The document discusses 21 social media updates and advancements that could inspire social media strategies in 2013. Some key updates include Facebook allowing global brand pages to reach international audiences, new targeting options on Facebook, LinkedIn, and Twitter ads, and changes to platforms like Google+, Foursquare, and Instagram. The document encourages marketers to integrate these new features into their 2013 strategies to better engage audiences.
Wildfire - Optimizing Social Engagement Across the EnterpriseIsrael Degasperi
Social networks like Facebook and Twitter create powerful opportunities for brands
to engage with consumers. But to harness the full value, you need a robust platform
that lets you create, manage, and optimize your social media presence.
Facebook and Beyond - Lessons for Brand Engagement with Social CustomersLithium
Based on a 2011 social customer survey of our clients, Lithium presents the current state of customer communities and the social web, explores life beyond Likes and Tweets, and reveals what’s next for social CRM and social strategies in 2011. Dive into what brands expect from their investments in social networking sites, how and when they integrate community with social media, how they measure success, and what they hope for from social media in the future. Learn how brands are using both customer communities and their Facebook presence together to build trust, peer-to-peer engagement, pre- and post-sales support, to drive awareness, and to disseminate marketing messages.
Reporte de Tendencias en las Redes Sociales, uso que le estan dando las empresas a las redes sociales, justificación de los profesionales del marketing para usar las redes sociales dentro de sus estrategias de comunicación.
What really drives engagement?
Most brands treat social media like traditional marketing. With crowdsourcing and co-creation, you can make your brand stay top of mind with fans.
Is your brand social?
Learn why some brands get it and have vocal, passionate fans who stay engaged, share content, and tell their friends.
Is your marketing user-centered?
Like user-centered design, this paper will show you how putting customers at the center of your marketing changes everything.
Wildfire - Optimizing Social Engagement Across the EnterpriseIsrael Degasperi
Social networks like Facebook and Twitter create powerful opportunities for brands
to engage with consumers. But to harness the full value, you need a robust platform
that lets you create, manage, and optimize your social media presence.
Facebook and Beyond - Lessons for Brand Engagement with Social CustomersLithium
Based on a 2011 social customer survey of our clients, Lithium presents the current state of customer communities and the social web, explores life beyond Likes and Tweets, and reveals what’s next for social CRM and social strategies in 2011. Dive into what brands expect from their investments in social networking sites, how and when they integrate community with social media, how they measure success, and what they hope for from social media in the future. Learn how brands are using both customer communities and their Facebook presence together to build trust, peer-to-peer engagement, pre- and post-sales support, to drive awareness, and to disseminate marketing messages.
Reporte de Tendencias en las Redes Sociales, uso que le estan dando las empresas a las redes sociales, justificación de los profesionales del marketing para usar las redes sociales dentro de sus estrategias de comunicación.
What really drives engagement?
Most brands treat social media like traditional marketing. With crowdsourcing and co-creation, you can make your brand stay top of mind with fans.
Is your brand social?
Learn why some brands get it and have vocal, passionate fans who stay engaged, share content, and tell their friends.
Is your marketing user-centered?
Like user-centered design, this paper will show you how putting customers at the center of your marketing changes everything.
An article I co-authored focusing on the value of real communications and conversations -- no matter which social platform or site emerges, companies must be honest and smart in how they communicate.
Five Tools to Know About When Developing Software for Social NetworksAltoros
Community-driven blogs and social network activities are spreading like wild fire. To remain competitive, both industry leaders and smaller companies are forced to promote within social networks. This white paper will review 5 useful tools and 5 popular social media marketing campaigns.
With Paid/Earned/Owned Media converging like never before, there is an unprecedented opportunity to amplify Earned Media (a.k.a. your most TRUSTED content assets) using Paid Promotion strategies.
Mike O'Neil's famous profile Guide. Like this? Get the book at http://www.RockTheWordBook.com - 172 pages on Nothing but LinkedIn Profiles wrapped in the lore of Rock & Roll!
An article I co-authored focusing on the value of real communications and conversations -- no matter which social platform or site emerges, companies must be honest and smart in how they communicate.
