In this edition, ‘10 Most Trusted Healthcare Consulting Companies 2022,’ Insights Care tries to emphasize the impeccable potential of Consultant Companies in the Healthcare niche.

1. A Name Synonymous to
Excellence
Danielle Solomon
Healthcare National Industry Partner
OUR
COMMITMENT
TO
UNMATCHED
CLIENT
SERVICE® IS
WHAT MAKES
BKD STAND
OUT.
“
“
2022
VOL. 02
ISSUE 01
HEALTHCARE
CONSULTING
COMPANIES
2022
MOST
TRUSTED
10

4. ave you ever wondered, how we remember a
Hparticular incidence, era, culture, or an entire
generation? We often remember them through
their ability to define time, trends, and documentation of
progress and experimentations.
Likewise, trends in the healthcare niche have considerably
changed with the rapid development of new technologies.
Consumers have become techno-savvy and clinical units
are looking for convenience alongside the quality of care.
However, there still exists communication and operational
issues that further impact the healthcare managerial setting.
Hence, it is very crucial to raise the question of who are
these individuals that cater to bridging the gap between the
health care professionals and the administrative practices.
That's where consultants capture the spotlight.
Without any doubt, the healthcare consultancy has played a
significant role in deciding on a suitable and appropriate
plan that will be in line with the hospitals as well as the
patients.
Because of their ability to communicate effectively with
patients, the consultants have played a prominent role in
making patients feel valued. Revolving and focusing on this
patient-centric approach and individualized care, such a
milieu creates a sense of trust between them and the clinical
setting.
In this edition, '10 Most Trusted Healthcare Consulting
Companies 2022,' Insights Care tries to emphasize the
impeccable potential of Consultant Companies in the
Healthcare niche. It is no big secret that the healthcare
industry is wide and complex. Hence, this edition has tried
to cover crucial names in healthcare consultancy that have
emerged as top players catering to this industry.
Let us unveil several inspirational stories and interviews of
exemplary companies in this special edition and help spread
the word about their invaluable contribution to the
healthcare niche. Also, while scanning through this edition
don't forget to go through the articles written by our in-
house editorial team and experts.
Have a happy and insightful reading!
Anish Miller
A Bridge to
Patient-centric Care

5. Editor’s Note

6. Candesic
Alliance of Business and Health
Care Expert Consultants
16
Emerton
A Global High-standard Strategy
Consulting Firm
20
28
MDI Consultants
A Leading Healthcare Consulting
Services Provider
34
Nextzon
Delivering Professional Consultancy
Services to Aid the Healthcare Space
44
Rebbeck
Reshaping Healthcare with
Meaningful Outcomes
30
Improving Your Wellness
Quotient Through Yoga
CXO

7. 5 Examples of
Personalization in
Healthcare
Personalized Care
Modern Technologies
that are Reshaping the
Healthcare Industry
Technical Revolution
24 40
BKD CPAs &
Advisors
A Name Synonymous to Excellence
08
Cover Story
C
O
N
T
E
N
T
S
Articles

8. Co-designer Paul Belin
Art & Picture Editor Mrunalinee Deshmukh
Art & Design Head
Editor-in-Chief Pooja M. Bansal
Managing Editor Abhishaj Sajeev
Senior Editor Anish Miller
Visualiser David King
Rohil Shinganapurkar
Circulation Manager Tanaji
Research Analyst Eric Smith
Sarah Wilson, John Smith, Alex Vincent
Business Development Executives
Amy Jones
Business Development Manager
Sales Executives Kelli, Bill, Anna
SME-SMO Executives Atul, Gemson
Digital Marketing Manager Alina Sege
Technical Consultants David, Robert
Technical Head Jacob Smile
Marketing Manager John Smith
Assistant Technical Head Pratiksha Patil
Assistant Digital Marketing Manager Renuka Kulkarni
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February, 2022
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9. Description
Featuring
BKD CPAs & Advisors
Danielle Solomon,
Healthcare National
Industry Partner
BKD is a national CPA and advisory firm that can help you
reach your goals.
Candesic
Dr Michelle Tempest,
Managing Partner
Candesic has led industry thinking and brought unrivalled
expertise to client issues. Its healthcare practice is the
leading provider of commercial due diligence for private
equity transactions.
Emerton
Harold Smith-Franzen,
Partner, and Healthcare
Practice Lead
Genex Partners
Masao Maru,
Manager
Genex Partners is a member of Cordence Worldwide, the
global network of truly connected consultancy firms with the
ability to think and deliver together.
MDI Consultants
Alan Schwartz,
Founder and Executive
Vice President
MDI Consultants, Inc. is a leader in providing consulting
services to the healthcare industry worldwide.
Sir Macauley
Atasie (KSC),
Managing Director
and CEO
Nextzon is an emerging market management consulting and
enterprise development company, inspired by a collective
mission of building and transforming business enterprises for
phenomenal success in the market they operate in.
Nextzon Business
Services Limited
Jay Rebbeck,
Managing Director
Rebbeck is an international consultancy focused on
reforming health systems and public services through
innovative commissioning practice.
532 Yoga Suzanne Leitner-Wise,
Founder
ZS Assosiates
Andy Zoltners,
Founder
ZS is a global professional services firm that leverages
deep industry expertise, leading-edge analytics,
technology and strategy to create solutions for clients that
work in the real world.
Emerton is a global high-standard strategy consulting firm.
Its team is mobilized to bring speed to a few clients in each
of the sectors we cover, both in their strategic decision-
making and in the delivery of their plans.
532Yoga is the perfect environment for your practice of Yoga;
a beautiful award-winning space where we have combined a
zen-like eastern minimalism with a reverential, inclusive
homage to teachers past and present.
L.E.K. Consulting
Stuart Jackson,
Global MD
L.E.K. Consulting is a global strategy consulting firm. We
help clients achieve high impact results with our deep
industry expertise and rigorous analysis.
Rebbeck
Company Name

10. A Name Synonymous to Excellence
C O V E R S T O R Y
“
Passion, Respect,
Integrity, Discipline, and
Excellence.
“

11. Danielle Solomon
Healthcare National
Industry Partner

12. here could be a plethora
Tfactors that make a company
achieve zeniths of success.
However, the one aspect that most
certainly drives a company to those
zeniths is the ambition and strife for
excellence.
This excellence could encompass—but
not limited to—delivering unparalleled
service to customers, innovating
products that add value to the users, or
prioritizing on saving the environment.
With excellence being at the crux of
their mission, the companies featured
in this edition titled, 10 Most Trusted
Healthcare Consulting Companies
2022, exhibit true potential in sparking
a paradigm shift in the ways that
healthcare consulting impacts
associated organizations.
One prominent name among such
companies is BKD CPAs & Advisors,
a top-tier CPA and advisory firm
dedicated to helping people and
businesses realize their goals.
With 40 offices across the U.S., BKD
ranks as one of Modern Healthcare's
Largest Management Consulting
Firms, a Glassdoor's Employees
Choice Award for Best Places to Work
and has appeared on INSIDE Public
Accounting's (IPA) Best of the Best
Firms list for 10 consecutive years,
earning the IPA Pyramid Award.
BKD's healthcare expertise
significantly exceeds standard
accounting services to include
performance improvement, CARES
Act and regulatory reimbursement
consulting, and more. The firm works
with approximately 4,000 healthcare
providers nationwide, comprising of
hospitals, health systems, long-term
care organizations, community health
centers, life science organizations, IDD
and behavioral health, and physician
groups.
According to the number of healthcare
advisors data from the 2020 Modern
Healthcare Largest Management
Consulting Firms Survey, BKD has
one of the largest, specialized Health
Care Performance Advisory Services
(HCPAS), audit, and tax practices
comprising more than 510 trusted
advisors. Thus, the firm's advisors
understand the complexities that board
members, CEOs and CFOs endure,
helping providers make strategic
financial, clinical, operational, and
performance decisions.
BKD has always proved its expertise at
managing change, and one reason is its
strong values. The firm's five PRIDE
values (Passion, Respect, Integrity,
Discipline, and Excellence) enable it to
fulfill its mission. "These are the values
we look for in the people we hire, our
partners, and how we serve our clients.
These are the values that have stood
the test of time for nearly 100 years
and will stand for the next 100," says
Danielle Solomon, the Healthcare
National Industry Partner at BKD.
"Hands down, our commitment to
®
Unmatched Client Service is what
10 Most Trusted Healthcare Consulting Companies 2022

