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**Updated with end-of-year numbers for 2016.
Follow me on Twitter @hongsuhyeon. Questions? christine.hong.govtech@gmail.com
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2. What does the ecosystem look like?
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Report from the State of GovTech Market Event in San Francisco on October 27, 2016 in collaboration with the San Francisco Mayor's Office of Civic Innovation, Crunchbase and the Nasdaq Entrepreneurial Center.
**Updated with end-of-year numbers for 2016.
Follow me on Twitter @hongsuhyeon. Questions? christine.hong.govtech@gmail.com
The government technology (“govtech”) industry is an emerging ecosystem that has the potential to transform governments. The paper maps out the ecosystem and provide a quantitative understanding of its growth trajectory by answering the following four questions:
1. What is the definition of govtech?
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3. How is the ecosystem changing?
4. What factors will accelerate market take-off?
In order to answer these questions, experts in the biggest govtech companies, the venture capital community, government and opinion leaders were interviewed. Moreover, the paper selected 98 of the most notable govtech companies in United States based on sources like Govtech.com’s Govtech 100 list, and tracked their private capital deal flows from 2004 to 2015. Details of the Deal Flow Database and the methodology are in the appendix.
A high-level overview of the state and local government technology (GovTech) market. If you're interested in including your company in future research and editorial, please submit it at http://labs.erepublic.com/startups.
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“Hyperconnectivity” is a term that describes a defining feature of contemporary society. Thanks to the Internet, mobile technology and increasingly the Internet of Things, people, places, organisations and objects are linked
together like never before.
More than a technological trend, hyperconnectivity is a cultural condition to which businesses have no choice but to adapt. But what does is it mean for companies,industries and consumers?
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A new research report from Ericsson and Imperial College London provides a broad horizon scan of the impacts of ICT on services for money, banking, insurance and risk.
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Written by Business Council of B.C. Policy Analyst Kristine St-Laurent, this issue of Policy Perspectives looks at how the digital economy permeates all aspects of our business interactions and how British Columbia's economy is evolving to manage the transition to digital.
http://www.ericsson.com/thinkingahead/networked_society
Digitalization has unleashed a wave of transformation across a range of industries. The pace of change has been mind boggling and will only continue to accelerate. Everything from business models and product categories to financing and human resources will transform in order to take advantage of the possibilities of the Networked Society.
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Connectivity is causing a shift in business models from products to services, with data being the key asset affecting this change. As such, the transport industry is experiencing a seismic shift in technology, regulation and user behavior, which will force all key actors to reassess their business models.
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The technology is in place to build more efficient, convenient and safer transport solutions based on passenger vehicle-centric ecosystems. But there will be challenges to overcome, in terms of cooperating with new partners from different industries, gaining user trust, ensuring quality, reliability and security of data and controlling its flow in a highly shared environment. This paper takes a closer look at these challenges, and what will be required to move past them.
Moodle è una piattaforma per l’e-learning che consente in modo estremamente agevole di progettare, erogare, gestire e diffondere corsi di formazione on-line a qualsiasi tipologia di comunità
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13. 2
Government buyers expect you to
understand their unique
environment- Know their challenges,
speak their language and be relevant.
14. What’s in an ‘Environment’?
EXTERNAL VARIABLES - OUTSIDE OF GOVERNMENT
INTERNAL VARIABLES - INSIDE GOVERNMENT
FOUNDATIONAL - THINGS THAT WON’T CHANGE
ENVIRONMENT
20. 3
Government buying decisions are
made by groups — don’t neglect the
multiple points of purchasing
influence in the procurement process.
