The document discusses efficiency and welfare reform. It argues that efficiency is a political concept rather than just a technical one, and that definitions of efficiency often treat public services as obvious goods that need to be delivered at the lowest cost. It also notes that efficiency reforms often negatively impact the most needy. The document advocates for a personalization approach based on capabilities and equal citizenship rather than a limited focus only on money. It provides examples of how personalization can achieve social justice and citizenship through approaches like individual budgets and personalized transition planning.
Community-Directed Investing: A Design ThesisBrian Smith
The document describes a thesis project about creating a community-directed approach to investing called Squirrel. It notes that 64 million US workers are not invested in mutual funds and discusses how behavioral economics concepts like default options, social proof, and framing could be applied to encourage more people to invest small amounts. The goal is to make investing more accessible for mainstream and emerging investors through a socially-driven approach.
CASE Kent held a successful Dragon's Den style funding event where local groups pitched their funding ideas to representatives from funding bodies. Nearly 300 people have attended CASE Kent's Network Exchange meetings to discuss topics and connect with others. Upcoming events include the East Kent Funding Fair, a meeting on Ashford CCG's health plans, and CASE Kent's AGM which will feature speakers on funding. [END SUMMARY]
This document provides information about a webinar on treating mental health issues in long-term care facilities. The webinar will discuss the unique characteristics of the long-term care environment and challenges in treating older adults with acute mental health issues. It will also cover issues around diagnoses, behaviors, and insurance coverage for psychiatric hospitalization of older patients. The document also outlines recommendations for protocols to improve cooperation between long-term care facilities and community mental health agencies before, during, and after a psychiatric crisis occurs with a resident.
This webinar focuses on building effective coalitions and partnerships for building healthy communities. We all spend too much effort in time-consuming and ineffective coalitions. We know what makes collaborative solutions work. This workshop will explore the six key principles for building effective collaborative solutions and provide participants with stories and tools for the creation of effective collaborative solutions.
This document discusses networking with farmers and farmer groups. It addresses questions around how to feed the world sustainably while supporting small producers. It promotes knowledge networking through communities of practice to connect people, facilitate collaboration, and create shared knowledge. Communities of practice are described as groups that come together to learn from each other through ideas sharing. The document advocates for an open innovation approach and encourages dialogue over discussion.
This document summarizes an initiative to address hunger by empowering local farmers. It discusses learning from past failures by listening to those in need. The initiative aims to increase transparency and identification through a bottom-up donation system. A scenario analysis shows the initiative could help around 48 farmers and 300 households in its first season. The business model relies on donations, merchandise, and advertising. The project rests on proximity to beneficiaries, adaptability, and scalability. A demo found most support the concept.
Community-Directed Investing: A Design ThesisBrian Smith
The document describes a thesis project about creating a community-directed approach to investing called Squirrel. It notes that 64 million US workers are not invested in mutual funds and discusses how behavioral economics concepts like default options, social proof, and framing could be applied to encourage more people to invest small amounts. The goal is to make investing more accessible for mainstream and emerging investors through a socially-driven approach.
CASE Kent held a successful Dragon's Den style funding event where local groups pitched their funding ideas to representatives from funding bodies. Nearly 300 people have attended CASE Kent's Network Exchange meetings to discuss topics and connect with others. Upcoming events include the East Kent Funding Fair, a meeting on Ashford CCG's health plans, and CASE Kent's AGM which will feature speakers on funding. [END SUMMARY]
This document provides information about a webinar on treating mental health issues in long-term care facilities. The webinar will discuss the unique characteristics of the long-term care environment and challenges in treating older adults with acute mental health issues. It will also cover issues around diagnoses, behaviors, and insurance coverage for psychiatric hospitalization of older patients. The document also outlines recommendations for protocols to improve cooperation between long-term care facilities and community mental health agencies before, during, and after a psychiatric crisis occurs with a resident.
This webinar focuses on building effective coalitions and partnerships for building healthy communities. We all spend too much effort in time-consuming and ineffective coalitions. We know what makes collaborative solutions work. This workshop will explore the six key principles for building effective collaborative solutions and provide participants with stories and tools for the creation of effective collaborative solutions.
