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ICT Strategy in
The Catalan
HealthCare and SocialCare System
ICT Services
Table of contents
TicSalut Foundation. Catalan Healthcare System
ICT Evolution
Shared Electronic Health Record. Personal Health Record
iSIS.Cat. Integration Health and Social Care
1
2
3
4
mHealth Plan Catalonia5
TicSalut: Technology, Innovation & Health
Founded in 2006, TicSalut Foundation is an agency within the
Ministry of Health that works to promote the development and
use of ICT in the health and social care domain, acts as a trends,
innovations and emerging initiatives observatory, and provides
services for the standardisation and accreditation of products.
TicSalut, a responsibility to innovate
■ Advancing Knowledge Transfer in the Region
■ Providing an Innovation Observatory in the HealthCare domain
■ Standardizing Interoperability
■ Managing the demand for Innovation across the whole HealthCare
system
■ Promoting Innovation in HealthCare
Current System
The Catalan healthcare model is a multi-
provider one integrated in a unique public
network.
It enhances the autonomous management
of each provider.
Providers are free to select their
information systems; however 85% of the
primary care centers have the same
system (eCAP)
Interoperability among systems must be
guaranteed.
Decentralized System
Catalan Healthcare System
Insurance Services
USER
CATALAN
HEALTHCARE
SERVICE
CONTRACTED
PROVIDERS
100%
DEPARTMENT OF HEALTH: Draws up Health Plan and Transfers
economic resources Plans
Governance
 The history of the Catalan healthcare
system, made it highly fragmented at a
healthcare supply level:
 Around 80% of the specialized care
and around the 20% of the primary
care is provided by suppliers not
belonging to the Department of
Health
 Inexistent common Information System
for all the healthcare suppliers due to the
healthcare system diversification
ICT’s Strategic component of the Healthcare System
20%
Supplementary
Private Insurers
CATALAN
INSTITUTE OF
HEALTH
Private Centres
20%
70%
10%
Goals and health programs
Chronic care patients orientation
Integrated care system
Quality and equitry in tertiary care
Focused in patients and families
Outcome-based commissioning
Clinical and professional knowledge management
System governance and participation
Shared information, transparency and evaluation eHealth Plan
Citizen
centered
healthcare
strategic HEALTH PLAN
eHealth Evolution in Catalonia
Primary care Hospitals Long term Mental health
EHR systems map
Territorial platforms
Shared EHR
SMR and PHR
in Catalonia
ICT Services for Integrated Care
Shared Medical Record
Primary healthcare
− Diagnosis
− Healthcare reports
− Immunizations
− Chronic patients labels
Specialized care, long-term
care center and mental
health
− Discharge report
− Emergency reports
− Specialized outpatient
clinic reports
Diagnosis procedures
− Pathology and laboratory reports
− Radiology image
− Imaging diagnosis reports
− Other diagnosis tests reports
− Interventions
Healthcare Centers Information
Health Department Information
Medical Activity DB
− Diagnosis
− Procedures
Prescribed / Dispensed drugs
− Electronic prescription
Advanced directives
− Advanced directives registry
Shared Electronic Health Record – Available information
Video HC3
Documents per year
29.270.546
More than
100millions
clinical
records
available
Clinical Risk Groups
Patient complexity profiling
- HC3 stratification with Clinical Risk Groups (CRGs)
- Publish label/mark in HC3
- Label visible on all screens
PCC: Complex Chronic Patient
“Shared Individual Treatment Plan” (PIIC)
Shared Clinical
Course Primary Care
Structured PIIC 2.0
Shared Clinical
Course Specialized
Care
Integrate Social Data
and Healt Care Data
(Pilot BCN)
Predischarge report
with alerts
i-SIS.CAT
ROADMAP 2015
Adding Value through ICT: From documents to
cooperation
 Adds “value” to
professionals
 Enables continuity of care
Sharing Documents
Images Publishing
 Professionals share
knowledge
 Serving continuity of care
Exchanging Information
ePrescripcion
 Clinical practice is connected
with ALL the agents
demanding a change in
behaviour
 Increase of quality of care
Collaborative Model
eHealth
i-SISS.Cat
Strategic plan for the implementation and
deployment of the platform for the management of
healthcare and social Processes in Catalonia
MAIN
CHALLENGES
1. GOVERNANCE
2. HOLISTIC POINT OF VIEW.
3. INTEGRATED CARE.
GOVERNMENT 360º VISION
INTEGRATED PROCESSES INTEGRAL VISION
•Creation of programs and
tracking key performance
indicators (KPIs).
