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1 IBM: ORGANIZATIONAL CHANGE 4 Running head: IBM: ORGANIZATIONAL CHANGE IBM: Organizational Change Student Name Western Kentucky University LEAD 325 – Leading Change Cindy L. Ehresman November 12, 2018 IBM: Organizational Change Celebrating its one hundredth anniversary this year, International Business Machines Corporation is located in Armonk, New York, has 426,751 employees worldwide, and enjoys revenues of $99.9 billion (IBMa, 2011). Founded in 1911 in New York by Charles F. Flint, and originally named The Computing-Tabulating-Recording Company or CTR, the company manufactured and sold commercial scales, time recorders for industry, tabulators, along with other items. Operating out of New York City, the company employed 1,300 people with plants in several cities in addition to one in Canada. In 1914, Thomas J. Watson Sr. took over the company, and with his guidance, CTR became a frontrunner in technology and innovation, and a soon to be multinational corporation (IBMb, 2011). Changing its name to International Business Machines Corporation in 1924, IBM went on to develop new technologies, and in the 1940’s were on the cutting edge of the large electronic calculator research, eventually leading in 1952 to the IBM 701, their first large computer (IBMb, 2011). Also well known for introducing the first successful electric typewriter in the United States in 1935 and the Selectric Typewriter in the 1960’s (Batchelor, 2003), IBM continued to be in the forefront of innovation. As time went on IBM hung on to outdated methods of doing business, such as divisions producing their own parts, acting independently of one another and, in many cases, competing with each other. During 1993, IBM lost $8 billion and was near bankruptcy. Enter Lou Gerstner in 1993. He described the culture at IBM as, “inbred and ingrown” (DiCarlo, 2002). He tied compensation to the companies’ performance rather than by division to instill unity, consolidated divisions creating a culture of teamwork that had not existed at IBM, and eliminated products that were draining the company (DiCarlo, 2002). Through patience, hard work, and an understanding of the need for culture change, Gerstner was able to lead IBM back from the brink of disaster. Today, IBM even offers services in organizational change. References Batchelor, B. (2003). History of the IBM Typewriter. Retrieved from www.etypewriters.com: http://www.etypewriters.com/history.htm DiCarlo, L. (2002). How Lou Gerstner Got IBM to Dance. Retrieved from http://www.forbes.com/2002/11/11/cx_ld_1112gerstner.html IBM. (2011a). About IBM. Retrieved from http://www.ibm.com/ibm/us/en/ IBM. (2011b). IBM Achives. Retrieved from http://www-03.ibm.com/ibm/history/history/history_intro.html Running head: GE and Jack Welch Instructions- LEAD 530 Ter.
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CASE STUDY I-1
IMT Custom Machine Company,
Inc.: Selection of an Information
Technology Platform
June Page watched an October rainstorm coming out of the west from her second-
story executive office. Turning to a growing stack of paperwork, she also thought
of the dark cloud hanging over her information systems (IS) area.
Something had to be done. Committee after commit- tee had analyzed urgent
systems problems and proposed incremental solutions. And Page’s faith in her
staff usually led her to approve the recommendations. But soon another “glitch”
always seemed to develop, and another committee would have to be appointed.
“Something fundamental was missing,” she thought to herself. “We don’t have a
strategic direction for IS—we don’t know where we want to be or how to get
there. We have to get our arms around where we want to go with our information
systems once and for all.”
Page was a vice president and the division manager of a subsidiary within the
International Machine and Tool—USA (IMT-USA) Company. The IMT Customer
Machine Company built multimillion-dollar, large custom- made production
machines. These machines were used in the manufacturing of various parts for
large items such as automobiles. As division head, Page was responsible for two
factories, which built about 150 machines per year, and a third factory that made
smaller machined parts for the two factories. A service and spare parts group
within the division supported the repair and maintenance business for any custom
machine, including those built by IMT’s competition. The Fort Wayne, Indiana,
plant, where Page worked, was the largest custom machine factory in North
America. (See the organization chart in Exhibit 1).
In early September, Page had decided to ask an expe- rienced engineer to learn
about the IS activities, investigate all the issues, and develop a recommendation,
or at least some options for her to consider for getting IS on track for good. While
she recognized she had undertaken an uncon- ventional approach, she knew
Charles Browning was the right person for the task. Browning was a staff engineer
with
Copyright © 2010 by Stephen R. Nelson and Daniel W. DeHayes. This case was developed to
provide the basis for class discussion rather than to illustrate either effective or ineffective
handling of an administra- tive situation.
an extensive scientific computing background, finishing his MBA at a major
Midwestern university. He reported to the development engineering manager at
the Fort Wayne plant.
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I need you to survey the total IS picture and give me three or four basic directional
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the findings with you and then incorporate one of the alternatives into my business ...
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Case Study RubricCriterionStrongAverageWeakInt.docx
Case Study Rubric
Criterion
Strong
Average
Weak
Introduction / Primary Problem, Issue or Question Identification
States the case objective and clearly defines the problem, issue or question
Minimally describes the case, includes only the problem, issue or question
Bypasses the introduction and moves directly to commentary on the case
Understanding of Primary Problem, Issue or Question
Identifies and demonstrates a sophisticated understanding of the primary issues and or problems in the case study
Identifies and demonstrates an accomplished understanding of most of the issues/problems
Identifies and demonstrates acceptable understanding of some of the issues/problems in the case study
Analysis and Evaluation of Issues/Problems
Presents an insightful and thorough analysis of all identified problems, issues or questions; includes all necessary calculations
Presents a thorough analysis of most of the problems, issues or questions identified; missing some necessary calculations
Presents a superficial or incomplete analysis of some of the identified problems, issues or questions; omits necessary calculations
Recommendations on Effective
Solution
s/Strategies
Supports diagnosis and opinions with convincing arguments and evidence; presents a balanced and critical view; interpretation is both reasonable and objective
. Recommendations logically supported
Supports diagnosis and opinions with limited reasoning and evidence; presents a one‐sided argument; demonstrates little engagement with ideas presented. Illogical recommendations
Little or no action suggested, and/or ineffective or disconnected solutions proposed to the issues in the case study. No attempt at logical support for recommendations
Links to Course Readings and Additional Research
Makes appropriate and powerful connections between identified issues/problems and the strategic concepts studied in the course readings and lectures; supplements case study with relevant and thoughtful research and identifies all sources of information
Makes appropriate but vague connections between identified issues/problems and concepts studied in readings and lectures; demonstrates limited command of the analytical tools studied; supplements case study with limited sources
Makes ineffective connections or shows no connection between issues identified and the concepts studied in the readings; supplements case study, if at all, with incomplete information and sources
Writing Mechanics and Formatting Guidelines
Demonstrates a clear understanding of the audience for the case. Utilizes formatting, clarity and structure to enable the audience to readily see and understand recommended actions. Writing is logical, grammatically correct, spelling is error free
Demonstrates a limited understanding of the audience for the case. Ineffective structuring of response making it difficult to readily see and understand recommended actions. Writing shows poor logic, grammatical and spelli.