21. Mapping The Buyer’s Landscape
IDENTIFY ROLES INVOLVED IN BUYING PROCESS
DEVELOP PERSONAS FOR EACH ROLE
MAP STANDARD BUYERS JOURNEY
IDENTIFY CRITICAL PATH
1
2
3
4
22. Agency Director CFO CIO/CTOElecteds SpecialistsUnit Managers
Identify Multiple Roles Involved In Buying Process
23. Agency Director CFO CIO/CTOElecteds SpecialistsUnit Managers
Identify Multiple Roles Involved In Buying Process
24. Agency Director CFO CIO/CTOElecteds SpecialistsUnit Managers
Identify Multiple Roles Involved In Buying Process
29. Identify and Map Content/Messaging to Roles
Role
Problem
Awareness
Problem
Recognition
Problem
Definition
Identify
Options Evaluate Recommend
Approve/
Fund
Implement
Mayors/
Elected
Officials
X
City
Manager X
City
Attorney
CIO
X X
CIO/CTO * X X X X X X
City
Secretaries X X
Analysts X X X X
Webinar Briefing Technical Customer Case Study Executive Summary Implementation Checklist
30. Personal contact matters. Prior to any
procurement, be part of the conversations
defining both the problem and solution to
government’s challenges.
4
36. 5
Government purchasing is controlled by
specific rules and regulations. These vary by
jurisdiction and product. Ensure your contracting
avenues are in place before you close the deal.
38. Identify The Right Combination of Channels
To Remove Friction From The Buying Process
& Constantly Adapt
State Contract
Partners/
Resellers
Subscriptions
44. 7
Poise to Partner. Treat your government
relationship, whether informal or formal, as
a partnership. If you provide value for
government, they will provide value for you.
47. 8
Government is a big market made up of
distinct submarkets. Start by prioritizing
your high probability jurisdictions and
opportunities and use your successes to
scale into new government submarkets.
49. 24 states in the Fortune 100
1. Wal-Mart $482
California $265
2. Exxon Mobil $246
8. General Motors $152
New York $152
18. Amazon $107
Texas $106
33. Anthem $79
Pennsylvania $79
Florida $76
Ohio $68
Illinois $65
51. Intel $55
Michigan $53
New Jersey $51
North Carolina $50
Massachusetts $49
Virginia $48
Washington $45
62. Coca-Cola $44
Georgia $44
Maryland $41
Arizona $40
Minnesota $37
Wisconsin $35
85. American Exp. $34
Tennessee $33
Oregon $33
Indiana $31
Kentucky $30
Alabama $29
Louisiana $28
100. Northwestern Mutual $28
Source: Fortune 500; Center for Digital Government
50. Administration
& Finance
Health &
Human
Services
Education
Public Safety
& Justice
Transportation Public Works
Environment
& Natural
Resources
2016 Actual GovTech IT Spend
$8.7
Billion
$26.4
Billion
$10.3
Billion
$7.6
Billion
$7.6
Billion
$23
Billion
$7.4
Billion
2016 ACTUAL SPENDING ON TECHNOLOGY/IT SERVICES
STATE AND LOCAL GOVERNMENT
SOURCE: CENTER FOR DIGITAL GOVERNMENT (2017)
51. State & Local Government Is an Industry.
There are over 89,000 local government agencies across the country that are
composed of cities, counties, townships and special-purpose government agencies.
50
# of States
State
Governments
6,919
# of State Agencies
State
Agencies
52. State & Local Government Is an Industry.
There are over 89,000 local government agencies across the country that are
composed of cities, counties, townships and special-purpose government agencies.
57. MID-MARKET SEGMENT
CITIES COUNTIES
$2.6 MILLION
AVERAGE IT BUDGET
$5.7 MILLION
AVERAGE IT BUDGET
(NUMBER OF MID-MARKET CITIES 1,860) (NUMBER OF MID-MARKET COUNTIES 900)
58. 9
Team Up. Don’t neglect building and
managing “the channel” and having
the right industry partners as you go-
to-market in government.
59. DEVELOP A CHANNEL STRATEGY TO REMOVE
FRICTION FROM THE BUYING PROCESS, AND
INCREASE YOUR ABILITY TO SCALE.
REGIONAL CHANNEL PARTNERNATIONAL CHANNEL PARTNER
INTEGRATOR
SOLUTION PROVIDER
RESELLER
60. 10
Take the Long View.
Real success in government
means being in the market for
the long haul.