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Module 1

IDENTIFY THE NEED OF THE
     ENTREPRENEUR
Presentation trainer

Henrik Andersen,
Business Link, Central Denmark

Background for teaching this topic:
Experienced tutor, trainer and researcher.
Learning objectives


• Identify different entrepreneurial profiles

• Identify and distinguish between different
  needs of entrepreneurs
Lesson plan
LESSON PLAN – LECTURER GUIDE
Identify the need of the entrepreneur

Duration                Content              Learning Activities        Resources

  10’      Introduction to the education                             Power Point
                                                                     handouts
  30’      The nature of the               Lecture exposition
           entrepreneur
  20’
           Understanding differences       Lecture exposition

 1h 30’    Theory about entrepreneur       Lecturer exposition and   PowerPoint
           profiles:                       case studies              Handouts
           - Characteristics

 1h 20’    Tutoring the different          Lecture exposition,       PowerPoint
           entrepreneur profiles -         exercises and             Handouts
           according to their needs        discussions



  10’      Evaluation                      Discussion and student
                                           questionnaire
The nature of the Entrepreneur
               Whom are we dealing with?




9 Dec. 1978;




                                           Revenue US $51.12 billion (2007)
                                           Operating income US $18.52 billion
                                           Net income US $14.06 billion
                                           Employees76,539 (2007)
                                           SloganYour potential. Our passion
The nature of the Entrepreneur

Definition:


Entrepreneur is a term applied to the type of personality who is willing
  to take upon herself or himself a new venture or enterprise and
  accepts full responsibility for the outcome.

The word entrepreneur originates from the French word “entreprendre”,
  which means “to undertake”. In a business context it means to start
  a business.
National statistics
For instance:

•   Annual rate for business startups
•   Mortality rate
•   International rating (GEM)
•   Growing rates for new enterprises
•   Categories like:
    gender, age, business type etc.
Differences




                                                                                       S oc pr e ne u
                                                                                        e nt r
                   Lifes
                         tyle




                                                                                            ial
                   Entr                                             bo




                                                                                               e
                        epre                                          rn
            own
               ers           neur                                       -g
       ss                         s                                            lo
                   free
  sine                                                                               ba
                    lanc
Bu                                                 In
                                                        ve                             ls




                                                                                                      rs
                       Cre


                        -                                 nt
                                                             or
                          ers




                                                                                                         s
                                                                s
         reneurs

                            a ti v




                                                                                                     eur
                                                                            t
                                                                      ig ran urs




                                                                                                     n
                                                                              e
                                                                  Imm epren




                                                                                                  pre
                                                                p
                                  ee




                                                             hi       r
                                              lture neurs          Ent




                                                                                                 re
                                           Cu epre
                                    ntr




                                                                                              ent
  Project




                                                                    Se repre
                                                 r
                                            Ent
                                                                                                          lles

                                                                     En
  Entrep




                                                                      ria
                                                                                                       aze




                                                                                            ion
                                       epr




             Ow                              Gr


                                                                        t
                   ner                                                                                g

                                                                          l
                                           en ow




                                                                                         uct
                         s                   tre th
                                          ene




                                                                                          d
                                                 pr
                                                                            neu



                                                                                       Pro
                                                    en
                                                       eu
                                             urs




                                                                                rs
                                                          rs
                   Entrepreneurs can also be classified by gender,
                   business type, age, geography, education, etc.
Differences

• All entrepreneurs are unique
• They have different needs, motives, goals and
  personalities
• They act differently
• They need different service, treatment and tutoring.
• They will benefit differently from the tutoring service.

                           How do we identify who is who?
Stereotypes:
Alpha- and Beta-entrepreneurs
  A friend introduced me to a noteworthy line of
  thinking recently. It went something like this:

  “There are two types of entrepreneurs in this world: Alpha entrepreneurs and beta entrepreneurs.

  Alpha entrepreneurs are the guys that are naturally risk tolerant, even irrational
  dreamers; they’re charismatic and marshal folks around them to develop a company
  that’s viable. Alphas take the first step.

  Beta entrepreneurs, on the other hand, are very execution focused, basically rational
  when it comes to risk, and bring to bear a learned skill set. They take problems and set
  about methodically solving them. Betas make entrepreneurship work.”

