Jessica Radcliff is a certified pharmacy technician with over 4 years of experience working in fast-paced retail pharmacy settings such as Walmart and Walgreens in San Antonio, Texas. She maintains high standards of quality assurance when filling prescriptions and managing drug inventories. Her skills include pharmacy records management, insurance billing expertise, medication dispensing, and inventory management. She is licensed by the Texas State Board of Pharmacy and certified by the Pharmacy Technician Certification Board.

1. Jessica Radcliff
33 Lynn Batts Lane Apt 4110, San Antonio, TX 78218
(210) 606-0102 jessicasatx@aol.com
PROFESSIONAL SUMMARY
Driven Pharmacy Technician with proven track record and success in building strong
relationships with patients and clients. Detail-oriented with a commitment to maintaining
high-quality assurance and control standards when filling prescriptions. Four and a half years
of experience and success in working within fast-paced retail pharmacy settings. Highly
proficient in accurately filling and labeling prescriptions, maintaining drug inventories and
updating pharmacy records.
SKILLS
• Pharmacy and customer records • Insurance billing expert
management • Conflict resolution ability
• Manual and automated medication • People-oriented
dispensing • Active communication skills
• Committed to quality assurance • In good standing with the Texas State Board
• Strong work ethic of Pharmacy
• Medication Inventory Management
WORK HISTORY
CERTIFIED PHARMACY TECHNICIAN | 09/2016 to 4/2019
Walmart - Schertz, TX
• Managed complex transactional and emotional customer situations promptly and
professionally while providing first rate customer service to maximize satisfaction and
business success.
• Maintained drug inventory levels by ordering necessary medications and supplies.
Regularly stocked shelves, rotated stock and checked for expired medications.
• Counted, measured, and compounded medications following standard procedures.
• Reviewed and verified customer information and insurance provider information.
• Completed paperwork, entering prescription and insurance or billing information into
patient profiles.
• Communicated with prescribers to verify medication dosages, refill authorizations and
patient information.
• Answered incoming phone calls and addressed questions from customers and healthcare
providers.
• Effectively resolved insurance rejections and other billing issues.
• Completed new and updated patient profiles, including lists of patient medications.
• Effectively prioritized tasks and organized workflow to increase efficiency.
• Assisted other pharmacy staff with drug inventory, purchasing, and receiving.

2. CERTIFIED PHARMACY TECHNICIAN | 01/2014 to 08/2016
Walgreens - San Antonio, TX
• Managed complex transactional and emotional customer situations promptly and
professionally while providing first rate customer service to maximize satisfaction and
business success.
• Maintained drug inventory levels by ordering necessary medications and supplies.
Regularly stocked shelves, rotated stock and checked for expired medications.
• Counted, measured, and compounded medications following standard procedures.
• Reviewed and verified customer information and insurance provider information.
• Completed paperwork, entering prescription and insurance or billing information into
patient profiles.
• Communicated with prescribers to verify medication dosages, refill authorizations and
patient information.
• Answered incoming phone calls and addressed questions from customers and healthcare
providers.
• Effectively resolved insurance rejections and other billing issues.
• Completed new and updated patient profiles, including lists of patient medications.
• Effectively prioritized tasks and organized workflow to increase efficiency.
• Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
• Restocked and maintained automated medication dispensing equipment
EDUCATION
Northwest Vista College - San Antonio, TX | ASHA Pharmacy Technology Certification
Pharmacy Technology, 2013
• 180 hours of externship completed at Wilford Hall Pharmacy on Lackland Airforce Base
CERTIFICATIONS AND LICENSES
Texas State Board of Pharmacy – Technician License
• Current License Expires February 2020
Pharmacy Technician Certification Board – Technician License
• Current License Expires March 2020
National Pharmacy Technician Association – Sterile Products (IV) Certification
• Certification does not expire, no real-life experience
National Pharmacy Technician Association – Chemotherapy Certification
• Certification does not expire, no real-life experience
National Pharmacy Technician Association – Compounding Certification
• Certification does not expire, no real-life experience