2. Results
• 21 responses
• 20% response rate if viewed against the Chamber email list
• 10 to 20 % response rate is average
• Follow up is key to improving that number over time
• Years in business - 4 to 59 years
3. How many employees do you have?
• 0 – 70
• Average 8
• 0 – 40
• Average 6
• 0 – 30
• Average 4
5. 3 year business plans
Note:
• almost 50% of businesses are looking to expand
• 4 respondents noted a business exit which suggests need for succession planning
Other responses:
11. #1 business issue
1. Operations – marketing/sales/time/location/tech/planning
2. Human Resources – hiring/training/retention
3. Government – red tape/infrastructure/immigration
4. Leakage – shopping elsewhere/awareness
5. Other – recommendations/volunteers/apathy
12. Training needs
Other responses:
Note:
• 50% of respondents looking for marketing and sales assistance
• 2 responses to business and succession planning while 4 businesses said they were looking to exit
14. Action items
Identify red flags in the business issues responses that
need to be addressed immediately
Identify opportunities from listed training needs.