•Display of results for
program and service
provider.
• Access to the broad view
of the patient and the
process
•Environments of
collaboration between
professionals.
• Shared Social and
health-related
information
•MDT platform
• Platform that will allow
us to expand the coverage
to other social benefits
and giving coverage to the
unique social and health
record.
CHALLENGES
The i-SISS.Cat solution challenges:
Actions:
•Technical development to
facilitate data flow and
exchange from different
providers
•Configuration of roles for
users
Actions:
•Priorisation of chronic conditions
groups
•KPIs definition at high level
•360º vision design per program
•Interoperability standards
Actions:
•Pathway definition and
KPIs
•Definition of
recommendations
Program
creation
and KPIs
Actions:
•Information exchange
•360º vision
•Alerts definition
•Creation of a collaborative
environment
•Patient monitorization
Integrated
Pathways
definition
Pathways
integration
Patients
enrollment
Actions:
•Predictive
modeling
•Query utilities to
select patients at
risk
•Support decision
tool
The i-SISS.Cat solution integrated care:
23
i-SISS.Cat
Healthcare providers
Monitors
Monitor Funcional Monitor Operatiu
IntegrationBus(Broker)
Rules
Motor de Regles Simulador Regles
Editor de Regles Dominis Sincron.
Catalog tool/
Terminological server
Catàlegs Corp.
Catàlegs de Proveïdors
Dominis Sincronit.
Analytics
Analítica de
Derivacions i PCI
Primary Care
systems
Nus Sanitari
Què podem fer?
Mapa de sistemes
GSA
ABD
GSA
CatSalut
Form. Dinàmics
Processes
Definició Program. Visio 360
Conjunt Mínim de Dades de Procés
Models Predictius Batch
Webservice
SOA
Social Providers
24
The i-SISS.Cat solution roadmap:
2016
2014
Kick Off
Interoperability platform
First process definition
(PCC)
Measure KPIs
2017-2018
2015
Deployment of services for
the citizen
Models advanced analysis,
prediction and knowledge
management
Third wave of process
definition
Measure KPIs
Continuous improvement
and calibration
New processes within the
model
System deployed to all the
country
Measure KPIs
Goal to achieve: a modular solution, that allows
to implement the strategic objectives defined in
the Health Plan 2011 - 2015
Go Live of integrated
process solution
Opening the door to the
citizen
Integration of health and
social process
Second wave of process
definition
Measure KPIs
Personal Health Record
Cat@Salut “La Meva Salut”
Definition
The “Personal Health Folther” is a safe
digital online space, personal and no
transferable, where every citizen of
Catalonia, over 18, can check their health
information and other services of the
Health Department .
It offers information published by centres,
but It isn’t a simple repository. It is an
independent module of HC3 with specific
functions exclusively for citizens
Not customizable
elements by
citizen.
HC3
Information from the
HC3 citizen
CAP
Information of the
citizen from the
health centre.
O
INFORMATION
Project development
PROCEDURES
SERVICES
P
Customizable
elements by
citizen.
COMUNICATION
EDUCATION
CARE
Identification with digital
ID certificate or
user/password
My Health
access
Digital ID certificate
My Health access
2014 Improving access and
services
2012 Access for all citizens2009 Project start
services that support the care process (APPs)
Current services
Personal data and reports are the most accessed services.
Reports
Other regions reports
Personal data
Medication plan
Usability
http://lamevasalut.gencat.catAccess
PC and tablet vision Mobile vision
Personal data
Clinical Information – Clinical Reports
Diagnostic
Active health
problem
Non active
health
problem
Reported from health provider
Reported from vaccination book
Reported orally by patient
Duplicated
Vaccines
Electronic prescription
Online: always updated
Printable
Advanced directives
•More procedures
•More controls on own health
•Connect with your professionals
•Apps to control my health
•Schedule –programming-
Next: Functionalities extension
New features
International vaccines
Online
booking
Change of
doctor
Mobile
integrated
agenda
eConsultation
Telemonitoring
APPS integration
Mobility in the health and social sector
mH-
Bigdata
Interoperability model between the
citizen and his/her mobile devices
and health and social professionals.