Five Tools to Know About When Developing Software for Social NetworksAltoros
Community-driven blogs and social network activities are spreading like wild fire. To remain competitive, both industry leaders and smaller companies are forced to promote within social networks. This white paper will review 5 useful tools and 5 popular social media marketing campaigns.
With Paid/Earned/Owned Media converging like never before, there is an unprecedented opportunity to amplify Earned Media (a.k.a. your most TRUSTED content assets) using Paid Promotion strategies.
Mike O'Neil's famous profile Guide. Like this? Get the book at http://www.RockTheWordBook.com - 172 pages on Nothing but LinkedIn Profiles wrapped in the lore of Rock & Roll!
This report will dive into how you can increase both traffic and leads by improving a variety of different marketing assets---think web pages, blogging, landing pages, Twitter & more.
Unpredictable algorithm shifts. Falling reach and lower engagement rates. Growing consumer mistrust from fake news and data breaches.
Despite woes like these, people still use social media platforms – and marketers are still drawn to their relationship-building powers. In fact, in 2019 research from Content Marketing Institute and MarketingProfs, 61% of B2B marketers and 69% of B2C marketers say they’ve increased their use of social media for content marketing compared with one year ago.
However, navigating the social media landscape is like entering a dark forest without a map. If you aren’t familiar with the terrain and don’t have a solid plan, you can’t expect to reach your destination, let alone make it out of the woods unscathed.
This guide is full of tools that will help you find the best path to success, from planning your social media explorations, to growing legions of brand fans, to engaging them in meaningful ways.
We’ll cover the top content marketing opportunities in the social sphere, including:
- Landmark locations like Facebook, Twitter, and LinkedIn
- Video viewing-centric channels like YouTube and Twitch
- Streaming media sites like Snapchat Stories and Instagram Stories
- Emerging social platforms like Vero True Social and WeGather Online
Facebook Strategy Shift to Reach & FrequencyTom Edwards
Facebook recently instituted some major changes to their platform that greatly affect marketers. To help you navigate this shift, I have created a white paper that will help substantially.
The overarching point you need to understand is that organic Facebook reach is being reduced dramatically and it will cost you to reach your own audience. Facebook is now less about brand-published content being the sole driver of engagement. You must pay to amplify your content and you must create multiple variations of your content based on targeting different segments of your audience.
Measuring Social Media for Brand AwarenessHootsuite
HootSuite and Nichole Kelly present the latest White Paper in our series on measuring social media for ROI.
This one is titled Measuring Social Media for Brand Awareness.
This is a brief strategic overview of the presentation Love Scott & Associates is giving at the lunch & learn hosted by The Grater Des Moines CVB 2/25/10. Some discussion points at the end of the presentation are derived from a survey sent out to attendees prior to the event.
Rewriting the Rules of Global Social MediaAttention
Last week, Facebook announced the rollout of Global Pages, allowing brands to
seamlessly establish one, centralized global identity. Fresh off of their 1 billion user
milestone, Global Pages confirms that Facebook is investing in the brand and consumer
experience by allowing brands to create one overarching global community for fans and
brands alike
Companies, by contrast, have lagged behind their customers, but they are learning that embracing this platform is not optional. Whether you are a global
FMCG, an automobile manufacturer, financial services company or a B2B technology leader, no one can afford to hesitate. At the same time, tactical,
unconnected experiments will not vault the brand forward. Integrating social media into the marketing and communications functions implies a deep
transformation not just of marketing but customer service, product development, and even the way the enterprise benchmarks success.
1. 21 SOCIAL MEDIA UPDATES & ADVANCEMENTS TO INSPIRE YOUR 2013 STRATEGY 1
w 21 SOCIAL MEDIA
UPDATES &
ADvancements
TO INSPIRE YOUR 2013 strategy
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HubSpot’s All-in-One
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21 SOCIAL MEDIA UPDATES &
ADVANCEMENTS TO INSPIRE
YOUR 2013 STRATEGY
By Rachel Sprung
Rachel Sprung is the Brand & Buzz Coordinator in the
Marketing department at HubSpot. Her responsibilities
include managing marketing events including HubSpot’s
annual conference INBOUND, formerly known as the
HubSpot User Group Summit (HUGS). As part of the Brand
& Buzz team, she also works on creating a distinct brand for
HubSpot and writing for the inbound marketing blog. In the
past, Rachel has worked on the HubSpot speaker program
and media relations.