13. makes BKD stand out. We aim to
deliver Unmatched Client Service
every time. Our commitment to client
service is rooted in our PRIDE values,
which guide the actions of our partners
and professionals as they deliver
solutions for success to our clients'
business and financial needs," adds
Danielle.
All BKD employees strive ceaselessly
to live the PRIDE values, and it is this
deep-rooted culture that sets BKD
apart. "PRIDE is more than words on
paper—it lives vibrantly both inside
and outside our firm. For example, at
BKD we begin internal meetings
discussing our PRIDE values and our
annual performance appraisals measure
how we are living our PRIDE values.
Lastly, we recognize and celebrate
annually the PRIDE award, which is
the highest honor a BKD partner and
professional can receive at BKD," says
the BKD team.
Redefining Benchmarks
BKD's healthcare consulting practice
encompasses one of the industry's
largest and longest-tenured teams of
regulatory compliance and
reimbursement services and
performance improvement services
advisors.
The firm's regulatory consulting team
traces its roots back to the inception of
the Medicare and Medicaid programs.
For more than 55 years, BKD's
consultants have been assisting
healthcare providers nationwide with
regulatory filings and identifying
unique reimbursement opportunities.
BKD consistently focuses on creating
solutions to help clients receive the
reimbursement for which they are
entitled. The firm is excited to be
currently working on a joint venture in
the development of a specialized
technology solution for preparing,
“
BKD's healthcare consul ng
prac ce comprises one of the
industry's largest and longest-
tenured teams of regulatory
compliance and reimbursement
services and performance
improvement services advisors.
“

14. documenting, analyzing, and
submitting annual statements of
reimbursable cost.
The firm's dedicated regulatory and
reimbursement practice comprises
numerous professionals with deep
expertise in a myriad of the areas that
impact providers, such as Medicare
cost report preparation, Medicare and
Medicaid Disproportionate Share
Hospital (DSH) funding,
uncompensated care calculations,
Medicare bad debt reimbursement,
Transfer Diagnosis-Related Groups
(DRG) identification, Upper Payment
Limit (UPL) Supplemental Programs,
Indirect Medical Education (IME)
funding, and the Medicare Wage Index.
Many of these professionals spend the
majority of their time on regulatory
and reimbursement issues – this is their
passion.
BKD's HCPAS practice is made up of
former hospital executives, clinicians,
data scientists, and CPAs; and thus, it
has an intimate understanding of the
revenue-generating and cost-saving
challenges the healthcare industry
faces so it can outline areas and actions
that can lead to cost control and
revenue enhancement. The firm's
trusted advisors employ proprietary
tools for data analytics to help
healthcare providers with areas such as
denials, risk-based contracts, and
documentation.
Expertise Personified
Danielle Solomon was drawn to the
healthcare industry immediately out of
college. She graduated with an
accounting degree from the University
of Illinois, passed the CPA exam and
accepted a job at a Big 4 accounting
firm, yet she wondered how her efforts
could contribute to society. She was
drawn to healthcare and helping
nonprofit health systems that support
the most vulnerable, and this is where
she found her purpose and has focused
her time and talents for the past 25
years.
The intimate experience and
knowledge Danielle gained from
serving within a hospital setting, led
her to BKD, where she would have the
opportunity to help serve more
hospitals and health systems across the
United States. She was drawn to BKD
because healthcare was the firm's
“
We work in an
environment
where things can
change quickly,
and we need to
be prepared to
act rapidly while
maintaining
quality and
produc vity.
“

15. largest industry, but when she learned
of the true depth and breadth of the
healthcare team's expertise, she
thought they may be the industry's
best-kept secret and that they could
brag on themselves more.
She was a direct-admit partner into
BKD and secured one of the practice's
largest healthcare clients. Two years
into the role, Danielle serves as BKD's
national industry partner for the
firmwide healthcare practice where she
helps lead her team with goals of
sustainable growth and expansion,
along with helping our great clients
succeed.
On her healthcare journey, she has
worked with hospitals to develop
healthcare reform strategies,
performance improvement solutions,
and data-centric risk-based analysis,
and coordinate related initiatives with
value-based care, telehealth, and the
opioid crisis. She has been involved in
multimillion-dollar exempt bond
offerings and coordinated large
integrated health system audits.
Danielle says she works with a great
team at BKD and has excellent clients
that challenge her every day to be the
best and help make them the best. She
notes that she learns just as much from
her clients and her team as they do
from her, and they all know her that
her commitment to their success is
certainly unwavering.
Overcoming Adversities
We asked the team at BKD about the
challenges they faced during the initial
phase of the pandemic, to which they
said, "the COVID-19 pandemic has
significantly strained healthcare
delivery and we at BKD cannot be
more appreciative of the sacrifice and
efforts demonstrated by our nation's
frontline healthcare workforce.”
"We've also seen first-hand how our
clients are struggling to balance the
care needs for COVID-19 patients with
resuming normal hospital care while
recognizing what we all have learned
the past year and transforming to new
delivery care models. Talent
recruitment as well as exhaustion and
trauma have strained clinical staff, and
now they are all working through
vaccine distribution.”
"Additionally, the industry has been
talking about social determinants of
health, but the pandemic definitely
revealed existing disparities in access
to care and health outcomes. BKD
Trusted Advisors™ have risen to the
occasion and put our creativity,
ingenuity, and innovation to the test.
We've responded quickly and
proactively by leveraging our financial,
operational, and clinical expertise to
help support providers navigating this
turbulent time. We've been passionate
about channelling our thought
leadership into educational articles,
alerts, webinars, and videos to deliver
the guidance leaders need.”

16. Opinions that Matter
We asked Danielle for her opinion on
the future of healthcare consulting
services sector post the pandemic and
how she is strategizing BKD's
operations for that future, to which she
said, "Concurrent with helping
healthcare providers during the
pandemic, BKD Trusted Advisors are
also looking for solutions and tools to
address the challenges mentioned
above surrounding access to care,
workforce challenges (controlling
costs), and emergency management
response preparedness. A few more
examples are as follows:
Instituting a holistic approach to
financial health
Consultants are frequently recruited to
assist organizations in "moving the
needle" and accomplishing those
difficult change management
tasks—and we do not see this
changing. We have seen an uptick in
organizations adopting a holistic
approach to margin improvement.
There seems to be a stronger sense of
urgency to get on a path to financial
health and a willingness to make
difficult decisions to achieve these
goals.
Quickly adapting to change and
monitoring quality and productivity
in a remote environment.
We work in an environment where
things can change quickly, and we need
to be prepared to act rapidly while
maintaining quality and productivity. It
has become increasingly important to
have standardized workflows for
remote environments and consistent
dashboards and monitoring tools.
Re-engineering current care delivery
models
The emergence of non-traditional
providers will bring hospital executives
back to the drawing board to
re-engineer current care delivery
models. The social aspect of healthcare
is merging with pop culture through
numerous patient-centric avenues and
eroding market share. It will be
imperative to promote brand loyalty,
enhance patient engagement strategies,
and make new connections beyond the
office visit.”
Bequeathing the Keys to Excellence
In her advice to the budding
entrepreneurs and enthusiasts aspiring
to venture into the healthcare
consulting services sector, Danielle
says, "We've learned that in 2020 not-
for-profit healthcare margins have
dropped and were averaging less than 1
percent. And it's these same
organizations that are eager to identify
opportunities for cost reduction,
increased yield, and reduction of
revenue leakage. The ability to adapt to
system technology and drive accurate
reporting assists in identifying
opportunities that add dollars to the
bottom line.
Data plus business intelligence and
operational tenacity will improve the
odds of success in a changing and
competitive marketplace.
Manage risks—financially and
clinically.
Healthcare leaders need to learn the
mechanics payers use in terms of
managing risk financially and
clinically. Hospitals are taking on more
risk from payers (some willingly and
others unwillingly) as evidenced by
growth in managed care, value-based
care arrangements, direct contracting,
and provider-owned health plans.
Providers that successfully learn how
to deliver care at financial risk will be
positioned to meet margin goals, and
consultants who help them get there
will be valued.”
Voyaging towards new horizons
BKD's trusted advisors have
consistently been industry leaders
when it comes to providing high
quality services to clients, and the firm
will continue that tradition of
excellence by expanding its expertise
in areas such as supply chain
consulting, labor productivity, and
operational transformation.
In addition, BKD envisions
capitalizing on its significant
investments in advanced technology to
deliver to its clients, unique products
and tools that will supplement its
advisory services and help clients solve
their most complex problems.
BKD has already launched several
tools that started in its BKD EDGE
innovation lab, such as
BKDforesight™ and BKDpulse™.
Many additional transformational tools
and products are under development by
both, the firm's internal innovation
team and as part of strategic joint
ventures. Regardless of how its service
offerings change in 2021 and beyond,
BKD's central focus will be on
providing Unmatched Client Service
on a daily basis.
“
Healthcare
leaders need to
learn the
mechanics
payers use in
terms of
managing risk
financially and
clinically.
“

