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Business I Environment I Society - Rajesh K Satpathy
Corporate Social Responsibility
# Social Return on Investment (SROI)
The Concept
Definition:
Social return on investment (SROI) is a principles-based method
for measuring extra-financial value (i.e., environmental
and social value not currently reflected in conventional financial
accounts) relative to resources invested.
Social Return on Investment (SROI)
Key Facts:
• Rs. 1 invested in high-
quality residential care
for children generates a
social return of between
Rs. 4 to Rs. 6.
• Rs. 1 invested in
alternative, non-prison
based sentencing for
women offenders
generates a social return
of Rs. 14.
What is Social Return on Investment (SROI)?
SROI is a framework for measuring and accounting for this much
broader concept of value; it seeks to reduce inequality and
environmental degradation and improve wellbeing by
incorporating social, environmental and economic costs and
benefits.
SROI measures change in ways that are relevant to the people or
organizations that experience or contribute to it. It tells the story
of how change is being created by measuring social,
environmental and economic outcomes and uses monetary
values to represent them. This enables a ratio of benefits to
costs to be calculated. For example, a ratio of 3:1 indicates that
an investment of Rs.1 delivers Rs. 3 of social value.
What is Social Return on Investment (SROI)?
SROI is about value, rather than money. Money is simply a
common unit and as such is a useful and widely accepted way of
conveying value.
In the same way that a business plan contains much more
information than the financial projections, SROI is much more
than just a number. It is a story about change, on which to base
decisions, that includes case studies and qualitative, quantitative
and financial information.
Video: 1, 2, 3, 4,5
What is Social Return on Investment (SROI)?
An SROI analysis can take many different forms. It can
encompass the social value generated by an entire organization,
or focus on just one specific aspect of the organization's work.
There are also a number of ways to organize the ‘doing’ of an
SROI. It can be carried out largely as an in-house exercise or,
alternatively, can be led by an external researcher.
Types of SROI:
There are two types of SROI:
• Evaluative: which is conducted retrospectively and based on
actual outcomes that have already taken place.
• Forecast: which predicts how much social value will be created
if the activities meet their intended outcomes.
Forecast SROIs are especially useful in the planning stages of an
activity. They can help show how investment can maximize
impact and are also useful for identifying what should be
measured once the project is up and running.
A lack of good outcomes data is one of the main challenges
when doing an SROI for the first time. To enable an evaluative
SROI to be carried out, you will need data on outcomes, and a
forecast SROI will provide the basis for a framework to capture
outcomes.
It is often preferable to start using SROI by forecasting what the
social value may be, rather than evaluating what it was, as this
ensures that you have the right data collection systems in place
to perform a full analysis in the future.
The Principles of SROI:
SROI was developed from social accounting and cost-benefit
analysis and is based on seven principles. Judgement will be
required throughout an SROI analysis.
The principles are:
1. Involve stakeholders.
2. Understand what changes.
3. Value the things that matter.
4. Only include what is material.
5. Do not over-claim.
6. Be transparent.
7. Verify the result.
The Stages in SROI:
Carrying out an SROI analysis involves six stages:
1 Establishing scope and identifying key stakeholders. It is
important to have clear boundaries about what your SROI
analysis will cover, who will be involved in the process and how.
2 Mapping outcomes. Through engaging with your stakeholders
you will develop an impact map, or theory of change, which
shows the relationship between inputs, outputs and outcomes.
3 Evidencing outcomes and giving them a value. This stage
involves finding data to show whether outcomes have happened
and then valuing them.
The Stages in SROI:
Carrying out an SROI analysis involves six stages:
4 Establishing impact. Having collected evidence on outcomes and
monetized them, those aspects of change that would have happened
anyway or are a result of other factors are eliminated from
consideration.
5 Calculating the SROI. This stage involves adding up all the benefits,
subtracting any negatives and comparing the result to the investment.
This is also where the sensitivity of the results can be tested.
6 Reporting. using and embedding. Easily forgotten, this vital last step
involves sharing findings with stakeholders and responding to them,
embedding good outcomes processes and verification of the report.
How SROI Can Help You & Your Company:
A SROI analysis can fulfil a range of purposes. It can be used as a
tool for strategic planning and improving, for communicating
impact and attracting investment, or for making investment
decisions. It can help guide choices that managers face when
deciding where they should spend time and money.
