presentation of eokam\' services. eoKam is specialized in designing and setting up account management solutions for large accounts sales teams. eoKam helps its customers focusing on productivity, sales reporting and strategic data sharing, in particular with KamUp!, the collaborative account management software, the ideal companion of CRM systems.

1. Consulting – Software – Training for Key Account sales teams Customer intelligence : A new dimension for your business relationships April 2011 1

2. eoKam’s core business 2 A pure player in Account Management

3. Software publishing : KamUp! 3

4. Software publishing eoKam developed KamUp!, a standalone software to organize, and to share strategic data about key accounts An intuitive and simple tool Immediate productivity improvement A qualitative and quantitative vision of the business Cost controlled A modern offer, in SaaS KamUp!, a solution for international sales people in industrial and services mid size companies, facing issues in terms of : Data sharing Efficient sales reporting Loyalty and cross selling at complex & multi-locations customers Long lasting growth 4

7. Competitive analysis

9. Executive account reviews generation.

10. Real time reporting.

12. Custom developments upon request.

13. Possible data integration from CRM & ERP.KamUp! at a glance

14. Knowledgedatabase KamUp! exploits qualitative & quantitative data on 3 axes 6 Key contacts mapping Customer satisfaction and purchasing motivations Business potential and growth opportunities Customer’s ecosystem and strategic data sharing Action Reporting Productivity Single click executive account review generation Negotiation and meeting preparation wizard SWOT frames Customer’s milestones and alerts Competitive position analysis and climbing strategies Single click weekly and monthly reports generation Purchasing entities’ smart segmentation Key Account strategy definitions and execution Sales, budget, forecasts and KPI’s follow-up

15. KamUp! to save time A centralized access to key data, without searching in papers, notes, emails, Excel sheet, computer or anywhere else A simplified communication with the local sales teams A local and global follow up of your key clients The management of your sales, targets, forecasts and KPIs. A thin analysis of the most promising customers, to optimize your resources Frames for your account reviews, single click generation Easy and quick reporting Custom reports on your perimeter and your strategic customers. 20/04/2011 7

16. Consulting, development and set up of custom software solutions 8

17. Consulting, development, setup Turn your ideas into real solutions To define with you simple features to help your key account teams selling more, selling better and increasing the information sharing A rigorous methodology focused on deep upfront analysis and assessment (feasibility, stacks, existing practices, sales teams’ capital, internal and external implicit needs…) Open source technologies To ensure the feature, and to set it up at optimum cost and planning To avoid obsolescence risks To easily integrate your IT environment Assisting for an efficient team’s adoption Change management Users’ trainings A flexible approach to control the integration scenarios SaaS and Intranet versions Connections with CRM / ERP Application management 9

19. flow analysis

20. IT context

23. Management’s SponsorProduction Phase Progressivity Fine tune of the functional needs Key Account Pilot team Management’s Sponsoring Change Management Performance measurement Trainings Follow up

24. Training 11

25. Change management : Account Management training Intra company France & Europe (given in English language) Max 8 trainees/session 1 full day Custom seminars / Customer case possible Key account analysis Preparation to kamUp!’s usage The trainees will step back during a day to think about their business and to review the Key Account Management fundamentals. A large exchange day with their colleagues (same business / same products) Sharing best practices with the facilitator and working on business cases outside their known business. The hand book will allow each trainee to go deeper in details of a specific topic. 12

26. Thanks for your attention For anyrequest, please contact Nicolas CORMIER Tel + 33 1 47 32 04 76 – Mob +33 6 12 08 85 42 nicolas.cormier@eokam.com Visitwww.eokam.com 20/04/2011 13