This document discusses networking with farmers and farmer groups. It addresses questions around how to feed the world sustainably while supporting small producers. It promotes knowledge networking through communities of practice to connect people, facilitate collaboration, and create shared knowledge. Communities of practice are described as groups that come together to learn from each other through ideas sharing. The document advocates for an open innovation approach and encourages dialogue over discussion.
This document summarizes an initiative to address hunger by empowering local farmers. It discusses learning from past failures by listening to those in need. The initiative aims to increase transparency and identification through a bottom-up donation system. A scenario analysis shows the initiative could help around 48 farmers and 300 households in its first season. The business model relies on donations, merchandise, and advertising. The project rests on proximity to beneficiaries, adaptability, and scalability. A demo found most support the concept.
Claire Cater is the founder of Cater & Co. The Social Kinetic and a senior adviser to the Big Society Network. The document discusses the challenges facing society such as budget cuts, an aging population, and loneliness. It argues that the digital revolution is transforming expectations and potential. The big society agenda aims to empower citizens and engage them in their communities through initiatives like participatory budgeting and social impact bonds. The document advises businesses and organizations to partner with citizens, communities, and third parties to build social capital and address social needs through co-design, understanding, and mutual benefits. It emphasizes engaging and empowering all stakeholders including customers, staff, and the public sector.
This document discusses the importance of accountability, transparency, and results reporting in the nonprofit sector. It notes that currently there is little evidence that most nonprofits produce social value. It outlines Charity Navigator's evolution from rating financial health to also rating organizational accountability, transparency, and mission results. Accurate performance measurement is critical for donors, charities, and beneficiaries. Increased accountability and transparency will lead to more nonprofits focusing on measuring their impact and improved human welfare over time by directing funds to effective organizations.
Services for Later Life conference: A change in thinking: Redefining servicesAge UK
Age UK's Services for Later Life conference took place on 12 July 2012. This presentation was given by Dan Corry, Chief Executive, New Philanthropy Capital.
This document discusses social entrepreneurship and social enterprises. It provides statistics on the size and growth of the social enterprise sector in the UK. It explores trends like empowering communities and encouraging social responsibility. It emphasizes the importance of having a clear social purpose beyond profit. Innovation, ownership models, measurement of social impact, and challenges in accessing finance and building capabilities are also covered. The document advocates bringing business skills to help social organizations operate sustainably and maximize their social impact.
This document discusses challenges and opportunities for convenience stores and the aging population. It notes that while over-65s account for 19.8% of convenience store shoppers, older customers value personal service and reliability over promotional deals. Retailers face challenges in store accessibility and offering a broad product range. The government also faces challenges in supporting local retailers through planning policies and managing rising business costs and parking issues. Moving forward, the document suggests retailers better meet older customer needs to boost business, and governments maintain local shops to aid community sustainability.
Vibrant Communities Canada: Measuring Impact Social Finance
This document summarizes the Vibrant Communities Canada initiative, which aimed to reduce poverty through local multi-sector collaboration. It discusses:
1) The initiative was launched in 2002 by three national partners to test an experimental approach to poverty reduction through local action guided by five principles.
2) Thirteen communities participated as "Vibrant Communities" to build collaborations across sectors including government, business, non-profits and citizens with lived experience.
3) Evaluating the comprehensive initiative's impact proved challenging due to its emergent nature, attribution issues, and differences across sites. Developmental evaluation accommodated these challenges by focusing on communities' evolving theories of change.
co-production @Justice_Vic - online collaboration and citizen engagementPatrick McCormick
The document discusses the Department of Justice Victoria's efforts to engage citizens online through collaboration and participation. It notes that citizens now expect more online services and the ability to participate in government. The department aims to take an agile, collaborative approach using tools like social media to be more transparent and responsive to citizens. The goal is to better serve citizens and help them help themselves through co-production of information and services.
This presentation was given at the joint think tank on welfare reform by The Centre for Welfare Reform and the Health Service Management Centre. It describes the underlying logic of personalisation and the wider impact it may have on the whole welfare state.
This presentation was delivered by the new economics foundation and looks at the Public Services Social Value Act and how VCS organisations can improve their competitive advantage when tendering to deliver public contracts by demonstrating the social value of the work they do.
Slides from talks given to Anglesey Council on how to develop Citizen Directed Support locally and in Wales. Covering (1) problems in design of welfare state (2) history of innovations (3) key ideas and reforms (4) challenge of making changes work.