17. Stay in touch.
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18. Candesic
Alliance of Business and Health Care Expert Consultants
We have reached the time when the health care
industry has one of the top growths. The work,
the technology, and the requirement expanded
over a period of time. Organizations in the industry are
preparing for the next generation of health care services.
There are many challenges faced by the health
organizations such as shortage of labour, changes in rules,
and customer change in behaviour. On top of that, the
pandemic drove the healthcare industry to its lowest state
where the number of patients was more than what the
healthcare infrastructure could accommodate. Even
precautions of healthcare workers are a priority.
With looking out for daily changes in the industry,
healthcare organizations have a lot of things to keep track
of, and alongside they have to look out for the health of
their patients and the success of the organization.
Healthcare consultants ease the work for healthcare
organizations. They do other management work— such as
HR, marketing, B2B contracts, people management, and
legal affairs—which is required to grow as well as to keep
the hierarchy of healthcare organizations running. These
consultants have the relevant education and background on
healthcare laws, regulations, and policies.
Candesic, London-based leading strategy consultancy with
over 30 consultants and 150 experts, serving private
operators, investors, and public sector organizations.
Speaking of giving advice and consultancy, we recently
took an interview of an expert healthcare consultant who
worked in the industry for more than 18 years, Dr Michelle
Tempest, Managing Partner, Candesic. Read the
following interview to gain insights into the healthcare
consultancy space and how Dr Tempest is making an
impact in it.
Please brief our audience about Candesic, its values, and
the key aspects of its stronghold within the healthcare
consulting industry.
Candesic was founded 20 years ago by business consultants
and medical professionals to bring unmatched sector
expertise to help solve complex issues. We are unique in
this field as an ethically driven outcome-focused sustainable
healthcare consultancy – our purpose is to help our clients
make health and care accessible and equitable for all.
Today, our team consists of more than 30 full-time
consultants and over 150 experts. We bring cultural and
cognitive diversity to our company unmatched by our peers.
We enjoy
working with
clients who share
our passion for
improving
lives.
10 Most Trusted Healthcare Consulting Companies 2022
16| February 2022|www.insightscare.com

19. Dr Michelle Tempest
Managing Partner,
Candesic
Dr Michelle Tempest
was originally a front-
line medical doctor and
worked for over a decade
in acute hospitals. She
moved into healthcare
consulting with a passion to
integrate care across hospital,
community, and home care and
develop more joined-up services.
As a strategy consultant, she
works across life sciences,
healthcare, social care and the
digital, tech, device sectors. She
has written a book about AI (The
Big Brain Revolution: Artificial
Intelligence – Spy or Saviour) and
invests in digital start-ups. She
enjoys working at the cutting
edge of science to help
democratize research into real-
world health innovations.
About the Leader
17| February 2022|www.insightscare.com

20. Candesic
advises
global
policymakers,
NHS, investors
(PE and VC),
private operators,
public hospitals,
charities, medical
technology, healthcare IT,
start-ups and life
sciences/pharmaceutical
companies on topics covering
healthcare strategy, global
expansion and investment. By
serving a wide range of clients, we use
our expertise to influence every stakeholder
involved in integrated care.
We are proud to have supported investors and operators to
innovate, question the status quo and deliver improved
health outcomes with clinical rigour. We enjoy working
with clients who share our passion for "improving lives".
Tell us more about the services that make Candesic
stand out from the competition?
Our projects depend on rigour, rapid turnaround time, large
data analysis, intensive primary research and the ability to
be a trusted advisor. We combine this with true sector
expertise and deep-rooted healthcare and academic
knowledge. Our consultants and experts work together with
our clients – both investors and corporates – and
collectively find solutions.
What is your opinion on the impact of the current
pandemic on the global healthcare sector, and how has
Candesic fared during the pandemic and subsequent
lockdowns?
The level of interest to invest in healthcare sky-rocketed
during the pandemic. The world saw the impact of being
vaccinated and it's been a joy to watch populations embrace
research and development. From Candesic's perspective, we
have been busy delivering project work – true to our core
values of 'CEO level clarity, R&D level analysis' and
ensuring high-quality care is available to all. Our decades of
deep sector knowledge mean that we can add measurable
value, to improve patient care and deliver return on
investment for clients.
In your opinion, what could be the future of the
healthcare consulting services sector post the pandemic?
And how are you strategizing Candesic's operations for
that future?
Healthcare consulting, I hope, will become even more
data-driven. The internet of things and the consumerization
of healthcare allows for large data sets and patterns to be
spotted. I'm excited to tie consulting to patient-level impact
together, on a global scale.
As an established leader, what would be your advice to
the budding entrepreneurs and enthusiasts aspiring to
venture into the healthcare consulting services sector?
Health and care are a lifetime of dedication. Budding
entrepreneurs are all welcome to bring a multi-disciplinary
approach and new business ideas to complex problems. But
it's not a quick-buck sector and companies must have
evidence-based before they have the right to expand.
How do you envision scaling Candesic's operations in
2022?
Candesic's beating heart is the amazing team who work
here. We are growing globally alongside bringing a human
heart to big data projects. When you work across life
sciences, health and care it's vital to link how innovation
and change can improve patient outcomes. I'm proud every
day to work in a multidisciplinary, diverse and multilingual
environment and see our work impact personalised
healthcare.
18| February 2022|www.insightscare.com

22. Emerton
A Global High-standard Strategy Consulting Firm
It is no secret that the healthcare industry is a complex
one. With numerous laws, policies, and regulations,
potential professions and jobs, and daily developments
in diagnosis, treatment, and medication, healthcare
organizations have a lot to keep track of. Doing so
thoroughly and professionally is unquestionably vital to
their success and the health of their patients. That being
said, people might wonder, "why are healthcare consultants
so valuable in this niche?"
A mistake in advertising can be unfavorable to a company's
image, but a mistake in healthcare can result in severe
mishaps — and that does more than impact a company's
image. In fact, it can disturb a healthcare company almost
immediately and put them out of business. That is why
healthcare consultants are so valuable.
Healthcare consultants have a goal: collaborate with clients
to create and implement strategies to help them resolve
their challenges and achieve their goals efficiently,
effectively, and professionally. This is where Emerton
excels as a boutique strategy consultancy by offering a
highly customized approach to its clients.
In the following interview, Harold Smith
Franzen, Partner, and Healthcare Practice Lead of
Emerton sheds light on the journey of his company in the
healthcare consultancy industry.
Please brief our audience about Emerton, its values, and
the key aspects of its stronghold within the healthcare
consulting industry.
We are a boutique strategy consultancy that offers our
clients a highly customized approach. We are best known
for our work in licensing, due diligence, M&A, and
international expansion.
For a firm that does a lot of deal-related work, our culture
and values are remarkably non-transactional. We value
long-term relationships and approach our work with both
intellectual rigor and a healthy dose of humility and
humanity.
Tell us more about the services that set Emerton apart
from the competition?
As a privately-owned company, we are not under pressure
to systematize and scale. We remain a quality-focused
atelier in a consulting industry that is increasingly
homogenous, impersonal, and overly formatted.
Emerton Strategy values
long-term relationships
and approaches our
work with both
and a
intellectual rigor
healthy dose of humility
and humanity.
10 Most Trusted Healthcare Consulting Companies 2022
20| February 2022|www.insightscare.com

