The document summarizes the activities and achievements of the NCT charity in 2009-2010. It discusses that the NCT supported over 100,000 parents through 317 branches and over 1,000 practitioners. It also details increases in volunteers, website visits, training programs for health professionals, and distributions of informational materials. The document concludes by envisioning the NCT's 2020 strategy to support 20 million parents by focusing on confident parents, supportive services, positive perceptions of parenting, high-quality information, and organizational efficiency.