Midle Earth
Marketplace
APP display to be
prescribed by health
and social
professionals.
Accreditation
model of APPs
Trustworthy APPs with
quality certificate
Information flows
change
Health system adaptation to
a new citizen.
Thank you
Jordi Martínez
Chief Innovation Officer, TicSalut Foundation

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ICT Strategy in The Catalan Healthcare and Socialcare System

  • 1. ICT Strategy in The Catalan HealthCare and SocialCare System ICT Services
  • 2. Table of contents TicSalut Foundation. Catalan Healthcare System ICT Evolution Shared Electronic Health Record. Personal Health Record iSIS.Cat. Integration Health and Social Care 1 2 3 4 mHealth Plan Catalonia5
  • 3. TicSalut: Technology, Innovation & Health Founded in 2006, TicSalut Foundation is an agency within the Ministry of Health that works to promote the development and use of ICT in the health and social care domain, acts as a trends, innovations and emerging initiatives observatory, and provides services for the standardisation and accreditation of products.
  • 4. TicSalut, a responsibility to innovate ■ Advancing Knowledge Transfer in the Region ■ Providing an Innovation Observatory in the HealthCare domain ■ Standardizing Interoperability ■ Managing the demand for Innovation across the whole HealthCare system ■ Promoting Innovation in HealthCare
  • 5. Current System The Catalan healthcare model is a multi- provider one integrated in a unique public network. It enhances the autonomous management of each provider. Providers are free to select their information systems; however 85% of the primary care centers have the same system (eCAP) Interoperability among systems must be guaranteed. Decentralized System
  • 6. Catalan Healthcare System Insurance Services USER CATALAN HEALTHCARE SERVICE CONTRACTED PROVIDERS 100% DEPARTMENT OF HEALTH: Draws up Health Plan and Transfers economic resources Plans Governance  The history of the Catalan healthcare system, made it highly fragmented at a healthcare supply level:  Around 80% of the specialized care and around the 20% of the primary care is provided by suppliers not belonging to the Department of Health  Inexistent common Information System for all the healthcare suppliers due to the healthcare system diversification ICT’s Strategic component of the Healthcare System 20% Supplementary Private Insurers CATALAN INSTITUTE OF HEALTH Private Centres 20% 70% 10%
  • 7. Goals and health programs Chronic care patients orientation Integrated care system Quality and equitry in tertiary care Focused in patients and families Outcome-based commissioning Clinical and professional knowledge management System governance and participation Shared information, transparency and evaluation eHealth Plan Citizen centered healthcare strategic HEALTH PLAN
  • 9. Primary care Hospitals Long term Mental health EHR systems map Territorial platforms Shared EHR
  • 10. SMR and PHR in Catalonia ICT Services for Integrated Care
  • 12. Primary healthcare − Diagnosis − Healthcare reports − Immunizations − Chronic patients labels Specialized care, long-term care center and mental health − Discharge report − Emergency reports − Specialized outpatient clinic reports Diagnosis procedures − Pathology and laboratory reports − Radiology image − Imaging diagnosis reports − Other diagnosis tests reports − Interventions Healthcare Centers Information Health Department Information Medical Activity DB − Diagnosis − Procedures Prescribed / Dispensed drugs − Electronic prescription Advanced directives − Advanced directives registry Shared Electronic Health Record – Available information
  • 14. Documents per year 29.270.546 More than 100millions clinical records available
  • 16. Patient complexity profiling - HC3 stratification with Clinical Risk Groups (CRGs) - Publish label/mark in HC3 - Label visible on all screens PCC: Complex Chronic Patient
  • 18. Shared Clinical Course Primary Care Structured PIIC 2.0 Shared Clinical Course Specialized Care Integrate Social Data and Healt Care Data (Pilot BCN) Predischarge report with alerts i-SIS.CAT ROADMAP 2015
  • 19. Adding Value through ICT: From documents to cooperation  Adds “value” to professionals  Enables continuity of care Sharing Documents Images Publishing  Professionals share knowledge  Serving continuity of care Exchanging Information ePrescripcion  Clinical practice is connected with ALL the agents demanding a change in behaviour  Increase of quality of care Collaborative Model eHealth
  • 20. i-SISS.Cat Strategic plan for the implementation and deployment of the platform for the management of healthcare and social Processes in Catalonia