This talk was given to some of those leading the design of Australia's NDIS and setting out international and English experience of achievements and pitfalls.
Sonia Roberts Unlocking the Voice of the Voluntary SectorBCFinland
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This document provides an overview of future demand for adult social care services in Bradford District, England. It predicts that the population aged 65 and over will increase significantly by 2025, increasing demand for services. However, government funding for social care is not expected to increase at the same rate. As a result, there will need to be new approaches to delivering social care and more choice and flexibility for individuals in how their needs are met. The document outlines opportunities for providers to offer a more varied menu of options to help people meet their social care needs.
ECC promotes sustainable development practices through greening cities, building communities, and strengthening democracy. It builds collaborations across sectors to develop energy efficiency and job training programs. Partners include labor unions, non-profits, businesses, and governments. The environmental case cites benefits of a green cities initiative. Economically, retrofitting buildings could create over a million jobs and savings. Investing in urban infrastructure and affordable housing also provides economic opportunities. Addressing rising utility costs through efficiency helps low-income families. However, some distressed housing requires repairs beyond weatherization's scope, presenting an equity challenge.
This is the full set of slides given to people, families, services and state officials in South Australia. It includes the hopes and fears of people with disabilities about the forthcoming implementation of NDIS.
The document discusses trends in China's senior housing market from 2015-2040. It finds that while real estate developers view senior living as a real estate play, care needs are not adequately met. Preference is for facilities within cities rather than suburbs. The market is narrower than expected and products are needed for the middle class. Redevelopment of existing properties is more successful than greenfield projects. Operational capabilities for assisted living/memory care often do not match advertised services.
3 stirling co production and critical realismifa2012_2
This document discusses co-production in services for older persons, which involves professionals, service users, families, and neighbors working together in a reciprocal relationship. It emphasizes promoting equal partnerships, effectiveness over efficiency, and choice. Co-production is said to make services more efficient, effective, and responsive while making them more humane and valued. The document also discusses using a "felt needs" approach rather than only expert assessments to better meet needs, and strategies for developing equal relationships, building consumer skills, and removing barriers to access through approaches like nurse-led memory clinics.
Reshaping Services at a Local Level - Understanding What Really Matterswalescva
The document discusses reshaping services at the local level to better understand what matters. It suggests that organizations traditionally focus on solving predefined problems rather than understanding service users' actual needs and concerns. Counterintuitively, the document recommends designing organizations based on demand rather than services, valuing all demand, and focusing on understanding what really matters to individuals. Examples show how this approach improved outcomes for clients while significantly reducing costs for public services.
(166) launch of the centre (westminster, march 2011)Citizen Network
The document summarizes the launch of the Centre for Welfare Reform on March 24th, 2011. It introduces several fellows of the Center who are committed to implementing practical welfare reform innovations. Their goals are to establish a community dedicated to equality and diversity, conduct research on welfare reform, and share their findings without competition. The Center aims to enact change through thoughtful discussion and grassroots action rather than confrontation.
(166) launch of the centre (westminster, march 2011)Citizen Network
Slides from the Centre for Welfare Reform Westminster Launch on 24th March 2011- presentations from Simon Duffy, Pippa Murray, Clare Hyde, Craig Dearden-Phillips and Vidhya Alakeson
Networked Energy: Energy independence for AlderneyCitizen Network
by Chris Cook and Marcus Saul, Island Power
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Here they explain how Denmark has led the way in creating sustainable networks of community-based energy production and distribution.
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In his presentation Dr Beck discusses the harms caused by the monopolisation of supermarkets in the food industry. He also explores the positive possibilities of local currencies.
Dr Beck is a Lecturer at the University of Salford, Manchester.
The webinar recording is available to watch on Citizen Network's website at: www.citizen-network.org
More Related Content
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This document discusses challenges and opportunities for convenience stores and the aging population. It notes that while over-65s account for 19.8% of convenience store shoppers, older customers value personal service and reliability over promotional deals. Retailers face challenges in store accessibility and offering a broad product range. The government also faces challenges in supporting local retailers through planning policies and managing rising business costs and parking issues. Moving forward, the document suggests retailers better meet older customer needs to boost business, and governments maintain local shops to aid community sustainability.
