This document provides information about the TSIA Interact virtual conference taking place from May 4-6, 2021. It discusses the different participant levels including executives, VPs, directors, and their teams from strategy, operations, product development, sales, and service delivery functions. The conference includes a resource library for on-demand access to videos and materials, as well as live interactive sessions with polling, Q&A, and networking. Sessions will be organized around key research practices like customer success, professional services, product management, and sales optimization. The document provides details on registration pricing, networking events, and how to plan your experience on the virtual platform.

1. TSIA
INTERACT
ATTENDEE GUIDE
May 4-6, 2021 | Immersive Virtual Learning Experience

2. www.tsia.com
TSIA Interact: The Haves and the Have Nots
TSIA Conference
participants in 2020
Executive Conferences
held since 2009
About TSIA Conferences
15k+ 30
RESOURCE LIBRARY
Access to pre-recorded
videos before the event.
ON-DEMAND
Access to all videos,
resources, and
presentations.
Critical business capabilities you need for success in XaaS.
LIVE EVENT
May 4-6, 2021 – interactive
discussions including polling,
Q&A, small team working
sessions, and networking.

3. www.tsia.com
SERVICE TEAMS
of all kinds including customer success,
education services, field services,
professional services, managed services,
and support services are unlocking new
opportunities to retain and grow customers.
SALES AND CHANNEL
OPTIMIZATION TEAMS
that want to increase revenue through
subscription-based (XaaS) business
models and cost-effectively win new
customers with sales and channel partners.
PRODUCT TEAMS
interested in accelerating “as-a-service”
technology business with integrated
offer design, designing for adoption,
monetization strategies, and essential
cross-organizational handshakes.
WHO BENEFITS FROM ATTENDING TSIA INTERACT
Job levels of attendees include CXOs, VPs, Directors and their teams representing strategy,
operations, product development, sales, and service delivery.

4. www.tsia.com
Support
Services
Customer
Success
Professional
Services
Managed
Services
Service
Revenue
Generation
Expand
Selling
Field
Services
Education
Services
XaaS
Channel
Optimization
XaaS
Product
Management
Subscription
Sales
TSIA Interact Tracks by Research Practice

5. www.tsia.com
NETWORKING EVENTS
COFFEE &
HAPPY HOURS
Perk up and get ready
for the day’s sessions at
a coffee brainstorm or
relax after a day of
learning for a celebratory
happy hour.
WOMEN IN
TECHNOLOGY
FUNDRAISER
Join top industry
leaders for a unique and
informative networking
fundraiser! Individual
tickets are $50 and
100% of the ticket
proceeds will go to
Girls Inc.
JOIN ON
SOCIAL MEDIA
Want to stay updated on
the TSIA Interact virtual
conference and the
TSIA Community? Join
us on LinkedIn and
Twitter!
ENGAGE ON
TSIA EXCHANGE
Join the TSIA Exchange
forum where you can
share lessons learned
from TSIA Interact and
continue to network with
the TSIA Community.

6. www.tsia.com
Register on
www.tsia.com/conference
Build your own custom agenda
and sign up for networking
events. Instructions will be
emailed to registrants.
Before TSIA Interact, login to the virtual platform to
start engaging with the content so you are ready to
participate in the live event. More information will
be shared with registrants prior to the event.
Follow us on social and share your TSIA Interact
experience #TSIAINTERACT
@TSIACommunity
linkedin.com/company/technology-
services-industry-association-tsia
HOW TO PLAN YOUR TSIA INTERACT EXPERIENCE
STEP
STEP
2
1
STEP
STEP
4
3

7. www.tsia.com
Register
Now!
www.tsia.com/conference
CONFERENCE
PASS
$200 OFF
(until Feb. 28)
$100 OFF
(until March 31)
Full Price
(Apr 1-May 6)
Member $795 $895 $995
Non-Member $895 $995 $1095
For additional questions about registration, contact Lili Davila via email at events@tsia.com.
TSIA Membership Conference Vouchers
In order to get access to all presentations, videos, and resources from TSIA
Interact, members must either redeem vouchers or purchase a registration pass.
Contact your Member Success Manager at info@tsia.com for assistance with the voucher
codes for TSIA Interact.
Registration Pricing for TSIA Interact

8. www.tsia.com/conference
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