SlideShare a Scribd company logo
CASE STUDY 25 REASONS TO LOVE
CAMERON HOUSE
SOCIAL MEDIA CAMPAIGN
Cameron House is a luxury 5* hotel and
resort situated on the banks of Loch
Lomond, Scotland.
Complete with an award winning spa,
championship golf course and a variety of
top quality restaurants and bars, the resort
is a well loved destination of choice for both
locals and holidaymakers alike.
The Client
We were tasked to develop a social media
campaign to run in unison across the client’s
Facebook and Twitter channels, mirroring
the hotel’s 25th anniversary celebrations and
wider marketing and PR campaign.
The objective was to increase Cameron
House’s social media following while
promoting the hotel’s wide selection of
offerings.
The Brief and Objectives
Develop a campaign that encouraged user
generated content, to support the core
messages of our over arching PR campaign
surrounding the 25th Anniversary of
Cameron House.
Implement an engaging and creative
campaign that would attract interaction
from past, present and future visitors to
Cameron House Hotel and Resort.
The Strategy
25 core messages were created which showcased different ‘reasons to love’ the hotel, from
its history to its customer service over the last 25 years.
We assigned a unique hashtag to the campaign and asked followers to use this to send us
their own reasons to love the hotel.
This generated a fantastic reaction from those wanting to share not only their amazing
memories but also reasons why they would love to visit the resort.
Parlez also implemented 6 mini timeline competitions, each mirroring the core campaign
messages. This allowed customers to be rewarded and also encourage new potential page
likes and followers.
The Campaign
The Results
Data compared between the campaign period and the previous months equivalent.
Increase in Facebook
page likes274%
145%
138%
1324%
58%
Increase in Facebook
comments received
Increase in Facebook
post likes received
Increase in Facebook
Reach
Increase in Twitter
engagements
131% Increase in retweeted
messages
47% Increase in link clicks
within sent messages
28.6% Increase in Twitter
followers
Client Testimonial
Parlez Digital pitched and successfully delivered a
campaign to brief with fantastic results as always for
Cameron House.
The 25th anniversary celebrations were fantastic,
with a social media campaign to match.
XXXXXXXX, XXXXXXXXXXX at Cameron House on Loch Lomond
Edinburgh
16a Walker Street
Edinburgh
EH3 7LP
0131 225 7700
Glasgow
11 Fitzroy Place
Glasgow
G3 7RW
0141 221 0707
Aberdeen
XXXXXX
XXXXX
AB
01224
www.parlezdigital.co.uk
London
201 Borough High Street
London
SE1 1JA
020 381 77674
Parlez Digital – Time to Engage
Part of the 3x1 Group. Registered in Scotland Company No. SC503875. Registered office: 16-18 Weir Street, Falkirk, FK1 1RA

More Related Content

Viewers also liked

مهارات الاتصال الفعال
مهارات الاتصال الفعالمهارات الاتصال الفعال
مهارات الاتصال الفعال
محمد شلبى
 
Complaint Handling Keeping Guests Happy.
Complaint Handling  Keeping Guests Happy.Complaint Handling  Keeping Guests Happy.
Complaint Handling Keeping Guests Happy.
Vasantkumar Parakhiya
 

Viewers also liked (19)

Etiquette & Manners of a true Hotelier
Etiquette & Manners of a true HotelierEtiquette & Manners of a true Hotelier
Etiquette & Manners of a true Hotelier
 
Common mistakes
Common mistakesCommon mistakes
Common mistakes
 
Happy Hotelier Enter09 Presentation I Blog English Translation From Origi...
Happy Hotelier Enter09 Presentation   I Blog   English Translation From Origi...Happy Hotelier Enter09 Presentation   I Blog   English Translation From Origi...
Happy Hotelier Enter09 Presentation I Blog English Translation From Origi...
 
لغة الجسد وكيفية فهمها؟.
لغة الجسد وكيفية فهمها؟.لغة الجسد وكيفية فهمها؟.
لغة الجسد وكيفية فهمها؟.
 