23. Harold has over 25 years of experience as a
strategy consultant to the healthcare
industry. He began his career in Chicago
and has also lived and worked in Tokyo,
Singapore, New York, and now Paris. He
has worked across the industry in pharma,
biotech, medical devices, and private
equity and brings a truly global perspective
to his work and to Emerton.
Prior to joining Emerton, Harold founded
and managed the Tokyo office of LEK.
Consulting as well as Sanovo Medical, a
boutique healthcare consultancy
headquartered in New York.
Harold Smith-Franzen
Partner and Healthcare
Practice Lead
A Dynamic Leadership
21| February 2022|www.insightscare.com

24. Our team is analytically strong and data-driven but has not
lost touch with the importance of creativity and human
factors in developing actionable strategies and fostering an
attractive work environment for our employees.
What is your opinion on the impact of the current
pandemic on the global healthcare sector, how Emerton
fared during the pandemic, and subsequent lockdowns?
Frontline workers and healthcare service providers have
endured the financial and emotional brunt of the pandemic.
Economically, there have been some short-term winners
from the crisis, but the ultimate impact is still unfolding.
The industry has grossly underestimated the long-term
impact of COVID-19 on government spending.
For drug and device companies, the pressure to demonstrate
value will continue to mount at an accelerated pace as
governments place pressure on prices and seek to shift
funding from procurement to address other pain points.
I would like to see an expanded safety net in the US and
increased investment in and higher compensation for
healthcare workers here in France.
Our healthcare practice has fared well during the pandemic.
Our business has grown, but, more importantly, our team
has really come together. The pandemic has forced people
to reassess their priorities, and I think this has been a net
positive for us, particularly when it comes to recruiting
talent from larger, less dynamic firms.
In your opinion, what could be the future of the
healthcare consulting services sector post the pandemic?
And how are you strategizing your company's
operations for the future?
Digitalization and data analytics will continue to gain
importance. Emerton has quietly built a world-class AI
capability, Emerton Data, which will be increasingly
integrated into our healthcare offering.
As an established leader, what would be your advice to
the budding entrepreneurs and enthusiasts aspiring to
venture into the healthcare consulting services sector?
My advice to the budding aspirants is, Growth as a goal is a
red herring. Focus on magnificent work, great client
service, and building the team and culture; growth will
follow.
How do you envision scaling Emerton's operations in
2022?
We continue to strengthen our international operations and
plan to continue expanding our geographic footprint. I look
forward to working more closely with my colleagues in the
US, Germany, and Japan.
22| February 2022|www.insightscare.com

26. Examples
of Personalization
in
Healthcare
Personalized Care
24| February 2022|www.insightscare.com
The future of healthcare is
personalization. Though all of
us have similar biological
origins, all of us are distinct and unique
from each other in other aspects.
Aspects such as allergies, types of
diseases that can affect us, our dietary
requirements, etc.
This personal uniqueness has been
brought to the fore by the coronavirus
pandemic. That is why the healthcare
industry is increasingly
accommodating to the changing
scenarios.
The way it functions internally while
interacting with patients has radically
altered, paving the way for a more
people-oriented approach.
In this new way, one experience for all
the patients is replaced with a more
tech-driven personalized and unique
experience offered to each patient.
Following are the five examples of
personalized healthcare.
Digitalized Patient
A person produces so much
information in their lifetime that it
could fill over three hundred million
personal health data-related books.
This personal data graph gives the
most critical insights into their
biological anatomy, providing clues for
their health and wellbeing.
Digital devices collect, store, track,
monitor, and make this big data
available via apps embedded in smart
wearables. Healthcare providers then
utilize these digital data metrics with
the help of advanced technologies like
artificial intelligence (AI) and machine
learning (ML) to analyze, interpret and
form a bigger picture of the patient's
health needs, requirements, risks, and
probable threats.

28. 26| February 2022|www.insightscare.com
Telehealth
Emerged as the go-to option during the
COVID-19 pandemic, telehealth is the
permanent facet of future healthcare.
Digital data emergence is the reason
behind this exponential growth of the
telehealth sector.
Digital healthcare generates more
digital data graphs leading to a better-
personalized experience. During a
patient's physical visit to the hospital or
a clinic, the visit is recorded with less
information.
On the other hand, much more data is
collected quickly and easily during a
telehealth visit. It records the visiting
person's credentials and how they
interacted with and communicated with
the patient. Were they able to fulfil the
patient's needs, and how could be
patient's personal experience be better
addressed in the future.
The majority of the healthcare givers
agree that telehealth has enhanced their
care offering ability, and they are going
to continue with it in the future.
Healthcare Ecosystem
Digital data graphs are the first part of
the personalization process. The
process will be truly accomplished by
streamlining all the other factors into
one cohesive ecosystem.
In this ecosystem, data flows from one
entity to another across the ecosystem,
with each entity communicating with
the other in real-time.
The traditional approach of one-size-
fits-all is outdated. How a virus,
disease, or illness affects one person
could be completely different from it
affects another person. Each person
will display different symptoms and
respond differently to the treatments.
The current approach has limitations,
where healthcare givers at the most can
provide their best possible guess as to
what kind of treatment will be best
suited for a patient and how and why
some patients will respond better or
worse than others to specific
medicines.
But this approach will be abandoned in
the future when advanced digital data
graphs allow healthcare providers to
compare them locally and globally.
Thus, it will increase their past case
scenarios, allowing them to correctly
detect and diagnose critical conditions
with ease by finding the most effective,
safest and secure treatment choices
best suited to each patient.
This personalization tech has the
transformational power to
revolutionize healthcare further to treat
general and common conditions and
incredibly rarer or novel conditions
like coronavirus.
By connecting healthcare systems from
around the globe, healthcare givers will
have all the resources available to them
to personalize their offerings easily.
Automated Personalization
Human errors are the biggest obstacle
to healthcare personalization. Humans
are prone to committing data
overlooks, mistakes, and longer time
consumption to analyze data.
This is where automation makes it easy
to connect humans to technology. The
combination will be an automaton that
will sort the big data quickly to offer
personalized recommendations with a
human touch.
Automating the entire healthcare
ecosystem will provide healthcare
givers to look after each patient
personally they attend to, enhancing
the quality of care they give. It will
free up their time, giving them
opportunity for relaxation.
Further automated assistance will
reduce their diagnostic errors
improving their decision-making
ability.
Proactive Approach
Prevention is better than cure. And that
is the future of healthcare. Future
doctors will concentrate more on
preventive measures by proactively
addressing issues rather than waiting to
operate emergency and risky
treatments.
Personalized understanding and
patient's risk factors will drive their
treatments, rather than predictive
measures and best guesswork.
Automation, AI, ML, IoMT can detect
risk factors, leaving doctors to
confidently and proactively suggest the
best possible treatments to their
patients. It will enhance patients'
overall well-being and reduce
dependency on costly procedures.
Personalization is the core of future
healthcare, wherein patients' health and
wellness will attain their utmost levels.
- Gaurav PR Wankhade

