This document describes a mobile English tutoring service called TELLA that provides personalized 1-on-1 tutoring via text and voice chat with native English tutors for 30 minutes per day. It analyzes user data to track progress and customize tutoring and self-study content. The service aims to offer affordable English instruction through a technology-driven, personalized curriculum delivered by an online platform. It plans to launch an app, continuously upgrade the data analysis system and app functions, and expand globally within two years on an investment of $200,000.
8. The Service – 1. Tutoring
Talk w/ native tutor
• 30 minutes per day
• via text & voice
• instant correction & feedback
9. The Service – 1. Tutoring
Talk w/ native tutor
• 30 minutes per day
• via text & voice
• instant correction & feedback
10. The Service – 2. Data Analysis
• # of corrections
• Variety/range of vocabulary/expressions
• Average level of English
Show user’s level of growth
11. The Service – 3. Personalized Contents
Customized
tutoring & self-study contents
based on level & interest of learner
12. The Service – 3. Personalized Contents
Customized
tutoring & self-study contents
based on level & interest of learner
‘Systematic user-based approach’
17. The Hidden Opportunity
Opportunity
• Captured opportunity from East Africa’s youth
unemployment problem (Uganda, Kenya, etc.)
• High educated English native human resource
• Text – East Africa, Voice – Phillippines
18. Experience & insight
Pivot : video telephone chat (v. 1, 2, 3, 3.1, 3.2, …)
• 2014.2~now: KakaoTalk Tutoring Service
• Purchase rate: 15% (317 paid customers, 2,127 trial users)
• Revenue: $80/customer ($23,323)
• Repurchase rate: 17.0%
• Expect rates to double or triple with an integrated platform
20. The Market
• Korean mkt. size
• $180 M mobile (2-3 years old)
• $10 B English edu. mkt.
• Competitors:
• Does not have data analysis function
• T2M: Only correction – not real-time
• Eigooo: No systematic approach
• China mkt. size
• $21 B English online edu. Mkt.
21. The Plan
Strategy: Lean & Go global
1. Launch app (Sep. ‘15) : tutoring & basic data analysis
2. Upgrade “AFAP” : upgrade data analysis system & app functions
3. Go global (Summer ’16) : enter Chinese / SEA / Taiwan market
In 2 years…
5,000 customers / month
$1 million +