Case Study Rubric Directly respond to each questi.docx
Case Study Rubric
Directly respond to each question providing background to support your
response. (2 points)
Apply at least 2 concepts from the chapter material in the class text,
“Leadership; theory. Application and Skill Development.” Reference to,
“The Handbook of Leaders,” is a welcome addition. (2 points)
Apply your critical thinking skills. (2 points)
o A well cultivated critical thinker:
Raises vital questions and problems, formulating them
clearly and precisely;
Gathers and assesses relevant information, using abstract
ideas to interpret it effectively comes to well-reasoned
conclusions and solutions, testing them against relevant
criteria and standards;
Thinks open-mindedly within alternative systems of thought,
recognizing and assessing, as need be, their assumptions,
implications, and practical consequences; and
Communicates effectively with others in figuring out
solutions to complex problems.
o Taken from Richard Paul and Linda Elder, The Miniature Guide to
Critical Thinking Concepts and Tools, Foundation for Critical
Thinking Press, 2008
Case Studies must be submitted in the following format:
o Clearly title each in a word document with name, date, week etc.
o Must include clearly written and thoughtful narrative
o Post as a response in Blackboard
66352_FM_ptg01_i-xxviii.indd 4 10/21/14 12:16 AM
Australia • Brazil • Mexico • Singapore • United Kingdom • United States
Robert N. Lussier, Ph.D.
Spring field College
Christopher F. Achua, D.B.A.
University of Virginia’s College at Wise
S I X T H E D I T I O N
Leadership
THEORY, APPLICATION,
& SKILL DE VELOPMENT
66352_FM_ptg01_i-xxviii.indd 1 10/21/14 12:16 AM
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66352_FM_ptg01_i-xxviii.indd 4 10/21/14 12:16 AM
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some third party content may be suppressed. Editorial review has deemed that any suppressed
content does not materially affect the overall learning experience. The publisher reserves the right
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materials in your areas of interest.
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text may not be a.
Case Study Scenario Part 3IntroductionThis media piece exp.docx
Case Study Scenario Part 3
Introduction
This media piece explains four ethical theories in order to prepare you for the Unit 3 assignment,
Case Study Resolution
. This media piece also includes parts 1 and 2 of the case study videos for your review.
Part 3
Deontology
The ethical position to do what is right out of duty or obligation. It is often called rule-based ethics.
Deontology has been described as "absolutist," "universal," and "impersonal" (Kant, 1785/1959). It prioritizes absolute obligations over consequences. In this moral framework, ethical decision making is the rational act of applying universal principles to all situations irrespective of specific relations, contexts, or consequences. This reflects Immanuel Kant's conviction that ethical decisions cannot vary or be influenced by special circumstances or relationships. Rather, a decision is "moral" only if a rational person believes the act resulting from the decision should be universally followed in all situations. For Kant, respect for the worth of all persons was one such universal principle. A course of action that results in a person being used simply as a means for others' gains would ethically unacceptable.
With respect to deception in research, from a deontological perspective, since we would not believe it moral to intentionally deceive individuals in some other context, neither potential benefits to society nor the effectiveness of participant debriefing for a particular deception study can morally justify intentionally deceiving persons about the purpose or nature of a research study. Further, deception in research would not be ethically permissible since intentionally disguising the nature of the study for the goals of research violates the moral obligation to respect each participant's intrinsic worth by undermining individuals' right to make rational and autonomous decisions regarding participation (Fisher & Fyrberg, 1994).
Utilitarianism
The ethical position depends on the consequences of the action with the goal being producing the most good.
Utilitarian theory prioritizes the consequences (or utility) of an act over the application of universal principles (Mill, 1861/1957). From this perspective, an ethical decision is situation specific and must be governed by a risk-benefit calculus that determines which act will produce the greatest possible balance of good over bad consequences. An "act utilitarian" makes an ethical decision by evaluating the consequences of an act for a given situation. A "rule utilitarian" makes an ethical decision by evaluating whether following a general rule in all similar situation would create the greater good. Like deontology, utilitarianism is impersonal: It does not take into account interpersonal and relational features of ethical responsibility. From this perspective, psychologists' obligations to those with whom they work can be superseded by an action that would produce a greater good for others (Fisher, 1999).
A ps.
Case Study RubricYour case study will be assessed as follows•.docx
The document discusses Chevron Corporation's evolution of IT infrastructure to better support its global energy operations. It describes how Chevron uses Supervisory Control and Data Acquisition (SCADA) systems and sensors to monitor and optimize operations at its refineries. It also discusses Chevron's use of enterprise applications like SAP ERP and its move to cloud computing and business-focused web services. Finally, it outlines Chevron's vision for future infrastructure including increased use of mobility, analytics, and social media.
Case study RubricCriterionOutstanding 3.75Very Good 3 .docx
Case study Rubric
Criterion
Outstanding 3.75
Very Good 3
Good 2.5
Unacceptable 1
Score
Completeness
Complete in all respects; reflects all requirements
Complete in most respects; reflects most requirements
Incomplete many respects; reflects few requirements
Incomplete in most respects; does not reflect requirements
Understanding
Demonstrates excellent understanding of the topic(s) and issue(s)
Demonstrates an accomplished understanding of the topic(s) and issue(s)
Demonstrates an acceptable understanding of the topic(s) and issue(s)
Demonstrates an inadequate understanding of the topic(s) and issue(s)
Analysis
Presents an insightful and through analysis of the issue (s) identified
Presents a thorough analysis of most of the issue(s) identified
Presents a superficial analysis of some of the issue(s) identified
Presents an incomplete analysis of the issue(s) identified.
Evaluation
Makes appropriate and powerful connections between the issue(s) identified and the concept(s) studied
Makes appropriate connections between the issue(s) identified and the concept(s) studied
Makes appropriate but somewhat vague connections between the issue(s) identified and the concept(s) studied
Makes little or no connection between the issue(s) identified and the concept(s) studied.
Opinion
Supports opinion with strong arguments and evidence; presents a balanced and critical view; interpretation is both reasonable and objective
Supports opinion with reasons and evidence; presents a fairly balanced view; interpretation is both reasonable and objective
Supports opinion with limited reasons and evidence; presents a somewhat one-sided argument
Supports opinion with few reasons and little evidence; argument is one-sided and not objective.
Recommendations
Presents detailed, realistic, and appropriate recommendations clearly supported by the information presented and concepts studied
Presents specific, realistic and appropriate recommendation supported by the information presented and the concepts studied
Presents realistic or appropriate recommendation supported by the information presented and the concepts studied
Presents realistic or appropriate recommendation with little, if any, support from the information and the concepts studied.
Grammar and Spelling
Minimal spelling and grammar errors
Some spelling and grammar errors
Noticeable spelling and grammar errors
Unacceptable number of spelling and grammar errors
APA guidelines
Uses APA guidelines accurately and consistently to cite sources
Uses APA guidelines with minor violations to cite sources
Reflects incomplete knowledge of APA guidelines
Does not use APA guidelines
Total
.
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3. As production has globalized, firms have reorganized by outsourcing stages of production, selling non-core assets, and emphasizing human capital over physical assets to retain talent.
Report on GENERAL ELECTRIC
General Electric (GE) is an American multinational conglomerate founded in 1892 with businesses across energy, aviation, healthcare, and media that employs over 287,000 people worldwide; GE traces its origins to Thomas Edison and other pioneers in electrical engineering and has evolved its human resources practices to strategically support its business goals and develop its employees. GE prioritizes ethics, governance, environmental stewardship, and community engagement in its operations around the world.
OM.ppt
The Industrial Revolution began in England and spread to other European countries and the United States in the late 18th century. Key developments included Eli Whitney's concept of interchangeable parts in 1790 and the growth of the textile industry as the first major industry in the US. During the post-Civil War period, expanded production capacity, workforce, markets, and transportation systems set the stage for massive 20th century growth. Frederick Taylor developed scientific management in the early 1900s to optimize workflows using time and motion studies. Ford Motor Company then embodied these principles with assembly lines and mass production.
Aviation Wikinomics
The document discusses how mass collaboration, or "Wikinomics", is altering traditional business models and economics. It provides examples of how open sharing of intellectual property and collaborative problem solving, like with Linux and Goldcorp's gold mining challenge, can drive innovation. The airline industry in particular faces challenges that require new strategies leveraging mass collaboration through shared networks and processes to reduce costs while improving operations. Blue Water Solutions is an aviation consulting firm that helps clients address challenges through collaborative partnerships and leveraging subject matter experts.
