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My agile journey
Floris Quant
Outline
Introduction – Current business challenge
My journey to agility – Unleash the energy
An agile mindset – What is important in agile?
Agile / scrum in real live – 3 cases
Wrapup
“We Are Not Living in
an Era of Change, but
in a Change of Era”
Jan Rotmans
Business challenges
Complexity of the world
increases rapidly
Meet ever increasing
customer expectations
Change your product mix
rapidly to meet demand
How to survive in the digital era
Leverage all available
human (positive) Energy
Get Commitment
Empower people
People make
the
difference!
My agile journey
1
Who am I?
Floris Quant
42, married, living just below Amsterdam
Two sons, 2 and 6
My life part 1, childhood
My life part 2, student
…12 years…?!?
Career as we know it…
Career as we know it…
Career as we know it…
Career, the alternative…
Career, the alternative…
So, how to get
more balance in
your professional
life?
The basis for more balance in life
• Emphasis on basic human
needs (maintaining relationships,
health, …)
• Be yourself, not only your
professional self
• Do work that gives you
purpose
So Floris, you
became a Zen
master?
My life, part 3, grown up
My life, part 3, grown up
• Studied econometrics
• Worked in ICT since then
• Maintenance
• Consultancy
• Project management
• Information management
My life, part 3, grown up
• Studied econometrics
• Worked in ICT since then
• Maintenance
• Consultancy
…. But then I read about Agile / Scrum, My Spark!
Agile mindset
2
But first…
Orange… vs. Teal organisation
• Hierarchy (overhead)
• Be the pro-active
teamplayer (act)
• Personal objectives /
KPI’s / Profit (execute
strategy of others)
• Self steering teams (no
overhead, emphasize on what is
important for the customer)
• Be yourself
• Evolutionary purpose
(determine the strategy together)
Orange… vs. Teal organisation
• Hierarchy (overhead)
• Be the pro-active
teamplayer (act)
• Personal objectives /
KPI’s / Profit (execute
strategy of others)
• Self steering teams (no
overhead, emphasize on what is
important for the customer)
• Be yourself
• Evolutionary purpose
(determine the strategy together)
…You were going to talk about agile, scrum and DevOps, right Floris?
Agile mindset
2
Agile manifesto
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
product
Must have for agile: human in the center!
Create a safe environment
Emphasis on what we humans are
good at
Focus on the customer
Must have for agile: human in the center!
Communicatio
n & feedback
Short plan
horizon
Working
physically
together
Trust &
Transparancy
Experiment,
learn from
mistakes
Customer
Value
Relative
sizing
Create a safe
environment where
you can be yourself,
and do what you are
good at
My take on agile: human in the center!
My take on agile: human in the center!
Play together
Share together
Learn by doing..
Learn from
mistakes!
Work physically together
Experiment, pilot, start
building asap
Focus on learning
Make mistakes!
Equality
child
Agile / scrum in real life
My experience with scrum
3
3 cases with learnings
Case 1 – iterative approach
Case 2 – Scrum without agile
Case 3 – Almost scrum
Icons to highlight improvement points
Communicatio
n & feedback
Short plan
horizon
Working
physically
together
Trust &
Transparancy
Experiment,
learn from
mistakes
Customer
Value
Relative
sizing
Case 1
iterative approach
Facts
Traditional project approach / waterfall, with iterative
approach
Most skilled key users / champions part of the project, but
they did not represent the average users
Change management process not in place
Results & learnings
After x years and millions spend,
software is discontinued
Too little involvement of rest of the
company
Created solution did the job.. well..
..but was not understood and accepted
by normal users
Next steps
Discontinue solution at all
Rollback to previous chosen solution
Keep what is familiar…
Case 2
scrum without agility
Facts
One team, 2 teams, 5 teams, 3 teams, …
Hierarchy within scrum organisation (chief PO, ‘IT lead’)
Many offsite externals, different cultures
Strict deadlines & scope
Little involvement from business stakeholders in scrum approach
Many disturbances in sprint
Bugs… Eeehhh who likes to work on those…?!?!?!?
Results & learnings
Hard to meet deadlines
No commitment on target
No scalable architecture (too many workarounds)
Atmosphere in teams not optimal
Bugs… Well… are bugs….
External coaching needed
Current situation & next steps
Steady teams with a clear vision & mission
Product Owner owner of product backlog (value &
priority)
User Stories clear (Ready), estimates ok, burn down
chart used
Stakeholders really involved in scrum approach
Current situation & next steps
Steady teams with a clear vision & mission
Product Owner owner of product backlog (value &
priority)
User Stories clear (Ready), estimates ok, burn down
chart used
Stakeholders really involved in scrum approach
Case 3
almost scrum
Facts
Scrum organisation..