30. MDI Consultants
A Leading Healthcare Consulting Services Provider
Every year, healthcare and other wellness companies
across the world come up with innovative products,
such as medical devices, drugs, medicines, patient
operating machines, etc. They all must go through the
regulatory compliance of the Food and Drug Administration
(FDA) to get their approvals. To get the go-ahead from the
FDA, various processes need to be followed.
The FDA studies, tests, and approves a wide range of
entries for medical use. Companies or individuals need
proper guidance to go through the FDA's inspections and
policy changes. Having these approvals on time is
important for every stakeholder so they can bring their
product on time to the market. To get this guidance, hiring a
consulting services firm is the most effective solution.
MDI Consultants, Inc. is a leading healthcare consulting
services provider worldwide. It has extensive expertise in
assisting medical device, pharmaceutical, biotechnology,
and food companies' complete compliance with U.S.,
European, and Canadian regulations. Its services can
effectively help you in understanding and speeding up the
FDA approval process.
We interviewed MDI's Alan Schwartz, Founder, and
Executive Vice President, to get more detailed information
about the services provided by the consultancy.
Below are excerpts from the interview:
Please brief our audience about MDI Consultants, its
values, and the key aspects of its stronghold within the
healthcare consulting industry.
MDI Consultants, Inc. has been providing Food and Drug
Administration (FDA) regulatory consulting services
continually since 1978. In the 1990s, we expanded our
services to assist our clients with both the European Union
(EU) and Health Canada requirements. This was when
those countries' regulations started to affect the US medical
device companies marketing their devices to Canada and
Europe.
In 2002, MDI set up US Agent services to assist foreign
companies to have an address and access to the US FDA.
MDI prides itself on our customer service and the strong
relationships we develop with our clients and with the
regulatory agencies. MDI has worked with companies
worldwide and has retained clients going back over 30
years.
Tell us more about the services that make your company
stand out from the competition?
We feel that MDI not only has the regulatory expertise to
understand and deal with the regulatory agencies, but we
also work with our client companies by providing various
options and pathways that may make more sense for them
when bringing their devices to market.
We have assisted with over 4,000 applications in all areas of
the medical device industry. We are now working with
cutting-edge companies that develop AI (Artificial
Intelligence) devices and provide strategies for successfully
getting these devices through the FDA review.
What is your opinion on the impact of the current
pandemic on the global healthcare sector, and how has
your company fared during the pandemic and
subsequent lockdowns?
MDI was very concerned about the business turn-down
when the pandemic hit, as did the rest of the FDA-regulated
industries. Instead, we were hit with a sudden tsunami of
inquiries to assist companies with the FDA EUAs
(Emergency Use Authorizations) for COVID-19 diagnostic
kits, masks, gowns, thermometers, gloves, ventilators, and
hand sanitizers.
MDI was successful in helping numerous companies
understand the FDA requirements for EUA and bring their
devices to the U.S. market expeditiously. In addition, many
companies wanted to establish a permanent market
We have
assisted with over
4,000 applications in
all areas of the
medical device
industry.
10 Most Trusted Healthcare Consulting Companies 2022
28| February 2022|www.insightscare.com

31. presence, and we assisted them with obtaining a 510(k)-
market clearance for their devices.
In your opinion, what could be the future of the
healthcare consulting services sector post the pandemic?
And how are you strategizing your company's
operations for that future?
MDI has expanded its base of clients as a result of the last
several years where we have been involved with the
COVID-19-related devices. At this time, we are continuing
to work with companies trying to get their COVID-19 test
kits, Point of Care (POC), and/or Rapid OTC.
MDI has learned to be very flexible to assist our clients'
needs. We have now partnered with a CRO (clinical
research organization) to conduct clinical trials in the USA,
which must be done to get the OTC rapid test claim.
We always look to see where the medical needs change
along with the regulatory requirements as changed by the
FDA. The regulations do not change fast, but the FDA's
policies can change overnight.
As an established leader, what would be your advice to
the budding entrepreneurs and enthusiasts aspiring to
venture into the healthcare consulting services sector?
Over the past 20 years, MDI has provided internships to
many regulatory specialists so that they can get an idea of
what it is like to be a regulatory consultant. We have had
graduates of master in regulatory affairs programs and
biomedical engineers come to MDI for internships.
This is one of the ways of entering the industry that we
highly recommend. Often time, it leads to full-time
positions. For example, at MDI, we have had around ten
interns over the years, and several of them were given full-
time positions.
How do you envision scaling your company's operations
in 2022?
Currently, MDI is in a position to handle the workload that
comes along. In addition, MDI has always had access to
many external senior consultants that can assist our clients
in times of crunch.
We do see that with the FDA restarting on-site inspections,
there are many new companies in the medical device
industry that will be receiving the FDA for the first time or
after a long time. This will shock many companies trying to
deal with the FDA. MDI is ready to assist these companies
in understanding and dealing with the FDA inspections and
assure full FDA compliance.
Alan Schwartz, EVP, and Founder of MDI,
have been working with the FDA regulatory
and quality assurance since 1972. He
started with the FDA as an investigator
working out of the New York District Ofce
and rose to a Supervisory of Field
investigations before he left the Agency to
start MDI.
MDI was set up to assist the small, regulated
companies to understand and comply with the
FDA requirements. Small companies do not
always have the expertise and internal support to
deal with FDA issues.
MDI is built on assisting companies to set up and
implement quality systems, deal with FDA regulatory
problems (483 and warning letter responses), and assist with
submissions to the FDA for new devices (510(k) 's, DeNovo's, and
PMA's).
In its many years in business, MDI has assisted on over 4,000 medical device applications and
helped implement over 400 quality systems worldwide. MDI has clients in multiple countries.
The Founder
29| February 2022|www.insightscare.com

32. Improving Your
Wellness
Quotient
Through Yoga
an you increase your wellness quotient through
Cyoga?
There are two variables here; body and mind, and referring
to the whole 'you.' Do these two things exist as separate
entities, or not?
The mind influences the body, and the body influences the
mind, right? If you look in a mirror and you're feeling
fabulous, what comes back to you is beauty and happiness.
But when you look in the mirror, and you're feeling
somewhat stressed or tired, what you see is, well, less than
optimal because your state of mind is reflected.
Wellness is the act of practicing healthy habits on a daily
basis to attain better physical and mental health outcomes.
When we're talking wellness, don't we mean making
choices that make us happy, both emotionally and
physically? We all wish to be happy in order to be well, and
that is something we need to work on and work with. Sure,
there are social, environmental, etc., issues that affect this,
but let's just focus on these two.
I was conducting a yoga teacher training one year, and we
always start with introductions. One lady introduced herself
along the lines of… 'My name is…, and I used to work
at…, doing...'. She was retired and enjoying life and the
freedom to pursue new adventures, but felt the need to
quantify herself by what she did in the past.
It was an interesting lesson for us all. We always want to
feel in control and worthy in front of everyone else, but
there comes the point in time when, if we're lucky, we
realize that this is not the path to wellness.
The mind is a strange animal that seeks to remain in
control, continuously covering up the present moment with
the past and the perceived future. Of course, the mind is a
great thing, and we need it to function in the world, but it
can take over our lives and affect our present moment's
awareness. Problems are often mind-made, right? I feel bad;
I look bad.
So how can you overcome the continuous chatter of the
mind, with all its doubts and concerns? How can you
achieve happiness and wellness? You have the power to
30| February 2022|www.insightscare.com

33. Suzanne fell in love with yoga after her rst class
in the pose Savasana. At eight months
pregnant, she signed up for a two-year
Iyengar yoga training program the very
next day and has been practicing and
teaching yoga each day since; for
over 20 years!
Suzanne has been a full-time
yoga teacher in Alexandria,
VA, since her arrival to the
USA, from London, in
2000. Having studied with
many different wonderful
teachers and styles in both
England and the USA,
Suzanne has the natural
ability to adapt postures to suit
each individual's capability, as
well as to teach pranayama and
meditation according to the
requirements of the individual or class.
Her teaching style is based on her Iyengar Yoga
training and is in uenced by her love of movement
and challenging whilst respecting the body's range of
motion and the mind's resistance.
She has conducted numerous workshops and retreats, both
nationally and internationally, has presented at various conferences,
has lectured for companies and organizations such as the National
Institute for Health and the Embassy of India, and has written various
published articles on yoga. Clients have included Senator Mark Warner,The
Department of Justice,The Department of Defense, Inova Healthsource, and The
World Bank.
Suzanne opened 532Yoga in April 2012.We have since supported local charities, schools,
homeless shelters, bene ts, veterans, non-pro t organizations, and more and have created a wonderful community for health
and wellness. Suzanne is also a published artist and poet, a PADI-certi ed diver, soul-mate to Paul, and the mother of two
extraordinarily wonderful sons.
About the Author
come to the real state, the state of 'Being,' and yoga can
help.
There are four states of consciousness:
Ÿ The waking state is when the monkey mind is flooded
with thoughts, and there is not enough time.
Ÿ The deep sleep state, where all those daily waking state
problems go away.
Ÿ The dream state, in which we realize we are not who, or
where, we were in our dream.
Ÿ The real state. This is the state of consciousness and
experience and is the only state that really exists, but we
31| February 2022|www.insightscare.com