FOLLOW ME ON TWITTER
@RSPRUNG
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INTRODUCTION
2012 has been a year of change in social media. From Facebook buying Instagram to the Twitter and LinkedIn
break-up, we have seen many updates and changes to the social media world that we never saw coming.
The most important part of learning about these changes is making sure that they are weaved into your
social media strategy. Twitter and LinkedIn have both made segmentation easier. Facebook has made global
marketing easier. The task at hand now is integrating these updates swiftly into your marketing strategy.
With 2013 only days away, take this time to learn about them and start the year off fresh. We have 21
advancements that will make the difference you have been waiting for in your social media strategy. Just
think, your top source of leads could soon be social media.
Interested? Keep reading...
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5. 21 SOCIAL MEDIA UPDATES & ADVANCEMENTS TO INSPIRE YOUR 2013 STRATEGY 5
G
#1 GLOBAL BRAND PAGES
Facebook page managers of global companies were always confronted
with a dilemma: They had to maintain Facebook pages for people who
speak different languages. Managers had to make a decision to either keep
up multiple brand pages or maintain one brand page with really general
content. Both solutions were not ideal and did not satisfy the large, global
audience. However, the updated global brand pages released in October
fixes this! With Global Pages, marketers can maintain just one Facebook
page URL that will route fans to different versions of the page based on
their location.
This update makes the job of a social media marketer much more efficient
and effective. You get the best of both worlds -- one page to manage
personalized content, and one centralized dashboard to measure it all.
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#2 MOBILE ONLY FACEBOOK ADS
In the last few years, mobile has become more and more important to
marketers. Customers aren’t always (or even usually) on their desktop
browsers when looking at companies, products or services. Initially,
Facebook was only allowing marketers to have a package deal and pay
for ads on a desktop as well as mobile. In June, Facebook satisfied
many marketers by announcing an option to pay for ads only in the
Facebook mobile app.
Many companies have done tests to see if their audience is
predominantly using mobile or not. Other companies wanted to test
which platform was better for them. Facebook now makes it easy for
marketers who want to run mobile ad tests. And advertising dollars are
now better spent with this update.
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#3 FACEBOOK TARGETING OPTIONS
The more specific a marketer can get in segmentation, the more
responsive the audience will be. Facebook continues to update
their targeting options and now includes age, gender, gender the
user is interested in, relationship status, education, college grad
(college name, major), in college (college name, major, years),
in high school, and workplace in addition to the options already
available including language and location.
Before this update, everything that a Facebook page updated
would appear in a user’s newsfeed just because of their language
and location, even if it didn’t really relate to them. With more
nitty-gritty targeting options, social media marketers can target
parts of their audiences with more personalized content.
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#4 OPEN GRAPH APPLICATIONS
Facebook now allows Open Graph applications, which allow third-party
Y
developers to automatically share user engagement after someone
gives them permission once. For example, if you read an article on
the New York Times and have given the Open Graph application
permission, it will automatically post your engagement with that app
-- namely, what you were reading -- on your Timeline.
As a result, marketers are able to reach a user’s following, and
automatically enlarging their reach. If you are playing a particular
game on Facebook, it will post to your Timeline allowing your, say,
2,000 friends hear about the game.
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$
# 5 FACEBOOK BUYS INSTAGRAM
One of the biggest news stories of the year was Facebook’s purchase of
Instagram for one billion buckaroos. Even though Facebook is now the
owner, the two products still function separately. However, both products
takes cues from one another to function even better. Facebook pictures,
for example, now have an aspect ratio more similar to that of Instagram.
Sharing to Facebook from Instagram is also easier, and the way those
photos appear on a user’s Timeline is now more prominently featured than
it was before.
In 2013, marketers should take a look at Instagram and consider integrating
it into their marketing campaigns. With a user base of over 50 million, it
provides the perfect opportunity to market to a large audience.
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#6 TAILORED TRENDS
Twitter trends have become more and
more popular as Twitter’s popularity has
grown. Everyone wants their hashtag to be
“trending on Twitter.” But now trends will
be even more targeted to users who see
them. Tailored trends take into account a
user’s interests, followers, and location.
