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December 2013

Global Trends in Supply Chain Management and role of
Analytics towards a Smarter Value Chain
A strategic Point of View

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 1
This presentation covers 3 topics

1
Latest Trends in
Electronics
Supply Chains

2
Role of Analytics in
Supply Chain

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

3
How to get Started
with Analytics

Page - 2
Increase in interconnectivity
among electronic products
leading to explosion of data
and information

Emerging markets

Electronics
Trends

stimulating growth for electronics products
and services

Industry convergence
creating opportunities
for new business models
and revenue streams

Empowered customers
driving demand for new
and innovative products
and services
IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 3
The complexities and challenges of today’s economic environment require new
vision and new rules for supply chain*.

See what
others don’t
Visibility
Volatility

Know the
customer as well
as yourself

Value

Exploit global
efficiencies

* IBM Institute of Business Value - Supply Chain Study
IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
4
© Copyright IBM Corporation 2013 • All rights reserved

Page - 4
Visionaries and planners are investing to build strategic, smarter supply chain
capabilities – Analytics plays key role

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 5
New Rule for a New Decade #1: Know the customer as well as yourself
Predict demand and be in a position to react to demand variability and market volatility with rapid response and
allocation of all global resources!

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 6
New Rule for a New Decade #2: See what others don’t
Collaborate with insight and visibility to events, with suppliers, service providers and customers in an open, action-oriented,
environment.

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 7
New Rule for a New Decade #3: Exploit global efficiencies
Dynamic Optimization! Optimize pipeline inventory, the global network, and cost structures. Create cost-efficient,
sustainable practices while hedging risks.

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 8
Visionaries enjoy higher ROIC, high inventory turns, and sustained revenue
growth performance.

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
9
© Copyright IBM Corporation 2013 • All rights reserved

Page - 9
Who are the Visionaries?
Globally recognized Leaders in Industrial Supply Chain Management

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 10
and there is more – the REAL revolution in supply chain will be a…….#1

The Software Defined
Supply Chain?

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
11
© Copyright IBM Corporation 2013 • All rights reserved

Page - 11
1
2

The software defined supply chain will radically change the way we will design supply
chains.
Traditional Manufacturing

3D Manufacturing

Centralized Manufacturing

Local/Distributed Manufacturing

Complex Inbound Logistics

“Last Mile” Inbound Logistics

Complex Outbound Logistics

“Last Mile” Outbound Logistics

Significant Logistical Lead Times

Near Zero Logistical Lead Times

Significant Transportation Costs

Minimal Transportation Costs

Complex Tax & Transfer Pricing

Local Tax & No Transfer Pricing

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
12
© Copyright IBM Corporation 2013 • All rights reserved

Page - 12
FULL REPORT & MODEL NOW AVAILABLE
ONLINE AND ON YOUR MOBILE DEVICE

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 13
and #2….. The Internet of Things…has not yet taken off with consumers or
enterprises….but it will….
Proportion of Heavy Industrial
Equipment That Is Networked

30%

Proportion of Smart TVs being
used for Internet Viewing

10%

Icons from the Noun Project, creative commons license. Data from IBM research as of 2013.
IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
14
© Copyright IBM Corporation 2013 • All rights reserved

Page - 14
…analytics enabled

In Summary
A Smarter
Supply
Chain is…
IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

…connected and integrated
towards E2E visibility
…globally integrated
…supporting a software defined
supply chain design
…recognizing the power of the
Internet of Things
Page - 15
This presentation covers 3 topics

1
Latest Trends in
Electronics
Supply Chains

2
Role of Analytics in
Supply Chain

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

3
How to get Started
with Analytics

Page - 16
“In God we trust, all
others must bring
data.”
W. Edwards Deming

IBM17
Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 17
To address the challenges of Volatility, Visibility and Value, Supply Chain
Officers of Electronics companies must answer these questions
Can I make a tax optimized
supply chain? Can I build what
if scenarios to assist
decisions?

