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11 September 2015
Managing up
How to Control Your Board
Planned items
• What boards do and how
• Common complaints
• The ‘right’ people
• Strategy
• Risk
Bob Garratt’s fundamentals
• A director’s primary loyalty is to the company as a
separate legal entity
• Respecting the board’s collegiality and collective
responsibility
• The chairman is the ‘boss of the board’ and the CEO is
the ‘boss of the daily operations of the company’
• The board must develop effective annual selection,
induction, evaluation, development and renewal
processes to keep itself healthy and sufficiently diverse
• The board must ensure its connectedness to the rest of
the organisation to test quickly the effectiveness of its
policies and strategies, and have the flexibility to learn
from them
9/30/2015 3
How boards operate
• Joint and several liability
• Personal liability even when no personal
culpability
• Only have power as a group
• Can delegate to a member or executive
• Balance independence and collegiality
Carver Model; limiting roles
Strategic Plan
Relationship with CEO
Delegations to CEO
Governance Processes
What is governance?
Set
strategy
Obtain
resources
Ensure risk
is managed
Provide
accounta-
bility
Hire (and
fire)
the CEO
BALANCE COMPLIANCE AND PERFORMANCE
9/30/2015 Julie Garland McLellan 2009 7
CEO’s Complaints
• The wrong board members!
• Board too operational / not strategic
• Excessive emphasis on the wrong things
• Board don’t recognise risks
• Nominee directors
• Conflicts of interest
• Ineffective chairmanship
• Bad behaviour outside boardroom
RIGHT PEOPLE
Get the right people
Careful:
• Who you recruit
• How you induct
• What they experience
• What you reward as ‘good’ performance
• Rules around removal of directors
WRITE the rules down and enforce them!
© Julie Garland McLellan 2010
STRATEGIC FOCUS
Congruence
• If you want strategic focus give strategic
information
• Make the board decide
• Set the right time horizons
What is ‘Good’ Information?
• Relevant
• Integrated
• In perspective
• Timely
• Frequent
• Reliable
• Comparable
• Clear
Brief !
Skill v. Challenge
Csikszentmihalyi (1990) and Wikipdia
Planning roles
Strategic risk planning: Addresses the long term
direction of the organisation — what it is going to do and
how
Operational risk planning: Addresses the
activities and resources required to implement the
Risk plan - eg production plans
Business risk planning: Addresses the risks in the
Strategic Plan - eg forecasts, financial plans, marketing plans
and personnel plans
Board
CEO
Senior
management
Staff
Middle
management
Plan time horizons
Strategic planning
Operational planning
Business planning
Reviewed…
Annually
Monthly /
weekly /
daily
Quarterly
Planning horizon
Next 3–5 yrs
Next month,
week, day
Next 12–18
months
Board
CEO
Senior
management
Staff
Middle
management
RISK FOCUS
What boards worry about
Issue
0
10
20
30
40
50
60
70
Noofmentions
17
Worries – by sector
0%
5%
10%
15%
20%
25%
30%
35%
40%
Percentageofrespondents
Government
Commercial
Not for profit
18
Worries – by experience
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50% Novice
Experienced
More experienced
19
Risk awareness
When anyone asks me how I can best describe my
experience of nearly forty years at sea, I merely say
‘uneventful’. Of course there have been winter gales
and storms and fog and the like, but in all my
experience, I have never been in an accident of any
sort worth speaking about. I have seen but one
vessel in distress in all my years at sea… I never
saw a wreck and have never been wrecked, nor was
I ever in any predicament that threatened to end in
disaster of any sort.
E J Smith, 1907
Risk matrix
almost certain
likely
possible
rare
unlikely
catastrophicmajormoderateinsignificant minor
Likelihood
Consequence
low
medium
high
BOARD PERFORMANCE
Simple
• What gets measured gets done
• What gets rewarded gets done first
Presentations are always too
long for the time available!
26
Questions ?
or
julie@mclellan.com.au
M: +61 4 11 262 470
T: +61 2 9499 8700
F: +61 2 9499 8711
PO BOX 97
Killara, NSW 2071
julie@mclellan.com.au
www.mclellan.com.au