General management2
1) McDonald's launched a "My First" campaign to combat the negative "McJob" stereotype and portray their jobs as a way for employees to gain valuable career skills and experience. The campaign features successful individuals who started their careers at McDonald's.
2) Additional efforts include distributing media highlighting McDonald's CEO and other top leaders started as front-line employees, and initiatives to improve employee pride, loyalty, and recruitment through word-of-mouth.
3) While these efforts aim to improve McDonald's image as an employer and make their jobs more appealing, some executives acknowledge the positions are generally intended as complementary or student jobs rather than lifestyle careers.
State of smarter utilities
This white paper discusses opportunities in the energy and utilities industries to become smarter through enhanced collaboration and customer engagement. It notes that energy systems must modernize to reduce their environmental impact, and that increased investments are enabling rapid progress. The key points discussed are: (1) Collaboration across the industry is essential to fulfill the promise of new technologies; (2) Utilities are partnering not just with each other but also with new entities like technology companies; and (3) Putting customers at the center through analytics and listening to their needs will help build smarter industries.
General Electric
General Electric has historically diversified into many industries, both related and unrelated to its original focus on electricity generation. In recent decades, GE has refocused on industries related to its core competencies of innovation, management training, and tax strategies. GE's aviation, healthcare, oil & gas, power & water, and transportation divisions are considered operationally related, while GE Capital is viewed as unrelated. The presentation analyzes the operational relatedness of key GE divisions and concludes GE should focus on related areas while being careful not to fall into question marks or dogs in the BCG matrix.
An Uncommonly Cohesive Conglomerate
How United Technologies Corporation—owner of Pratt & Whitney, Otis Elevator, and a wide range of other businesses—became one of the major corporate success stories of the past two decades. See also The Story of UTCʼs Success—In Pictures: http://www.strategy-business.com/The-Story-of-UTCs-Success-In-Pictures.
History of production and operations management
This document provides a summary of a presentation on the history of production and operations management given by Prashant Ranka. It discusses key concepts and contributors in the evolution of production management, including Adam Smith's specialization of labor theory from 1776, Eli Whitney's interchangeable parts from 1799, Frederick Taylor's scientific management techniques from the 1900s, and Frank and Lillian Gilbreth's motion study and time study innovations. It also summarizes milestones like the Industrial Revolution, developments in the post-Civil War period, operations research applications during World War II, the computer revolution, and the growth of services management.
Lean manufacturimg system
This document provides an overview of lean manufacturing, including its origins and key principles. It discusses how lean manufacturing aims to eliminate waste and non-value-added activities to improve efficiency. The document traces the development of lean thinking from earlier concepts of scientific management. It also outlines the five principles of lean manufacturing according to Womack and Jones: defining value, eliminating unnecessary steps, making value flow, customer pull, and continuous improvement.
General electric 3
General Electric (GE) is a multinational conglomerate founded by Thomas Edison in 1876 and headquartered in Connecticut. It operates in various industries including energy, technology, aviation, healthcare, and media. GE Capital provides financial services and some of GE's major subsidiaries are NBC Universal, GE Aviation, and GE Healthcare. The company has faced legal issues and controversies over pollution and taxes but has also invested in renewable energy and clean technology initiatives.
10 Most Disruptive Automation Companies to Watch 2022.pdf
This edition features some of the top companies that have pioneered the automation industry & are exemplifying the business community
CASE STUDY I-1 IMT Custom Machine Company, Inc. S.docx
CASE STUDY I-1
IMT Custom Machine Company,
Inc.: Selection of an Information
Technology Platform
June Page watched an October rainstorm coming out of the west from her second-
story executive office. Turning to a growing stack of paperwork, she also thought
of the dark cloud hanging over her information systems (IS) area.
Something had to be done. Committee after commit- tee had analyzed urgent
systems problems and proposed incremental solutions. And Page’s faith in her
staff usually led her to approve the recommendations. But soon another “glitch”
always seemed to develop, and another committee would have to be appointed.
“Something fundamental was missing,” she thought to herself. “We don’t have a
strategic direction for IS—we don’t know where we want to be or how to get
there. We have to get our arms around where we want to go with our information
systems once and for all.”
Page was a vice president and the division manager of a subsidiary within the
International Machine and Tool—USA (IMT-USA) Company. The IMT Customer
Machine Company built multimillion-dollar, large custom- made production
machines. These machines were used in the manufacturing of various parts for
large items such as automobiles. As division head, Page was responsible for two
factories, which built about 150 machines per year, and a third factory that made
smaller machined parts for the two factories. A service and spare parts group
within the division supported the repair and maintenance business for any custom
machine, including those built by IMT’s competition. The Fort Wayne, Indiana,
plant, where Page worked, was the largest custom machine factory in North
America. (See the organization chart in Exhibit 1).
In early September, Page had decided to ask an expe- rienced engineer to learn
about the IS activities, investigate all the issues, and develop a recommendation,
or at least some options for her to consider for getting IS on track for good. While
she recognized she had undertaken an uncon- ventional approach, she knew
Charles Browning was the right person for the task. Browning was a staff engineer
with
Copyright © 2010 by Stephen R. Nelson and Daniel W. DeHayes. This case was developed to
provide the basis for class discussion rather than to illustrate either effective or ineffective
handling of an administra- tive situation.
an extensive scientific computing background, finishing his MBA at a major
Midwestern university. He reported to the development engineering manager at
the Fort Wayne plant.
At a meeting on September 3, 2002, Page had given the charge to Browning:
I need you to survey the total IS picture and give me three or four basic directional
options which will satisfy our IS needs over the next several years. I want you to
report your findings in six weeks. Plan on giv- ing it to me straight. I will review
the findings with you and then incorporate one of the alternatives into my business ...
General electric
General Electric (GE) is a large American multinational conglomerate founded by Thomas Edison in 1876. It operates in diverse business areas including energy, aviation, healthcare, and capital through various business units. Some of its major products and services include aircraft engines, power generation equipment, medical imaging technology, and financial services. GE pursues innovation and has a history of acquisitions to grow its business, though it has also faced controversies over environmental pollution, tax practices, and reactor designs.
General Electric B2B Marketing
Under the leadership of CEOs Jack Welch and Jeff Immelt, GE transformed from an American manufacturer into a global conglomerate with diverse business units including energy, aviation, healthcare, and media. Welch grew earnings from $12 billion to $280 billion from 1981 to 2001. Immelt launched marketing campaigns like "Imagination at Work", "Ecomagination", and "Healthymagination" to communicate GE's focus on innovation and technology. As a predominantly B2B company, GE's success relies on establishing itself as an innovative brand through effective B2B marketing.
