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Safety Basics for the Non-Safety Professional [Live Session]
1. SAFETY BASICS FOR THE NON- SAFETY PROFESSIONAL
Building a total safety culture
2. HOUSEKEEPING
â˘Slide deck will be posted on hni.com
â˘Q&A at the end, but feel free to ask questions throughout
â˘Tweet @HNIRisk or using the
hashtag #hniu to win some HNI swag!
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CHAD TISONIK
President
at HNI Wisconsin
ctisonik@hni.com
SPEAKERS
NATHAN STEFFEN President at HNI Michigan nsteffen@hni.com
TOM OGILBEE, CPCU
Commercial Field Underwriter
Grange Insurance
OgilbeeT@Grangeinsurance.com
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7. This presentation is designed to:
â˘Take off the safety âtraining wheelsâ
â˘Understand âriskâ and its role in profit/ROI
â˘Help you gauge where the corporation stands now
â˘Develop a renewed awareness or awakening
â˘Make you think about how you lead now
â˘Assess where you are at and then come up with a personal game plan
GOALS
8. One large incident at your site can wipe out a years worth of profitâŚraise the bar now!
10. WHATâS AN ACCEPTABLE LEVEL OF RISK?
Each of us has a different perspective on thisâŚ
My Grandma: âa penny saved is a penny earnedâ Bernie Madoff: âI will guarantee a 15% return on investmentâ. Evel Knievel: âYou come to a point in your life when you really don't care what people think about you, you just care what you think about yourself.â
11. HOW DO PEOPLE ACHIEVE GREATNESS IN THE NEW FRONTIER OF SAFETY?
â˘They are different! (weird)
â˘They have a huge sense of âWANTâ!
â˘They capitalize on opportunity.
â˘They invest in themselves and others.
â˘They are compassionate and thankful.
â˘They ask questions.
â˘They solve problems.
â˘They are ethical.
â˘They say âyesâ
19. 90%
of accidents are
caused by unsafe preventable acts.
Causes that are left uncorrected will result in serious accidents.
DIFFERENTIATE BETWEEN UNSAFE ACTS & UNSAFE CONDITIONS
20. â˘Inadequate employee training
â˘Ineffective employee motivation
â˘Lack of accountability
â˘Inadequate policies and procedures
â˘Improper selection of equipment or material
â˘Poor maintenance of facilities or equipment
COMMON EXAMPLES OF CAUSES INCLUDE
21.
22. Every accident has an impact on profits and sales. An accident with medical costs of $1,000 can cost $5,000 in total.
AWARENESS: WHY A SAFETY CULTURE?
To pay those costs, a company must sell $100,000 of services.
23. EXAMPLES OF NEGATIVE âRISKYâ BEHAVIORS THAT ARE MOST TIMES COSTLY!
â˘Damage to Product
â˘Damage to company property
â˘Careless treatment of property
â˘Loss of property
â˘Damage to customer property
â˘Failure to maintain property in care
â˘No Call No Show
â˘Tardiness
â˘Cell Phone usage/texting
â˘Rapid pace to make down time
â˘Lost time Accident
â˘Vehicular Accident
â˘Unsafe Acts
â˘Near Miss
â˘Insubordination
â˘Quality issue
â˘Customer Issue or complaint
â˘Failure to inspect
â˘Failure to meet goal
â˘Failure of Drug test
â˘DUI
â˘Failure to participate in Wellness program
â˘Smoking
â˘Failure to participate in HRA
â˘WC and insurance costs
â˘Legal exposures
â˘Can you think of any others? What do these cost? Can you Quantify?
24. AWARENESS: WHY A SAFETY CULTURE?
Why a safety culture?
Because a company canât afford to not adopt a safety culture.
25. 1. Awareness through communication and corrective action/rewards to drive behavior CHANGE.
2. Waste and hazard identification and reduction (MUDA)
3. Accountability through âchargebackâ systems, safety goals, safety activities and documentation.
4. Results and benefits to the company and individual.
5. Education through management and employee training with specific focus on leading with Safety, Productivity and Quality.
