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Scholarly Serials Marketing:
Contemporary Tools for Traditional Content

Realistic Concepts for Low-Budget
 Marketing

Becky Haines
Director of Publications
American Roentgen Ray Society
44211 Slatestone Ct.
Leesburg, VA 20176
Bhaines@arrs.org
703-729-3353 x334
Common internal challenges
l   Little $$ for marketing
l   No time for marketing
l   Leadership perception that marketing is too
    “commercial”
l   Marketing not within Publications Dept.
    “sphere of influence”
l   No Marketing Dept.
l   Disconnect between leadership and editor’s
    office
Common external challenges

l   Branding
    –   What the heck is a “Roentgen Ray” anyway?
l   Member vs. Subscriber
    –   Where is their loyalty?
l   STM Publishing faces uncertain times
    –   How will open access, online publication, and
        library cutbacks affect your publication?
Status Quo

l   Small marketing budget
l   Probably not a lot of detailed information
    about our market and our members
l   Several key groups we need to reach within a
    niche market
l   New markets we’d like to exploit but may not
    be able to reach them easily or cheaply
Staff and leadership
l   How many of your colleagues       WHAT YOU CAN DO:
    actually unwrap the plastic on
    your publication?                 l   Prepare a Top Ten List that
l   How many of your leaders              clearly states the best
    and committee chairs                  features of your publication
    institutions have                     and make sure everyone has
    subscriptions?                        a copy.
l   Does your leadership submit       l   Send your leaders an
    papers, review, read the              institutional subscription form
    journal?                              and ask them to take it to their
l   How many can quote your               librarian.
    impact factor, your circulation
    numbers, the number of
    manuscripts you receive?
Authors, Reviewers, and Editors

l   Large group, maybe        WHAT YOU CAN DO:
                              l When you publish an article,
    thousands
                                check the subscriber status of
l   Likely to include non-      the author’s institution; send a
    members                     note to their PR dept. and
                                their library alerting about the
l   Active participants in      publication
    your publication          l Start a “Tell a Friend”
                                campaign
l   You already know a lot
                              l Mine your database and
    about them                  unearth non-members for
l   May be your best allies     solicitation
                              l Issue press-releases on
                                select articles in each issue
Existing Members/Subscribers

l   May view journal and     WHAT YOU CAN DO:
    membership as            l Conduct regular reader

    separate; may not know     surveys and publicize the
                               results
    the difference
                             l Mine your online readership
l   May appreciate only        data
    some publication         l Report on and continually
    features and not care      remind about features
    about others             l Integrate publication into
                               annual meeting
l   Retention is key
Institutional Subscribers

l   Retention is the biggest   WHAT YOU CAN DO:
    issue                      l Start early and develop a
                                 year-long communication plan
l   Need to create a
                               l Enlist support from readers,
    compelling argument          authors, members
l   Pressure to reduce cost    l Conduct a drop survey

l   Hard to reach end user     l Get end-user information from
                                 your subscription agents
                               l Be honest about your pricing
                                 and your costs
Advertisers

l   Tremendous competition      WHAT YOU CAN DO:
                                l Develop a classified ad
    for their $$ both within
                                  prospect list and
    and outside your              communicate with them each
    organization                  month, even if not advertising
                                l Consider developing package
l   Advertising dollars           deals that include
    shrinking                     sponsorship
l   Effect of online            l Be able to show valid
                                  circulation or web usage data
    publishing on circulation
                                l Provide as much detail as
    numbers                       possible in your media kit and
                                  put it online
                                l Sell your own advertising
Related Professionals
l   Are there other professions with   WHAT YOU CAN DO:
    an interest in your publication?   l Consider licensing or creating a
l   Can a turf war do you good?          special publication to reach a
l   Is here a subset of your content     new audience
    that can be marketed?              l Special online collections reduce
                                         risk/cost
                                       l RSS lets you experiment at low
                                         risk
                                       l Mine your CiteTrack alerts for
                                         key words and other hints
                                       l May be the start of other
                                         strategic relationships; e.g.,
                                         physicians and allied health
                                         professions
Sources for more information

l   HighWire meetings      l   Look for examples
l   Your advertisers and       outside of association
    industry reps.             mgmt.
l   Your competition       l   Be unpredictable and
                               suggest the outrageous
l   Your professional
    colleagues             l   Take 5 minutes out of
l   Federal and local          each day to be creative
    government

