Effective Project Governance and PRINCE2® 2009

                                                          Andy Murray
                                                      Director, Outperform
                                                      PRINCE2 Lead Author




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Security Classification: Confidential              PRINCE2® is a Registered Trade Mark of the Cabinet Office   © Outperform UK Limited 2011
Speaker Profile – Andy Murray


                                                   •   Andy Murray is a Chartered Director and PRINCE2 Registered
                                                       Consultant, having worked in the field of Projects and Programmes
                                                       for over 15 years.
                                                   •   He is currently a director of Outperform UK Ltd
                                                       (www.outperform.co.uk), an Accredited Consultancy Organisation
                                                       (ACO) licensed to consult in the OGC’s best practice trilogy of
                                                       PRINCE2™, MSP and M_o_R®.
                                                   •   Andy was an early adopter of PRINCE2™, back in 1997, and has been
                                                       helping organisations implement and gain value from PRINCE2™ ever
                                                       since. He has helped implement PRINCE2™ in numerous organisations
                                                       in more than a dozen countries.
                                                   •   Andy has been using maturity models as a consulting aid for more
                                                       than five years, since they help diagnose an organisation’s strengths
                                                       and weaknesses, prioritise improvement initiatives and measure
                                                       progress. Andy has used the OGC’s PRINCE2™ Maturity Model (P2MM)
                                                       and Portfolio, Programme and Project Management Maturity Model
                                                       (P3M3) as a means to both benchmark organisations via the APM
                                                       Group assessment process and to define improvement plans.
                                                   •   Andy is the co-author the P2MM Guide - published in July 2007 by
                                                       TSO.
                                                   •   Andy was the Lead Author for PRINCE2 2009.


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Security Classification: Confidential                                                                         © Outperform UK Limited 2011
Company Profile - Outperform


                                           • A specialist consultancy
                                                   – Helping organisations improve their
                                                     bid, project and programme
                                                     management performance through the
                                                     practical application of best practice
                                                     methods
                                           • Accreditations
                                                   – ISO9001 Certified
                                                   – Accredited Consulting Organisation
                                           • Professional membership
                                                   – APM corporate member
                                                   – Best Practice User Group™ member


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Security Classification: Confidential                                                         © Outperform UK Limited 2011
PRINCE2 2009

    • New version updated in June 2009
    • Refreshed to improve alignment with other OGC guidance (MSP,
      MoR, P3O, P3M3)
    • Refresh to reflect latest research on project management, in
      particular ‘Rethinking Project Management’
    • Over 170 organisations involved in public consultation, 15
      organisations participated in pilots and 86 people reviewed the
      draft manuscripts
    • 2 year project, 7 iterations

                          But Gartner’s review criticised PRINCE2 2009 for not addressing
                                                     ‘governance’


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Security Classification: Confidential                                                       © Outperform UK Limited 2011
So, what is governance?

    •      OECD
             – Corporate governance involves a set of relationships between a company’s
               management, its board, its shareholders and other stakeholders. Corporate
               governance also provides the structure through which the objectives of the
               company are set, and the means of attaining those objectives and monitoring
               performance are determined.
    •      IOD
             – A governance framework should ensure that corporate boards effectively
               monitor managerial performance and achieve an equitable return for
               shareholders – reinforcing the values of fairness, transparency,
               accountability and responsibility.
    •      Independent Commission on Good Governance in Public Services
             – The function of governance is to ensure that an organisation or partnership
               fulfils its overall purpose, achieves its intended outcomes for citizens and
               service users, and operates in an effective, efficient and ethical manner.


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Security Classification: Confidential                                             © Outperform UK Limited 2011
What is Project Governance

    • APM Governance SIG
             – The governance of project management concerns those areas of
               corporate governance that are specifically related to project
               activities.
             – Effective governance of project management ensures that an
               organization’s project portfolio is aligned to the organization’s
               objectives, is delivered efficiently, and is sustainable.
             – Governance of project management also supports the means by
               which the corporate board and other major project stakeholders
               are provided with timely, relevant and reliable information.



         Directing Change: A Guide to Governance of Project Management (reprinted with minor
         revisions 2005), APM Governance SIG. © Association for Project Management, 2004.