لغة الجسد
لغة الجسدلغة الجسد
لغة الجسد
 
اساسيات العلاج الجماعي في الادمان
اساسيات العلاج الجماعي في الادماناساسيات العلاج الجماعي في الادمان
اساسيات العلاج الجماعي في الادمان
 
إعطاء انطباع مميز في أقل من أربعة دقائق
إعطاء انطباع مميز في أقل من أربعة دقائقإعطاء انطباع مميز في أقل من أربعة دقائق
إعطاء انطباع مميز في أقل من أربعة دقائق
 
كتاب لغة الجسد
كتاب لغة الجسدكتاب لغة الجسد
كتاب لغة الجسد
 
Top 5 Reasons Your Service Customers Go Somewhere Else
Top 5 Reasons Your Service Customers Go Somewhere ElseTop 5 Reasons Your Service Customers Go Somewhere Else
Top 5 Reasons Your Service Customers Go Somewhere Else
 
كيف تحمي خصوصيتك علي مواقع التواصل الاجتماعي فيسبوك
كيف تحمي خصوصيتك علي مواقع التواصل الاجتماعي فيسبوككيف تحمي خصوصيتك علي مواقع التواصل الاجتماعي فيسبوك
كيف تحمي خصوصيتك علي مواقع التواصل الاجتماعي فيسبوك
 
MDIA201-5
MDIA201-5MDIA201-5
MDIA201-5
 
كيف تضع خطة فعالة لصفحات التواصل الإجتماعى لمشروعك
كيف تضع خطة فعالة لصفحات التواصل الإجتماعى لمشروعككيف تضع خطة فعالة لصفحات التواصل الإجتماعى لمشروعك
كيف تضع خطة فعالة لصفحات التواصل الإجتماعى لمشروعك
 
Buffet service
Buffet serviceBuffet service
Buffet service
 
Principles of HACCP Practical Training
Principles of HACCP Practical TrainingPrinciples of HACCP Practical Training
Principles of HACCP Practical Training
 
مهارات الاتصال الفعال
مهارات الاتصال الفعالمهارات الاتصال الفعال
مهارات الاتصال الفعال
 
Sequence of Service Room Service
Sequence of  Service Room ServiceSequence of  Service Room Service
Sequence of Service Room Service
 
Room Service Presentation
Room Service PresentationRoom Service Presentation
Room Service Presentation
 
Buffet 1
Buffet 1Buffet 1
Buffet 1
 
Complaint Handling Keeping Guests Happy.
Complaint Handling  Keeping Guests Happy.Complaint Handling  Keeping Guests Happy.
Complaint Handling Keeping Guests Happy.
 

Similar to 25 Reasons to Love Cameron House Hotel

Joe Resume 2017 (word)
Joe Resume 2017 (word)Joe Resume 2017 (word)
Joe Resume 2017 (word)
Joseph Arvin
 
WSM CREDS & CASE STUDIES
WSM CREDS & CASE STUDIESWSM CREDS & CASE STUDIES
WSM CREDS & CASE STUDIES
chrisodonoghue
 
Social, digital campaign and agency partnership v2
Social, digital campaign and agency partnership v2 Social, digital campaign and agency partnership v2
Social, digital campaign and agency partnership v2
Daniel Cheetham
 
Emotional engagement in social media
Emotional engagement in social mediaEmotional engagement in social media
Emotional engagement in social media
Es B
 

Similar to 25 Reasons to Love Cameron House Hotel (20)

Facebook Contest Case Study
Facebook Contest Case StudyFacebook Contest Case Study
Facebook Contest Case Study
 
Increasing Social Media Engagement With Branded Posts
Increasing Social Media Engagement With Branded PostsIncreasing Social Media Engagement With Branded Posts
Increasing Social Media Engagement With Branded Posts
 
Love Creative Marketing Creds
Love Creative Marketing CredsLove Creative Marketing Creds
Love Creative Marketing Creds
 
Facebook Ad Case Study
Facebook Ad Case StudyFacebook Ad Case Study
Facebook Ad Case Study
 
Introducing NFM Group Experiential Marketing and Advertising - Pittsburgh
Introducing NFM Group Experiential Marketing and Advertising - Pittsburgh Introducing NFM Group Experiential Marketing and Advertising - Pittsburgh
Introducing NFM Group Experiential Marketing and Advertising - Pittsburgh
 
Pete etheridge work
Pete etheridge workPete etheridge work
Pete etheridge work
 
Love Creative Marketing Creds 2017
Love Creative Marketing Creds 2017Love Creative Marketing Creds 2017
Love Creative Marketing Creds 2017
 
Joe Resume 2017 (word)
Joe Resume 2017 (word)Joe Resume 2017 (word)
Joe Resume 2017 (word)
 
WSM CREDS & CASE STUDIES
WSM CREDS & CASE STUDIESWSM CREDS & CASE STUDIES
WSM CREDS & CASE STUDIES
 
Windstar Gardens
Windstar GardensWindstar Gardens
Windstar Gardens
 
MELT Capabilities Deck
MELT Capabilities DeckMELT Capabilities Deck
MELT Capabilities Deck
 