Can I predict which part or
system is about to fail?
How do I manage risks
and disruptions in a
globalized supply chain?
How can better financial
and demand forecasting
improve the performance
of my business?
How do I ensure that
inventory is maintained at
optimal levels?
IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
18
© Copyright IBM Corporation 2013 • All rights reserved

?
How can I reduce warranty
costs by optimizing reverse
logistics?

How can I improve
visibility into the overall
supply chain?

Page - 18
Analytics can help companies gain visibility, control volatility and create
value.
Customer
Collaboration

Pervasive
Visibility
Decision-support to
automate supply chain
transactions
Multi-partner collaborative
platform
Sense-and-respond demand
& supply signal notification
Smart devices & sensors
(RFID) to capture real-time
visibility

Simulation models of
customer behavior
Cost to serve models and
analysis
Networked S&OP
Customer collaboration
throughout all SC processes
Embedded software &
analytics for automated
product defect and service
alerts

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Networked
Risk Management
Risk adjusted inventory
optimization
Probability-based risk
assessment & predictive
analysis
Compliance strategies &
policies with suppliers,
service providers, contract
manufacturers

Page - 19
Analytics and Optimization provides value across the key supply chain
processes.
Plan

Source

Make

Deliver
Return

Demand Forecasting
2-5% manufacturing
costs saving

10-30% inventory cost

Multi-echelon Inventory Optimization reduction

5-15% supply chain cost reduction
~30% channel inventory reduction

Supply Chain Visibility
25% procurement
spend
reduction

Procurement Spend Optimization
10-15% Improved warranty and repair order fulfillment,
reduced spares inventory, and warranty costs

Reverse Logistics Optimization
Supply Chain Network
5-15% supply chain costs saving
Optimization
IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 20
IBM Client Case Study

What if…
You could optimize
inventory levels and
reduce the risk of
customer demand
variations?

Supply Chain Disruption
Inability to optimize inventory due to customer demand / channel
variability which eroded sales and increase costs
Solution
Implemented analytics-driven solution that systematically tracks
product movement and launches promotional campaigns based
on product stock level, availability and current demand forecasts
Analytics Benefits
Improved client’s risk posture, including the ability to optimize
inventory, react to demand trends and increase revenue

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 21
IBM Client Case Study

What if…
You could account for
constraints when
forecasting sales?

Supply Chain Disruption
Market instability and resultant supply chain network instability lead
to customer dissatisfaction with unmet delivery obligations
Solution – Dynamic Inventory Planning
Implemented a predictive, advanced inventory-control system that
enables dynamic inventory planning, a “what-if” analyzer and
inventory forecasts across distributor locations
Analytics Benefits
Profile and target customers based on buying trends, coupled with a
logic-based promotion module,
Launch product-specific promotions and replenish inventory
according to actual demand streams

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 22
IBM Client Case Study

What if…
You could identify
failure problems
before they
occurred?

Supply Chain Disruption
Equipment downtime
Solution – Predictive asset optimization
Analytics solution to predict failure patterns and identify root
cause of the problem while determining the reliability of every
asset at any point in the future. Inspections and maintenance can
be performed at the optimal and most cost-effective moment
Analytics Benefits
Eliminates undue maintenance, prevention of costly downtime /
repairs and reduction in MRO inventory carrying costs.
Saved $1 million in two weeks and 1400% return on investment in
just four months

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 23
IBM Client Case Study

What if…
You could optimize
your supply chain
while reducing energy
consumption?

Supply Chain Disruption
Determine the financial and environmental impact of changes to any
element within that supply chain
Solution – Supply Chain Scenario Modeler
Analytics solution with four predictive analytic models all driving a fifth
engine showing actual profit & loss impact to create supply chain
optimization with reduction in carbon footprint

Analytics Benefits
Link operational decisions to board room view (P&L impact estimation)
Integrated key supply chain planning areas in one model (inventory,
network, routing) $100 million in working capital savings
IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 24
Global LCD Manufacturer

IBM Client Case Study

Reduced manufacturing lead time, inventory and improved delivery commitment using GiView while
significantly reducing IT costs and building a total business system
Integrated five-layered SOA based GiView solution was designed and delivered over seven
phases to efficiently manage flexible and agile production planning and delivery commit

