This 2-day training course focuses on developing clear written communication skills for a variety of purposes and contexts. The course teaches learners to follow a writing process for workplace documents and use plain language to improve business correspondence. Learners will learn to recognize and effectively use textual conventions specific to business writing, including format and legal requirements. They will also learn to scrutinize their own and other's writing for accuracy, appropriateness for different audiences, and impact, making edits as needed. Upon completing the course, learners will be able to write for specific purposes and audiences, access and synthesize information, and use proper language and style for workplace texts, as well as draft and edit documents.

1. GENERAL SKILLS DEVELOPMENT PROGRAMMES
WRITTEN COMMUNICATION
2 day training course (level 5)
U Std ID Unit Standard title Credits
115790 Write and present for a wide range of purposes, audiences and
contexts
5
TOTAL 5
This training is intended to promote clear, unambiguous communication. It requires
learners to follow a process in writing workplace specific texts. The ability to write
plain language will improve the quality of business correspondence and other texts
that are specific to a workplace environment.
The achievement of this unit standard enables learners to recognize and use
effectively textual conventions and features specific to business texts including those
that require a particular format and/or specified legislated requirements. They
carefully scrutinize their own and others' writing for accuracy, appropriateness and
impact on different audiences and contexts. They edit and change where
appropriate.
Individuals credited with this unit standard are able to:
 use writing skills for specific purposes, audiences and contexts
 access, process, re-organise, and synthesise information in order to present it
 use appropriate language conventions, textual features and style for specific
workplace purposes
 draft and edit texts