Similar to 1IBM ORGANIZATIONAL CHANGE .docx (17)
10 Most Disruptive Automation Companies to Watch 2022.pdf
10 Most Disruptive Automation Companies to Watch 2022.pdf
CASE STUDY I-1 IMT Custom Machine Company, Inc. S.docx
CASE STUDY I-1 IMT Custom Machine Company, Inc. S.docx
More from drennanmicah
Case Study RubricCriterionStrongAverageWeakInt.docx
Case Study Rubric
Criterion
Strong
Average
Weak
Introduction / Primary Problem, Issue or Question Identification
States the case objective and clearly defines the problem, issue or question
Minimally describes the case, includes only the problem, issue or question
Bypasses the introduction and moves directly to commentary on the case
Understanding of Primary Problem, Issue or Question
Identifies and demonstrates a sophisticated understanding of the primary issues and or problems in the case study
Identifies and demonstrates an accomplished understanding of most of the issues/problems
Identifies and demonstrates acceptable understanding of some of the issues/problems in the case study
Analysis and Evaluation of Issues/Problems
Presents an insightful and thorough analysis of all identified problems, issues or questions; includes all necessary calculations
Presents a thorough analysis of most of the problems, issues or questions identified; missing some necessary calculations
Presents a superficial or incomplete analysis of some of the identified problems, issues or questions; omits necessary calculations
Recommendations on Effective
Solution
s/Strategies
Supports diagnosis and opinions with convincing arguments and evidence; presents a balanced and critical view; interpretation is both reasonable and objective
. Recommendations logically supported
Supports diagnosis and opinions with limited reasoning and evidence; presents a one‐sided argument; demonstrates little engagement with ideas presented. Illogical recommendations
Little or no action suggested, and/or ineffective or disconnected solutions proposed to the issues in the case study. No attempt at logical support for recommendations
Links to Course Readings and Additional Research
Makes appropriate and powerful connections between identified issues/problems and the strategic concepts studied in the course readings and lectures; supplements case study with relevant and thoughtful research and identifies all sources of information
Makes appropriate but vague connections between identified issues/problems and concepts studied in readings and lectures; demonstrates limited command of the analytical tools studied; supplements case study with limited sources
Makes ineffective connections or shows no connection between issues identified and the concepts studied in the readings; supplements case study, if at all, with incomplete information and sources
Writing Mechanics and Formatting Guidelines
Demonstrates a clear understanding of the audience for the case. Utilizes formatting, clarity and structure to enable the audience to readily see and understand recommended actions. Writing is logical, grammatically correct, spelling is error free
Demonstrates a limited understanding of the audience for the case. Ineffective structuring of response making it difficult to readily see and understand recommended actions. Writing shows poor logic, grammatical and spelli.
Case Study Rubric Directly respond to each questi.docx
Case Study Rubric
Directly respond to each question providing background to support your
response. (2 points)
Apply at least 2 concepts from the chapter material in the class text,
“Leadership; theory. Application and Skill Development.” Reference to,
“The Handbook of Leaders,” is a welcome addition. (2 points)
Apply your critical thinking skills. (2 points)
o A well cultivated critical thinker:
Raises vital questions and problems, formulating them
clearly and precisely;
Gathers and assesses relevant information, using abstract
ideas to interpret it effectively comes to well-reasoned
conclusions and solutions, testing them against relevant
criteria and standards;
Thinks open-mindedly within alternative systems of thought,
recognizing and assessing, as need be, their assumptions,
implications, and practical consequences; and
Communicates effectively with others in figuring out
solutions to complex problems.
o Taken from Richard Paul and Linda Elder, The Miniature Guide to
Critical Thinking Concepts and Tools, Foundation for Critical
Thinking Press, 2008
Case Studies must be submitted in the following format:
o Clearly title each in a word document with name, date, week etc.
o Must include clearly written and thoughtful narrative
o Post as a response in Blackboard
66352_FM_ptg01_i-xxviii.indd 4 10/21/14 12:16 AM
Australia • Brazil • Mexico • Singapore • United Kingdom • United States
Robert N. Lussier, Ph.D.
Spring field College
Christopher F. Achua, D.B.A.
University of Virginia’s College at Wise
S I X T H E D I T I O N
Leadership
THEORY, APPLICATION,
& SKILL DE VELOPMENT
66352_FM_ptg01_i-xxviii.indd 1 10/21/14 12:16 AM
Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
66352_FM_ptg01_i-xxviii.indd 4 10/21/14 12:16 AM
This is an electronic version of the print textbook. Due to electronic rights restrictions,
some third party content may be suppressed. Editorial review has deemed that any suppressed
content does not materially affect the overall learning experience. The publisher reserves the right
to remove content from this title at any time if subsequent rights restrictions require it. For
valuable information on pricing, previous editions, changes to current editions, and alternate
formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for
materials in your areas of interest.
Important Notice: Media content referenced within the product description or the product
text may not be a.
Case Study Scenario Part 3IntroductionThis media piece exp.docx
Case Study Scenario Part 3
Introduction
This media piece explains four ethical theories in order to prepare you for the Unit 3 assignment,
Case Study Resolution
. This media piece also includes parts 1 and 2 of the case study videos for your review.
Part 3
Deontology
The ethical position to do what is right out of duty or obligation. It is often called rule-based ethics.
Deontology has been described as "absolutist," "universal," and "impersonal" (Kant, 1785/1959). It prioritizes absolute obligations over consequences. In this moral framework, ethical decision making is the rational act of applying universal principles to all situations irrespective of specific relations, contexts, or consequences. This reflects Immanuel Kant's conviction that ethical decisions cannot vary or be influenced by special circumstances or relationships. Rather, a decision is "moral" only if a rational person believes the act resulting from the decision should be universally followed in all situations. For Kant, respect for the worth of all persons was one such universal principle. A course of action that results in a person being used simply as a means for others' gains would ethically unacceptable.
With respect to deception in research, from a deontological perspective, since we would not believe it moral to intentionally deceive individuals in some other context, neither potential benefits to society nor the effectiveness of participant debriefing for a particular deception study can morally justify intentionally deceiving persons about the purpose or nature of a research study. Further, deception in research would not be ethically permissible since intentionally disguising the nature of the study for the goals of research violates the moral obligation to respect each participant's intrinsic worth by undermining individuals' right to make rational and autonomous decisions regarding participation (Fisher & Fyrberg, 1994).
Utilitarianism
The ethical position depends on the consequences of the action with the goal being producing the most good.
Utilitarian theory prioritizes the consequences (or utility) of an act over the application of universal principles (Mill, 1861/1957). From this perspective, an ethical decision is situation specific and must be governed by a risk-benefit calculus that determines which act will produce the greatest possible balance of good over bad consequences. An "act utilitarian" makes an ethical decision by evaluating the consequences of an act for a given situation. A "rule utilitarian" makes an ethical decision by evaluating whether following a general rule in all similar situation would create the greater good. Like deontology, utilitarianism is impersonal: It does not take into account interpersonal and relational features of ethical responsibility. From this perspective, psychologists' obligations to those with whom they work can be superseded by an action that would produce a greater good for others (Fisher, 1999).
A ps.
Case Study RubricYour case study will be assessed as follows•.docx
The document discusses Chevron Corporation's evolution of IT infrastructure to better support its global energy operations. It describes how Chevron uses Supervisory Control and Data Acquisition (SCADA) systems and sensors to monitor and optimize operations at its refineries. It also discusses Chevron's use of enterprise applications like SAP ERP and its move to cloud computing and business-focused web services. Finally, it outlines Chevron's vision for future infrastructure including increased use of mobility, analytics, and social media.
Case study RubricCriterionOutstanding 3.75Very Good 3 .docx
Case study Rubric
Criterion
Outstanding 3.75
Very Good 3
Good 2.5
Unacceptable 1
Score
Completeness
Complete in all respects; reflects all requirements
Complete in most respects; reflects most requirements
Incomplete many respects; reflects few requirements
Incomplete in most respects; does not reflect requirements
Understanding
Demonstrates excellent understanding of the topic(s) and issue(s)
Demonstrates an accomplished understanding of the topic(s) and issue(s)
Demonstrates an acceptable understanding of the topic(s) and issue(s)
Demonstrates an inadequate understanding of the topic(s) and issue(s)
Analysis
Presents an insightful and through analysis of the issue (s) identified
Presents a thorough analysis of most of the issue(s) identified
Presents a superficial analysis of some of the issue(s) identified
Presents an incomplete analysis of the issue(s) identified.