Prepare for Launch: The Future of Smart Social Campaigns
Prepare for Launch: The Future of Smart Social CampaignsPrepare for Launch: The Future of Smart Social Campaigns
Prepare for Launch: The Future of Smart Social Campaigns
 
Social, digital campaign and agency partnership v2
Social, digital campaign and agency partnership v2 Social, digital campaign and agency partnership v2
Social, digital campaign and agency partnership v2
 
Star
Star Star
Star
 
Ad2 Inc, Your Local Marketing Partner
Ad2 Inc, Your Local Marketing PartnerAd2 Inc, Your Local Marketing Partner
Ad2 Inc, Your Local Marketing Partner
 
Digital case studies
Digital case studiesDigital case studies
Digital case studies
 
Emotional engagement in social media
Emotional engagement in social mediaEmotional engagement in social media
Emotional engagement in social media
 
Effective Communication
Effective CommunicationEffective Communication
Effective Communication
 
7 Steps to Social Contest Success
7 Steps to Social Contest Success7 Steps to Social Contest Success
7 Steps to Social Contest Success
 
Our Work
Our WorkOur Work
Our Work
 

Recently uploaded

Liquid Staking: An Overview for Beginners in 2024
Liquid Staking: An Overview for Beginners in 2024Liquid Staking: An Overview for Beginners in 2024
Liquid Staking: An Overview for Beginners in 2024
nehapardhi711
 
20221005110010_633d63baa84f6_learn___week_3_ch._5.pdf
20221005110010_633d63baa84f6_learn___week_3_ch._5.pdf20221005110010_633d63baa84f6_learn___week_3_ch._5.pdf
20221005110010_633d63baa84f6_learn___week_3_ch._5.pdf
levuag
 
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
Prof. Marcus Renato de Carvalho
 
Blue and Yellow Illustrative Digital Education Presentation (1).pptx
Blue and Yellow Illustrative Digital Education Presentation (1).pptxBlue and Yellow Illustrative Digital Education Presentation (1).pptx
Blue and Yellow Illustrative Digital Education Presentation (1).pptx
ayush20231
 
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Valters Lauzums
 

Recently uploaded (20)

Ash By Ash Benson Rebrand Creative Direction
Ash By Ash Benson Rebrand Creative DirectionAsh By Ash Benson Rebrand Creative Direction
Ash By Ash Benson Rebrand Creative Direction
 
Liquid Staking: An Overview for Beginners in 2024
Liquid Staking: An Overview for Beginners in 2024Liquid Staking: An Overview for Beginners in 2024
Liquid Staking: An Overview for Beginners in 2024
 
The Impact of Technological Advancements on Elastic Webbing Production in Chi...
The Impact of Technological Advancements on Elastic Webbing Production in Chi...The Impact of Technological Advancements on Elastic Webbing Production in Chi...
The Impact of Technological Advancements on Elastic Webbing Production in Chi...
 
Media Wall Street | Best Branding And Marketing Agency In Chandigarh
Media Wall Street | Best Branding And Marketing Agency In ChandigarhMedia Wall Street | Best Branding And Marketing Agency In Chandigarh
Media Wall Street | Best Branding And Marketing Agency In Chandigarh
 
What is Digital Marketing? Advantages and Disadvantages
What is Digital Marketing? Advantages and DisadvantagesWhat is Digital Marketing? Advantages and Disadvantages
What is Digital Marketing? Advantages and Disadvantages
 
Taking The Guesswork Out of Your Lead Generation Campaign
Taking The Guesswork Out of Your Lead Generation CampaignTaking The Guesswork Out of Your Lead Generation Campaign
Taking The Guesswork Out of Your Lead Generation Campaign
 
The Rise of AI in Digital Marketing in 2024
The Rise of AI in Digital Marketing in 2024The Rise of AI in Digital Marketing in 2024
The Rise of AI in Digital Marketing in 2024
 
20221005110010_633d63baa84f6_learn___week_3_ch._5.pdf
20221005110010_633d63baa84f6_learn___week_3_ch._5.pdf20221005110010_633d63baa84f6_learn___week_3_ch._5.pdf
20221005110010_633d63baa84f6_learn___week_3_ch._5.pdf
 
TikTok: The Cultural Revolution in 10 minutes!
TikTok: The Cultural Revolution in 10 minutes! TikTok: The Cultural Revolution in 10 minutes!
TikTok: The Cultural Revolution in 10 minutes!
 
A chronological journey of jobs and responsibilities.
A chronological journey of jobs and responsibilities.A chronological journey of jobs and responsibilities.
A chronological journey of jobs and responsibilities.
 
