange everyyear based on the company’s profitabilityand capital demands,always consideringthe minimumset forth in the Bylaws.
  • 18. 18 Abreconta App Digital Transformation Use of DigitalChannels¹ Individuals(in millions) Companies(in millions) % of transactions through digitalchannels Credit Investments Payments 20% 46% 81% Note: Share of digital channels in the volume (R$) of transactions in the Retail Bank segment 1H19 17% 37% 66% 1H17 New Individualsaccounts (in thousands) Brick and Mortar Branches (1) Internet, mobile and SMS on RetailBank. % digitaloperationson the RetailOperatingRevenues EfficiencyRatio of branches in 1H19 Digital Branches Brick and Mortar Branches 25% 67% Digital Brick and Mortar 9.1 10.3 11.9 Jun-17 Jun-18 Jun-19 1.0 1.1 1.2 Jun-17 Jun-18 Jun-19 42 127 205 984 1,007 1,056 2Q17 2Q18 2Q19 72% 68% 28% 32% 1H17 1H19
  • 19. 19 Conference Call 2nd quarter 2019 Earnings Review Candido Botelho Bracher Presidentand CEO Milton Maluhy Filho Executive Vice-President,CFO and CRO Alexsandro Broedel Executive Finance Director and Head of Investor Relations