Global PC Supplier
Planning cycle time and accuracy were improved and coordination across multiple plants was achieved.
ILOG Plant Power Ops (PPO) was used to coordinate production plans across different sites producing
finished and semi-finished goods, improve the production planning process, cut down planning cycle time
significantly

A Fortune 500 Internet Portal company
Realized 1.08M USD in savings through efficient management of mobile devices and wireless expenses optimization
Used Emptoris Telecom Expense Management solution for wireless devices with implementation of a multitude
of wireless managed services including end user wireless portal, wireless optimization projects, help desk to
give ROI in under a year. International rate plan optimization reduced call cost per min by 50% even as there was
a 33% increase in international minutes
IBM25
Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 25
Telco improves business insight into
huge volumes of data with IBM
InfoSphere Streams
Need
• A solution to perform efficient, near-real-time
analytics in order to help drive more meaningful
decision making. Sprint wanted to gain strategic
insight into the needs of its customers.

Benefits
• Increased transaction capacity by 90 percent
• Enabled informed, near-real-time strategic decision
making
• Created cost savings through consolidation of legacy
solutions

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 26
Telco scales data management success
with PureData System for Analytics

Need
• Provide longer retention and more meaningful results for click
stream data

Benefits
• Reduce tax and call-routing fees by using the data stored to
defend against false claims
• Acquire dropped-call and churn-reduction analysis capabilities
• Increase network availability by identifying and fixing any
network “holes”
• Storage capacity increased from 100 TB to 2 PB

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved
27

Page - 27
Manufacturer improves analysis of
petabytes of data to optimize capital
investments

Need
• Model the weather to optimize placement of turbines,
maximizing power generation and longevity

Benefits
• Reduce time required to identify placement of turbine
from weeks to hours
• Reduces IT footprint and costs, and decreases energy
consumption by 40 % -- while increasing
computational power
• Incorporate 2.5 PB of structured and semi-structured
information flows. Data volume expected to grow to 6
PB

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved
28

Page - 28
Analytics in Service Supply Chain: GE takes holistic view towards its install
base and the role of predictive analytics towards GE‘s buttom line.

At GE, the biggest part of our
company is our installed base – the
machines. Embedding them with
more sensors and having the ability
to do analytics allows us to get more
out of the products. We can offer -as a service -- not just real time data
but real time knowledge. We can
drive efficiency.

For a long time our service approach was
“break-fix.” It was successful model, but not
sustainable. Today customers don’t want
their products to break; they can’t wait for
the fix, nor can they afford to. They don’t
want any unplanned downtime or outages.

.

They want guaranteed outcomes

Jeff Immelt, CEO GE, June 19, 2013
IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 201329 All rights reserved
•

Page - 29
This presentation covers 3 topics

1
Latest Trends in
Electronics
Supply Chains

2
Role of Analytics in
Supply Chain

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

3
How to get Started
with Analytics

Page - 30
The Supply Chain Analytics journey can start with a Business Value
Accelerator followed by a recommended pilot strategy and deployment.

Assess

Design and
Specify

Build and
Analyze

Recommend
Next Steps

Phase 1: BVA

Focus
Inventory Optimization
Demand Forecasting
Procurement Spend Optimization
Reverse Logistics Optimization
Supply Chain Visibility
Supply Chain Network Optimization
IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Phase 2: Pilot

Phase 2: Pilot

Conduct
Solution
Impact
Assessment

Design and
Build Pilots

Phase 3: Deploy
Prepare
rollout plans

Training and
Deployment

Page - 31
IBM’s supply chain Business Value Accelerator (BVA) helps define a winning
strategy and supply chain implementation roadmap for electronics clients
How To Get Started
Our BVA offers the following features:
Current state assessment in supply chain
analytics and target state vision
Target state solution design
Build prototype for key functions and analytical
modeling using your data
Develop high level business case

Benefits
Gain data-enhanced insights – delivered rapidly with a
minimal investment to start,
Get a fresh perspective – opportunity to leverage IBM’s
architecting and analytical capability and market-leading
insight,
Explore potential opportunities – open doors to
opportunities to deliver significant value and competitive
advantage in your business.