How Your Platform Can Achieve a 90% Demo-to-Customer CVR
How Your Platform Can Achieve a 90% Demo-to-Customer CVRHow Your Platform Can Achieve a 90% Demo-to-Customer CVR
How Your Platform Can Achieve a 90% Demo-to-Customer CVR
 
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid GrowthTop 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
 
A quick journey across brands, industries and people.
A quick journey across brands, industries and people.A quick journey across brands, industries and people.
A quick journey across brands, industries and people.
 
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
Relatório da OMS / Unicef / IBFAN sobre a situação do Código Internacional de...
 
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_VersionThe_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
The_Canvas_of_Creative_Mastery_Newsletter_May_2024_Version
 
Digital Money Maker Club – von Gunnar Kessler digital.
Digital Money Maker Club – von Gunnar Kessler digital.Digital Money Maker Club – von Gunnar Kessler digital.
Digital Money Maker Club – von Gunnar Kessler digital.
 
The Wealth of a Homeonwers association is analogous to the wealth of a Nation
The Wealth of a Homeonwers association is analogous to the wealth of a NationThe Wealth of a Homeonwers association is analogous to the wealth of a Nation
The Wealth of a Homeonwers association is analogous to the wealth of a Nation
 
Blue and Yellow Illustrative Digital Education Presentation (1).pptx
Blue and Yellow Illustrative Digital Education Presentation (1).pptxBlue and Yellow Illustrative Digital Education Presentation (1).pptx
Blue and Yellow Illustrative Digital Education Presentation (1).pptx
 
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...
 
All Over Conclusion Digital Marketing / Digital Marketing Benefits
All Over Conclusion Digital Marketing / Digital Marketing BenefitsAll Over Conclusion Digital Marketing / Digital Marketing Benefits
All Over Conclusion Digital Marketing / Digital Marketing Benefits
 

25 Reasons to Love Cameron House Hotel

  • 1. CASE STUDY 25 REASONS TO LOVE CAMERON HOUSE SOCIAL MEDIA CAMPAIGN
  • 2. Cameron House is a luxury 5* hotel and resort situated on the banks of Loch Lomond, Scotland. Complete with an award winning spa, championship golf course and a variety of top quality restaurants and bars, the resort is a well loved destination of choice for both locals and holidaymakers alike. The Client
  • 3. We were tasked to develop a social media campaign to run in unison across the client’s Facebook and Twitter channels, mirroring the hotel’s 25th anniversary celebrations and wider marketing and PR campaign. The objective was to increase Cameron House’s social media following while promoting the hotel’s wide selection of offerings. The Brief and Objectives
  • 4. Develop a campaign that encouraged user generated content, to support the core messages of our over arching PR campaign surrounding the 25th Anniversary of Cameron House. Implement an engaging and creative campaign that would attract interaction from past, present and future visitors to Cameron House Hotel and Resort. The Strategy
  • 5. 25 core messages were created which showcased different ‘reasons to love’ the hotel, from its history to its customer service over the last 25 years. We assigned a unique hashtag to the campaign and asked followers to use this to send us their own reasons to love the hotel. This generated a fantastic reaction from those wanting to share not only their amazing memories but also reasons why they would love to visit the resort. Parlez also implemented 6 mini timeline competitions, each mirroring the core campaign messages. This allowed customers to be rewarded and also encourage new potential page likes and followers. The Campaign
  • 6. The Results Data compared between the campaign period and the previous months equivalent. Increase in Facebook page likes274% 145% 138% 1324% 58% Increase in Facebook comments received Increase in Facebook post likes received Increase in Facebook Reach Increase in Twitter engagements 131% Increase in retweeted messages 47% Increase in link clicks within sent messages 28.6% Increase in Twitter followers
  • 7. Client Testimonial Parlez Digital pitched and successfully delivered a campaign to brief with fantastic results as always for Cameron House. The 25th anniversary celebrations were fantastic, with a social media campaign to match. XXXXXXXX, XXXXXXXXXXX at Cameron House on Loch Lomond
  • 8. Edinburgh 16a Walker Street Edinburgh EH3 7LP 0131 225 7700 Glasgow 11 Fitzroy Place Glasgow G3 7RW 0141 221 0707 Aberdeen XXXXXX XXXXX AB 01224 www.parlezdigital.co.uk London 201 Borough High Street London SE1 1JA 020 381 77674 Parlez Digital – Time to Engage Part of the 3x1 Group. Registered in Scotland Company No. SC503875. Registered office: 16-18 Weir Street, Falkirk, FK1 1RA