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This document summarizes the Vibrant Communities Canada initiative, which aimed to reduce poverty through local multi-sector collaboration. It discusses:
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3) Evaluating the comprehensive initiative's impact proved challenging due to its emergent nature, attribution issues, and differences across sites. Developmental evaluation accommodated these challenges by focusing on communities' evolving theories of change.
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The document discusses the Department of Justice Victoria's efforts to engage citizens online through collaboration and participation. It notes that citizens now expect more online services and the ability to participate in government. The department aims to take an agile, collaborative approach using tools like social media to be more transparent and responsive to citizens. The goal is to better serve citizens and help them help themselves through co-production of information and services.
This presentation was given at the joint think tank on welfare reform by The Centre for Welfare Reform and the Health Service Management Centre. It describes the underlying logic of personalisation and the wider impact it may have on the whole welfare state.
This presentation was delivered by the new economics foundation and looks at the Public Services Social Value Act and how VCS organisations can improve their competitive advantage when tendering to deliver public contracts by demonstrating the social value of the work they do.
Slides from talks given to Anglesey Council on how to develop Citizen Directed Support locally and in Wales. Covering (1) problems in design of welfare state (2) history of innovations (3) key ideas and reforms (4) challenge of making changes work.
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This document provides an overview of future demand for adult social care services in Bradford District, England. It predicts that the population aged 65 and over will increase significantly by 2025, increasing demand for services. However, government funding for social care is not expected to increase at the same rate. As a result, there will need to be new approaches to delivering social care and more choice and flexibility for individuals in how their needs are met. The document outlines opportunities for providers to offer a more varied menu of options to help people meet their social care needs.
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This document discusses co-production in services for older persons, which involves professionals, service users, families, and neighbors working together in a reciprocal relationship. It emphasizes promoting equal partnerships, effectiveness over efficiency, and choice. Co-production is said to make services more efficient, effective, and responsive while making them more humane and valued. The document also discusses using a "felt needs" approach rather than only expert assessments to better meet needs, and strategies for developing equal relationships, building consumer skills, and removing barriers to access through approaches like nurse-led memory clinics.
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The document discusses reshaping services at the local level to better understand what matters. It suggests that organizations traditionally focus on solving predefined problems rather than understanding service users' actual needs and concerns. Counterintuitively, the document recommends designing organizations based on demand rather than services, valuing all demand, and focusing on understanding what really matters to individuals. Examples show how this approach improved outcomes for clients while significantly reducing costs for public services.
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The document summarizes the launch of the Centre for Welfare Reform on March 24th, 2011. It introduces several fellows of the Center who are committed to implementing practical welfare reform innovations. Their goals are to establish a community dedicated to equality and diversity, conduct research on welfare reform, and share their findings without competition. The Center aims to enact change through thoughtful discussion and grassroots action rather than confrontation.
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2. Whose efficiency in the
‘age’ of austerity
• Efficiency is political, not just technical
• Power encourages definitions which treat public
services as ‘obvious goods’ that need to be
delivered at the lowest cost.
• Tax payer is promised ‘efficiency’
• but ‘mainstream services’ are protected
• Negative impact often focuses on the most needy
3. Personalisation & Social Justice
• Personalisation was inspired by visions and values
outside mainstream political theory
• Provides a capabilities approach that takes us
beyond a limited focus on money - real wealth
• Provides a non-meritocratic and inclusive vision of
social change - equal citizenship
• Offers principle of equity - sufficient for citizenship
19. Net Percentage Improvement
Health & well-being 42%
Time with people 52%
Quality of life 75%
Community life 62%
Choice & control 71%
Safe & secure 28%
Personal dignity 59%
Economic well-being 31%
0% 20% 40% 60% 80%
20. Place Number Change
6 Sites Phase I Report 60 -18%
17 Sites Phase II Report 128 -9%
13 Sites IBSEN Report 203 -6%
Northants 17 -18.7%
City of London 10 -30%
Worcestershire 73 -17%
21.
22.