  So, my friend says,

  “We need to stop encouraging alpha entrepreneurship. You can’t teach someone to be
  an alpha. What we can do is teach folks to be betas. A community doesn’t need a ton
  of alphas, but it needs lots of betas.”
                                              Published March 23rd, 2008 in Entrepreneurship
Stereotype:
     Nine personality types of entrepreneurs.
1.    The Improver (do it better, moral, ethics)

2.    The Adviser (Give the customers what they want)

3.    The Superstar (charisma, energy, mega-drive, workaholic)

4.    The Artist (creativity, uniqueness, innovations)

5.    The Visionary (A company based on visions and expectations for the future)

6.    The Analyst (Problem solving, technical & systematic)

7.    The Fireball (high level of energy, impulsive, optimistic, follows all ideas)

8.    The Hero (leadership skills and competences, controlling crisis, break all barriers)

9.    The Healer (inner peace, harmony, good karma, human resource developer)

                                                                                      Source: sbinformation.com
Stereotype:
             Indian Institute of management

• The Opportunistic Type
⇒ Expectations of higher income, the “dreamer”

• The Negative “Push” Type
⇒ Expectations of a better work life (dissatisfaction with the present situation …)

• The Managerial Type
⇒ Managerial type and leadership skills, building a company

• The New Craftsman Type
⇒ self-made man, need of autonomy, proof of competence

• The Idea driven opportunist Type
⇒ A mix of all four types

                                                          Source: Madhushree Agarwal,
                                                          Indian Institute of Management, Calcutta, Jan. 2004
Motivation
•   Be self-determining / your own master                           => autonomy / harmony

•   More interesting work                                           => ambition / challenge
    (professional, personal and business challenges)


•   Greater freedom of action / flexibility                         => harmony / challenge

•   Earn more money / improve living standard (MEN)                 => tradition / ambition

•   Combine work and home (family) (WOMEN)                          => self-realisation /harmony

•   Miscellaneous: e.g. demands/offers from suppliers, unemployment etc. => because… / tradition


                                      Push or Pull?
Drive
                              Four types of entrepreneurs:


Se
  lf a
         ctu                                                          y
             ali
                 sa                                                 on
                    ti                                            rm
                         on                                  Ha
Types of entrepreneurs

• The growth-oriented            =>   Ambition

• The project-oriented           =>   Harmony

• The Lifestyle entrepreneur     =>   Self actualization

• The traditional entrepreneur   =>   Tradition
The growth-oriented entrepreneur
• Personal:
      high level of professionalism, ambitions for growth, the company comes first,
      scientific education/approach, a man

• New knowledge:
      professional network, professional specialists, problem => cause (… and it can
      be solved)

• Development / renewal:
      proactive, adapt or “turn upside down”, OK with sale of company (or share…)

• Practical guidance / advice:
      detailed business plan, focus on the product, no general (holistic) vision,

• Typical sectors:
      IT, Business Intelligence (system development/sale), Medico, research-related
      activities and businesses, production, concept-sales …
The project-oriented entrepreneur
• Personal:
      high level of professionalism, ambition to “try it out”, family and leisure are
      (also)important, considers the general picture (holistic minded), humanities
      education/approach, does not “run” a business but “runs him-/herself”.


• New knowledge:
      professional and business-related network, especially inclination to discuss, Don’t
      understand experts, problem => many causes, major user of various networks,
      shares knowledge with others


• Development / renewal:
      very up-to-date professionally, proceeds only if it is ethically, professionally and
      conceptually correct


• Practical guidance / advice:
      broad business foundation, commercialisation can be difficult, not ambitious for the
      business but on his own behalf, “everything is considered from all angles”.


• Typical sectors:
      consultants (soft values), design (one-man operations), psychologists, event
The lifestyle entrepreneur
• Personal:
      dissatisfied with “previous” life, attended many courses, in-service training, realisation
      of creative gene, change of sector, spiritual orientation and considers the whole
      picture (holistic), a woman


• New knowledge:
      likes courses, is together with “like-minded” people, likes to talk with people who listen


• Development / renewal:
      partnership with like-minded people, business development not important, must be
      rewarding and fun, must suit the life situation (most important)


• Practical guidance / advice:
      enthusiastic concerning product/service, thinks that “everybody/a lot of people” will
      buy, “small is good”, earnings aren’t so important (doesn’t need to …)


• Typical sectors:
      masseuse, author of children’s books or similar with children, therapy, provider of
      alternative treatments, sale of slimming cures, cremes, herbal products etc., web
      shops
The traditional entrepreneur
•   Personal:
       professional education, well-defined product, wants to make money, wants only “to
       work” – not interested in running and developing a business


•   New knowledge:
       practical work – tries things out, short specialist rewarding courses, talks with friends
       and colleagues, “how hard can it be??”