This update allows Twitter to notify users
about relevant topics. When breaking
trends affecting the industry occur,
Tailored Trends is a way marketers can
immediately find out about it, and possibly
even do some newsjacking.
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#7 COVER PHOTOS
Twitter followed Facebook and announced cover photos on
a user or company’s profile page.
Marketers now have more real estate to promote their
company and give followers a better feel of what the
company is all about. Followers’ eyes will immediately go
toward the larger image that also promotes the username,
location, and bio -- which was far less visible with the old
layout.
The new look adds some flavor and visual personality to a
Twitter account.
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#8 TARGETING BY INTEREST OR USERNAME
Twitter paid advertising now allows marketers to target their audience by interest or username.
When targeting by interest, Twitter looks at who the user is talking about, following, and what keywords
he or she is using. When targeting by username, Twitter looks at other people who are similar to another
username (and not just following them). This update allows marketers to segment during their paid
advertising more effectively to reach a greater number of people with interests that are more aligned.
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#9 LINKEDIN & TWITTER BREAK UP
As you enter 2013, remember one of the biggest changes
marketers saw to LinkedIn & Twitter: the end of their partnership.
Previously, users could post updates to LinkedIn through their
Twitter accounts. The end of their partnership marks the end
of users having the ability to do this. Users can still post to
Twitter from LinkedIn, but they cannot post to LinkedIn from
Twitter, affecting many marketers who had synced up the two
for a more streamlined social media management experience.
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#10 TARGETED LINKEDIN UPDATES
Following suit from some of the other social networks, marketers can now segment updates based on
company size, industry, job function, seniority, geography, and include/exclude company employees. Using
this criteria, advertisers can publish
updates right to a user’s homepage.
Your company’s LinkedIn admins will
also be given metrics for number
of followers targeted, impressions,
clicks, shares, and engagement after
24 hours.
As a result of targeted ads, LinkedIn
has seen a 66% increase in
engagement!
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#11 COMPANY PAGES MAKEOVER
LinkedIn company pages used to all look the same with the exception of the company’s logo and information.
However, the new design for LinkedIn company pages displays company updates and products & services
more prominently. The new look also
includes a cover photo, a different layout
for jobs, and, as mentioned, the option to
target your company updates to different
segments of your audience.
One of the best parts of this new layout
is how much more visible your products
and services are to page visitors, and
even includes recommendations in the
sidebar -- an important part of marketing
for any company.
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ADD TO YOUR 2013 READING LIST
On September 6th, 2012, LinkedIn announced huge changes
to Company Page design and user experience, which complete-
ly changed the way we view the platform as a marketing tool.
“For companies, this means a more powerful way to build re-
lationships with your target audience on LinkedIn,” said Mike
Grishaver from LinkedIn’s Product Management team.
This all sounds great, doesn’t it? The question is: are you pre-
pared to optimize your own Company Page once these chang-
es roll out to you?
Download our Step-by-Step Guide to LinkedIn’s New Company
Pages to learn what’s changed and how you can leverage
these updates to drive traffic and leads, grow reach, increase
product awareness, and optimize for search.
DOWNLOAD NOW
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#12 PROMOTED UPDATES
Foursquare is often a forgotten tool when marketing, but they have
launched more and more updates to allow marketers to target their
audiences. Promoted Updates give companies the ability to appear
in people’s “Explore” tab even if they had not been to the restaurant
before. They could promote a special, share photos, or share another
message encouraging users to come to their establishment.
This new feature has helped marketers extend their reach and appear
in anyone’s feed, even if they have never been in contact with the
business before.
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#13 RATINGS SYSTEM
Foursquare recently announced a ratings system to recommend
new places. It’s different than other ratings systems where they
don’t just ask people whether or not they like a location, but they
use a combination of factors including tips, likes, dislikes, popularity,
loyalty, local expertise, and check-ins from all over the world. When
you go to the ‘Explore’ tab, you’re able to see what the popular places
nearby are based on these rankings.
Marketers have a unique challenge with this update -- unlike your
typical ratings where people say how much they like or dislike a place,
this ranking also takes into account other factors including check-ins,
tips, and loyalty. It is the marketer’s job to encourage people to come
to their restaurant or location to leave tips and provide specials that
will lead to customer loyalty.
