The pack is a high level summary of the programme and anticipated deliverables

2. Not knowing what and how choices are made will have unexpected outcomes Clarity about choices and assurance processes will have a huge impact on business results

3. Choicce leads to less options, increased result focus and reduction of waste One size does not fit all

4. Choice is minimizing activity and optimizing result Successful delivery

5. The assurance choices and intervention points create a tailor made solution for your needs One size does not fit all

6. Three key principles of assurance work together to tailor solutions after the opportunity identification

7. Different current states require different approaches, you have a choice Content Process High Low Low One size does not fit all

8. Analysis establishes choices Analysis will highlight the options and choices that need to be made to reduce work and drive result

9. Analysis and data mining will guide the choices and clarify the potential impact of an assurance task

10. Design will be tailored and timed Design will be done with the right focus by the right people with agreed scope

11. Execution is with and by your people Execution is geared to maximize result and speed of intended delivery

12. Long term sustainability requires four key modules of activity that have to be right

13. Foundation Basics Performance The modules all have similar building blocks that can help with result assurance of the activity Leadership Communication Processes and Procedures Capacity and Capability Assurance and review Simple performance metrics

14. Based on Industry Benchmarks an improvement program is designed for all sustainability modules Leadership Communication Processes and Procedures Capacity and Capability Assurance and review Simple performance metrics Leadership Communication Processes and Procedures Capacity and Capability Assurance and review Simple performance metrics

15. There is a paradigm in perception of how people learn and change their behaviors OK SAME Yes No No One size does not fit all

16. Best practices can be found from several sources and learning suffers from ‘not invented here’

17. A system induced position is forced by an external source and is undesirable

18. Recognition of what works and reinforcement of that activity makes results delivery repeatable

19. Diversity is the Company Culture Learning barometer and shows innovation preparedness Respect and acceptance of each unique contribution creates a learning environment open to innovation