Low hierarchy…
Clear vision…
Check!
Check!
Check!
Results & learnings
Scrum works!
Clearly defined sprints but… A release only every 8 weeks
No agreement with stakeholders on who is responsbible
for what
Not always clear actions & follow up on retrospective
Next steps
Continuous integration
Automated testing
More integration between Devs and
Ops
Even more PO – stakeholder alignment
DevOps
My learnings about pre DevOps…
A separate bug fixing team does not work
Low commitment, little alignment
The less you release, the bigger the headaches
Testing is always a bottleneck
 Or done too little, or it takes too much time
How to implement DevOps
Step 1, implement an Agile mindset
Step 2, implement a method like scrum and get it tweaked
for your organisation
Step 3, implement DevOps
Wrapup
Business challenges
Complexity of the world
increases rapidly
Meet ever increasing
customer expectations
Change your product mix
rapidly to meet demand
How to survive in the digital era
Leverage all available
human (positive) Energy
Get Commitment
Empower people
People make
the
difference!
The ‘good’ life
• Emphasis on basic human
needs (maintaining relationships,
health, …)
• Be yourself, not only your
professional self
• Do work that gives you
purpose
Teal organisation
• Hierarchy
• Be the pro-active
teamplayer
• Personal objectives /
KPI’s / Profit
• Self steering teams
• Be yourself
• Evolutionary purpose
Must have for agile: human in the center!
Communicatio
n & feedback
Short plan
horizon
Working
physically
together
Trust &
Transparancy
Experiment,
learn from
mistakes
Customer
Value
Relative
sizing
‘It’s not about where you are,
but where you want to go.’
Max Barenbrug
thank you
floris.quant@bugaboo.com
in/florisquant
Bonus slides 
Typical alignment challenges
No power through hierarchy
Command & Control
Trust & Feedback
 Commitment!
Foresee the future – know what we really need
Flexible requirements!
Only high level scope /
goal
Plan way ahead in detail
High level planning for the
long term
Detailed planning for a
couple of weeks ahead
Operational team in the
lead / highly involved
Understanding each other
Start building asap
Release / Demo often
Keep your stakeholders
closely involved
Communication!
Feedback!

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201803 journey to agility floris quant

  • 2. Outline Introduction – Current business challenge My journey to agility – Unleash the energy An agile mindset – What is important in agile? Agile / scrum in real live – 3 cases Wrapup
  • 3. “We Are Not Living in an Era of Change, but in a Change of Era” Jan Rotmans
  • 4. Business challenges Complexity of the world increases rapidly Meet ever increasing customer expectations Change your product mix rapidly to meet demand
  • 5. How to survive in the digital era Leverage all available human (positive) Energy Get Commitment Empower people People make the difference!
  • 7. Who am I? Floris Quant 42, married, living just below Amsterdam Two sons, 2 and 6
  • 8. My life part 1, childhood
  • 9. My life part 2, student …12 years…?!?
  • 10. Career as we know it…
  • 11. Career as we know it…
  • 12. Career as we know it…
  • 15. So, how to get more balance in your professional life?
  • 16. The basis for more balance in life • Emphasis on basic human needs (maintaining relationships, health, …) • Be yourself, not only your professional self • Do work that gives you purpose
  • 17. So Floris, you became a Zen master?
  • 18. My life, part 3, grown up
  • 19. My life, part 3, grown up • Studied econometrics • Worked in ICT since then • Maintenance • Consultancy • Project management • Information management
  • 20. My life, part 3, grown up • Studied econometrics • Worked in ICT since then • Maintenance • Consultancy …. But then I read about Agile / Scrum, My Spark!
  • 23.
  • 24.
  • 25. Orange… vs. Teal organisation • Hierarchy (overhead) • Be the pro-active teamplayer (act) • Personal objectives / KPI’s / Profit (execute strategy of others) • Self steering teams (no overhead, emphasize on what is important for the customer) • Be yourself • Evolutionary purpose (determine the strategy together)
  • 26. Orange… vs. Teal organisation • Hierarchy (overhead) • Be the pro-active teamplayer (act) • Personal objectives / KPI’s / Profit (execute strategy of others) • Self steering teams (no overhead, emphasize on what is important for the customer) • Be yourself • Evolutionary purpose (determine the strategy together)
  • 27. …You were going to talk about agile, scrum and DevOps, right Floris?
  • 29. Agile manifesto Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan product
  • 30. Must have for agile: human in the center! Create a safe environment Emphasis on what we humans are good at Focus on the customer
  • 31. Must have for agile: human in the center! Communicatio n & feedback Short plan horizon Working physically together Trust & Transparancy Experiment, learn from mistakes Customer Value Relative sizing
  • 32. Create a safe environment where you can be yourself, and do what you are good at
  • 33.