•   Development / renewal:
       new people in the company (employees, generations), new
       tools/machines/products, some become growth companies (growth niches; often
       determined by the state of the economy / conjuncture))


•   Practical guidance / advice:
       product IS defined – not up for discussion, only need a budget – and up and
       running!, thinks having a company/accountant is a lot of bother


•   Typical sectors:
       clothing shops, carpentry and other craftsmendriven business, flowers- and other
Business cases
     The growth-oriented          The project-oriented
     Benee Huse A/S               C3 Consulting - I thought that it
                                                           was only my
                                                           qualifications I had
       - I have rewritten                                  to sell
       the business plan
       three times



     The Lifestyle entrepreneur   The traditional entrepreneur
     Olisan.dk                    StjerneBlomsten

- The name of the
company consists                     - I had to start my
of the names                         own business
Oliver and Sander
The General view
Type:           Growth   Project   Lifestyle   Traditional
Method:
Business            x        x
plan


Tutoring                     x



Other
(advisoring,
tools on net,
testing etc.)
Exercise 1
      Find keywords for:
                                                                  •   Growth potential
      Tools
                                                                  •   Project-oriented
      Dialogue
                                                                  •   Lifestyle
      Motivation
                                                                  •   Traditional



•   Tools:
    business plan (different
    types), starting guidelines,
    VIQ/Growth profile, guides,    •    Dialogue:
    other ….                            process, “cash payment”,
                                        solution-oriented, neutral,
                                        possibilities, inquiring,
                                        coaching, confirming,
                                                                         •   Motivated by …
                                        supporting …..
                                                                             good advice and guidelines,
                                                                             defining problems, analysis,
                                                                             inquiries, experts, networks,
                                                                             tasks, problems …
Exercise 1
Type:                 Growth      Project   Lifestyle   Traditional
Tool – dialogue –
motivation.
Business plan

Guides

Strategy tools

Dialogue
(Expert or dialogue
or neutral)



Type: Tasks /
motivation
=> Which tasks
provide motivation?
Discussion
Now!
   Commercialisation
                                               … Later!Commercialisation

Traditional        Growth                        Traditional     Growth


                             Individual/team                               Individual/team

Lifestyle        Project                         Lifestyle     Project



   • Is it possible to move the entrepreneur from one type to another?
   • Is this a desirable action?
   • Are needs (and behaviour) changing over time?
   • How can this knowledge be included in tutoring entrepreneurs?
Critical or creative thinking
CRITICAL THINKING   VS.   CREATIVE THINKING

   left brain       vs.         right brain
   analytic         vs.         generative
   vertical         vs.         lateral
   focused          vs.         diffuse
   objective        vs.         subjective
   probability      vs.         possibility
   verbal           vs.         visual
   linear           vs.         associative
   yes but ….       vs.         yes and …..
Discussion




 But how do we avoid killing the ideas
 with practicalities and formalities?
Discussion:

      What makes an entrepreneur succesful?
                      is it …

•The business idea / product???

                        or, is it …

•The personality of the entrepreneur / the
entrepreneural team ???

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12554 uk module 1 presentation1(ha-revised)