Evaluation
Makes appropriate and powerful connections between the issue(s) identified and the concept(s) studied
Makes appropriate connections between the issue(s) identified and the concept(s) studied
Makes appropriate but somewhat vague connections between the issue(s) identified and the concept(s) studied
Makes little or no connection between the issue(s) identified and the concept(s) studied.
Opinion
Supports opinion with strong arguments and evidence; presents a balanced and critical view; interpretation is both reasonable and objective
Supports opinion with reasons and evidence; presents a fairly balanced view; interpretation is both reasonable and objective
Supports opinion with limited reasons and evidence; presents a somewhat one-sided argument
Supports opinion with few reasons and little evidence; argument is one-sided and not objective.
Recommendations
Presents detailed, realistic, and appropriate recommendations clearly supported by the information presented and concepts studied
Presents specific, realistic and appropriate recommendation supported by the information presented and the concepts studied
Presents realistic or appropriate recommendation supported by the information presented and the concepts studied
Presents realistic or appropriate recommendation with little, if any, support from the information and the concepts studied.
Grammar and Spelling
Minimal spelling and grammar errors
Some spelling and grammar errors
Noticeable spelling and grammar errors
Unacceptable number of spelling and grammar errors
APA guidelines
Uses APA guidelines accurately and consistently to cite sources
Uses APA guidelines with minor violations to cite sources
Reflects incomplete knowledge of APA guidelines
Does not use APA guidelines
Total
.
CASE STUDY RUBRIC MICROBIOLOGY For the Case Study assig.docx
CASE STUDY RUBRIC MICROBIOLOGY
For the Case Study assignment the current pathogen selections may be requested by sending
an email to your instructor!
Assigned Case Study Problem:
You will create a case study for a microbial infection selected from the current pathogen list. Your case
study will be assembled using a detailed rubric (see below). Upon completion, you will submit your
case study to the Blackboard gradebook in Unit 5 and to SafeAssign.
How to create a case study
The case studies are meant to be an enjoyable, interesting, and informative assignment. This is your
chance to show that you understand the key teaching points about a microbe and to communicate
these points in a written format.
What information belongs in my case study?
Have at least 3-4 key referenced points in each of the five areas shown in the Case Study Information
Chart (see below). The left-hand heading in the chart suggests the type of information requested for the
pathogen. Outlines can be in whatever form you prefer (bullets/charts/outlines/diagrams or a mix). Be
sure to include two discussion questions (and provide complete answers) that you can incorporate
into your case study (place them at the end of your write-up). These questions should help connect your
case to other material in the course. For example, what other microbes have an A-B toxin? What other
viruses are transmitted by fecal-oral spread?
How much information should I provide for my case study?
For the Case Study, you are asked to provide at least the information requested in the chart below. The
boxed questions are suggestions for the minimum amount of information within each category. The
more detailed the information, the better the study. You may consult your textbook, CDC, WHO, Access
Medicine, Google Scholar, NCBI, WebMD, etc. to find the information. For example, if you perform a
Google search using the name of the pathogen and the word ‘vaccine’, you will find information on
current vaccines (if any), those in clinical trials, vaccines used only in animals, etc.
Case Study Information Chart
Typical Case What does a typical case look like? Use the standard format for a
patient presentation with chief complaint (CC), history of present illness
(HPI), key physical exam details (PE), lab findings, signature signs, and
any other important findings.
Description of the infectious
agent
If it is a bacterium, how is it classified? If it is a virus, what kind of
nucleic acid does it have? Does it target specific cellular types
(tropism)? Does it form a spore? Is it aerobic? Is it intracellular? Can it
only be grown in a specific type of media? How is it distinguished from
other members of the species? Does the pathogen have a significant
history with humans or animals?
Epidemiology What do you feel are the most important points about the
epidemiology of the disease? Incidence? Portal of entry? Source? Is it a
normal microb.
Case Study Rubric .docx
Case Study Rubric Criteria / Score
Distinguished
Competent
Basic/Pass
Poor
Failing
Content Knowledge
20
18
15
13
0
Case is addressed expansively in reference to assignment instructions, and demonstrates mastery of the subject matter appropriate to the assignment.
Case is addressed according to assignment instructions, and demonstrates mastery of the subject matter appropriate to the assignment.
Case is addressed according to assignment instructions but does not demonstrate mastery of the subject matter appropriate to the assignment.
Case is addressed but does not adhere to assignment instructions and does not demonstrate mastery of the subject matter appropriate to the assignment.
Case is not addressed and/or does not adhere to assignment instructions and does not demonstrate mastery of the subject matter appropriate to the assignment.
Use of Evidence
10
9
8
6
0
Ideas are supported with evidence and demonstrate a clear understanding of the research and theory behind the topic.
Ideas are somewhat supported with evidence to demonstrate a basic understanding of the research and theory behind the topic.
Ideas are not fully supported with evidence and demonstrate some confusion about the research and theory that support the case study topic.
Ideas are not fully supported with evidence and lack understanding of the research and theory behind the topic.
Ideas are not supported with evidence.
Writing
10
9
8
6
0
Assignment is well written and well organized. Mechanics (spelling and punctuation) and grammar are excellent.
Assignment is well written and well organized and contains few minor errors in mechanics and/or grammar.
Assignment is well written and well organized but contains some minor errors in mechanics and/or grammar.
Assignment is not clear and/or lacks organization and/or contains several errors in mechanics and/or grammar.
Assignment lacks evidence of clear, organized scholarly writing and needs extensive additional work to meet assignment needs.
Standard Writing Style
6
5
4.5
4
0
Assignment demonstrates appropriate in-text citations of sources (where appropriate) and references in proper formatting style.
Assignment demonstrates appropriate in-text citations of sources (where appropriate) and references in proper formatting style and contains few minor formatting errors.
Assignment demonstrates appropriate in-text citations of sources (where appropriate) and references in proper formatting style but contains some minor formatting errors.
Assignment does not provide either in-text citations (where appropriate) or reference sources and/or contains several formatting errors.
Timeliness
4
3.5
3
2.5
0
*Students who initiate communication regarding individual circumstances for lateness will be graded at instructor’s discretion.
Assignment submitted on time.
Assignment submitted one day late.
Assignment submitted two days late.
Assignment submitted three days late.
Assig.
Case Study ReflectionWrite a 4-5 page paper. Your written assi.docx
Case Study Reflection
Write a 4-5 page paper. Your written assignments must follow APA guidelines. Be sure to support your work with specific citations from this week’s Learning Resources and additional scholarly sources as appropriate. Refer to the Pocket Guide to APA Style to ensure that in- text citations and reference list are correct. Submit your assignment to the Dropbox by the end of this Unit.
In 2007 San Francisco began its Healthy San Francisco Plan designed to provide health care for all San Francisco citizens. In 2007, it was estimated that San Francisco had 82,000 uninsured citizens. Under the plan, all uninsured citizens residing in San Francisco can seek care at the city's public and private clinics and hospitals. The basic coverage includes lab work, x-rays, surgery, and preventative care. The city plans to pay for this $203 million coverage by rerouting the $104 million the city currently spends treating the uninsured in the emergency rooms, mandating business contributions, and requiring income-adjusted enrollment fees. The plan requires all businesses with more than 20 employees to contribute a percentage toward the plan. Many business owners consider this a burden and warn they will not stay in the city. The Mayor sees universal health access a moral obligation for the city.
Take one of the following positions.
San Francisco has an obligation to provide its citizens with health access.-OR-
San Francisco does not have an obligation to provide its citizens with health access.
Discuss the following in your assignment
:
What is the government's role in regulating healthy and unhealthy behavior?