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T
#14 HANGOUTS ON AIR
Google finally gave marketers what they asked for with
Hangouts. Specifically, Hangouts on Air. The Hangouts
feature allows marketers to have hangouts with nine
other people while broadcasting to a larger audience.
The Google is automatically recorded and uploaded to
your YouTube account -- although you can turn off that
option.
Hangouts now have a larger business purpose and can be
used for press conferences, company announcements,
webinars, events, conferences, and even interviews.
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#15 SEARCH ENGINE UPDATES
s
Google is now integrated into your Google+ search results so
whenever you search for something on Google, it uses information
from Google+ accounts in your results. This includes photos
and updates that you or others in your network have shared.
Marketers, remember that if you are looking to improve your SEO,
you need to use Google+ as part of your marketing strategy. The
line between social media and SEO is getting thinner and thinner,
be sure you’re connecting the dots.
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#16 GOOGLE PLACES BECOMES GOOGLE+ LOCAL
Google+ Local is the newest edition of Google Places but integrates the contact information, reviews, and
photos of places you search for on Google or Google Maps.
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#17 GOOGLE AUTHORSHIP
Many marketers write for their company blog, but they do not have Google Authorship, an important
component to promoting your posts. When you have a profile on Google+, you can set up Google Authorship.
This means that when someone searches for your post, your headshot appears alongside the blog post you
authored. Research has shown that about 1/3 of people click on images first in search results. Not only are
you promoting your hard work, but you are increasing clicks to your site!
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#18 GOOGLE+ COMMUNITIES
Google+ Communities are places for people to gather around a specific subject matter. Communities are little
gg
online publics on Google+ ... pretty much what the name implies. Think of it like your LinkedIn or Facebook
Groups! But, you know, on Google+. These communities can be used just as LinkedIn or Facebook Groups
would be used -- to rally together people of certain interests and inspire targeted conversations and targeted
marketing communications.
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#19 BUSINESS ACCOUNTS
Earlier this year, marketers could not use Pinterest for promotional reasons. But then Pinterest Business
Accounts launched, allowing marketers to promote their companies in one of the most highly trafficked social
networks.
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ADD TO YOUR 2013 READING LIST
47% of U.S. online consumers have made a purchase based
on recommendations from Pinterest. Now imagine what
happens to that percentage when companies take advantage
of actual business accounts!
As we’ve learned, Pinterest rolled out business accounts ear-
lier this year to help brands provide greater content and gener-
ate visual marketing success.
Be sure you’re optimizing your new Pinterest business account
with step-by-step instructions in this quick guide.
DOWNLOAD NOW
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#20 IN-VIDEO PROGRAMMING
YouTube had an annotations feature to add, well, annotations, to certain parts of videos so that messages or
calls-to-actions would pop up during the video. They have now launched In-Video Programming which allows
your video, YouTube now allows you to add a visual which is
more appealing to most viewers, especially on this channel.
Additionally, you can now add an element of branding to
all your videos through an icon. You can upload a custom
image or use your logo. You can additionally choose which
corner it will appear in and how long the image will stay
there. If your video is being shown on another website,
V
you to promote other videos during the video you are watching. Instead of relying on a text link to promote
it can be helpful to maintain branding and help people
remember your company.
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#21 INTERACTIVE TRANSCRIPT
When watching a video on YouTube, how often do you make it to the end of the video? Most viewers stop part
way through and possibly miss a call-to-action left for them at the end. Interactive transcript changes this for
marketers. Below the video, there is now an area where YouTube transcribes the entire video, allowing users
to skim through the transcript and see what they are missing even if they do not want to watch the whole
video. It also puts in time stamps so viewers can skip ahead to the parts of the video they really want to watch.
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CONCLUSION
Have you made your New Years Resolution yet? Why not adopt a new social media strategy? All of these
updates should tell you one thing: There will be even more innovations and advancements in 2013. But before
that happens, take advantage of all of the tools you have now. You can change the design of many of your
company social media profiles. You can target and segment your followers and fans much more accurately.
You can invite others to live podcasts and then upload them to YouTube. Your opportunities are endless, but
it is up to you to use them.
So in honor of the holidays and the new year, get
started and watch the leads pour in in 2013.
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