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2015 JGM Managing Up - How to Control Your Board

  • 1. 11 September 2015 Managing up How to Control Your Board
  • 2. Planned items • What boards do and how • Common complaints • The ‘right’ people • Strategy • Risk
  • 3. Bob Garratt’s fundamentals • A director’s primary loyalty is to the company as a separate legal entity • Respecting the board’s collegiality and collective responsibility • The chairman is the ‘boss of the board’ and the CEO is the ‘boss of the daily operations of the company’ • The board must develop effective annual selection, induction, evaluation, development and renewal processes to keep itself healthy and sufficiently diverse • The board must ensure its connectedness to the rest of the organisation to test quickly the effectiveness of its policies and strategies, and have the flexibility to learn from them 9/30/2015 3
  • 4. How boards operate • Joint and several liability • Personal liability even when no personal culpability • Only have power as a group • Can delegate to a member or executive • Balance independence and collegiality
  • 5. Carver Model; limiting roles Strategic Plan Relationship with CEO Delegations to CEO Governance Processes
  • 6. What is governance? Set strategy Obtain resources Ensure risk is managed Provide accounta- bility Hire (and fire) the CEO BALANCE COMPLIANCE AND PERFORMANCE
  • 7. 9/30/2015 Julie Garland McLellan 2009 7 CEO’s Complaints • The wrong board members! • Board too operational / not strategic • Excessive emphasis on the wrong things • Board don’t recognise risks • Nominee directors • Conflicts of interest • Ineffective chairmanship • Bad behaviour outside boardroom
  • 9. Get the right people Careful: • Who you recruit • How you induct • What they experience • What you reward as ‘good’ performance • Rules around removal of directors WRITE the rules down and enforce them! © Julie Garland McLellan 2010
  • 11. Congruence • If you want strategic focus give strategic information • Make the board decide • Set the right time horizons
  • 12. What is ‘Good’ Information? • Relevant • Integrated • In perspective • Timely • Frequent • Reliable • Comparable • Clear Brief !
  • 13. Skill v. Challenge Csikszentmihalyi (1990) and Wikipdia
  • 14. Planning roles Strategic risk planning: Addresses the long term direction of the organisation — what it is going to do and how Operational risk planning: Addresses the activities and resources required to implement the Risk plan - eg production plans Business risk planning: Addresses the risks in the Strategic Plan - eg forecasts, financial plans, marketing plans and personnel plans Board CEO Senior management Staff Middle management
  • 15. Plan time horizons Strategic planning Operational planning Business planning Reviewed… Annually Monthly / weekly / daily Quarterly Planning horizon Next 3–5 yrs Next month, week, day Next 12–18 months Board CEO Senior management Staff Middle management
  • 17. What boards worry about Issue 0 10 20 30 40 50 60 70 Noofmentions 17
  • 18. Worries – by sector 0% 5% 10% 15% 20% 25% 30% 35% 40% Percentageofrespondents Government Commercial Not for profit 18
  • 19. Worries – by experience 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Novice Experienced More experienced 19
  • 20. Risk awareness When anyone asks me how I can best describe my experience of nearly forty years at sea, I merely say ‘uneventful’. Of course there have been winter gales and storms and fog and the like, but in all my experience, I have never been in an accident of any sort worth speaking about. I have seen but one vessel in distress in all my years at sea… I never saw a wreck and have never been wrecked, nor was I ever in any predicament that threatened to end in disaster of any sort. E J Smith, 1907
  • 21.
  • 22.
  • 25. Simple • What gets measured gets done • What gets rewarded gets done first
  • 26. Presentations are always too long for the time available! 26
  • 28. M: +61 4 11 262 470 T: +61 2 9499 8700 F: +61 2 9499 8711 PO BOX 97 Killara, NSW 2071 julie@mclellan.com.au www.mclellan.com.au

Editor's Notes

  1. Directors Essentials Introduction to the Strategic Role of the Director
  2. Directors Essentials Introduction to the Strategic Role of the Director
  3. Foundations of Directorship Strategy and Risk for New Directors