  • 1. Module 1 IDENTIFY THE NEED OF THE ENTREPRENEUR
  • 2. Presentation trainer Henrik Andersen, Business Link, Central Denmark Background for teaching this topic: Experienced tutor, trainer and researcher.
  • 3. Learning objectives • Identify different entrepreneurial profiles • Identify and distinguish between different needs of entrepreneurs
  • 4. Lesson plan LESSON PLAN – LECTURER GUIDE Identify the need of the entrepreneur Duration Content Learning Activities Resources 10’ Introduction to the education Power Point handouts 30’ The nature of the Lecture exposition entrepreneur 20’ Understanding differences Lecture exposition 1h 30’ Theory about entrepreneur Lecturer exposition and PowerPoint profiles: case studies Handouts - Characteristics 1h 20’ Tutoring the different Lecture exposition, PowerPoint entrepreneur profiles - exercises and Handouts according to their needs discussions 10’ Evaluation Discussion and student questionnaire
  • 5. The nature of the Entrepreneur Whom are we dealing with? 9 Dec. 1978; Revenue US $51.12 billion (2007) Operating income US $18.52 billion Net income US $14.06 billion Employees76,539 (2007) SloganYour potential. Our passion
  • 6. The nature of the Entrepreneur Definition: Entrepreneur is a term applied to the type of personality who is willing to take upon herself or himself a new venture or enterprise and accepts full responsibility for the outcome. The word entrepreneur originates from the French word “entreprendre”, which means “to undertake”. In a business context it means to start a business.
  • 7. National statistics For instance: • Annual rate for business startups • Mortality rate • International rating (GEM) • Growing rates for new enterprises • Categories like: gender, age, business type etc.
  • 8. Differences S oc pr e ne u e nt r Lifes tyle ial Entr bo e epre rn own ers neur -g ss s lo free sine ba lanc Bu In ve ls rs Cre - nt or ers s s reneurs a ti v eur t ig ran urs n e Imm epren pre p ee hi r lture neurs Ent re Cu epre ntr ent Project Se repre r Ent lles En Entrep ria aze ion epr Ow Gr t ner g l en ow uct s tre th ene d pr neu Pro en eu urs rs rs Entrepreneurs can also be classified by gender, business type, age, geography, education, etc.
  • 9. Differences • All entrepreneurs are unique • They have different needs, motives, goals and personalities • They act differently • They need different service, treatment and tutoring. • They will benefit differently from the tutoring service. How do we identify who is who?
  • 10. Stereotypes: Alpha- and Beta-entrepreneurs A friend introduced me to a noteworthy line of thinking recently. It went something like this: “There are two types of entrepreneurs in this world: Alpha entrepreneurs and beta entrepreneurs. Alpha entrepreneurs are the guys that are naturally risk tolerant, even irrational dreamers; they’re charismatic and marshal folks around them to develop a company that’s viable. Alphas take the first step. Beta entrepreneurs, on the other hand, are very execution focused, basically rational when it comes to risk, and bring to bear a learned skill set. They take problems and set about methodically solving them. Betas make entrepreneurship work.” So, my friend says, “We need to stop encouraging alpha entrepreneurship. You can’t teach someone to be an alpha. What we can do is teach folks to be betas. A community doesn’t need a ton of alphas, but it needs lots of betas.” Published March 23rd, 2008 in Entrepreneurship
  • 11. Stereotype: Nine personality types of entrepreneurs. 1. The Improver (do it better, moral, ethics) 2. The Adviser (Give the customers what they want) 3. The Superstar (charisma, energy, mega-drive, workaholic) 4. The Artist (creativity, uniqueness, innovations) 5. The Visionary (A company based on visions and expectations for the future) 6. The Analyst (Problem solving, technical & systematic) 7. The Fireball (high level of energy, impulsive, optimistic, follows all ideas) 8. The Hero (leadership skills and competences, controlling crisis, break all barriers) 9. The Healer (inner peace, harmony, good karma, human resource developer) Source: sbinformation.com
  • 12. Stereotype: Indian Institute of management • The Opportunistic Type ⇒ Expectations of higher income, the “dreamer” • The Negative “Push” Type ⇒ Expectations of a better work life (dissatisfaction with the present situation …) • The Managerial Type ⇒ Managerial type and leadership skills, building a company • The New Craftsman Type ⇒ self-made man, need of autonomy, proof of competence • The Idea driven opportunist Type ⇒ A mix of all four types Source: Madhushree Agarwal, Indian Institute of Management, Calcutta, Jan. 2004
  • 13. Motivation • Be self-determining / your own master => autonomy / harmony • More interesting work => ambition / challenge (professional, personal and business challenges) • Greater freedom of action / flexibility => harmony / challenge • Earn more money / improve living standard (MEN) => tradition / ambition • Combine work and home (family) (WOMEN) => self-realisation /harmony • Miscellaneous: e.g. demands/offers from suppliers, unemployment etc. => because… / tradition Push or Pull?
  • 14. Drive Four types of entrepreneurs: Se lf a ctu y ali sa on ti rm on Ha
  • 15. Types of entrepreneurs • The growth-oriented => Ambition • The project-oriented => Harmony • The Lifestyle entrepreneur => Self actualization • The traditional entrepreneur => Tradition