23. 90
Hertfordshire
Cambridgeshire
Worcestershire
67.5
45
22.5
0
Person Provider User Trust
NB Split budgets are counted against both control mechanisms
24. Wholly controlled by person
Split with LA
Wholly controlled by LA
19%
40%
41%
Cambridgeshire data on
shared usage - total number
63
25. Explanatory hypotheses
Data suggests we can exclude some
hypotheses, therefore we can currently
assume:
• NOT because of lots of professional brokerage - there was
very little and where most money was invested in brokerage
progress was slowest
• NOT because of comprehensive assessments - there were
none
• NOT because everybody used direct payments or employed
their own staff - although c.50% did
• NOT because people had to unduly rely upon family and
friends - this remained largely unchanged, but was better
integrated with paid support
26. Possible explanatory hypotheses
•The ability to integrate paid support more carefully
with unpaid support increases efficiency and allows
people to focus paid support where it is really
required.
•The ability to use funding flexibly allows people to
identify more creative, individual and appropriate
support at the right price
•Needs-led approach avoids the definition of need by
available service and the inherent upward ratcheting
up of costs.
•Expensive, crisis-led solutions can be avoided if
people are equipped with information early enough
to enable meaningful planning
27.
28.
29.
30. Taxation
The right money... ...to the right person
Resource Allocation
Targeted
System (RAS)
Accountability
• The right money
Wider Market
Supported Decision-
Making
Community
• To the right person
Family Support Creativity • Maximum choice and
flexibility
Added
Value • Minimum burdens and
waste
• Clear entitlements
Increased Stronger E!ective
High
Economic Families & Welfare
Satisfaction
Productivity Communities Reform
31. • DON’T stop people from knowing their
budget or eroding their sense of
entitlement
• DON’T let your RAS be driven by ‘care
planning’
• DON’T make planning difficult or obscure
• DON’T limit support options for planning
• DON’T limit control options
• DON’T limit how people can use their
money
IE - We could unintentionally undermine the development of the market either by
creating barriers to entry or weakening the ability of consumers to make their
own choices and shape the market through those choices
32. Current debates/
• Uncertainty about how to manage the RAS
• Uncertainty about flexibility and pooling
• Failure to utilise providers and ISFs
• £0.5 billion wasted on ‘implementation’
• The burdening of care management
• The failure to look hard at in-house
services and block contracts
33.
34.
35.
36.
37.
38.
39. personalisation will work for
people
• needing support in the community
• managing long-term health
conditions
• trying to rebuild their mental
health
• wanting to die at home
• wanting more personalised
education
• trying to find work
• wanting to avoid prison
40. education reform
• What is at the heart of learning and
personal development?
• What are the other 26 pupils paying for?
• Schools as social networks for organising
learning
• Home school networks
• Nationalise private education
• Rethinking the problem of inclusion
41. place-based approaches to
complexity
• As needs become more complex so does the
complexity of the response
• Service professions, departments, organisational
boundaries lead to ‘privileged irresponsibility’
• The state struggles to recognise and support civil
society responses
42.
43.
44.
45. this means real poverty is
1. Despair - having no hope
2. Loneliness - having no friends or
family
3. Exclusion - never being part of
anything
4. Disadvantaged - feeling deskilled
5. Powerlessness - having no control
46.
47.
48.
49. success will be dependent upon
• ability to spot and support innovation
• celebrate and own civil society responses
• radically disinvest from current blocks
• shifting authority and control to local leadership
• new ‘constitutional framework’ with space for
innovation
50. Conclusion: Change?
• Resistance is inevitable
• Timescales are uncertain
• Intentional organisation is required
• Success will be a ‘constitutional’ shift
in power and control to citizens,
families & communities
51.
52. strategies
• smallness provokes less resistance
• powerful ideas can create powerful
communities
• testing and evidence matter
• implementation
53. Contact Details
Simon Duffy
Centre for Welfare Reform
The Quadrant,
99 Parkway Avenue, Parkway Business Park
Sheffield, S9 4WG
T +44 114 251 1790
M +44 7729 7729 41
admin@centreforwelfarereform.org
www.centreforwelfarereform.org
54. 10
7.5
Hidden Voices:
Hidden Voices: Older People’s Experience of Abuse
Older People’s Experience of Abuse
An analysis of calls to the Action on Elder Abuse helpline.
Written by Action on Elder Abuse and published by Help the Aged
5
2.5
Help the Aged Action on Elder Abuse
0
Relative Risk
Home Sheltered Housing Action on Elder Abuse Data (2004)
Hospital Care Home
The regulation paradox - we regulate things
because they are unsafe, so people believe
they have become safe... ... but they are not