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Security Classification: Confidential                                             © Outperform UK Limited 2011
My interpretation – 5 common elements



                                   Delegated authority                          Reporting



                                                          Alignment to
                                                         organisational
                                                           objectives


                                           Independent                          Decision
                                            assurance                            gates

                                                          © Outperform UK Ltd




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Security Classification: Confidential                                                       © Outperform UK Limited 2011
Strategic Alignment
    Golden thread
                                   Reporting
of delegated authority


                   Alignment to
                  organisational
                    objectives


    Independent                    Decision
     assurance                      gates




       • Requirement
                         – Engage with stakeholders to define the organisational purpose and
                           objectives and how the project contributes
       • Why Important
                         – Ensures the organisation is doing the right projects
                         – By right projects we mean those that are in the best interest of the
                           organisation’s shareholders/stakeholders
       • How addressed by PRINCE2
                         – Organisation theme
                                       • Stakeholder interests
                         – Business Justification principle
                         – Business Case theme
                                       • “should be linked to the organisational context and should explain how the project will enable the
                                         achievement of corporate strategies and objectives”



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Security Classification: Confidential                                                                                          © Outperform UK Limited 2011
Delegating Authority
    Golden thread
                                   Reporting
of delegated authority


                   Alignment to
                  organisational
                    objectives


    Independent                    Decision
     assurance                      gates




       • Requirement
                         – Define where decisions can be most effectively made
       • Why Important
                         – Decisions should be made at an appropriate level within an organisation
                         – It should be clear who should make what type of decisions
                         – Everyone should be held to account by someone
       • How addressed by PRINCE2
                         – Defined roles and responsibilities principle
                         – Organisation theme
                                       • 4 management layers – commissioning, directing, managing, delivering
                         – Manage by Exception principle
                                       • Tolerances



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Security Classification: Confidential                                                                     © Outperform UK Limited 2011
Reporting
    Golden thread
                                   Reporting
of delegated authority


                   Alignment to
                  organisational
                    objectives


    Independent                    Decision
     assurance                      gates




       • Requirement
                         – Ensure transparency of decisions and actions and report their outcome
       • Why Important
                         – An essential element of good governance is that those who are delegated
                           authority should:
                                       • periodically report progress against the responsibilities delegated to them
                                       • report if they are unable to meet their accountabilities within the authority they have
                                         been granted.
                                       • report if there are any conflicts of interest which may affect decisions and actions they
                                         undertake using the authority they have been granted

       • How addressed by PRINCE2
                         – Manage by Exception principle
                         – Progress theme
                                       • Time based reporting
                                       • Event based reporting

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Security Classification: Confidential                                                                                 © Outperform UK Limited 2011
Independent Assurance
    Golden thread
                                   Reporting
of delegated authority


                   Alignment to
                  organisational
                    objectives


    Independent                    Decision
     assurance                      gates




       • Requirement
                         – Verify through independent review
       • Why Important
                         – Assurance enables transparency of decision-making and provides
                           confidence to those granting authority that objectives can be met without
                           them needing to get more involved.
                         – Without on-going assurance, those granting authority are solely relying on
                           the self-reporting by those they have delegated authority to.
       • How addressed by PRINCE2
                         – Organisation theme
                                       • Project Board’s responsibilities
                         – Quality theme
                                       • Project assurance
                                       • Quality assurance


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Security Classification: Confidential                                                      © Outperform UK Limited 2011
Decision gates
    Golden thread
                                   Reporting
of delegated authority


                   Alignment to
                  organisational
                    objectives


    Independent                    Decision
     assurance                      gates




       • Requirement
                         – Define when critical decisions need to be made
       • Why important
                         – Decision gates provide a final ‘fail-safe’ if the reporting element masks
                           the true position and any issues or weaknesses are missed by the
                           assurance activities.
                         – Decision gates provide a periodic opportunity to check if the other
                           governance elements are adequate or whether they need to be amended.
       • How addressed by PRINCE2
                         – Manage by Stages principle
                         – Plans theme
                         – Directing a Project process



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Security Classification: Confidential                                                     © Outperform UK Limited 2011
Practical application - Mapping Governance

                           Objectives              Authority   Reporting   Reviews   Gates
Sponsoring Group
(Investors)




Programme Board
(Directors)




Programme
Manager
(Captain)




Project Managers
(1st Mate, Chief
Engineer, Purser)




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Security Classification: Confidential                                                  © Outperform UK Limited 2011
Conclusion

    • Key elements of governance addressed by PRINCE2
             – Alignment - Engage with stakeholders to define the
               organisational purpose and objectives and how the project
               contributes
             – Delegation - Define where decisions can be most effectively
               made
             – Reporting - Ensure transparency of decisions and actions and
               report their outcome
             – Independent review - Corroborate through independent review
             – Decision gates - Define when critical decisions need to be made




Doc Number / Version Number : 0927-01-09-02/ 1v7                                                      Page 14
Security Classification: Confidential                                            © Outperform UK Limited 2011
Contacts

    • UK                                                                 • UAE
             – t +44 8451 304861                                              – t +971 50 321 7420
             – e info@outperform.co.uk                                        – e info@outperform.ae
             – w www.outperform.co.uk                                         – w www.outperform.ae


