1 school of computer & information scien

1
School of Computer & Information Sciences
COURSE SYLLABUS
Course Name: ITS835 – Enterprise Risk Management
Section – ITS-835 Online
Professor: Dr. George Mikulski
Contact Information: Office Hours: By appointment
E-mail: [email protected]
Online Support (IT)
and I-Learn Policy:
All members of the University of the Cumberlands’ community
who use the University’s computing,
information or communication resources must act responsibly.
http://www.ucumberlands.edu/it/downloads/terms.pdf
Course Website: Access to the course website is required via
the iLearn portal on the University of the Cumberlands website:
http://www.ucumberlands.edu/ilearn/
Course Description: This course goes beyond looking at risk
management from the confines of quantitative topics to cover
the
full spectrum of risks that may emerge in enterprises. It covers
a more holistic approach that includes the

decisions and actions of employees in an active enterprise. It
uses case studies to demonstrate the issues
and challenges in total risk management. Finally, the course
explores techniques for balancing enterprise risk
and reward to enable performance optimization.
Course
Objectives/Learner
Outcomes:
Course Objectives/Learner Outcomes:
Upon completion of this course, the student will:
• Design and implement an appropriate ERM framework and
risk governance structure customized to any
type of organization.
• Conduct qualitative risk assessments to identify/prioritize key
risks from among all risk sources.
• Quantify all types of risks, including strategic, operational,
financial, and insurance.
• Develop a clear definition of risk appetite (the aggregate
enterprise-level risk limit).
• Enhance strategic planning, increasing the likelihood of
achieving strategic plan goals.
• Provide a rigorous business case for both business and
mitigation risk-reward decision-making.
• Assure the board of directors that key risks are well
understood and managed.

• Understand and satisfy ERM requirements from rating
agencies, regulators, and shareholders.
Prerequisites: There are no prerequisites for this course.
Books and
Resources:
Required Text
Fraser, J., Simkins, B., & Narvaez, K. (2014). Implementing
enterprise risk management: Case studies and best
practices. John Wiley & Sons
Other articles and readings may be assigned by course
professor.
Course Expectations
Course Activities and
Experiences:
Students are expected to:
• Review any assigned reading material, complementary
materials, and weekly lectures and prepare
responses to homework assigned.
• Actively participate in activities, assignments, and
discussions.
• Evaluate and react to each other’s work in a supportive,
constructive manner.
• Complete specific assignments and exams when specified and
in a professional manner.
• Utilize learned technologies for class assignments.
• Connect content knowledge from core courses to practical
training placement and activities.

Academic Integrity: At a Christian liberal arts university
committed to the pursuit of truth and understanding, any act of
academic
dishonesty is especially distressing and cannot be tolerated. In
general, academic dishonesty involves the
2
abuse and misuse of information or people to gain an
undeserved academic advantage or evaluation. The
common forms of academic dishonesty include:
• Cheating – using deception in the taking of tests or the
preparation of written work, using unauthorized
materials, copying another person’s work with or without
consent, or assisting another in such activities.
• Lying – falsifying, fabricating, or forging information in
either written, spoken, or video presentations.
• Plagiarism—using the published writings, data,
interpretations, or ideas of another without proper
documentation
Plagiarism includes copying and pasting material from the
internet into assignments without properly
citing the source of the material.
Episodes of academic dishonesty are reported to the Vice
President for Academic Affairs. The potential
penalty for academic dishonesty includes a failing grade on a

particular assignment, a failing grade for the
entire course, or charges against the student with the
appropriate disciplinary body.
Attendance Policy: When any student has exceeded 20% of the
time prescribed for any class, that student will be automatically
dropped from that particular class with the grade of “F.” This
grade is placed on the official transcript of the
student and is treated as a failing grade in calculating the grade
point average. The definition of a class
absence is a student’s failure to attend class for any reason.
Instructors may count three times tardy or
leaving early to be equal to one class absence. There are no
excused absences, regardless of the reason for
the class having been missed. However, faculty will make
reasonable provisions to allow students to make up
work if the absence is due to a university-sponsored function or
a medical or family emergency that is
documented in a timely manner. Allowance for students to make
up work for other reasons is at each
instructor’s discretion. A class absence does not excuse the
student from being responsible for course work
missed; the student is responsible for contacting the faculty
member in order to make up class assignments.
The Vice President for Academic Affairs is the authorized agent
to consider any exceptions to the above
regulations. (Undergraduate Catalog)
Residency Attendance: Each student must be in attendance for
the entire duration of the required residency
weekend. Late arrivals and/or early departures are not
permitted. Punctuality is important as each student
is required to have the documented in-seat time per USCIS
regulations. If a student is not in attendance for
the full session, he/she will be counted absent for the entire
session, and receive an automatic “F” and will