Has the balance between personal freedom and the government's responsibility to provide health and welfare of its citizens been eroded? Why or why not?
.
Case Study Questions (Each question is worth 6 marks)1. Defi.docx
Case Study Questions (Each question is worth 6 marks)
1. Define the term ‘gastronomy’ and provide some examples to demonstrate your understanding.
2. What benefits and opportunities exist for the local indigenous community of the Dja Dja Wurrung Clans with Bendigo newly designated as a creative city of gastronomy?
3. How may the regional city of Bendigo incorporate gastronomy into its destination branding? Provide some examples.
4. Discuss some potential issues and considerations associated with using gastronomy in destination branding activities.
5. Outline some potential creative network collaborations which may result from Bendigo now being admitted to the Creative Cities Network.
.
Case Study Reorganizing Human Resources at ASP SoftwareRead the.docx
Case Study: Reorganizing Human Resources at ASP Software
Read the ASP Software case (Anderson, 2005a) and consider the following questions:
How does the client feel about how the change has been managed at this point?
How do you think the management team or employees feel?
What has McNulty done well in managing the change to this point?
What could she have done differently?
What intervention strategy and intervention activities would you recommend to McNulty?
How would you structure these activities?
What roles would McNulty, the management team, and the consultant play?
.
Case Study Report Rubric CriterionWeakAverageStrongIdent.docx
Case Study Report Rubric
Criterion
Weak
Average
Strong
Identification of Main Issues/Problems
Identifies and demonstrates acceptable understanding of some of the issues/problems in the case study.
Identifies and demonstrates an accomplished understanding of most of the issues/problems.
Identifies and demonstrates a sophisticated understanding of the main issues/problems in the case study.
Analysis and Evaluation of Issues/Problems
Presents a superficial or incomplete analysis of some of the identified issues; omits necessary calculations.
Presents a thorough analysis of most of the issues identified; missing some necessary calculations.
Presents an insightful and thorough analysis of all identified issues/problems; includes all necessary calculations.
Recommendations on Effective
Solution
s/Strategies
Little or no action suggested and/or inappropriate solutions proposed to the issues in the case study.
Supports diagnosis and opinions with limited reasoning and evidence; presents a somewhat one-sided argument; demonstrates little engagement with ideas presented.
Supports diagnosis and opinions with strong arguments and well-documented evidence; presents a balanced and critical view; interpretation is both reasonable and objective.
Links to Course Readings and Additional Research
Makes inappropriate or little connection between issues identified and the concepts studied in the readings; supplements case study, if at all, with incomplete research and documentation.
Makes appropriate but somewhat vague connections between identified issues/problems and concepts studied in readings and lectures; demonstrates limited command of the analytical tools studied; supplements case study with limited research.
Makes appropriate and powerful connections between identified issues/ problems and the strategic concepts studied in the course readings and lectures; supplements case study with relevant and thoughtful research and documents all sources of information.
Writing Mechanics and Formatting Guidelines
Writing is unfocused, rambling, or contains serious errors; poorly organized and does not follow specified guidelines.
Occasional grammar or spelling errors, but still a clear presentation of ideas; lacks organization.
Demonstrates clarity, conciseness and correctness; formatting is appropriate and writing is free of grammar and spelling errors.
Staffing at The King Company
Kevin Tu has managed staffing at King since the early years when the company had less than 100 employees. Tu runs a tight ship and manages the department with only one other recruiter and an administrative assistant, who maintains all job postings, including a telephone employment hotline and the company’s job line web site. Tu is well-respected across the organization for his strict adherence to ensuring equity in hiring and job placement that goes well beyond equal opportunity requirements.
Tu recently completed an aggressive hiring drive at major universities, hiring several new en.
Case Study Project (A) Hefty Hardware - Be sure to address each .docx
Case Study Project (A) Hefty Hardware - Be sure to address each question in the Case study, and explain your rationale thoroughly. Be sure you saved your file with your full name, and title of this project. Example:
Jason Karp Case Studies A. Details
: You will be given a case study to solve from the textbook. While your responses will vary, properly documenting your response from valid resources is a requirement. This assignment requires you to use proper citations and references from the textbook and alternate sources. Thoughtful opinions/research based on the literature, and from the textbook are necessary, so be sure to review the chapter prior to completing these activities. This task is like a research paper, so please take your time when preparing your responses. Separating each case study with a title and proper formatting is
essential
so that I can read and follow your paper. A one (1) page response is NOT - NOT going to earn you maximum points. The Case Study response will be submitted on the assigned due date from the past weeks (s
ee submission due dates and rubric
)
. The Dropbox will close after the due date and late submission will not be accepted.
Case study projects are NOT posted on the discussion board, they are submitted as an assignment.
Case study text from text book :
MINI CASE
Delivering Business Value with IT at Hefty Hardware2
"IT is a pain in the neck," groused cheryl O'Shea, VP of retail marketing, as she
slipped into a seat at the table in the Hefty Hardware executive dining room, next to her colleagues. “It’s all technical mumbo-jumbo when they talk to you and I still don’t know if they have any idea about what we’re trying to accomplish with our Savvy Store program. I keep explaining that we have to improve the customer experience and that we need IT’s help to do this, but they keep talking about infrastructure and bandwidth and technical architecture, which is all their internal stuff and doesn’t relate to what we’re trying to do at all! They have so many processes and reviews that I’m not sure we’ll ever get this project off the ground unless we go outside the company.”"You have got that right", agreed Glen vogel, the COO. " I really like my IT account manager, Jenny Henderson. She sits in on all our strategy meetings and seems to really understand our business, but that’s about as far as it goes. By the time we get a project going, my staff are all complaining that the IT people don’t even know some of our basic business functions, like how our warehouses operate. It takes so long to deliver any sort of technology to the field, and when it doesn’t work the way we want it to, they just shrug and tell us to add it to the list for the next release! Are we really getting value for all of the millions that we pour into IT?”
“Well, I don’t think it’s as bad as you both seem to believe,” added Michelle Wright, the CFO. “My EA sings the praises of the help desk and the new ERP system we put in last y.
Case Study Proposing a Data Gathering Approach at TLG Solutions (.docx
TLG is looking to improve their data gathering approach. A proposed solution is to survey customers about their product and service experiences to gather feedback. They could also analyze online customer reviews and implement a customer relationship management system to track interactions over time to better understand customer needs.
Case Study Project Part I Declared JurisdictionTemplate Sta.docx
Case Study Project Part I: Declared Jurisdiction
Template Statement of Action Research Intent
The (Memphis Shelby County, Tennessee United States) will be examined to determine the current status of economic development. The resources for this study initially will come from public administrator generated information. The data will be assessed using S.W.O. T. Analysis. “Smart” Action Research will then be conducted to determine what specific economic development strategies may be employed to address areas of concern required for enhancing economic development prospects in the above jurisdiction. Using published scholarly resources and pertinent analytics, the action research efforts will turn to identifying options available to decision makers. This action research will result in a final report that provides both the criteria by which economic developments strategies may be weighed and a discussion of recommended actions, each uniquely assembled to improve the economic prospects for (Memphis Shelby County, Tennessee United States).
