1e1 tss sch ops
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The document discusses the operations at Tanglin school. The Operation Manager is in charge of running the school and ensuring a high standard of service. Their goals are to be a benchmark for excellence and their mission is to exceed customer expectations. The Operation Manager's responsibilities include handling students who are late by confiscating phones or transit cards, and having them sign a pink slip form for their teacher.
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Pankaj Lugani has over 8 years of experience in customer service roles. He has worked at Standard Chartered Securities India Limited, Mmodal India Limited, Waheguru Enterprises Pvt Ltd, and HSBC Invest Direct Securities India Limited in customer service and operations roles. His responsibilities have included resolving customer queries, generating reports, and placing orders. He has a Master's degree in Finance Management and is NSE and NISM certified.
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Tejendra Baghel has provided his resume. He has an MBA in finance and marketing from Jiwaji University Gwalior and worked for 6 months at Sahara q shop as a logistic and sales senior executive. Since July 2014, he has worked at Royal Hyundai as a senior sales executive. He has skills in MS Office, DTP, C, C++, and Tally. He speaks English and Hindi and has participated in various extracurricular activities like sports and competitions.
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Pankaj Lugani has over 8 years of experience in customer service roles. He has worked at Standard Chartered Securities India Limited, Mmodal India Limited, Waheguru Enterprises Pvt Ltd, and HSBC Invest Direct Securities India Limited in customer service and operations roles. His responsibilities have included resolving customer queries, generating reports, and placing orders. He has a Master's degree in Finance Management and is NSE and NISM certified.
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Muskan Thakur is seeking a position in the corporate world. She has over 15 years of experience in customer care management roles at various automobile dealerships. Her responsibilities have included handling customer queries and complaints, monitoring customer satisfaction scores, and ensuring a positive customer experience. She holds an M.A. in Economics and a B.B.A. degree and is proficient in Hindi and English.
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