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17 becky haines

  • 1. Scholarly Serials Marketing: Contemporary Tools for Traditional Content Realistic Concepts for Low-Budget Marketing Becky Haines Director of Publications American Roentgen Ray Society 44211 Slatestone Ct. Leesburg, VA 20176 Bhaines@arrs.org 703-729-3353 x334
  • 2. Common internal challenges l Little $$ for marketing l No time for marketing l Leadership perception that marketing is too “commercial” l Marketing not within Publications Dept. “sphere of influence” l No Marketing Dept. l Disconnect between leadership and editor’s office
  • 3. Common external challenges l Branding – What the heck is a “Roentgen Ray” anyway? l Member vs. Subscriber – Where is their loyalty? l STM Publishing faces uncertain times – How will open access, online publication, and library cutbacks affect your publication?
  • 4. Status Quo l Small marketing budget l Probably not a lot of detailed information about our market and our members l Several key groups we need to reach within a niche market l New markets we’d like to exploit but may not be able to reach them easily or cheaply
  • 5. Staff and leadership l How many of your colleagues WHAT YOU CAN DO: actually unwrap the plastic on your publication? l Prepare a Top Ten List that l How many of your leaders clearly states the best and committee chairs features of your publication institutions have and make sure everyone has subscriptions? a copy. l Does your leadership submit l Send your leaders an papers, review, read the institutional subscription form journal? and ask them to take it to their l How many can quote your librarian. impact factor, your circulation numbers, the number of manuscripts you receive?
  • 6. Authors, Reviewers, and Editors l Large group, maybe WHAT YOU CAN DO: l When you publish an article, thousands check the subscriber status of l Likely to include non- the author’s institution; send a members note to their PR dept. and their library alerting about the l Active participants in publication your publication l Start a “Tell a Friend” campaign l You already know a lot l Mine your database and about them unearth non-members for l May be your best allies solicitation l Issue press-releases on select articles in each issue
  • 7. Existing Members/Subscribers l May view journal and WHAT YOU CAN DO: membership as l Conduct regular reader separate; may not know surveys and publicize the results the difference l Mine your online readership l May appreciate only data some publication l Report on and continually features and not care remind about features about others l Integrate publication into annual meeting l Retention is key
  • 8. Institutional Subscribers l Retention is the biggest WHAT YOU CAN DO: issue l Start early and develop a year-long communication plan l Need to create a l Enlist support from readers, compelling argument authors, members l Pressure to reduce cost l Conduct a drop survey l Hard to reach end user l Get end-user information from your subscription agents l Be honest about your pricing and your costs
  • 9. Advertisers l Tremendous competition WHAT YOU CAN DO: l Develop a classified ad for their $$ both within prospect list and and outside your communicate with them each organization month, even if not advertising l Consider developing package l Advertising dollars deals that include shrinking sponsorship l Effect of online l Be able to show valid circulation or web usage data publishing on circulation l Provide as much detail as numbers possible in your media kit and put it online l Sell your own advertising
  • 10. Related Professionals l Are there other professions with WHAT YOU CAN DO: an interest in your publication? l Consider licensing or creating a l Can a turf war do you good? special publication to reach a l Is here a subset of your content new audience that can be marketed? l Special online collections reduce risk/cost l RSS lets you experiment at low risk l Mine your CiteTrack alerts for key words and other hints l May be the start of other strategic relationships; e.g., physicians and allied health professions
  • 11. Sources for more information l HighWire meetings l Look for examples l Your advertisers and outside of association industry reps. mgmt. l Your competition l Be unpredictable and suggest the outrageous l Your professional colleagues l Take 5 minutes out of l Federal and local each day to be creative government