This 2-day training course focuses on developing clear written communication skills for a variety of purposes and contexts. The course teaches learners to follow a writing process for workplace documents and use plain language to improve business correspondence. Learners will learn to recognize and effectively use textual conventions specific to business writing, including format and legal requirements. They will also learn to scrutinize their own and other's writing for accuracy, appropriateness for different audiences, and impact, making edits as needed. Upon completing the course, learners will be able to write for specific purposes and audiences, access and synthesize information, and use proper language and style for workplace texts, as well as draft and edit documents.