34. resist this state because it is timeless and not dependent on
past and future.
Yoga is not about buying and wearing the latest color and
style leggings, and it's not about being able to put your leg
behind your head. Yoga is all about being present and
learning how to surrender fully to each miraculous moment.
It's about feeling exactly what you are doing at any given
moment, and it's about giving yourself permission just to
be. It's your choice to be happy. It's your choice to be well.
We tend to start with the body in our yoga practice here in
the West. When you practice yoga, the physical poses can
be considered a journey to your 'self.' A teacher will aim to
have you connect with certain areas in your body
anatomically and ask you to be present to the more subtle
aspects of feelings and sensations.
From engagement of certain muscles to the alignment of
joints to noticing your breath etc., all of which brings you to
a state of awareness that your body and mind are all yours
and yours to do with as you wish.
One of the best things about a yoga practice is that the
physical postures are just a means to developing a
relationship with your 'self.' They exist and have existed for
thousands of years so that you can look after the health of
your body and maintain your wellness. But there are also
certain 'guides of conduct' involved in a yoga practice,
which help teach us about our behaviors and reactions to
actions and situations.
You can find this list, if you're interested,
with a simple Google search on 'the eight
limbs of yoga,' one of which I will
highlight here, as it has been especially
prevalent in our lives over the last few years
due to the pandemic.
There is one constant in life, and that's change. It's
inevitable. Can we learn to welcome change with open
arms and an open heart? Can we view change with
equanimity? Not indifference, not a fatalistic attitude, but an
understanding through experience. One of the 'limbs' I
speak of is 'santosha,' which is an observance of
contentment, the secret of life! – enjoying the passing of
time and enjoying the change that comes not only from year
to year but from moment to moment and from within.
Most of the time, we want 'it' to be different, right? Most of
the time, given the opportunity, we would like the choice to
rewind that sentence, that day, that week, and 'do more,' or
'do it better,' or make that perfect comment or comeback.
Oh, for a 'Groundhog Day' sometimes. But here's the beauty
of santosha. Whatever it is, and however it is, we can
choose to be content. Happiness comes only from within.
How beautiful is that?
Sharing an extract from one of my favorite meditations
here. Give it a try!
Allow yourself to let go of all moments that came before
this one.
Take a deep breath in, and exhale, fully and completely.
Breathe slowly and gently, and as you follow your breath,
begin to repeat as you inhale, "just this," and as you exhale,
"here, now." Inhaling, 'just this,' and exhaling, 'here, now.'
Let everything else go, and leave things just as they are in
this moment.
There is no greater miracle than this, here, now.
There is nowhere else to be, just this, here, now.
There is just this; this glorious, radiant, abundant, here and
now.
Right here is how we find ourselves. Totally, precisely,
present. Just here, now.
Don't miss it!
When you've finished, take a look in the mirror!
32| February 2022|www.insightscare.com

36. Nextzon
Delivering Professional Consultancy Services to Aid
the Healthcare Space
In recent years, the healthcare
consulting industry has seen a lot
of expansion. Increased access to
health insurance has resulted in
increased demand for services, posing
new obstacles for healthcare
professionals. Healthcare consultancy
aids businesses in navigating the
industry's frequent stumbling blocks.
As a result, there's a lot of demand for
advice and consulting people to help
providers deal with rising patient loads
and new organizational issues.
Healthcare consultancy has effectively
become an integral part of the
healthcare system. These consultancies
provide valuable guidance regarding
the uprising issues in the healthcare
system and help adapt to the shifts in
it. The increasing demand for
healthcare consultancies gave birth to
many successful companies. One
prominent name on that list is Nextzon
Business Services Limited. Nextzon
is a market consulting company that is
focused on supporting organizations
for remarkable success.
In an interview with Insights Care, Sir
Macauley Atasie, the Managing
Director and CEO of Nextzon, sheds
light on the inception of his company,
its values, and the ever-growing
demand for healthcare consultancy
services. Below are the highlights of
the interview:
Please brief our audience about
Nextzon Business Services Limited,
its values, and the key aspects of its
stronghold within the healthcare
consulting industry.
Nextzon Business Services Limited is
an emerging market management
consulting and enterprise development
company inspired by a collective
mission of building and transforming
business enterprises for phenomenal
success in the markets where they
operate. We have strong conceptual
and problem-solving skills, and we are
enterprise builders. Hence, we see
opportunities where other venturing
players see obstacles.
We are driven by our RIIPE culture,
which stands for 'Responsibility,
Innovation, Integrity, Passion, and
Entrepreneurship' – these values
continually make us aspire, learn, and
grow. We are responsible to our clients
in delivering first-class services. We
are innovative in developing new ways
to solve client problems and
accountable for our words and
promises. We exhibit unparalleled zeal
in serving our clients, and we adopt an
entrepreneurial approach in the service
of our clients and the building of our
business.
Armed with a multidisciplinary team
with over 60 years of combined
experience, we have served a wide
variety of value-adding engagements
ranging from enterprise building
among Nigeria's emerging small and
medium enterprises (SMEs) to
corporate turnarounds for organizations
spanning across different industries
(Healthcare and Pharmaceuticals,
Financial Services, FMCGs, and
Regulatory Agencies), economic
blueprint development, and policy
formulation for various levels of
government and regulators.
Some of our value offerings include
but are not limited to are – Strategy
We exhibit
unparalleled zeal
in serving our
clients, and we
adopt an
entrepreneurial
approach in the
service of our
clients and the
building of our
business.
10 Most Trusted Healthcare Consulting Companies 2021
34| February 2022|www.insightscare.com

37. Development, Corporate Planning and
Project Management, Recruitment,
IGR Expansion, Asset Mapping,
Customer and Market Research,
Technology Conceptualization and
Development, SME Solutions,
Performance Management, Corporate
Governance Design, and Audit,
Process Engineering and Automation,
and Transaction Advisory.
Tell us more about the services that
make Nextzon stand out from the
competition?
We offer a variety of value-adding
services that support organizations to
achieve success in a dynamic
environment. Noteworthy of them is
our Corporate Planning and Project
Management Service. We pride
ourselves as the best-in-class with
several years of intervention
experience, formulating and executing
strategies across private and public
sectors of the Nigerian economy. We
have a robust understanding of the
business environment at global, local,
and industry levels.
Our understanding of the
competitiveness and dynamism of the
market means we can tailor corporate
planning and project management
solutions through unique designs and
execution. This will include process
reengineering and redesigning,
automation conceptualization,
advocacy and deployment, and people-
oriented programs to provide a custom-
made approach that would differentiate
an organization from its competition
and enhance the sustainability of
culture, values, and performance in the
long term.
What is your opinion on the impact
of the current pandemic on the
global healthcare sector, and how
has Nextzon fared during the
pandemic and subsequent
lockdowns?
As an entrepreneur that has gone
through boom-and-bust business
cycles, I understand what it feels like
for companies during this period. The
healthcare sector faced significant
challenges during the pandemic, as
medical practitioners around the globe
were at extremely high risk of losing
their lives. There was also global
pressure on pharmaceutical companies
to produce a vaccine. Hence the race
started to manufacture the most
effective vaccine and get it to the
market in time.
The pandemic changed the way the
world perceived medical services
leading to the massive adoption and
use of innovative technologies
permitting doctors to remain in touch
with their patients without meeting
physically. For Nextzon in particular,
we employed rigorous remote
productivity tools and adopted an
effective online communication and
video conferencing tool for meetings
and interactions with our clients. In
addition:
Ÿ We went fully remote with our staff
working from the comfort of their
homes
Ÿ We became a more digitally-driven
business
Ÿ We identified new business
opportunities arising from the
global disruption
Ÿ We built new technology-driven
market solutions
Ÿ We worked with several healthcare
companies to return their growth
strategies
These readjustments to the new normal
positioned our company to withstand
the effects of the pandemic and fulfil
job mandates from our clients.
Sir Macauley Atasie (KSC)
Managing Director/CEO
35| February 2022|www.insightscare.com