be required to pay the $300.00 make-up fee and attend a
residency make-up session.
Disability
Accommodations:
University of the Cumberlands accepts students with certified
disabilities and provides reasonable
accommodations for their certified needs in the classroom, in
housing, in food service or in other areas. For
accommodations to be awarded, a student must submit a
completed Accommodations Application form and
provide documentation of the disability to the Disability
Services Coordinator (Mr. Jacob Ratliff, Boswell
Campus Center, Student Services Office Suite,
[email protected]). When all paperwork is on
file, a meeting between the student and the Coordinator will be
arranged to discuss possible
accommodations before accommodations are formally approved.
Students must then meet with the
Coordinator at the beginning of each semester before any
academic accommodations can be certified for
that term. Certifications for other accommodations are normally
reviewed annually.
Student
Responsibilities:
• The only authorized electronic means of academic,
administrative, and co-curricular communication
between University of the Cumberlands and its students is
through the UCumberlands email system (i.e.
Webmail). Each student is responsible for monitoring his/her
University email account frequently. This
is the primary email account used to correspond with you
directly by the University; imperative program

information is sent to this email account specifically from
campus and program office.
• Students should check for e-mail and class announcements
using iLearn (primary) and University of the
Cumberlands webmail (secondary).
• Students are expected to find out class assignments for mis sed
classes and make up missed work.
• Students are expected to find out if any changes have been
made in the class or assignment schedule.
• Written work must be presented in a professional manner.
Work that is not
submitted in a professional manner will not be evaluated and
will be returned as unacceptable.
o There is a craft to writing. Spelling, grammar, punctuation
and diction (word usage) are all
tools of that craft. Writing at the collegiate level will show
careful attention to these
elements of craft. Work that does not exhibit care with regard
to these elements will be
considered as inadequate for college writing and graded
accordingly.
mailto:[email protected]
mailto:[email protected]
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• Students are expected to take the examinations on the
designated dates. If you are unable to take the
exam on the scheduled date and know in advance, you are to

make arrangements with your professor
before the designated date. If you miss the exam, you must
have a legitimate reason as determined by
your professor.
Deadlines and Dues
Dates:
Recognizing that a large part of professional life is meeting
deadlines, it is necessary to develop time
management and organizational skills. Failure to meet the
course deadlines may result in penalties. Keep in
mind that all deadlines are set using Eastern Standard Time
(EST). Late assignments will NOT be accepted.
Writing Expectations: Learning outcomes for candidates’
writing competencies include clarity of thought, discernment in
planning
and organization, and integration of evidence and criteria.
• The instructor expects that students will have knowledge of
appropriate forms of documentation
and use it where appropriate. APA format is required and style
of notation to credit all sources
that are not your own.
• There is a craft to writing. Spelling, grammar, punctuation
and diction (word usage) are all tools
of that craft. Writing at the collegiate level will show careful
attention to these elements of craft.
Work that does not exhibit care with regard to these elements
will be considered as inadequate
for college writing and graded accordingly.
• All assignments, unless otherwise instructed, should be
submitted in APA format.

Participation Policy: Study after study has linked successful
academic performance with good class participation. Those
who
assume positions of responsibility must “show up” in order to
be effective. Therefore, students are expected
to actively participate in intelligent discussion of assigned
topics in all areas (Discussion Board Activities,
Synchronous Sessions, Forums, Shared Papers, etc.) to help
process course material and/or to demonstrate
understanding of course content. Point adjustments will be
taken for non-participation.
Academic Appeals: Both undergraduate and graduate students
have the right to challenge a grade. If discussions with the
course
instructor and department chair do not lead to a satisfactory
conclusion, students may file a formal written
appeal with the Vice President for Academic Affairs, who will
forward the appeal to the chair of the
Academic Appeals Committee. This formal written appeal must
be filed by the end of the 4th week of classes
in the next regular term following the term in which the course
in question was taken. The Academic Appeals
Committee then gathers information from the student, the
instructor, and any other relevant parties. The
Committee will deliver its recommendation on the complaint to
the Vice President for Academic Affairs.
After reviewing this recommendation and concurring or
amending it, the Vice President for Academic Affairs
will inform the student and instructor of the disposition of the
complaint no later than the last day of classes
of the term in which the complaint was filed. Records of all
actions regarding academic grade appeals,
including their final disposition, are maintained by the Vice
President for Academic Affairs and the Academic