SROI can help you improve services by:
• facilitating strategic discussions and helping you understand
and maximize the social value an activity creates;
• helping you target appropriate resources at managing
unexpected outcomes, both positive and negative;
How SROI Can Help You & Your Company: (Advantages)
• demonstrating the importance of working with other
organizations and people that have a contribution to make in
creating change;
• identifying common ground between what an organization
wants to achieve and what its stakeholders want to achieve,
helping to maximize social value;
• creating a formal dialogue with stakeholders that enables them
to hold the service to account and involves them meaningfully in
service design.
SROI can help make your organization more sustainable by:
• raising your profile;
• improving your case for further funding;
• making your tenders more persuasive.
SROI is less useful when:
• a strategic planning process has already been undertaken and
is already being implemented;
• stakeholders are not interested in the results;
• it is being undertaken only to prove the value of a service and
there is no opportunity for changing the way things are done as
a result of the analysis.
SROI is less useful when:
• a strategic planning process has already been undertaken and
is already being implemented;
• stakeholders are not interested in the results;
• it is being undertaken only to prove the value of a service and
there is no opportunity for changing the way things are done as
a result of the analysis.
Who Can Use SROI?
Types of organization: SROI has been used by a range of
organizations across the third, public and private sectors,
including those that are small, large, new and established. Third
sector organizations (Voluntary Organizations) and private
businesses…
Third sector organizations and private businesses that create
social value can use SROI as a management tool to improve
performance, inform expenditure and highlight added value.
These may be start-up organizations developing business plans
or established organizations. It can be used for analyzing the
value arising from trading activities whether the organization is
selling to the general public, to the public sector or to other
businesses.
Who Can Use SROI?
Commissioners and funders Bodies that commission social value
or invest in the creation of social value can use SROI initially as a
way to help them decide where to invest, and later to assess
performance and measure progress over time.
Both social investors and public service commissioners are in the
business of securing social value that is delivered by third
parties. The mechanisms by which that value is secured may
differ but, by measuring that value, better decisions can be
made.
Thank You !

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25 a business i environment i society mba 2016 2

  • 1. Business I Environment I Society - Rajesh K Satpathy
  • 2. Corporate Social Responsibility # Social Return on Investment (SROI) The Concept
  • 3. Definition: Social return on investment (SROI) is a principles-based method for measuring extra-financial value (i.e., environmental and social value not currently reflected in conventional financial accounts) relative to resources invested.
  • 4. Social Return on Investment (SROI) Key Facts: • Rs. 1 invested in high- quality residential care for children generates a social return of between Rs. 4 to Rs. 6. • Rs. 1 invested in alternative, non-prison based sentencing for women offenders generates a social return of Rs. 14.
  • 5. What is Social Return on Investment (SROI)? SROI is a framework for measuring and accounting for this much broader concept of value; it seeks to reduce inequality and environmental degradation and improve wellbeing by incorporating social, environmental and economic costs and benefits. SROI measures change in ways that are relevant to the people or organizations that experience or contribute to it. It tells the story of how change is being created by measuring social, environmental and economic outcomes and uses monetary values to represent them. This enables a ratio of benefits to costs to be calculated. For example, a ratio of 3:1 indicates that an investment of Rs.1 delivers Rs. 3 of social value.
  • 6. What is Social Return on Investment (SROI)? SROI is about value, rather than money. Money is simply a common unit and as such is a useful and widely accepted way of conveying value. In the same way that a business plan contains much more information than the financial projections, SROI is much more than just a number. It is a story about change, on which to base decisions, that includes case studies and qualitative, quantitative and financial information. Video: 1, 2, 3, 4,5
  • 7. What is Social Return on Investment (SROI)? An SROI analysis can take many different forms. It can encompass the social value generated by an entire organization, or focus on just one specific aspect of the organization's work. There are also a number of ways to organize the ‘doing’ of an SROI. It can be carried out largely as an in-house exercise or, alternatively, can be led by an external researcher.