38. In your opinion, what could be the
future of the healthcare consulting
services sector post the pandemic?
And how are you strategizing
Nextzon's operations for that future?
In my opinion, the key driver for the
future of healthcare consulting is an
advancement in research and
development skills leveraging
technological innovation in the entire
healthcare value chain; as such,
consultants need to expand their
knowledge and skills in accessing
risks, proposing relevant solutions, and
innovations to better prepare their
clients to be future proof.
The future of healthcare consulting lies
in the integration of both top-notch
technology as well as advanced
techniques in clinical practice. The
idea goes behind the need to make
services as virtual as possible while
leaving crucial health challenges to
physical procedures and consultations.
As a business consultancy firm, being
able to provide advanced techniques in
handling clinical operations that would
not only save cost but provide instant
health services to customers is key.
Integrating virtual meetings, planning,
and implementations are some of the
things we have mastered over the past
year since this pandemic. Hence, we
are adequately upskilling our resources
in the wake of new realities to support
our clients in the healthcare space to
weather challenges now and in the
future.
As an established leader, what would
be your advice to the budding
entrepreneurs and enthusiasts
aspiring to venture into the
healthcare consulting services
sector?
There is a world of opportunities in the
healthcare sector. The Healthcare
Consulting sector has so many
branches and opportunities in which
one can provide consulting services.
There are no restrictions as far as
consulting is concerned, as long as
world-class practices are observed, and
quality standards are maintained.
My advice, examine holistically the
entire value chain of the healthcare
industry and seek an aspect that has a
challenge that has not been solved, an
issue that seems to need a solution,
which you as an advisor can provide a
solution to.
How do you envision scaling
Nextzon's operations in 2022?
We will invest in rigorous capacity
development and skills acquisition to
position us to further support the
healthcare space. We will also adopt an
automation mindset towards providing
solutions that will be of use to
healthcare professionals and players in
the industry.
About the Leader
Sir Macauley Atasie is an
unconventional entrepreneur, a
strategic business leader, and a
thought-leader in payments, ventures,
general management, and public-sector
governance. His objective is to foster
an environment where creativity and
entrepreneurship are valued, resulting
in businesses and ideas that creatively
solve human, business, and public-
sector challenges while improving
human comfort.
Mac's career goal is to continuously
build his knowledge, network, health,
and financial base to enable him to
help people and corporates to deliver
innovative solutions successfully.
Working in various executive
capacities in Nextzon, HEIRS Alliance
Limited (forerunner to Heirs
Holdings), and Accenture, he led
various teams in delivering several
value-adding assignments to well over
500 clients across Africa. In tune with
his focus on innovation and
entrepreneurialism, Mac has been quite
busy creating value in the healthcare,
ventures, financial services, and
technology sectors.
Over time his key projects in these
areas include:
Ÿ asset mapping for the World Health
Organisation (WHO)
Ÿ corporate planning and project
management services for both a
multinational pharmaceutical and
indigenous pharmaceutical
company
Ÿ championed the introduction of a
Health Management Information
Solution (HMIS) in the public
sector
Ÿ provided human resource and
advisory support services for health
managed organization
Ÿ conducted feasibility report on the
state of healthcare project for a
state government in the mid-belt
region of Nigeria
Ÿ institutionalized Management and
Business Process for a
Pharmaceutical Stores
We
have strong
conceptual and
problem-solving
skills, and we
are enterprise
builders.
36| February 2022|www.insightscare.com

39. Ÿ overhauled financial processes and
designed frameworks for
performance management reporting
Ÿ in addition to outsourced financial
management support and
technology for a Memorial Medical
Centre.
Beyond the healthcare sector, key
projects include the launch of the first
for-profit business incubation platform
in Nigeria with funding support from
the world bank.
Ÿ This led to the support and
establishment of about 25
companies in 10 years
Ÿ the conceptualization and set up of
the pioneer shared services
platform for microfinance banks
that linked them to mainstream
ATM, PoS, and Mobile banking
networks
Ÿ the development of high-level
strategic plans for and to support
commercial banks for corporate and
international expansion, insurance
companies, SMEs, and regulatory
agencies such as CBN, NAICOM,
SEC, etc.
Ÿ the project management of the
nation's multisector FSS2020
Blueprint in 2006/2008
Ÿ the framework design for the
revalidation and issuance of vehicle
license plates for the Federal Road
Safety Corps (FRSC)
Ÿ the conceptualization of the first
education portal in Nigeria which
was deployed in the University of
Benin.
These also include the restructuring of
the then-HEIRS/STB Group, thereby
fostering enhanced integration amongst
its members and upgrading strategies
of the various member companies for
enhanced competitiveness.
Following his drive for technological
innovation in the healthcare space,
Mac sits on the board of several
transformational companies, among
which is AVON HMO, an HMO that
provides innovative healthcare services
to public and private sectors players in
the economy.
His strife for improved healthcare
never wavers as he continues to partner
with hospitals like Chukwuemeka
Odumegwu Teaching Hospital
(COOUTH) in Awka, Anambra state,
supporting renovations and
procurement of high-end medical
equipment to improve the
functionalities of the teaching hospital.
He is also an avid participant in
international health conferences such
as the World Congress on Healthcare
and Technologies.
37| February 2022|www.insightscare.com

42. Technologies
Modern
Reshaping the
Healthcare
that are
Technical Revolution
The third bubonic plague pandemic from 1855 that
lasted till 1960 killed approximately fifteen million
people. The first vaccine for the plague was
developed in 1897 or forty-two years after the global
outbreak of the disease. A bacteriologist, Waldemar
Haffkine, developed it.
To date, the COVID-19 pandemic has killed six million
people. At the same time, the first COVID-19 vaccine was
launched in August 2020 or less than a year. And then in the
last two years, more than a dozen COVID-19 vaccines have
been developed.
And to date, more than eleven billion doses of these
vaccines have been given to more than 58% of the global
population. Thus, the healthcare industry proved to be
humanity's central defender from this global pandemic of
the coronavirus.
The question here is how come the modern healthcare
industry came up with a vaccine to this highly fatal disease
in under a year when it took nineteenth-century healthcare
forty-two years to develop a vaccine for the plague.
The answer is a simple yet profound one, modern
technological revolution. It is not only reshaping the
healthcare industry but also paving the way for a safer,
more secure, and healthy future.
Following are the innovations which are revamping the
health-tech today and tomorrow.
Smart Healthcare on Mobile Devices
Tech is taking healthcare beyond the hospitals, clinics, and
laboratories into people's households. Modern healthcare is
mobile, literally. Modern health-conscious individuals can
track their own health and nutrition from their own homes.
There are numerous mobile applications or apps which can
be used to enter/collect, monitor/track, accessed/given, to
offer early detection, diagnosis, and prompt treatment.
Industry
40| February 2022|www.insightscare.com