Appeals Committee. (Undergraduate Catalog/Graduate Catalog)
Links to Support: Orientation to I-Learn: Student training
course on I-Learn,
https://ucumberlands.blackboard.com/webapps/portal/frameset.j
sp
Book Store:
http://cumber.bncollege.com/webapp/wcs/stores/servlet/BNCBH
omePage?storeId=50059&catalogId=1000
1&langId=-1
Library: http://www.ucumberlands.edu/library/
Course Assignments and Evaluation
Evaluation Method: Graded work will receive a numeric score
reflecting the quality of performance. Relative weights assigned
to
graded work are as follows:
sp
sp
omePage?storeId=50059&catalogId=10001&langId=-1
http://www.ucumberlands.edu/library/
http://www.ucumberlands.edu/library/
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Course Evaluation
Students will be evaluated on:
1. Exams - Each exam will consist of multiple choice, multiple
answer, matching, and True/False questions.
Exam items derived primarily from lectures and readings.
Exams will be available through iLearn and
completed independently.
2. Homework Assignments, Discussion, & Quizzes –
Assignments, Discussion, & Quizzes will be given
throughout the term. Each quiz will consist of multiple
choice/answer, short answer questions,
matching, and True/False questions. Quiz items derived
primarily from lectures and readings. Quizzes
will be available through iLearn and completed independently.
Assignments and Discussions will come
from the course lectures, materials, and required reading
assignments.
3. Practical Connection Assignment – Written Assignment
where students will reflect on course concepts
and their practical connection to a working environment.
4. Residency Project - Research project completed during the
residency weekend. Students will be
randomly grouped in iLearn. Each group will submit their
research project as a group. Students need to
bring their laptops to conduct research, write research paper
(SafeAssign reviewed), create PowerPoint
presentation, and present their project orally before the class.
Students must attend the residency
weekend to earn a grade, there are no exceptions to this rule.

Students not attending will earn zero
points and a 0% as a grade. Please be note that the totality of all
residency activities will constitute 60%
of the course grade.
Grading Scale: Graded work will receive a numeric score
reflecting the quality of performance as given above in
evaluation
methods. The overall course grade will be determined
according to the following scale:
A= 90 – 100 (90% - 100%)
B= 80 – 89 (80% - 89%)
C = 70 – 79 (70% - 79%)
F < 69 (Below 69%)
Syllabus Disclaimer:
This syllabus is intended as a set of guidelines for this course
and the professor reserves the right to make modifications in
content, schedule, and
requirements as necessary to promote the best education
possible within conditions affecting this course. Any changes
to the syllabus will be
discussed with the students.
Tentative Course Expectations (specific due dates are listed in
the course module)
Week Topic Assignments
1
Required Readings

▪ Chapter 3, “ERM at Mars, Incorporated:
ERM for Strategy and Operations”
▪ Chapter 5, “ERM in Practice at the
University of California Health System”
Assignment Discussion
*Failing to Participate in Week 1 may
result in being dropped from the course.
Due Date: Week 1 Sunday 11:59 PM
2
Required Readings
▪ Chapter 6, “Strategic Risk Management at
the LEGO Group: Integrating Strategy and Risk
Management”
▪ Chapter 9, “Lessons from the Academy:
ERM Implementation in the University Setting”
Assignment Research Paper
Resources Wiki entry/comment
3

Required Readings
▪ Chapter 12, “Measuring Performance at
Intuit: A Value-Added Component in ERM Programs”
▪ Chapter 15, “Embedding ERM into Strategic
Planning at the City of Edmonton”
4
Required Readings
▪ Chapter 18, “BlueWood Chocolates”
▪ Chapter 19, “Kilgore Custom Milling”
Research Paper Mid-term research
paper assignment
5
5

Required Readings
▪ Chapter 22, “JAA Inc.—A Case Study in
Creating Value from Uncertainty: Best Practices in
Managing Risk”
▪ Chapter 25, “Uses of Efficient Frontier
Analysis in Strategic Risk Management: A Technical
Examination”
6
Required Readings
▪ Chapter 26, “Bim Consultants Inc.”
▪ Chapter 27, “Nerds Galore”
▪ Chapter 28, “The Reluctant General
Counsel”
▪ Chapter 29, “Transforming Risk
Management at Akawini Copper””

7
Required Readings
▪ Chapter 30, “Alleged Corruption at
Chessfield: Corporate Governance and the Risk
Oversight Role of the Board of Directors”
▪ Chapter 31, “Operational Risk Management
Case Study: Bon Boulangerie”
▪ Chapter 34, “Turning Crisis into
Opportunity: Building an ERM Program at General
Motors”
Research Paper Final research paper

8
Required Readings
▪ Chapter 35, “ERM at Malaysia’s Media
Company Astro: Quickly Implementing ERM and
Using It to Assess the Risk-Adjusted Performance of
a Portfolio of Acquired Foreign Companies”

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