  • 16. The growth-oriented entrepreneur • Personal: high level of professionalism, ambitions for growth, the company comes first, scientific education/approach, a man • New knowledge: professional network, professional specialists, problem => cause (… and it can be solved) • Development / renewal: proactive, adapt or “turn upside down”, OK with sale of company (or share…) • Practical guidance / advice: detailed business plan, focus on the product, no general (holistic) vision, • Typical sectors: IT, Business Intelligence (system development/sale), Medico, research-related activities and businesses, production, concept-sales …
  • 17. The project-oriented entrepreneur • Personal: high level of professionalism, ambition to “try it out”, family and leisure are (also)important, considers the general picture (holistic minded), humanities education/approach, does not “run” a business but “runs him-/herself”. • New knowledge: professional and business-related network, especially inclination to discuss, Don’t understand experts, problem => many causes, major user of various networks, shares knowledge with others • Development / renewal: very up-to-date professionally, proceeds only if it is ethically, professionally and conceptually correct • Practical guidance / advice: broad business foundation, commercialisation can be difficult, not ambitious for the business but on his own behalf, “everything is considered from all angles”. • Typical sectors: consultants (soft values), design (one-man operations), psychologists, event
  • 18. The lifestyle entrepreneur • Personal: dissatisfied with “previous” life, attended many courses, in-service training, realisation of creative gene, change of sector, spiritual orientation and considers the whole picture (holistic), a woman • New knowledge: likes courses, is together with “like-minded” people, likes to talk with people who listen • Development / renewal: partnership with like-minded people, business development not important, must be rewarding and fun, must suit the life situation (most important) • Practical guidance / advice: enthusiastic concerning product/service, thinks that “everybody/a lot of people” will buy, “small is good”, earnings aren’t so important (doesn’t need to …) • Typical sectors: masseuse, author of children’s books or similar with children, therapy, provider of alternative treatments, sale of slimming cures, cremes, herbal products etc., web shops
  • 19. The traditional entrepreneur • Personal: professional education, well-defined product, wants to make money, wants only “to work” – not interested in running and developing a business • New knowledge: practical work – tries things out, short specialist rewarding courses, talks with friends and colleagues, “how hard can it be??” • Development / renewal: new people in the company (employees, generations), new tools/machines/products, some become growth companies (growth niches; often determined by the state of the economy / conjuncture)) • Practical guidance / advice: product IS defined – not up for discussion, only need a budget – and up and running!, thinks having a company/accountant is a lot of bother • Typical sectors: clothing shops, carpentry and other craftsmendriven business, flowers- and other
  • 20. Business cases The growth-oriented The project-oriented Benee Huse A/S C3 Consulting - I thought that it was only my qualifications I had - I have rewritten to sell the business plan three times The Lifestyle entrepreneur The traditional entrepreneur Olisan.dk StjerneBlomsten - The name of the company consists - I had to start my of the names own business Oliver and Sander
  • 21. The General view Type: Growth Project Lifestyle Traditional Method: Business x x plan Tutoring x Other (advisoring, tools on net, testing etc.)
  • 22. Exercise 1 Find keywords for: • Growth potential Tools • Project-oriented Dialogue • Lifestyle Motivation • Traditional • Tools: business plan (different types), starting guidelines, VIQ/Growth profile, guides, • Dialogue: other …. process, “cash payment”, solution-oriented, neutral, possibilities, inquiring, coaching, confirming, • Motivated by … supporting ….. good advice and guidelines, defining problems, analysis, inquiries, experts, networks, tasks, problems …
  • 23. Exercise 1 Type: Growth Project Lifestyle Traditional Tool – dialogue – motivation. Business plan Guides Strategy tools Dialogue (Expert or dialogue or neutral) Type: Tasks / motivation => Which tasks provide motivation?
  • 24. Discussion Now! Commercialisation … Later!Commercialisation Traditional Growth Traditional Growth Individual/team Individual/team Lifestyle Project Lifestyle Project • Is it possible to move the entrepreneur from one type to another? • Is this a desirable action? • Are needs (and behaviour) changing over time? • How can this knowledge be included in tutoring entrepreneurs?
  • 25. Critical or creative thinking CRITICAL THINKING VS. CREATIVE THINKING left brain vs. right brain analytic vs. generative vertical vs. lateral focused vs. diffuse objective vs. subjective probability vs. possibility verbal vs. visual linear vs. associative yes but …. vs. yes and …..
  • 26. Discussion But how do we avoid killing the ideas with practicalities and formalities?
  • 27. Discussion: What makes an entrepreneur succesful? is it … •The business idea / product??? or, is it … •The personality of the entrepreneur / the entrepreneural team ???