44. Smart devices allow people to personalize their well-being
by taking control of their health, nutrition, exercise routine,
and lifestyle.
Today, smartphones, smartwatches, and other smart
wearables are equipped with in-built sensors to track an
individual's bodily organs, heart rate, blood pressure, etc.,
and their daily routine.
These smart mobile devices can communicate with other
devices to give and take information, making real-time
healthcare a modern reality.
Automated Health-Tech
Healthcare nowadays is an automated, intelligent,
interconnected, and interlinked ecosystem. Thanks to super-
advanced technologies like automation, AI, ML, big data,
IoMT, robotics, and cloud computing.
AI and ML enable healthcare givers to identify problems
and offer solutions to medical issues on a larger scale and
with greater accuracy.
AI is already being used for simulation-driven drug
discovery, vaccine development, diagnostics applications
and thermal screening.
Similarly, health sensors equipped t-shirts and automated
dental care devices for full-mouth toothbrushing are some
futuristic examples of AI in healthcare.
ML is used in x-ray reading and algorithm development,
allowing oncologists to offer deeper insights into biopsy
reads.
They use data patterns formed due to big data collection,
management, and accessibility provided by cloud
computing via the internet of medical things (IoMT)
devices.
While nowadays, robotics is performing more critical
operational procedures. Simply the nineteenth and
twentieth-century science fiction is the twenty-first century's
reality.
In other words, automated health-tech ensures a streamlined
healthcare ecosystem, which takes care of all of its
members, including patients.
3D Printing
3D printing has opened up altogether new vistas of
healthcare possibilities. From printing artificial tooths,
tissues, blood vessels to limbs, surgical drills, and
prosthetics, it has recently printed human sperm, giving a
new meaning to modern men's lives.
Ongoing advancement in 3D printing allows for lighter,
safer, stronger, and more economical products.
Telehealth
Telehealth is the recent extension of mobile healthcare.
These services contain three critical healthcare aspects.
The first is real-time communication, which allows doctors
and patients to communicate remotely from anywhere and
anytime. This has immensely helped and is still helping
millions of people during the pandemic.
The second aspect is information broadcast. Here, in the
digital cacophony, crucial knowledge is communicated
seamlessly between healthcare givers and the needy.
The third aspect is remote monitoring, wherein healthcare is
accessed by people from home and provided by healthcare
givers irrespective of the space-time barriers.
Virtual Reality
Besides gaming and entertainment, VR provides many
healthcare solutions. It is used in the planning processes of
many complex surgical operations. This ensures the actual
procedure will be performed smoothly.
The operator can easily visualize patients' organs, thus
preparing for future intricacies, complications, and
obstacles.
It is also being used as a tech-anesthetic, assisting in
distracting patients who are undergoing painful surgical
treatments, where using real anaesthetic would not seem
ideal.
It is further used for senior patients to visit their memorable
places, virtually boosting their psychological health and
wellbeing.
Another use of VR is in providing health education via
human body tours to explain the treatments and procedures
to the patient and their families. An example could be of
brain tumour.
- Gaurav PR Wankhade
42| February 2022|www.insightscare.com

46. ,
,
,
,
Our mission is to
reshape healthcare to
improve the lives and
wellbeing of people and
populations.
Jay Rebbeck
Managing Director

47. Reshaping Healthcare with Meaningful Outcomes
Healthcare has become a hot-button topic around
the world. Although healthcare is essential for a
healthy society, it involves tremendous
uncertainty in mitigating costs like innovation in medical
equipment, unforeseen challenges like the COVID-19
pandemic, and dealing with third parties like insurance.
This begs the key question – what is the most effective way
to adapt to new technologies, collaborate with new partners,
and provide an unparalleled public good while keeping the
costs to a minimum. A trusted healthcare consultant may
use just the right dose a healthcare institution needs.
Growing sophistication in managing healthcare facilities,
healthcare operations, and the business equation today
necessitates the reliance on expert advisors.
Rebbeck, a healthcare consulting company, offers such
promising advisory and consulting to global healthcare
brands.
In an interview with Insights Care, Jay Rebbeck, the
Managing Director of Rebbeck elaborates more on his
promising venture in the business consulting space and
delivers a rare outlook on the healthcare industry.
Below are the highlights of the interview:
Please brief our audience, its values, and the key aspects
of its stronghold within the healthcare consulting
industry.
Rebbeck is an international strategic healthcare and public
services consultancy based in Sydney. Our mission is to
reshape healthcare to improve the lives and wellbeing of
people and populations. Rebbeck has been partnering with
leaders who share our mission since 2013, supporting 60+
clients in Australia, the UK, Canada and Hong Kong to
improve outcomes for their populations.
We have carved out a unique position in the Australian
consultancy market through:
1. A passion for reshaping healthcare – Our culture brings
positive, talented, and energised people together to reshape
healthcare and related public services.
2. Our focus on outcomes – We have a laser focus on
improving health, social and economic outcomes for the
populations served by our clients.
3. Educating clients and fostering innovation – We strongly
emphasise building sustainable capability with our clients
through the Rebbeck Academy and hosting national annual
Health Commissioning Innovation Showcase events.
Tell us more about the services that make your company
stand out from the competition?
The starting point for every client project is an open
discussion about how we can help our clients improve
outcomes for the populations they serve. Our expertise in
six service areas frames these discussions:
1. Health system reform – Reforming health systems to
deliver better outcomes at a lower cost.
2. Digital healthcare – Helping clients introduce digitally-
enabled healthcare services.
3. Strategy and planning – Developing strategies to address
population needs and inequalities.
4. Co-design and procurement – Co-designing and
procuring health services for greater value.
5. Evaluation – Evaluating outcomes and improving service
efficiency and effectiveness.
10 Most Trusted Healthcare Consul ng Companies 2022
45| February 2022|www.insightscare.com

48. 6. Commissioning capability – Helping clients become
skilled and confident commissioners.
What is your opinion on the impact of the current
pandemic on the global healthcare sector, and how has
your company fared during the pandemic and
subsequent lockdowns?
We see three key impacts on the global healthcare sector:
1. Increased investment in healthcare – Across the globe,
the pandemic has highlighted the need for governments
to increase their investment in healthcare to maintain
vibrant economies.
2. Accelerated transition of care closer to home – COVID-
19 has accelerated the shift of care away from the
hospital and closer to people's homes. Technologies such
as telehealth and remote patient monitoring have enabled
this move.
3. Increased mental health literacy – COVID-19 has
changed the conversation around mental health, reducing
stigma and taboo. Health systems must now deliver
joined-up services that better integrate physical and
health needs.
Rebbeck has steadily grown through COVID-19, and we
have played a key role in Australia's pandemic response,
supporting COVID-19 projects in aged care, homelessness,
and out-of-home care.
In your opinion, what could be the future of the
healthcare consulting services sector post the pandemic?
And how are you strategising your company's
operations for that future?
We are helping our clients to address three key future
healthcare trends:
Rebalancing health systems – Growing population health
demands will become unaffordable for governments
without radical change. We support health systems to shift
the balance of expenditure away from acute hospitals
towards primary and community settings.
Digitally enabling new models of care – We are helping
clients utilise improvements in clinical, pharmaceutical and
genomic technologies to improve the efficiency of acute
care and provide more treatment closer to people's homes.
46| February 2022|www.insightscare.com

49. Measuring and driving outcomes from health investments –
We help health systems measure and drive meaningful health
outcomes from their health investments and deliver more
value-based healthcare.
As an established leader, what would be your advice to
the budding entrepreneurs and enthusiasts aspiring to
venture into the healthcare consulting services sector?
1. Navigate into high-growth areas of healthcare – Assess the
future trends in healthcare and position your career or new
business into growth areas.
2. Understand your unique contribution – Consider which
aspects of healthcare excite you and where your strengths
and experiences lie.
3. Find your tribe – Network with like-minded people
passionate about reshaping healthcare through events and
networking tools like LinkedIn.
How do you envision scaling your company's operations
in 2021?
We are scaling the company by:
1. Helping our clients succeed – Our philosophy is to share
insights with our clients generously. We will continue
investing energy into building commissioning capability
and cross-fertilising ideas to help our clients deliver
positive changes for their populations.
2. Doing purposeful work – Our work improves people's
lives. Our team feels good about our work's meaningful
impact, and this ethos attracts other like-minded people.
3. Nurturing our team – Rebbeck provides a structured
environment of formal training and on-the-job coaching to
support fast-paced consultant career progression.
4. Deepening our expertise – We will continue expanding our
pool of health consultants and specialists.
Jay Rebbeck is the Managing Director and founder
of Rebbeck. Jay studied Experimental Psychology at
Cambridge University and started his career working
for Accenture and EY.
Jay worked at the heart of the UK commissioning
reforms from 2008, advising NHS England on the
2010 clinical commissioning reforms. Jay established
Rebbeck in 2013 and worked with more than a
dozen Commissioning Support Units and Clinical
Commissioning Groups.
Seeing the establishment of Primary Health
Networks in Australia in 2015, Jay recognised that
his skills and experiences could help PHNs build
commissioning capability. Jay emigrated to Australia
in late 2015 with his family and established the
Rebbeck Sydney office.
Rebbeck has grown to a team of 18 staff. We have
delivered 100+ strategic projects and trained 500+
healthcare staff through the Rebbeck Academy.
About the Leader