    • Licenced Partners in other countries
             – Germany: PMFX Consulting Project Management GmbH
             – Ireland: PMOworks Limited
             – KSA: Future Educations Ltd
             – Switzerland: Profeo Ltd

      BPUG® is a Registered Trade Mark of Best Practice User Group Ltd
      Best Practice User Group™ and the Best Practice User Group™ logo are Trade Marks of Best Practice User Group Ltd
      Align Toolkit® is a Registered Trade Mark of Outperform UK Ltd
      Outperform™ is a Trade Mark of Outperform UK Ltd


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Security Classification: Confidential                                                                                    © Outperform UK Limited 2011

2012 01 Apm Branch Governance And Prince2

  • 1.
    Effective Project Governanceand PRINCE2® 2009 Andy Murray Director, Outperform PRINCE2 Lead Author Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 1 Security Classification: Confidential PRINCE2® is a Registered Trade Mark of the Cabinet Office © Outperform UK Limited 2011
  • 2.
    Speaker Profile –Andy Murray • Andy Murray is a Chartered Director and PRINCE2 Registered Consultant, having worked in the field of Projects and Programmes for over 15 years. • He is currently a director of Outperform UK Ltd (www.outperform.co.uk), an Accredited Consultancy Organisation (ACO) licensed to consult in the OGC’s best practice trilogy of PRINCE2™, MSP and M_o_R®. • Andy was an early adopter of PRINCE2™, back in 1997, and has been helping organisations implement and gain value from PRINCE2™ ever since. He has helped implement PRINCE2™ in numerous organisations in more than a dozen countries. • Andy has been using maturity models as a consulting aid for more than five years, since they help diagnose an organisation’s strengths and weaknesses, prioritise improvement initiatives and measure progress. Andy has used the OGC’s PRINCE2™ Maturity Model (P2MM) and Portfolio, Programme and Project Management Maturity Model (P3M3) as a means to both benchmark organisations via the APM Group assessment process and to define improvement plans. • Andy is the co-author the P2MM Guide - published in July 2007 by TSO. • Andy was the Lead Author for PRINCE2 2009. Doc Number / Version Number : 0927-01-09-02/ 1v7 2 Page 2 Security Classification: Confidential © Outperform UK Limited 2011
  • 3.
    Company Profile -Outperform • A specialist consultancy – Helping organisations improve their bid, project and programme management performance through the practical application of best practice methods • Accreditations – ISO9001 Certified – Accredited Consulting Organisation • Professional membership – APM corporate member – Best Practice User Group™ member Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 3 Security Classification: Confidential © Outperform UK Limited 2011
  • 4.
    PRINCE2 2009 • New version updated in June 2009 • Refreshed to improve alignment with other OGC guidance (MSP, MoR, P3O, P3M3) • Refresh to reflect latest research on project management, in particular ‘Rethinking Project Management’ • Over 170 organisations involved in public consultation, 15 organisations participated in pilots and 86 people reviewed the draft manuscripts • 2 year project, 7 iterations But Gartner’s review criticised PRINCE2 2009 for not addressing ‘governance’ Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 4 Security Classification: Confidential © Outperform UK Limited 2011
  • 5.
    So, what isgovernance? • OECD – Corporate governance involves a set of relationships between a company’s management, its board, its shareholders and other stakeholders. Corporate governance also provides the structure through which the objectives of the company are set, and the means of attaining those objectives and monitoring performance are determined. • IOD – A governance framework should ensure that corporate boards effectively monitor managerial performance and achieve an equitable return for shareholders – reinforcing the values of fairness, transparency, accountability and responsibility. • Independent Commission on Good Governance in Public Services – The function of governance is to ensure that an organisation or partnership fulfils its overall purpose, achieves its intended outcomes for citizens and service users, and operates in an effective, efficient and ethical manner. Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 5 Security Classification: Confidential © Outperform UK Limited 2011
  • 6.
    What is ProjectGovernance • APM Governance SIG – The governance of project management concerns those areas of corporate governance that are specifically related to project activities. – Effective governance of project management ensures that an organization’s project portfolio is aligned to the organization’s objectives, is delivered efficiently, and is sustainable. – Governance of project management also supports the means by which the corporate board and other major project stakeholders are provided with timely, relevant and reliable information. Directing Change: A Guide to Governance of Project Management (reprinted with minor revisions 2005), APM Governance SIG. © Association for Project Management, 2004. Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 6 Security Classification: Confidential © Outperform UK Limited 2011
  • 7.
    My interpretation –5 common elements Delegated authority Reporting Alignment to organisational objectives Independent Decision assurance gates © Outperform UK Ltd Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 7 Security Classification: Confidential © Outperform UK Limited 2011
  • 8.