  • 34. My take on agile: human in the center!
  • 35. My take on agile: human in the center! Play together Share together Learn by doing.. Learn from mistakes! Work physically together Experiment, pilot, start building asap Focus on learning Make mistakes! Equality child
  • 36. Agile / scrum in real life My experience with scrum 3
  • 37. 3 cases with learnings Case 1 – iterative approach Case 2 – Scrum without agile Case 3 – Almost scrum
  • 38. Icons to highlight improvement points Communicatio n & feedback Short plan horizon Working physically together Trust & Transparancy Experiment, learn from mistakes Customer Value Relative sizing
  • 40. Facts Traditional project approach / waterfall, with iterative approach Most skilled key users / champions part of the project, but they did not represent the average users Change management process not in place
  • 41. Results & learnings After x years and millions spend, software is discontinued Too little involvement of rest of the company Created solution did the job.. well.. ..but was not understood and accepted by normal users
  • 42. Next steps Discontinue solution at all Rollback to previous chosen solution Keep what is familiar…
  • 44. Facts One team, 2 teams, 5 teams, 3 teams, … Hierarchy within scrum organisation (chief PO, ‘IT lead’) Many offsite externals, different cultures Strict deadlines & scope Little involvement from business stakeholders in scrum approach Many disturbances in sprint Bugs… Eeehhh who likes to work on those…?!?!?!?
  • 45. Results & learnings Hard to meet deadlines No commitment on target No scalable architecture (too many workarounds) Atmosphere in teams not optimal Bugs… Well… are bugs…. External coaching needed
  • 46. Current situation & next steps Steady teams with a clear vision & mission Product Owner owner of product backlog (value & priority) User Stories clear (Ready), estimates ok, burn down chart used Stakeholders really involved in scrum approach
  • 47. Current situation & next steps Steady teams with a clear vision & mission Product Owner owner of product backlog (value & priority) User Stories clear (Ready), estimates ok, burn down chart used Stakeholders really involved in scrum approach
  • 49. Facts Scrum organisation.. Low hierarchy… Clear vision… Check! Check! Check!
  • 50. Results & learnings Scrum works! Clearly defined sprints but… A release only every 8 weeks No agreement with stakeholders on who is responsbible for what Not always clear actions & follow up on retrospective
  • 51. Next steps Continuous integration Automated testing More integration between Devs and Ops Even more PO – stakeholder alignment
  • 53. My learnings about pre DevOps… A separate bug fixing team does not work Low commitment, little alignment The less you release, the bigger the headaches Testing is always a bottleneck  Or done too little, or it takes too much time
  • 54. How to implement DevOps Step 1, implement an Agile mindset Step 2, implement a method like scrum and get it tweaked for your organisation Step 3, implement DevOps
  • 56. Business challenges Complexity of the world increases rapidly Meet ever increasing customer expectations Change your product mix rapidly to meet demand
  • 57. How to survive in the digital era Leverage all available human (positive) Energy Get Commitment Empower people People make the difference!
  • 58. The ‘good’ life • Emphasis on basic human needs (maintaining relationships, health, …) • Be yourself, not only your professional self • Do work that gives you purpose
  • 59. Teal organisation • Hierarchy • Be the pro-active teamplayer • Personal objectives / KPI’s / Profit • Self steering teams • Be yourself • Evolutionary purpose
  • 60. Must have for agile: human in the center! Communicatio n & feedback Short plan horizon Working physically together Trust & Transparancy Experiment, learn from mistakes Customer Value Relative sizing
  • 61. ‘It’s not about where you are, but where you want to go.’ Max Barenbrug
  • 63. Bonus slides  Typical alignment challenges
  • 64. No power through hierarchy Command & Control Trust & Feedback  Commitment!
  • 65. Foresee the future – know what we really need Flexible requirements! Only high level scope / goal
  • 66. Plan way ahead in detail High level planning for the long term Detailed planning for a couple of weeks ahead Operational team in the lead / highly involved
  • 67. Understanding each other Start building asap Release / Demo often Keep your stakeholders closely involved Communication! Feedback!

Editor's Notes

  1. If fatigue, not because of previous speaker
  2. Sponze, I sucked up all information I could
  3. Why 12 years? I was somewhat reluctant to start my professional career
  4. Luckily, I got to read about an alternative
  5. Find balance in life
  6. Switched from maintenance: at parties everyone complaint about their laptop
  7. Hierarchy: top down to flat. From product centered to people centered