  • 8. Types of SROI: There are two types of SROI: • Evaluative: which is conducted retrospectively and based on actual outcomes that have already taken place. • Forecast: which predicts how much social value will be created if the activities meet their intended outcomes. Forecast SROIs are especially useful in the planning stages of an activity. They can help show how investment can maximize impact and are also useful for identifying what should be measured once the project is up and running.
  • 9. A lack of good outcomes data is one of the main challenges when doing an SROI for the first time. To enable an evaluative SROI to be carried out, you will need data on outcomes, and a forecast SROI will provide the basis for a framework to capture outcomes. It is often preferable to start using SROI by forecasting what the social value may be, rather than evaluating what it was, as this ensures that you have the right data collection systems in place to perform a full analysis in the future.
  • 10. The Principles of SROI: SROI was developed from social accounting and cost-benefit analysis and is based on seven principles. Judgement will be required throughout an SROI analysis. The principles are: 1. Involve stakeholders. 2. Understand what changes. 3. Value the things that matter. 4. Only include what is material. 5. Do not over-claim. 6. Be transparent. 7. Verify the result.
  • 11. The Stages in SROI: Carrying out an SROI analysis involves six stages: 1 Establishing scope and identifying key stakeholders. It is important to have clear boundaries about what your SROI analysis will cover, who will be involved in the process and how. 2 Mapping outcomes. Through engaging with your stakeholders you will develop an impact map, or theory of change, which shows the relationship between inputs, outputs and outcomes. 3 Evidencing outcomes and giving them a value. This stage involves finding data to show whether outcomes have happened and then valuing them.
  • 12. The Stages in SROI: Carrying out an SROI analysis involves six stages: 4 Establishing impact. Having collected evidence on outcomes and monetized them, those aspects of change that would have happened anyway or are a result of other factors are eliminated from consideration. 5 Calculating the SROI. This stage involves adding up all the benefits, subtracting any negatives and comparing the result to the investment. This is also where the sensitivity of the results can be tested. 6 Reporting. using and embedding. Easily forgotten, this vital last step involves sharing findings with stakeholders and responding to them, embedding good outcomes processes and verification of the report.
  • 13. How SROI Can Help You & Your Company: A SROI analysis can fulfil a range of purposes. It can be used as a tool for strategic planning and improving, for communicating impact and attracting investment, or for making investment decisions. It can help guide choices that managers face when deciding where they should spend time and money. SROI can help you improve services by: • facilitating strategic discussions and helping you understand and maximize the social value an activity creates; • helping you target appropriate resources at managing unexpected outcomes, both positive and negative;
  • 14. How SROI Can Help You & Your Company: (Advantages) • demonstrating the importance of working with other organizations and people that have a contribution to make in creating change; • identifying common ground between what an organization wants to achieve and what its stakeholders want to achieve, helping to maximize social value; • creating a formal dialogue with stakeholders that enables them to hold the service to account and involves them meaningfully in service design.
  • 15. SROI can help make your organization more sustainable by: • raising your profile; • improving your case for further funding; • making your tenders more persuasive.
  • 16. SROI is less useful when: • a strategic planning process has already been undertaken and is already being implemented; • stakeholders are not interested in the results; • it is being undertaken only to prove the value of a service and there is no opportunity for changing the way things are done as a result of the analysis.
  • 17. SROI is less useful when: • a strategic planning process has already been undertaken and is already being implemented; • stakeholders are not interested in the results; • it is being undertaken only to prove the value of a service and there is no opportunity for changing the way things are done as a result of the analysis.
  • 18. Who Can Use SROI? Types of organization: SROI has been used by a range of organizations across the third, public and private sectors, including those that are small, large, new and established. Third sector organizations (Voluntary Organizations) and private businesses… Third sector organizations and private businesses that create social value can use SROI as a management tool to improve performance, inform expenditure and highlight added value. These may be start-up organizations developing business plans or established organizations. It can be used for analyzing the value arising from trading activities whether the organization is selling to the general public, to the public sector or to other businesses.
  • 19. Who Can Use SROI? Commissioners and funders Bodies that commission social value or invest in the creation of social value can use SROI initially as a way to help them decide where to invest, and later to assess performance and measure progress over time. Both social investors and public service commissioners are in the business of securing social value that is delivered by third parties. The mechanisms by which that value is secured may differ but, by measuring that value, better decisions can be made.