Smartphones can be used as room keys, location-based services can provide information to guests, and tech lounges offer stylish public WiFi areas. Hotels are also implementing automated check-in/out services accessible via mobile apps, installing communication devices that don't require internet, and ensuring sufficient bandwidth for guests' connectivity and technology-enabled meeting spaces with features like remote videoconferencing.

1. HOTEL TECHNOLOGY COMMUNICATION
TRENDS
2018
Smart Phone
as Door Key Location-Based
Services
Tech Lounges
DECT Phones
Tech-Enabled
Meeting Spaces
Social Listening Tools
Automated
Services
Mobile
Tethering
Guest
Applications
Sufficient
Internet Bandwidth
Entails near-field
communication
technology or
scanning a code
visually.
Helps in making
the turnover of
rooms faster.
Stylish semi-public Wi-Fi
areas within the vicinity.
Communication without
internet or radio-based
networks.
Rooms multimedia presentations
and videoconferences for offshore
attendees.
Helps keep
an eye on
competition.
Remotely
check in and
check out with speed
and convenience.
Smart phones to control devices
such as the television and sound
system.
Browse hotel amenities
and loyalty program and
do transactions electronically.
Meet the data needs of
the guests.
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