Report back with findings and insights, next steps

Potential Follow-on Activities
Pilot / Rollout
Targeted SCM analytics projects
Analytics Center of Excellence
IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 32
Once we agree on a key focus area, we will deliver results and recommenddations within 6-10 weeks in a BVA engagement
1

3

2

Assess
o Current state assessment based
on existing landscape,
capabilities. Identify key pain
points (example manual CPFR),
impacted metrics like forecast
accuracy
o Target state supply chain vision
o Identify key supply chain
opportunities

4

Design &
Specify

Build &
Analyze

Recommend

o Design solution framework
aligned to target state vision

o Build prototype of key functions
in identified SCM process(es)

o Understand your existing data
models in target supply chain
process(es), value drivers and
how data is currently used
(Exploratory Data Analysis)

o Prepare models and run models
using tools and methods agreed

o Analytics design and approach

o Prepare proof of concept
findings and report
o Develop estimate and quantify
SCM benefit opportunity

o Compose final report
summarizing analysis results
and recommendations
o Create pilot implementation plan
and resource schedule
o High level costs and business
case
o Final presentation to
stakeholders
o Determine next steps

Outputs:

Stage

• Assessment Scores

2. Design

• Prototypes or Proof of Concept

3. Analysis

Week 3-4

Week 4-8

Week 9 - 10

1. Assess

• Exploratory Data Analysis

Week 1-2

• Proposed SCM Roadmap

Receive data
Test prototype and analytical
models

4. Recommendations

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 33
This presentation covered 3 topics

1
Latest Trends in
Electronics
Supply Chains

2
Role of Analytics in
Supply Chain

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

3
How to get Started
with Analytics

Page - 34
"I'd like you to think of big
data as the next natural
resource”
2013, IBM CEO Ginni Rometty

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 35
Let’s Stay In Touch
’
thorsten.schroeer@de.ibm.com
www.linkedin.com/pub/thorsten-schroeer/2/b40/a77
www.xing.com/profile/Thorsten_Schroeer

IBM Electronics www.ibm.com/electronics

IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence
© Copyright IBM Corporation 2013 • All rights reserved

Page - 36

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20131202 Value of supply chain analytics for the electronics industry - a strategic viewpoint - sanitized

