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POSTCARD DELIVERY PLATFORM
Offline Direct Marketing for Mobile Marketeers
I only market
online…..
Digital Only!
• Pure play ecommerce site in vertical market with fluid pages.
• Have app but downloads getting more expensive.
• Seeing more mobile traffic on site.
• ~12,000 customers over 4 years.
• Lean & mean + ROI driven.
• 1200 facebook likes and 1900 twitter followers
• Does email marketing with average 35% opening rate
• Digital Effectiveness:
• Existing Customers = 12,000
• Email = 4200
• Social = 3100
• Total = 7300 (61%)
Example Notes
• 39% of customers once purchased never engaged with again.
These people are:
• Interested in your vertical market
• Willing to buy online
• Know your brand
• On you database
• Being Ignored
• Gold Dust!
Like email marketing but dispatching postcards…
User Process
Upload
Image
Upload
Data
Write
Message
Set
Dispatch
Test &
Activate
N.B. Once activated a campaign will arrive 2 working days later.
Upload Image
• Front: 1843 x 1311 pixels
• Back: 731 by 87 pixels
• 300 DPI - JPG or PNG
• Upload an Excel spreadsheet or CSV (or POST via API).
• Automatically recognises the column headers and creates data variables.
• Types of Data
• Name
• Address
• Renewal Date
• Image URLs
• Customer data & security
• Data warranty
• ICO registered
• Secure servers, PCI compliant & Encoded API calls
Upload Data
Upload Data
• Automatically matches data against Royal Mail PAF file,
• Creates a machine readable barcode.
Write Message
Identifies data variables and personalises the message. Any
column header can be used. Max 400 characters.
Set Dispatch
• Options Include:
• Immediately
• Scheduled for Future
• Trigger Based: Dispatch based on a renewal date
• API Based: Dispatch based on API calls
Test & Activate
• Testing
• Pre dispatch you can send yourself physical samples or view print
ready doc in PDF.
• Activation
• Sent to regional printer by FTP
• Print and dispatched same day
• Posted by Royal Mail 2nd Class
• Arrives 2 days later.
Printing Process
• Cards are produced on the cutting edge Xerox Igen 4.
• Postage is fulfilled using the Royal Mail 2nd class post.
• Print capability of 50,000 cards per day & easily scalable
• Cards are printed on 350gsm high gloss card.
• Laminate finish.
• Printing in UK
Postcards: Printed, Checked & Posted
The image can be different for every card!
Example Campaign:
DFS know the last image a registered user looks at when
browsing their web site. Send a postcard with that image on and
a discount voucher.
Upload a CSV database of contacts with a list of image URLs.
The system will personalise the image on each card associated
with the data.
Variable Image
Data can be posted in real time into the platform where a
triggered template is activated.
Example Campaign:
DFS have a user who have added a product to a basket but not
gone on and purchased. A postcard is dispatched with a
discount voucher and an image of the product in their basket.
Post data into the platform using the API. Create a templated
campaign in the platform which activates based on a trigger
event.
Real Time Dispatch
Auto Dispatch
• Dispatch postcards based on renewal data.
• Save money by only mailing users
due to renew.
e.g. 1 week before customer is due to renew
automatically send them a postcard
AffordableSuplements.co.uk
• Sell Body Builders supplements (protein shakes)
• Uploaded 1000 customers
• 5% discount code
• Generated 103 sales and £6500+ in revenue.
• Cost of campaign £300
Cost Comparison
Royal Mail
• Price of 1 x 2nd Class Stamp = 50p
• Franked Mail 2nd Class = 33p + VAT
Stannp.com Price
• Printed & posted postcard (350 gsm + laminate finish)
• 30p + VAT = 36p (inc UK 2nd class postage)
200 Free Card test to any company.

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Offline Direct Marketing for Mobile Marketeers - Sam Heaton, Stannp

  • 1. POSTCARD DELIVERY PLATFORM Offline Direct Marketing for Mobile Marketeers
  • 3. Digital Only! • Pure play ecommerce site in vertical market with fluid pages. • Have app but downloads getting more expensive. • Seeing more mobile traffic on site. • ~12,000 customers over 4 years. • Lean & mean + ROI driven. • 1200 facebook likes and 1900 twitter followers • Does email marketing with average 35% opening rate • Digital Effectiveness: • Existing Customers = 12,000 • Email = 4200 • Social = 3100 • Total = 7300 (61%)
  • 4. Example Notes • 39% of customers once purchased never engaged with again. These people are: • Interested in your vertical market • Willing to buy online • Know your brand • On you database • Being Ignored • Gold Dust!
  • 5. Like email marketing but dispatching postcards…
  • 6. User Process Upload Image Upload Data Write Message Set Dispatch Test & Activate N.B. Once activated a campaign will arrive 2 working days later.
  • 7. Upload Image • Front: 1843 x 1311 pixels • Back: 731 by 87 pixels • 300 DPI - JPG or PNG
  • 8. • Upload an Excel spreadsheet or CSV (or POST via API). • Automatically recognises the column headers and creates data variables. • Types of Data • Name • Address • Renewal Date • Image URLs • Customer data & security • Data warranty • ICO registered • Secure servers, PCI compliant & Encoded API calls Upload Data
  • 9. Upload Data • Automatically matches data against Royal Mail PAF file, • Creates a machine readable barcode.
  • 10. Write Message Identifies data variables and personalises the message. Any column header can be used. Max 400 characters.
  • 11. Set Dispatch • Options Include: • Immediately • Scheduled for Future • Trigger Based: Dispatch based on a renewal date • API Based: Dispatch based on API calls
  • 12. Test & Activate • Testing • Pre dispatch you can send yourself physical samples or view print ready doc in PDF. • Activation • Sent to regional printer by FTP • Print and dispatched same day • Posted by Royal Mail 2nd Class • Arrives 2 days later.
  • 13. Printing Process • Cards are produced on the cutting edge Xerox Igen 4. • Postage is fulfilled using the Royal Mail 2nd class post. • Print capability of 50,000 cards per day & easily scalable • Cards are printed on 350gsm high gloss card. • Laminate finish. • Printing in UK
  • 15. The image can be different for every card! Example Campaign: DFS know the last image a registered user looks at when browsing their web site. Send a postcard with that image on and a discount voucher. Upload a CSV database of contacts with a list of image URLs. The system will personalise the image on each card associated with the data. Variable Image
  • 16. Data can be posted in real time into the platform where a triggered template is activated. Example Campaign: DFS have a user who have added a product to a basket but not gone on and purchased. A postcard is dispatched with a discount voucher and an image of the product in their basket. Post data into the platform using the API. Create a templated campaign in the platform which activates based on a trigger event. Real Time Dispatch
  • 17. Auto Dispatch • Dispatch postcards based on renewal data. • Save money by only mailing users due to renew. e.g. 1 week before customer is due to renew automatically send them a postcard
  • 18. AffordableSuplements.co.uk • Sell Body Builders supplements (protein shakes) • Uploaded 1000 customers • 5% discount code • Generated 103 sales and £6500+ in revenue. • Cost of campaign £300
  • 19. Cost Comparison Royal Mail • Price of 1 x 2nd Class Stamp = 50p • Franked Mail 2nd Class = 33p + VAT Stannp.com Price • Printed & posted postcard (350 gsm + laminate finish) • 30p + VAT = 36p (inc UK 2nd class postage) 200 Free Card test to any company.