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1st International AEGIS Conference




                             Rogério Bandeira
                                       FFCUL
                                     Portugal
1st International
              AEGIS Conference


                                          Wealth of
                                           information and
                                           services
                                          Increasingly used
                                           also by people with
                                           disabilities
                                          Mobile devices
                                           usage exploding all
                                           over the world
                                          Both domains pose
                                           several challenges

7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference


            Limitations
                    Device size
                    Input methods
                    …

            Usage Situations
                    Mobile vs Impairments

            Developers & Designers
                    Knowledge both domains



7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference


           Improve
             ◦ Accessibility & Mobile Adequacy
             ◦ Towards mobile accessibility


           Support
             ◦ Developers, Designers, Experts, Users

           Integrate
             ◦ existing knowledge,
             ◦ standards, guidelines, rules




7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference



            Data on mobile applications use -
             scarce

            AEGIS and Accessible (2009)
               Over 600 people with disabilities
               Belgium, Bulgaria, Germany,
                Greece, Italy, Spain, Sweden, UK)
               High need A8e mobile applications
               AT broadened the world


            Still several barriers identified
7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference


        AT Awareness
                End users largely unaware of available AT solution
                    Vision impairment users more informed
                Lack of A8e training on AT (experts, end users)
                AT easiest to obtain are also the most abandoned
                Non use most frequent on first-time users
        AT Price
           High purchasing costs (major barrier)
           Even for disability organizations

            Mismatch – needs and offered
                results in high % discarded within 1 year

7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference


            Mobile Use
                    Active use
                        Most cell phones
                        Increasingly smart phones
                        Daily basis (at home and at work)
                        Considered practical tools, some even consider
                         part of their lifestyle.
                    Purchasing factors
                        Ease of use (determining purchase factor)
                        Price (also important), availability, manufacturer
                         familiarity




7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference


        Functionalities
                Making calls, text messaging, managing contacts.
                Address/contact list considered very important.
                Chatting live and email (wanted)
                Internet (wanted) - Mobile accessible content

        Accessibility
                Experts prefer accessible mainstream mobile
                 phone to avoid AT stigmatization
                End users demand
                    standardization of mobile interfaces (menus/icons)
                    Standardization of HW key icons and labels

7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference


         User Interface
                 Simplicity very important
                 Difficult day to day use specially for visual impaired.
                 Command structure varies across models and
                  specially across brands.
         Assistive Technologies
                 Speech output - most used across all groups
                 Text message would benefit from it
                 Integrated features used but often unknown
             Training
                 Hardly any training not even at purchasing time
                 Manuals in printed version and small sized letters
7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference


            W3C guidelines to tailor Web site quality for
             different audiences
            Web Content
                    Mobile Web Initiative
                     MWBP, mobileOK Basic Tests
                    Web Accessibility Initiative
                        WCAG
                Checklists (HTML, CSS, Content, Navigation,
                 Page Layout, User Input, …)
                Evaluation software(designer & developer aid)
                BW, HAM

7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference


       Content                         Disabilities context        Mobile context
       Information conveyed            Visually impaired,          Limited color palette
       solely with color               Colorblind                  Outdoors usage
       Missing or                      Blind, screen reader.       Small screen or
       inappropriate page              list of open windows        viewport
       title (e.g. long)
       Audio-only prompts              Deaf or hard of             Noisy usage situations
       (beeps)                         hearing
       Content spawning new Low vision, Restricted                 Single window
       windows without      field of vision,                       interface.
       warning user         Blindness, Cognitive                   Multiple stacked
                            disabilities                           windows on small
                            don’t realize new                      screen hide each other
                            window



                                       http://www.w3.org/WAI/mobile/experiences
7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference

                                       •   Best Practices (Mobile usage context)
                                                 • Disability Type Related

                                                 • General Mobile Usage

                                                 • Disability type inadequate




                                                             •   MWBP




7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference




7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference




7 – 8 September 2010, Seville, Spain
1st International
               AEGIS Conference


           Diversity of mobile devices
           Diversity of people with disabilities
           Coping with idiosyncrasies of Mobile Web
            Accessibility
               Guidelines intersection
               New guidelines (e.g. touch screen)

           Conclusion
               Web content access by impaired people wanted and
                growing
               Mobile a11y is a major issue
               Harmonizing Mobile and A11y best practices
                   Towards mobile accessibility

7 – 8 September 2010, Seville, Spain
1st International
              AEGIS Conference




                                              Thank you !

