Presentation summary from Canon for Business Information at Work 2014 event: Efficiency within the supply chain is driven by demand from customers, volatile fuel and material costs, regulation and cash flow problems. Supply chain visibility and workflow management are critical to addressing these challenges and helping firms to remain competitive.

1. BETTER
BUSINESS
PROCESSES
LOGISTICS

2. LOGISTICS
Streamline your order fulfilment
operations for faster cash recovery

3. THE LOGISTICS
LANDSCAPE IS
CHANGING

4. They’re better
informed than
ever before
New technology
makes it easy to
access product and
pricing info...
…and raises
expectations around
response times
WINNING AND RETAINING BUSINESS IS HARDER THAN EVER
CUSTOMERS ARE IN CHARGE

5. VOLATILE FUEL &
MATERIAL COSTS
• Fuel prices are expensive and impossible to control
• The raw materials needed to build and run highly technical
equipment are increasingly scarce and difficult to source
• So businesses are looking to simplify and control
those areas of their business that they can, such as
Information Technology

6. REGULATION IS
RESTRICTIVE New health and safety
laws are impacting on
working hours
Businesses struggle to respond
quickly to
compliance regulations
Need to increase efficiency
of resource and
time management

7. CASH FLOW IS
A CHALLENGE
Complicated, time
consuming processes
and regulations lead
to inefficiencies
And when the
job is delivered
late and billed
late, payment is
delayed too

8. INFORMATION AT WORK
On 3 July 2014 Canon hosted an event to
bring together industry experts and technology
leaders to discuss opportunities and share
insights around Information Management
– including Logistics

9. LOGISTICS SEMINAR
OVERVIEW
1. COST
2. PROCESS EFFICIENCY
3. INVOICE PRESSURES

10. 1. COST
How can organisations streamline
logistical processes to maximise visibility
of delivery operations while minimising
the cost of managing information within
the back-office?

11. 2. PROCESS EFFICIENCY
How can organisations move away from
manual to faster, automated processes
without major investment and overhaul
of legacy systems?

12. 3. INVOICE PRESSURES
How can organisations use IM to speed up
the customer invoicing process from point
of delivery for faster recovery of cash?

13. THE SPEAKERS INCLUDED:
Han Beuten
Document Process
Automation Manager
Canon Netherlands
Lorenzo Veronesi
Senior Research
Analyst EMEA
IDC
Geoff de Metz
General Manager
(Scanning & DMS)
Wincanton

14. THEY TALKED ABOUT HOW CANON
DELIVERY NOTE PROCESSING
ADDS VALUE TO LOGISTICS
It delivers:
• Easy-to-use automation
• Distribution visibility
• Better stock management
• Support for collecting and sending digital signatures

15. THE CHALLENGES
FOR LOGISTICS

16. • Business applications tend to manage
silos of information focusing on their
own processes and information
• Poor coverage of intra-enterprise
processes – often managed through
custom applications
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
CHALLENGE #1:
LIMITED INTEROPERABILITY

17. © IDC Visit us at IDC.com and follow us on Twitter: @IDC
• Business applications are designed to
manage structured data, not “unstructured
and complex” data like documents are
• These documents need eventually to
be shared across the enterprise for
intra-enterprise processes
CHALLENGE #2:
POOR CAPABILITY TO
MANAGE DOCUMENTS

18. BEST PRACTICE GUIDELINES
• Avoid information “bottlenecks”
• Invest to improve electronic information capture and delivery
• Adopt technologies supporting document and workflow
management applications
• Use mobile devices for data collection
• Rely on the cloud for easy information sharing
NEED TO STREAMLINE THE ORDER FULFILMENT PROCESS

19. HOW AN AUTOMATED LOGISTICS
PROCESS HELPS
• Delivery times speed up, leading to improved
customer service and experience
• Admin time and costs reduce
• Data is more secure
• Billing is more efficient and invoices have
more chance of being paid on time

20. CANON DELIVERY NOTE
PROCESSING ADDS VALUE
TO LOGISTICS
It delivers:
• Easy-to-use automation
• Distribution visibility
• Better stock management
• Support for collecting and sending digital signatures

21. WINCANTON RECORDS
MANAGEMENT CASE STUDY
Information Management in action
For the secure document storage arm of the Wincanton PLC
Group with clients including Tesco, M&S and Shell

22. Customers want us
to take responsibility
for the whole
process
THE CHALLENGES
Wincanton needs to
comply with industry
standards as well
as individual client
compliance issues
Technology needs to be
scaleable, upgradeable,
portable and demonstrate
clear ROI
Customers want
low risk and
maximum value, and
solutions have to be
implemented quickly

23. WHY WINCANTON
PICKED CANON
• Excellent technology
• Complete back-office support
• A clear roadmap for the future
• An excellent team who understand
technology and are happy to help

24. THE RESULTS
• PoD penalties have reduced 50% year on
year since using Canon technology
• Significant cost reductions mean that
we can pass savings back to our
customers and be more competitive

25. MORE INFORMATION
If you are an existing Canon customer, please contact
your account manager to find out how better
Information Management can transform your business
Or contact us on:
canon.solutions@canon-europe.com
canon-europe.com/For_Work