  • 21. MAIN CHALLENGES 1. GOVERNANCE 2. HOLISTIC POINT OF VIEW. 3. INTEGRATED CARE. GOVERNMENT 360º VISION INTEGRATED PROCESSES INTEGRAL VISION •Creation of programs and tracking key performance indicators (KPIs). •Display of results for program and service provider. • Access to the broad view of the patient and the process •Environments of collaboration between professionals. • Shared Social and health-related information •MDT platform • Platform that will allow us to expand the coverage to other social benefits and giving coverage to the unique social and health record. CHALLENGES The i-SISS.Cat solution challenges:
  • 22. Actions: •Technical development to facilitate data flow and exchange from different providers •Configuration of roles for users Actions: •Priorisation of chronic conditions groups •KPIs definition at high level •360º vision design per program •Interoperability standards Actions: •Pathway definition and KPIs •Definition of recommendations Program creation and KPIs Actions: •Information exchange •360º vision •Alerts definition •Creation of a collaborative environment •Patient monitorization Integrated Pathways definition Pathways integration Patients enrollment Actions: •Predictive modeling •Query utilities to select patients at risk •Support decision tool The i-SISS.Cat solution integrated care:
  • 23. 23 i-SISS.Cat Healthcare providers Monitors Monitor Funcional Monitor Operatiu IntegrationBus(Broker) Rules Motor de Regles Simulador Regles Editor de Regles Dominis Sincron. Catalog tool/ Terminological server Catàlegs Corp. Catàlegs de Proveïdors Dominis Sincronit. Analytics Analítica de Derivacions i PCI Primary Care systems Nus Sanitari Què podem fer? Mapa de sistemes GSA ABD GSA CatSalut Form. Dinàmics Processes Definició Program. Visio 360 Conjunt Mínim de Dades de Procés Models Predictius Batch Webservice SOA Social Providers
  • 24. 24 The i-SISS.Cat solution roadmap: 2016 2014 Kick Off Interoperability platform First process definition (PCC) Measure KPIs 2017-2018 2015 Deployment of services for the citizen Models advanced analysis, prediction and knowledge management Third wave of process definition Measure KPIs Continuous improvement and calibration New processes within the model System deployed to all the country Measure KPIs Goal to achieve: a modular solution, that allows to implement the strategic objectives defined in the Health Plan 2011 - 2015 Go Live of integrated process solution Opening the door to the citizen Integration of health and social process Second wave of process definition Measure KPIs
  • 25. Personal Health Record Cat@Salut “La Meva Salut”
  • 26. Definition The “Personal Health Folther” is a safe digital online space, personal and no transferable, where every citizen of Catalonia, over 18, can check their health information and other services of the Health Department . It offers information published by centres, but It isn’t a simple repository. It is an independent module of HC3 with specific functions exclusively for citizens
  • 27. Not customizable elements by citizen. HC3 Information from the HC3 citizen CAP Information of the citizen from the health centre. O INFORMATION Project development PROCEDURES SERVICES P Customizable elements by citizen. COMUNICATION EDUCATION CARE Identification with digital ID certificate or user/password My Health access Digital ID certificate My Health access 2014 Improving access and services 2012 Access for all citizens2009 Project start services that support the care process (APPs)
  • 28. Current services Personal data and reports are the most accessed services. Reports Other regions reports Personal data Medication plan Usability
  • 31. Clinical Information – Clinical Reports
  • 33. Reported from health provider Reported from vaccination book Reported orally by patient Duplicated Vaccines
  • 36. •More procedures •More controls on own health •Connect with your professionals •Apps to control my health •Schedule –programming- Next: Functionalities extension
  • 37. New features International vaccines Online booking Change of doctor Mobile integrated agenda eConsultation Telemonitoring APPS integration
  • 38. Mobility in the health and social sector mH- Bigdata Interoperability model between the citizen and his/her mobile devices and health and social professionals. Midle Earth Marketplace APP display to be prescribed by health and social professionals. Accreditation model of APPs Trustworthy APPs with quality certificate Information flows change Health system adaptation to a new citizen.
  • 39. Thank you Jordi Martínez Chief Innovation Officer, TicSalut Foundation