  • 1. December 2013 Global Trends in Supply Chain Management and role of Analytics towards a Smarter Value Chain A strategic Point of View IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 1
  • 2. This presentation covers 3 topics 1 Latest Trends in Electronics Supply Chains 2 Role of Analytics in Supply Chain IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved 3 How to get Started with Analytics Page - 2
  • 3. Increase in interconnectivity among electronic products leading to explosion of data and information Emerging markets Electronics Trends stimulating growth for electronics products and services Industry convergence creating opportunities for new business models and revenue streams Empowered customers driving demand for new and innovative products and services IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 3
  • 4. The complexities and challenges of today’s economic environment require new vision and new rules for supply chain*. See what others don’t Visibility Volatility Know the customer as well as yourself Value Exploit global efficiencies * IBM Institute of Business Value - Supply Chain Study IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence 4 © Copyright IBM Corporation 2013 • All rights reserved Page - 4
  • 5. Visionaries and planners are investing to build strategic, smarter supply chain capabilities – Analytics plays key role IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 5
  • 6. New Rule for a New Decade #1: Know the customer as well as yourself Predict demand and be in a position to react to demand variability and market volatility with rapid response and allocation of all global resources! IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 6
  • 7. New Rule for a New Decade #2: See what others don’t Collaborate with insight and visibility to events, with suppliers, service providers and customers in an open, action-oriented, environment. IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 7
  • 8. New Rule for a New Decade #3: Exploit global efficiencies Dynamic Optimization! Optimize pipeline inventory, the global network, and cost structures. Create cost-efficient, sustainable practices while hedging risks. IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 8
  • 9. Visionaries enjoy higher ROIC, high inventory turns, and sustained revenue growth performance. IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence 9 © Copyright IBM Corporation 2013 • All rights reserved Page - 9
  • 10. Who are the Visionaries? Globally recognized Leaders in Industrial Supply Chain Management IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 10
  • 11. and there is more – the REAL revolution in supply chain will be a…….#1 The Software Defined Supply Chain? IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence 11 © Copyright IBM Corporation 2013 • All rights reserved Page - 11
  • 12. 1 2 The software defined supply chain will radically change the way we will design supply chains. Traditional Manufacturing 3D Manufacturing Centralized Manufacturing Local/Distributed Manufacturing Complex Inbound Logistics “Last Mile” Inbound Logistics Complex Outbound Logistics “Last Mile” Outbound Logistics Significant Logistical Lead Times Near Zero Logistical Lead Times Significant Transportation Costs Minimal Transportation Costs Complex Tax & Transfer Pricing Local Tax & No Transfer Pricing IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence 12 © Copyright IBM Corporation 2013 • All rights reserved Page - 12
  • 13. FULL REPORT & MODEL NOW AVAILABLE ONLINE AND ON YOUR MOBILE DEVICE IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 13
  • 14. and #2….. The Internet of Things…has not yet taken off with consumers or enterprises….but it will…. Proportion of Heavy Industrial Equipment That Is Networked 30% Proportion of Smart TVs being used for Internet Viewing 10% Icons from the Noun Project, creative commons license. Data from IBM research as of 2013. IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence 14 © Copyright IBM Corporation 2013 • All rights reserved Page - 14
  • 15. …analytics enabled In Summary A Smarter Supply Chain is… IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved …connected and integrated towards E2E visibility …globally integrated …supporting a software defined supply chain design …recognizing the power of the Internet of Things Page - 15
  • 16. This presentation covers 3 topics 1 Latest Trends in Electronics Supply Chains 2 Role of Analytics in Supply Chain IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved 3 How to get Started with Analytics Page - 16
  • 17. “In God we trust, all others must bring data.” W. Edwards Deming IBM17 Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 17
  • 18. To address the challenges of Volatility, Visibility and Value, Supply Chain Officers of Electronics companies must answer these questions Can I make a tax optimized supply chain? Can I build what if scenarios to assist decisions? Can I predict which part or system is about to fail? How do I manage risks and disruptions in a globalized supply chain? How can better financial and demand forecasting improve the performance of my business? How do I ensure that inventory is maintained at optimal levels? IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence 18 © Copyright IBM Corporation 2013 • All rights reserved ? How can I reduce warranty costs by optimizing reverse logistics? How can I improve visibility into the overall supply chain? Page - 18
