1. LEE HARPER
Mob: 07860343838
E-mail: 100189859@unimail.derby.ac.uk
25, Mostyn Avenue, Littleover, Derby, DE23 6HX
Personal Statement
A soon to be post-graduate of Derby University predicted a 2.1 class joint-honours
degree in human resource management and creative writing. Keen to relocate to
Southampton, post-graduation, and continue to grow my HR abilities and attitudes to
your benefit.
Behavioural Competencies
Target Driven - Having had to complete numerous assignments, sometimes owing
to the success of a team beyond oneself, a strong sense of time management and
focus in pursuit of achieving strategic objectives to a high standard has been
demonstrated on multiple occasions.
Collaborative team player - Having come up in numerous modules, I have
developed a competent ability to work within a team, demonstrating reliability,
commitment and a pro-active attitude regardless of role taken on or given. The
theory of team roles has also been a focus during the ‘understanding people in
organisations’ module.
Flexible – Demonstrated on numerous occasions the willingness to cover shifts and
adapt to temporary or permanent changes to hours or shifts during the last 8 years at
Brobot Petroleum.
Organised – Has demonstrated, throughout the last few years, the ability to
organise the successful completion of tasks within with a monthly assignment time
frame or the hourly shift time frame.
Logical thinking – Experience in problem solving under pressure including
managing activity around the changing needs of team members or customers.
Emotional intelligence – Can employ empathy and consideration when interacting
with others and reframes from any discriminatory or generally offensiveness,
especially as a representative of the employer.
Professional Competencies
Understanding of employment law concepts - Though achieving a high grade in
the module, appreciates that this is just a singular experience and that business law
is a constantly evolving phenomenon and as such is committed to persistently
refreshing and updating my knowledge of it. Also appreciates that it is better to be
pro-active rather than reactive in this field such as following ACAS recommended
policy and procedure during recruitment or redundancy.
Understanding of employee motivation and performance - Succeeded in
attaining a first grade in the latest performance management module and
understands business of tying the business’s strategic goals into the management of
its people both on a global and inter-firm level.

2. Understanding of the employee – employer communication - Learned all about
appraisals, interviews, grievances and the overall benefits of two-way feedback
especially in relation to communicating those strategic objectives.
Customer service ability - Maintains a high standard of customer service both face
to face and on the phone as acknowledged by the level 2 diploma in retail skills. Has
a lot of experience dealing with customer complaints
Commercial awareness – [insert awareness of the industry encompassing the
role I am applying for]
Committed student – Advocate of continued learning and keen to contribute to the
insurance that members of the team have the motivation, the opportunity and ability
to develop and perform to your standard.
Qualifications and Education
Predicted 2.1 in HRM and creative writing - This include a 2.1 grade in
employment law, ethics and social responsibility, and a First grade in developing and
managing performance. A 2.2 in finance and performance was also achieved.
IT Competent: - My IT is at a level 3 standard and I have thus had tuition in utilising
and constructing spread-sheets and would welcome any opportunity to expand on
that knowledge.
Credit Level 2 Diploma in Retail skills – While at Brobot Petroleum experience
with customer service, till handling and stock management was documented and
acknowledged.
Foundation Year - Amongst other subjects I studied Psychology and Philosophy.
The latter assisting in the job description’s requirement for a logical thinker as a
whole section was given over to logic. In Psychology, again a whole section was on
stress which I think is also an advantage in this field.
GCSEs - I have acquired a C in English and Math. Since then however I have
acquired further tutorage in my writing skills as well as math.
Previous Employment
Duration Organisation Role
2008 to present day Brobot Petroleum Cashier
Applicable Hobbies and Interests
Kickboxing - Have been a member of the John Jepson Black Belt Academy
(JJIBBA) for over three years. Involved coaching intuition such as understanding
tailoring instruction to each student and how to give constructive feedback,
complimenting what we had been taught in the HRM modules.