    Strategic Alignment Golden thread Reporting of delegated authority Alignment to organisational objectives Independent Decision assurance gates • Requirement – Engage with stakeholders to define the organisational purpose and objectives and how the project contributes • Why Important – Ensures the organisation is doing the right projects – By right projects we mean those that are in the best interest of the organisation’s shareholders/stakeholders • How addressed by PRINCE2 – Organisation theme • Stakeholder interests – Business Justification principle – Business Case theme • “should be linked to the organisational context and should explain how the project will enable the achievement of corporate strategies and objectives” Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 8 Security Classification: Confidential © Outperform UK Limited 2011
  • 9.
    Delegating Authority Golden thread Reporting of delegated authority Alignment to organisational objectives Independent Decision assurance gates • Requirement – Define where decisions can be most effectively made • Why Important – Decisions should be made at an appropriate level within an organisation – It should be clear who should make what type of decisions – Everyone should be held to account by someone • How addressed by PRINCE2 – Defined roles and responsibilities principle – Organisation theme • 4 management layers – commissioning, directing, managing, delivering – Manage by Exception principle • Tolerances Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 9 Security Classification: Confidential © Outperform UK Limited 2011
  • 10.
    Reporting Golden thread Reporting of delegated authority Alignment to organisational objectives Independent Decision assurance gates • Requirement – Ensure transparency of decisions and actions and report their outcome • Why Important – An essential element of good governance is that those who are delegated authority should: • periodically report progress against the responsibilities delegated to them • report if they are unable to meet their accountabilities within the authority they have been granted. • report if there are any conflicts of interest which may affect decisions and actions they undertake using the authority they have been granted • How addressed by PRINCE2 – Manage by Exception principle – Progress theme • Time based reporting • Event based reporting Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 10 Security Classification: Confidential © Outperform UK Limited 2011
  • 11.
    Independent Assurance Golden thread Reporting of delegated authority Alignment to organisational objectives Independent Decision assurance gates • Requirement – Verify through independent review • Why Important – Assurance enables transparency of decision-making and provides confidence to those granting authority that objectives can be met without them needing to get more involved. – Without on-going assurance, those granting authority are solely relying on the self-reporting by those they have delegated authority to. • How addressed by PRINCE2 – Organisation theme • Project Board’s responsibilities – Quality theme • Project assurance • Quality assurance Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 11 Security Classification: Confidential © Outperform UK Limited 2011
  • 12.
    Decision gates Golden thread Reporting of delegated authority Alignment to organisational objectives Independent Decision assurance gates • Requirement – Define when critical decisions need to be made • Why important – Decision gates provide a final ‘fail-safe’ if the reporting element masks the true position and any issues or weaknesses are missed by the assurance activities. – Decision gates provide a periodic opportunity to check if the other governance elements are adequate or whether they need to be amended. • How addressed by PRINCE2 – Manage by Stages principle – Plans theme – Directing a Project process Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 12 Security Classification: Confidential © Outperform UK Limited 2011
  • 13.
    Practical application -Mapping Governance Objectives Authority Reporting Reviews Gates Sponsoring Group (Investors) Programme Board (Directors) Programme Manager (Captain) Project Managers (1st Mate, Chief Engineer, Purser) Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 13 Security Classification: Confidential © Outperform UK Limited 2011
  • 14.
    Conclusion • Key elements of governance addressed by PRINCE2 – Alignment - Engage with stakeholders to define the organisational purpose and objectives and how the project contributes – Delegation - Define where decisions can be most effectively made – Reporting - Ensure transparency of decisions and actions and report their outcome – Independent review - Corroborate through independent review – Decision gates - Define when critical decisions need to be made Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 14 Security Classification: Confidential © Outperform UK Limited 2011
  • 15.
    Contacts • UK • UAE – t +44 8451 304861 – t +971 50 321 7420 – e info@outperform.co.uk – e info@outperform.ae – w www.outperform.co.uk – w www.outperform.ae • Licenced Partners in other countries – Germany: PMFX Consulting Project Management GmbH – Ireland: PMOworks Limited – KSA: Future Educations Ltd – Switzerland: Profeo Ltd BPUG® is a Registered Trade Mark of Best Practice User Group Ltd Best Practice User Group™ and the Best Practice User Group™ logo are Trade Marks of Best Practice User Group Ltd Align Toolkit® is a Registered Trade Mark of Outperform UK Ltd Outperform™ is a Trade Mark of Outperform UK Ltd Doc Number / Version Number : 0927-01-09-02/ 1v7 Page 15 Security Classification: Confidential © Outperform UK Limited 2011