  • 19. Analytics can help companies gain visibility, control volatility and create value. Customer Collaboration Pervasive Visibility Decision-support to automate supply chain transactions Multi-partner collaborative platform Sense-and-respond demand & supply signal notification Smart devices & sensors (RFID) to capture real-time visibility Simulation models of customer behavior Cost to serve models and analysis Networked S&OP Customer collaboration throughout all SC processes Embedded software & analytics for automated product defect and service alerts IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Networked Risk Management Risk adjusted inventory optimization Probability-based risk assessment & predictive analysis Compliance strategies & policies with suppliers, service providers, contract manufacturers Page - 19
  • 20. Analytics and Optimization provides value across the key supply chain processes. Plan Source Make Deliver Return Demand Forecasting 2-5% manufacturing costs saving 10-30% inventory cost Multi-echelon Inventory Optimization reduction 5-15% supply chain cost reduction ~30% channel inventory reduction Supply Chain Visibility 25% procurement spend reduction Procurement Spend Optimization 10-15% Improved warranty and repair order fulfillment, reduced spares inventory, and warranty costs Reverse Logistics Optimization Supply Chain Network 5-15% supply chain costs saving Optimization IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 20
  • 21. IBM Client Case Study What if… You could optimize inventory levels and reduce the risk of customer demand variations? Supply Chain Disruption Inability to optimize inventory due to customer demand / channel variability which eroded sales and increase costs Solution Implemented analytics-driven solution that systematically tracks product movement and launches promotional campaigns based on product stock level, availability and current demand forecasts Analytics Benefits Improved client’s risk posture, including the ability to optimize inventory, react to demand trends and increase revenue IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 21
  • 22. IBM Client Case Study What if… You could account for constraints when forecasting sales? Supply Chain Disruption Market instability and resultant supply chain network instability lead to customer dissatisfaction with unmet delivery obligations Solution – Dynamic Inventory Planning Implemented a predictive, advanced inventory-control system that enables dynamic inventory planning, a “what-if” analyzer and inventory forecasts across distributor locations Analytics Benefits Profile and target customers based on buying trends, coupled with a logic-based promotion module, Launch product-specific promotions and replenish inventory according to actual demand streams IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 22
  • 23. IBM Client Case Study What if… You could identify failure problems before they occurred? Supply Chain Disruption Equipment downtime Solution – Predictive asset optimization Analytics solution to predict failure patterns and identify root cause of the problem while determining the reliability of every asset at any point in the future. Inspections and maintenance can be performed at the optimal and most cost-effective moment Analytics Benefits Eliminates undue maintenance, prevention of costly downtime / repairs and reduction in MRO inventory carrying costs. Saved $1 million in two weeks and 1400% return on investment in just four months IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 23
  • 24. IBM Client Case Study What if… You could optimize your supply chain while reducing energy consumption? Supply Chain Disruption Determine the financial and environmental impact of changes to any element within that supply chain Solution – Supply Chain Scenario Modeler Analytics solution with four predictive analytic models all driving a fifth engine showing actual profit & loss impact to create supply chain optimization with reduction in carbon footprint Analytics Benefits Link operational decisions to board room view (P&L impact estimation) Integrated key supply chain planning areas in one model (inventory, network, routing) $100 million in working capital savings IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 24
  • 25. Global LCD Manufacturer IBM Client Case Study Reduced manufacturing lead time, inventory and improved delivery commitment using GiView while significantly reducing IT costs and building a total business system Integrated five-layered SOA based GiView solution was designed and delivered over seven phases to efficiently manage flexible and agile production planning and delivery commit Global PC Supplier Planning cycle time and accuracy were improved and coordination across multiple plants was achieved. ILOG Plant Power Ops (PPO) was used to coordinate production plans across different sites producing finished and semi-finished goods, improve the production planning process, cut down planning cycle time significantly A Fortune 500 Internet Portal company Realized 1.08M USD in savings through efficient management of mobile devices and wireless expenses optimization Used Emptoris Telecom Expense Management solution for wireless devices with implementation of a multitude of wireless managed services including end user wireless portal, wireless optimization projects, help desk to give ROI in under a year. International rate plan optimization reduced call cost per min by 50% even as there was a 33% increase in international minutes IBM25 Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 25
  • 26. Telco improves business insight into huge volumes of data with IBM InfoSphere Streams Need • A solution to perform efficient, near-real-time analytics in order to help drive more meaningful decision making. Sprint wanted to gain strategic insight into the needs of its customers. Benefits • Increased transaction capacity by 90 percent • Enabled informed, near-real-time strategic decision making • Created cost savings through consolidation of legacy solutions IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 26
