This document summarizes an experiment conducted by KKCheer's to develop employees' skills through online video tutorials and discussions despite difficulties meeting in person due to COVID-19. Over 1,500 employees viewed 17 tutorial videos on sales techniques and improved their productivity, with 87% applying lessons to practice. Customer value increased through better physician consultation. Following success, the program will continue with expanded partnerships across departments.
This document summarizes an experiment conducted by KKCheer's to develop employees' skills through online video tutorials and discussions despite difficulties meeting in person due to COVID-19. Over 1,500 employees viewed 17 tutorial videos on sales techniques and improved their productivity, with 87% applying lessons to practice. Customer value increased through better physician consultation. Following success, the program will continue with expanded partnerships across departments.