                                         rbandeira@lasige.di.fc.ul.pt

                                       http://www.accessible-project.eu




7 – 8 September 2010, Seville, Spain

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2b6 towards mobile

  • 1. 1st International AEGIS Conference Rogério Bandeira FFCUL Portugal
  • 2. 1st International AEGIS Conference  Wealth of information and services  Increasingly used also by people with disabilities  Mobile devices usage exploding all over the world  Both domains pose several challenges 7 – 8 September 2010, Seville, Spain
  • 3. 1st International AEGIS Conference  Limitations  Device size  Input methods  …  Usage Situations  Mobile vs Impairments  Developers & Designers  Knowledge both domains 7 – 8 September 2010, Seville, Spain
  • 4. 1st International AEGIS Conference  Improve ◦ Accessibility & Mobile Adequacy ◦ Towards mobile accessibility  Support ◦ Developers, Designers, Experts, Users  Integrate ◦ existing knowledge, ◦ standards, guidelines, rules 7 – 8 September 2010, Seville, Spain
  • 5. 1st International AEGIS Conference  Data on mobile applications use - scarce  AEGIS and Accessible (2009)  Over 600 people with disabilities  Belgium, Bulgaria, Germany, Greece, Italy, Spain, Sweden, UK)  High need A8e mobile applications  AT broadened the world  Still several barriers identified 7 – 8 September 2010, Seville, Spain
  • 6. 1st International AEGIS Conference  AT Awareness  End users largely unaware of available AT solution  Vision impairment users more informed  Lack of A8e training on AT (experts, end users)  AT easiest to obtain are also the most abandoned  Non use most frequent on first-time users  AT Price  High purchasing costs (major barrier)  Even for disability organizations  Mismatch – needs and offered  results in high % discarded within 1 year 7 – 8 September 2010, Seville, Spain
  • 7. 1st International AEGIS Conference  Mobile Use  Active use  Most cell phones  Increasingly smart phones  Daily basis (at home and at work)  Considered practical tools, some even consider part of their lifestyle.  Purchasing factors  Ease of use (determining purchase factor)  Price (also important), availability, manufacturer familiarity 7 – 8 September 2010, Seville, Spain
  • 8. 1st International AEGIS Conference  Functionalities  Making calls, text messaging, managing contacts.  Address/contact list considered very important.  Chatting live and email (wanted)  Internet (wanted) - Mobile accessible content  Accessibility  Experts prefer accessible mainstream mobile phone to avoid AT stigmatization  End users demand  standardization of mobile interfaces (menus/icons)  Standardization of HW key icons and labels 7 – 8 September 2010, Seville, Spain
  • 9. 1st International AEGIS Conference  User Interface  Simplicity very important  Difficult day to day use specially for visual impaired.  Command structure varies across models and specially across brands.  Assistive Technologies  Speech output - most used across all groups  Text message would benefit from it  Integrated features used but often unknown  Training  Hardly any training not even at purchasing time  Manuals in printed version and small sized letters 7 – 8 September 2010, Seville, Spain
  • 10. 1st International AEGIS Conference  W3C guidelines to tailor Web site quality for different audiences  Web Content  Mobile Web Initiative MWBP, mobileOK Basic Tests  Web Accessibility Initiative  WCAG  Checklists (HTML, CSS, Content, Navigation, Page Layout, User Input, …)  Evaluation software(designer & developer aid)  BW, HAM 7 – 8 September 2010, Seville, Spain
  • 11. 1st International AEGIS Conference Content Disabilities context Mobile context Information conveyed Visually impaired, Limited color palette solely with color Colorblind Outdoors usage Missing or Blind, screen reader. Small screen or inappropriate page list of open windows viewport title (e.g. long) Audio-only prompts Deaf or hard of Noisy usage situations (beeps) hearing Content spawning new Low vision, Restricted Single window windows without field of vision, interface. warning user Blindness, Cognitive Multiple stacked disabilities windows on small don’t realize new screen hide each other window http://www.w3.org/WAI/mobile/experiences 7 – 8 September 2010, Seville, Spain
  • 12. 1st International AEGIS Conference • Best Practices (Mobile usage context) • Disability Type Related • General Mobile Usage • Disability type inadequate • MWBP 7 – 8 September 2010, Seville, Spain
  • 13. 1st International AEGIS Conference 7 – 8 September 2010, Seville, Spain
  • 14. 1st International AEGIS Conference 7 – 8 September 2010, Seville, Spain
  • 15. 1st International AEGIS Conference  Diversity of mobile devices  Diversity of people with disabilities  Coping with idiosyncrasies of Mobile Web Accessibility  Guidelines intersection  New guidelines (e.g. touch screen)  Conclusion  Web content access by impaired people wanted and growing  Mobile a11y is a major issue  Harmonizing Mobile and A11y best practices  Towards mobile accessibility 7 – 8 September 2010, Seville, Spain
  • 16. 1st International AEGIS Conference Thank you ! rbandeira@lasige.di.fc.ul.pt http://www.accessible-project.eu 7 – 8 September 2010, Seville, Spain