  • 27. Telco scales data management success with PureData System for Analytics Need • Provide longer retention and more meaningful results for click stream data Benefits • Reduce tax and call-routing fees by using the data stored to defend against false claims • Acquire dropped-call and churn-reduction analysis capabilities • Increase network availability by identifying and fixing any network “holes” • Storage capacity increased from 100 TB to 2 PB IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved 27 Page - 27
  • 28. Manufacturer improves analysis of petabytes of data to optimize capital investments Need • Model the weather to optimize placement of turbines, maximizing power generation and longevity Benefits • Reduce time required to identify placement of turbine from weeks to hours • Reduces IT footprint and costs, and decreases energy consumption by 40 % -- while increasing computational power • Incorporate 2.5 PB of structured and semi-structured information flows. Data volume expected to grow to 6 PB IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved 28 Page - 28
  • 29. Analytics in Service Supply Chain: GE takes holistic view towards its install base and the role of predictive analytics towards GE‘s buttom line. At GE, the biggest part of our company is our installed base – the machines. Embedding them with more sensors and having the ability to do analytics allows us to get more out of the products. We can offer -as a service -- not just real time data but real time knowledge. We can drive efficiency. For a long time our service approach was “break-fix.” It was successful model, but not sustainable. Today customers don’t want their products to break; they can’t wait for the fix, nor can they afford to. They don’t want any unplanned downtime or outages. . They want guaranteed outcomes Jeff Immelt, CEO GE, June 19, 2013 IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 201329 All rights reserved • Page - 29
  • 30. This presentation covers 3 topics 1 Latest Trends in Electronics Supply Chains 2 Role of Analytics in Supply Chain IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved 3 How to get Started with Analytics Page - 30
  • 31. The Supply Chain Analytics journey can start with a Business Value Accelerator followed by a recommended pilot strategy and deployment. Assess Design and Specify Build and Analyze Recommend Next Steps Phase 1: BVA Focus Inventory Optimization Demand Forecasting Procurement Spend Optimization Reverse Logistics Optimization Supply Chain Visibility Supply Chain Network Optimization IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Phase 2: Pilot Phase 2: Pilot Conduct Solution Impact Assessment Design and Build Pilots Phase 3: Deploy Prepare rollout plans Training and Deployment Page - 31
  • 32. IBM’s supply chain Business Value Accelerator (BVA) helps define a winning strategy and supply chain implementation roadmap for electronics clients How To Get Started Our BVA offers the following features: Current state assessment in supply chain analytics and target state vision Target state solution design Build prototype for key functions and analytical modeling using your data Develop high level business case Benefits Gain data-enhanced insights – delivered rapidly with a minimal investment to start, Get a fresh perspective – opportunity to leverage IBM’s architecting and analytical capability and market-leading insight, Explore potential opportunities – open doors to opportunities to deliver significant value and competitive advantage in your business. Report back with findings and insights, next steps Potential Follow-on Activities Pilot / Rollout Targeted SCM analytics projects Analytics Center of Excellence IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 32
  • 33. Once we agree on a key focus area, we will deliver results and recommenddations within 6-10 weeks in a BVA engagement 1 3 2 Assess o Current state assessment based on existing landscape, capabilities. Identify key pain points (example manual CPFR), impacted metrics like forecast accuracy o Target state supply chain vision o Identify key supply chain opportunities 4 Design & Specify Build & Analyze Recommend o Design solution framework aligned to target state vision o Build prototype of key functions in identified SCM process(es) o Understand your existing data models in target supply chain process(es), value drivers and how data is currently used (Exploratory Data Analysis) o Prepare models and run models using tools and methods agreed o Analytics design and approach o Prepare proof of concept findings and report o Develop estimate and quantify SCM benefit opportunity o Compose final report summarizing analysis results and recommendations o Create pilot implementation plan and resource schedule o High level costs and business case o Final presentation to stakeholders o Determine next steps Outputs: Stage • Assessment Scores 2. Design • Prototypes or Proof of Concept 3. Analysis Week 3-4 Week 4-8 Week 9 - 10 1. Assess • Exploratory Data Analysis Week 1-2 • Proposed SCM Roadmap Receive data Test prototype and analytical models 4. Recommendations IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 33
  • 34. This presentation covered 3 topics 1 Latest Trends in Electronics Supply Chains 2 Role of Analytics in Supply Chain IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved 3 How to get Started with Analytics Page - 34
  • 35. "I'd like you to think of big data as the next natural resource” 2013, IBM CEO Ginni Rometty IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 35
  • 36. Let’s Stay In Touch ’ thorsten.schroeer@de.ibm.com www.linkedin.com/pub/thorsten-schroeer/2/b40/a77 www.xing.com/profile/Thorsten_Schroeer IBM Electronics www.ibm.com/electronics IBM Confidential and Proprietary – Thorsten Schroeer for the Electronics Centre of Competence © Copyright IBM Corporation 2013 • All rights reserved Page - 36