PADM 530
Case Study Project Part 2: Economic Development Analysis and Proposal Instructions
You will submit an Economic Development Analysis and Proposal Plan, consisting of 15-20 pages, not including the title page, abstract, or reference page. In order to complete this assignment, you must choose a specific locale that you want to use for your case study. You may wish to select the community in which you currently live or a hometown as the focus of this report. A case must be a “bounded system” with definable parameters (Stake, 1995). Thus, you must choose a locale that you can define and limit. For example, you should not use New York City. Its size is far beyond what you will be able to accomplish in this course. Likewise, you would not want to choose Huston, Idaho, as it is far too small to have a need for a cohesive economic development plan. In this assignment, you will target the specific situations found in an American city, town, or county. This assignment will require that you address the following six specific areas:
Locale
When choosing your locale, make sure that you will be able to find demographic and economic information. You will want to choose an area with which you are familiar or an area where there is obvious need. Attempt to pick a city or a town that is not extremely large (i.e., New York City, however, Staten Island could be a viable project). Choosing wisely will make your research more focused so that you can complete the research by the time the course has finished.
Economic Situation
You must detail the specific economic situation facing this location. For example, if you were to choose Flint, MI, you would have to discuss the impact of the auto industry moving away from the city and the subsequent economic and social conditions of the city. How has the economic shift impacted the city and how has the city responded in the last 30 years? Additionally, what initiatives.
Case Study Proposing a Data Gathering Approach at TLG Solutions.docx
TLG is looking to improve their data gathering approach. A proposed solution is to survey customers about their product and service experiences to gather feedback. They could also analyze online customer reviews and implement a customer relationship management system to track interactions over time to better understand customer needs.
Case Study Peer Comments In each case study, you are expected.docx
Case Study Peer Comments:
In each case study, you are expected to respond to at least two peers’ postings in the classroom. Comments should add new information to the discussion or provide an assessment of your peer's posting. Peer comments are due by Sunday midnight
Mary Post:
#2: To obtain the necessary transportation capabilities in a short timeframe, what type of software purchase option should myIoT pursue? Explain.
The software purchase option that myIoT, Inc. should pursue would be a SaaS application. This is an Internet based service where the software is accessed online and there is no need to have it installed on site. This is a less expensive option than purchasing software and licenses, and it allows access to the outside vendors. It is also cheaper than hosted software. Based on the cloud location, the setup time is faster, which is what myIoT needs for a two-month turnaround.
#3: What types of technology implementation challenges might myIoT face? How can these risks be minimized?
Application integration would pose a challenge. Since there is a short time-frame, ensuring all partners are “up and running” could be their biggest issue. There will need to be a training period for all that access the data. Should any of their vendors not have the same capabilities, this could throw off their entire operation. Also, due to the variety of systems organizing and sharing information might be a problem. MyIot would need to work with its supply chain partners and vendors to ensure they are all capable using the chosen TMS and begin to implement it right away. This will allow extra time to make changes and enforce training sessions.
Desmond Post
2. To obtain the necessary transportation capabilities in a short timeframe, what type of software purchase option should myIoT pursue? Explain.
My Iot should pursue a well designed TMS software system. This system specializes in planning the flow of materials across the supply chain. It's the core of routing, rating, and, executing shipments across multiple modes tracking, load tracing, and freight settlement. The capabilities and scope of TMS expands the software to a much more integrative system. It provides support for transportation strategic, tactical, and operational planning, as well as delivery execution, in transit visibility and performance evaluation. TMS also supports appointment scheduling, metrics monitoring, and freight bill auditing.
3. Whats types of technology implemenation challenges might my iot face? How can these risks be minized?
My Iot could potentially loose time in wages, delay of shipment, and possibly loose business with customers, but these risks could be minimized by implementing better planning, develop training within your team, create effective structure and monitor the technology program by following these simple steps below to correct system and human error as they occur:
· Secure the commitment of senior management
· Remember .
Case Study ProblemLeadership appears as a popular agenda it.docx
Case Study Problem:
Leadership appears as a popular agenda item in police executive training. Go to Google and search “police executive training courses.” Other than the Covey program discussed in this chapter, what are the other programs that are offered for police chiefs? What are the topic areas assigned under the heading of “leadership”? Be sure to use the graduate case study format.
attached is graduate study case analysis format
.
Case Study Planning for GrowthKelly’s Sandwich Stop is one of t.docx
Case Study: Planning for Growth
Kelly’s Sandwich Stop
is one of the best-known and most loved sandwich concessions in town. In business for about five years, she sells sandwiches and other lunch items made from locally produced food from her mobile food trailer. Kelly’s passion and talent for creating reliably fresh, tasty lunch fare popular among a business clientele (largely employees and shoppers) has made her small enterprise a booming success.
In the last year, Kelly added a bicycle-towed concession that travels to different strategic locations in town, selling her popular sandwiches to customers who work beyond walking distance of
Kelly’s Sandwich
Stop
. She now has a total of four employees, all part-time, working both concessions. Because she caters to urban customers, her concessions operate on week days from 10 am to 2 pm. To promote word-of-mouth advertising, Kelly uses Facebook to publish her daily menus and the locations of the bicycle concession.
As a sole proprietor, Kelly has been pleased with her lunch business success. Now it’s time to get serious about the future of her business. In the short and medium term, she wants to see it grow into a potentially more lucrative enterprise, implementing a greater variety of food products and services, and increasing her competitive edge in the region. Ever the ardent entrepreneur, Kelly’s long-term dream is to develop her creative, health-conscious culinary skills and services into a wider clientele outside the region.
An opportunity has arisen to lease restaurant space about 10 miles away from her trailer concession location, close to a mall and the suburbs and nearer to her local food producers. Kelly has jumped at the chance. While she has hired professional business consultants to help her set up the space, design the menu, and implement the opening of the restaurant, she must also consider the short- and long-term financial, HR, and management needs of such an expansion. Kelly is particularly sensitive to her relationship to her customers, employees, and the community.
Directions for paper below:
In this paper, students will analyze and discuss small business growth in terms of growth strategy, business forms, short and medium term goals, financing assistance, organizational structure and staffing needs, customers and promotion, and ethics and social responsibility. Students are expected to apply business and management concepts learned in our course.
By completing this assignment, students will meet the outcome(s):
identify the critical business functions and how they interact in order to position the organization to be effective in the current business environment;
explain the importance of the integration of individuals and systems to organizational effectiveness;
describe the ethical and social responsibilities that confront a business.
Required Elements of the Final Project:
Read critically and analyze the case below,
Planning for Growth
;
Review the project descripti.
Case Study People v. Smith, 470 NW2d 70, Michigan Supreme Court (19.docx
The document discusses the case of People v. Smith, where the Michigan Supreme Court ruled on whether a juvenile defendant's prior convictions could be used to sentence them as an adult. It asks for a summary of the case facts, issue, and ruling, as well as an overview of the importance of expunging juvenile records. Finally, it inquires about a state's juvenile expungement laws and criteria for transferring juveniles to adult court.
Case Study OneBMGT 464 Portfolio Activity TwoPurposeIn thi.docx
Case Study One:
BMGT 464 Portfolio Activity Two
Purpose:
In this case the committee is looking to see how you can apply communication skills to obtain the maximum job performance of the employee in each of the short scenarios. After reading each short case, prepare answers to the questions for the upcoming search committee interview to review.
Outcomes:
The students will demonstrate understanding of the following outcomes:
· How to manage, organize, and lead employees;
· To identify the organizational theory related to increasing job performance to raise company effectiveness;
· How to communicate effectively to affect change or motivation; and
· Writing for persuasiveness.
Scenarios and Questions:
After reading each short case, prepare answers to the questions for the upcoming search committee interview to review.
1) “RLI Home Builds a Castle on Communication”
Since the outset the owner Ralph Lorean has prided himself on focusing the culture of the company on excellent customer service. Managers know that a culture like this would only work if the company’s employees enjoyed their work and the company. He wanted to build a company where every employee felt they owned the castle. Ralph believed that communication was essential to making an employee feel a part of the group, so he often said that he never wanted employees to “read about their company in the media and learn something new.”