HOW TO DEVELOP AN AWARE SAFETY CULTURE
26. High performing organizations Iâve seen:
â˘Management and employee attitude
â˘Actions in response to unsafe behavior
â˘Supervisory responsibility and accountability
â˘Safety planning and goals
â˘Policies and procedures
â˘Employee training and motivation
â˘Employee involvement, input or âbuy inâ
â˘Part ways with bad actors
MUST HAVES IN A SAFETY CULTURE
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28. Observation & Recognition Techniques:
â˘Understand the objective of the work activity being observed.
â˘Be familiar with the standard/accepted methodology for completing the task under observation.
â˘Look for attitude, then behavior.
â˘Trust your initial impression.
â˘Know the facilityâs accident history and share it.
â˘Document findings.
â˘Have an immediate reaction.
RECOGNITION: THE ART OF OBSERVATION
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30. 43.5% of all accidents occur during the first year of service.
EDUCATION: EMPLOYEE TRAINING
31. 1.Prepare the worker (attitude).
2.Present the job/issue (knowledge).
3.Involve the employee (skill).
4.Follow up (accountability). Training is ongoing- it never ends! Mix in some live, online, video, invite a guest etc.
TRAINING SEQUENCE
32. HELP YOUR EMPLOYEES âOWNâ THEIR OWN RISK
â˘Find out why they work and what is important to them.
â˘Teach your employees the business.
â˘Show them how waste affects them.
â˘Profit (less waste) = Raises and benefits.
â˘Show them all of the factors that go into earning a profit.
â˘Teach them that negative behaviors and waste cost everyone.
â˘Use tools to control and monitor behaviors.
â˘Accountable!
â˘Track your results.
34. â˘Show commitment to safety. Be assertive.
â˘Enforce safe operations and job procedures. Be decisive.
â˘Participate in safety activities, meetings, inspections, etc.
â˘Wear proper PPE.
â˘Give credit when due. Be supportive.
â˘Listen to workers. Be available.
â˘Show a positive attitude. Be enthusiastic.
â˘Inspire a team effort. Be a coach.
SET A PERSONAL EXAMPLE AS A SAFETY LEADER
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36. A BIT ON COMPLIANCE (A WHOLE WORKSHOP IN ITSELF)
Documentation requirements:
âPolicies⌠give âem out!
âTrainings
âIdentification of hazards
âCorrective actions
âRegs â OSHA, EPA, DNR, DOT
â˘Emergency plan! (Practice and post)
â˘Best advice here â Do the basics, document and do it well.
â˘Make safety a part of your job ad, interview, hire, orientation, placement and review process
37. â˘Risk reduction can be a profit center!
â˘Insurability or rate control in changing markets
â˘Direct and indirect costs of accidents as well as overall operating costs are reduced (HUGE!)
â˘Productivity improvements
â˘Profit margins
â˘Production schedules and delivery times
â˘The potential for legal costs reduced
â˘Compliance is increased
â˘Job security, job satisfaction and personal well-being are improved for all
YOUR ROLE AS IT RELATES TO PROFIT
Your stock goes up!
38. SAFETY: THE COMPANY VIEW
Documented Safety Programs
ďśEmployee Safety
ďśFleet Safety
ďśFire Safety
Management of Safety Programs
ďśRegular safety meetings
ďśDevelopment of a âSafety Cultureâ with the employees
ďśSafety Committee or Team
ďśTrack, Monitor & Reward
Do you ask for help?
ďśAsk your Agency
ďśAsk your Carrier â Claims, Risk Control, Material
MOST ITEMS ARE FREE!
39. CONCLUSION
â˘We didnât cover it allâŚ
â˘Multiple industries, hazards, risks, challenges
â˘If not you, who?
â˘You might need some back up!
â˘Beware of driftbackâŚ
â˘When we change and stick to it, others can and will follow.
40. Test your safety with a free assessment!
Visit hni.com/safety for a free report highlighting your safety strengths and challenges.
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CHAD TISONIK President at HNI Wisconsin ctisonik@hni.com
THANK YOU.
NATHAN STEFFEN
President
at HNI Michigan
nsteffen@hni.com
TOM OGILBEE, CPCU Commercial Field Underwriter Grange Insurance OgilbeeT@Grangeinsurance.com