Because RLI is international in scope it is possible that on any given day or time two thirds of its 2,000 employees are outside an office. To conquer the communication this problem imposes Ralph is surveying his managers to see if they think a new, but very expensive, “dashboard” intranet system would be worth the expenditure. The system would ensure optimal communication strategies allowing every employee remote access from wherever they are. Regardless, of location every employee can share information on the dashboard from their cell phone. However, it does not offer a “SKYPE” feature. Management has sent a short questionnaire to you asking the following questions:
A) How would the new tool influence job performance positively in RLI?
B) Could dependence on a program which does not permit access to verbal or face to face communications hinder job performance in a global setting? If so why?
C) If the dashboard was only presented in English would this be a factor in its intracompany success?
D) One of the biggest reasons suggested for purchasing the system is that it allows information to flow both from top down to bottom up. Do you see this as possible if the company is not structured in a similar way? If so why, if not why not?
2) Email Over All! Richard Burton is one of the production supervisors at Lighting R Us a branch of RLI. Richard supervises 25 employees and has been performing well in this same job for 5 years. Burton wants a promotion in the foreseeable future but feels it unlikely. Burton is always “on”. He has 24/7 email access, texts al.
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- 1. 1 IBM: ORGANIZATIONAL CHANGE 4 Running head: IBM: ORGANIZATIONAL CHANGE IBM: Organizational Change Student Name Western Kentucky University LEAD 325 – Leading Change Cindy L. Ehresman November 12, 2018 IBM: Organizational Change Celebrating its one hundredth anniversary this year, International Business Machines Corporation is located in Armonk, New York, has 426,751 employees worldwide, and enjoys revenues of $99.9 billion (IBMa, 2011). Founded in 1911 in New York by Charles F. Flint, and originally named The Computing-Tabulating-Recording Company or CTR, the company manufactured and sold commercial scales, time recorders for industry, tabulators, along with other items.
- 2. Operating out of New York City, the company employed 1,300 people with plants in several cities in addition to one in Canada. In 1914, Thomas J. Watson Sr. took over the company, and with his guidance, CTR became a frontrunner in technology and innovation, and a soon to be multinational corporation (IBMb, 2011). Changing its name to International Business Machines Corporation in 1924, IBM went on to develop new technologies, and in the 1940’s were on the cutting edge of the large electronic calculator research, eventually leading in 1952 to the IBM 701, their first large computer (IBMb, 2011). Also well known for introducing the first successful electric typewriter in the United States in 1935 and the Selectric Typewriter in the 1960’s (Batchelor, 2003), IBM continued to be in the forefront of innovation. As time went on IBM hung on to outdated methods of doing business, such as divisions producing their own parts, acting independently of one another and, in many cases, competing with each other. During 1993, IBM lost $8 billion and was near bankruptcy. Enter Lou Gerstner in 1993. He described the culture at IBM as, “inbred and ingrown” (DiCarlo, 2002). He tied compensation to the companies’ performance rather than by division to instill unity, consolidated divisions creating a culture of teamwork that had not existed at IBM, and eliminated products that were draining the company (DiCarlo, 2002). Through patience, hard work, and an understanding of the need for culture change, Gerstner was able to lead IBM back from the brink of disaster. Today, IBM even offers services in organizational change.
- 3. References Batchelor, B. (2003). History of the IBM Typewriter. Retrieved from www.etypewriters.com: http://www.etypewriters.com/history.htm DiCarlo, L. (2002). How Lou Gerstner Got IBM to Dance. Retrieved from http://www.forbes.com/2002/11/11/cx_ld_1112gerstner.html IBM. (2011a). About IBM. Retrieved from http://www.ibm.com/ibm/us/en/ IBM. (2011b). IBM Achives. Retrieved from http://www- 03.ibm.com/ibm/history/history/history_intro.html Running head: GE and Jack Welch Instructions- LEAD 530 Term Project: Organizational Change Analysis In addition to objective assessment (quizzes and tests), your ability to apply change leadership concepts studied in this class
- 4. will be evaluated in a term project. You are asked to identify an organizational change, successful or not, where you have sufficient insight into the change process to complete the analysis. If you do not have personal experience to draw on, select a public organizational change where you can research the entire process. Your analysis will be submitted in the form of a term paper. The assignment is completed in two parts: (1) a one-page proposal (50 pts.), submitted at mid-term (2) the final paper (250 pts.), submitted near the end of the semester Step 1: Identify an organizational change This may be something from the news, historical, or from your personal experience as an organizational member. Please note this does not relate to your personal life, your interpersonal relationships, etc. – we are focused on organizational change leadership in this course. The organization may be governmental (including military), non-profit, or for-profit in nature. The change you select for this analysis should have occurred in the past so that you may apply all four phases. Step 2: Write a 1-page summary of the organizational change and submit for approval This should give some information about the organization (where located, what its focus is, number of organizational members, etc.). At least one paragraph should be devoted to an overview of the organizational change you will address. This submission also serves as the first page of the final paper. In addition to instructor approval of organization choice, this one page will be evaluated for any necessary revisions or corrections.
- 5. GE and Jack Welch Western Kentucky University LEAD 530 – Organizational Change Cindy L. Ehresman October 27, 2018 GE and Jack Welch General Electric Company (GE) is an American multinational conglomerate incorporated in New York and headquartered in Boston. Founded in 1892 through a merger of Edison General Electric Company, owned by Thomas Alva Edison Schenectady and Thomson-Houston Electric Company Charles Coffin.(GE) As of 2018, the company operates through the following segments: aviation, healthcare, power, renewable energy, digital, additive manufacturing, venture capital and finance, lighting, transportation, and oil and gas. GE General Electric Co. (GE) by the end of 2017 employed more than 300,000 full and part-time workers. Of these employees, the company noted, roughly 134,000 worked in the United States (Hess, A. E.). Over the 20th century General Electric continued to innovate in a huge range of fields, and opened divisions. Early 1900’s GE specializing in everything from plastics to airplanes to electric fans and voice radios. General Electric was the first company to have the first voice radio broadcast in the world, the first electric toaster, and began work on vacuum tubes that would herald the dawn of the electronic age. In the 1910s and 1920s General Electric continued to innovate, setting a new altitude record with an airplane, making the refrigerator a common
- 6. household word, and building the world’s largest electrical facility on the Panama Canal. Through the Great Depression, GE continued to innovate in other ways, introducing a Consumer Finance system to allow consumers to buy appliances for the home even in hard times. In the era of World War II, the company assisted with the war effort, innovating in radar technology, and creating the first jet engine. From the 1950s through to the new millennium, General Electric continued to grow, tapping into emerging markets and investing massive resources in pushing the bounds of technologies across every sector. In 1980 Jack welch took the CEO chair of GE. The organizations method of conducting business when welch took the CEO chair was out dated and no longer fit the needs of the organization and its future. The organizational had rigid structure, it was resistance to change, and bureaucratic climate made it impossible to perceive important environmental changes. Furthermore, the organizational structure, decision- making process and information management was driving the organization to loss in revenue and capital (General Electric under Jack Welch). One of the first step Welch took was reorganization structure and administration. Then he sought to invest and mergers of top market companies. Finally In the 1990’s Welch established the Six Sigma program at GE. This program maximized the efficiency of manufacturing processes through the minimization of production of defective units. References
- 7. GE. (2013). About GE. Retrieved from https://www.ge.com/about-us/history/thomas-edison General Electric under Jack Welch. (n.d.). Retrieved from https://lawaspect.com/general-electric-jack-welch-2/ Hess, A. E. (2013, August 22). The 10 largest employers in America. Retrieved from https://www.usatoday.com/story/money/business/2013/08/22/ten -largest-employers/2680249/