These slides are part of the ESTIEM Lean Six Sigma Green Belt course which also includes 13hr of video by Gregory H. Watson. For more info about the ESTIEM Lean Six Sigma Green Belt course visit https://internal.estiem.org/leansixsigma

1. European Students of Industrial Engineering and Management
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Control
for publication
1

2. European Students of Industrial Engineering and Management
www.estiem.org
It’s Feedback time!
2
Persons giving feedback
Link to the feedback form
(can be found on Schoology and
WhatsApp)
Instructor to give feedback toPersons giving feedback
INSTRUCTOR 1
INSTRUCTOR 2

3. European Students of Industrial Engineering and Management
www.estiem.org
Time to go to the Control phase.
What is the purpose of the Control phase?
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4. European Students of Industrial Engineering and Management
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Achieving real change in
processes is difficult
You as a GB, should help the process
owner to manage the implementation
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5. European Students of Industrial Engineering and Management
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“Control activities create a standard way
of working and “hold the gains” from
the project improvement activities.”
Control is a fundamental requirement for
routine work!
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6. European Students of Industrial Engineering and Management
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Incremental improvement achieves a local
maximum
Time
Progress in
Effectiveness
Continual Improvement
Designed Process
Capability (Cp)
Waste, Loss, Inefficiency
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7. European Students of Industrial Engineering and Management
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Capability improvement is “designed” into
systems
Time
Progress in
Effectiveness
Breakthrough
Stagnation
CP1
CP2
CP3
CP4
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8. European Students of Industrial Engineering and Management
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An integrated approach to systemic
improvement
Time
Progress in
Effectiveness
Breakthrough
New baseline
Maximum for CP1
Maximum for CP2
New baseline
New baseline
Multiplying effect of
combining incremental
and breakthrough
improvements.
Continual Improvement
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9. European Students of Industrial Engineering and Management
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In the Control phase, the workers are
engaged when using following methods
Documenting
standard work
Mistake-proofing
Statistical
control
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10. European Students of Industrial Engineering and Management
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Why should the standard work be
documented?
Documenting
standard work
Mistake-proofing Statistical control
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11. European Students of Industrial Engineering and Management
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People tend to do the things differently – some
ways are more optimal than others.
Without standards, there can be no
improvement.
Documenting
standard work
Mistake-proofing Statistical control
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12. European Students of Industrial Engineering and Management
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Documenting
standard work
Mistake-proofing Statistical control
What is the purpose of
mistake-proofing?
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13. European Students of Industrial Engineering and Management
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Catching mistakes and errors
before they turn into defects!
Documenting
standard work
Mistake-proofing Statistical control
13

14. European Students of Industrial Engineering and Management
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Documenting
standard work
Mistake-proofing Statistical control
Mistakes
– within people
Errors
– within process
Defects
– outside factory
Don’t let defects escape the factory!
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15. European Students of Industrial Engineering and Management
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Control charts can be used to
monitor the process performance
Documenting
standard work
Mistake-proofing
Statistical
control
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16. European Students of Industrial Engineering and Management
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Which control chart you would
use to monitor a process and
why?
Documenting
standard work
Mistake-proofing
Statistical
control
16

17. European Students of Industrial Engineering and Management
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Documenting
standard work
Mistake-proofing
Statistical
control
Which one gives you more information? – Data is the same
17

18. European Students of Industrial Engineering and Management
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Documenting
standard work
Mistake-proofing
Statistical
control
Which one gives you more information? – Data is the same
18

19. European Students of Industrial Engineering and Management
www.estiem.org
Documenting
standard work
Mistake-proofing
Statistical
control
Which one gives you more information? – Data is the same
19

20. European Students of Industrial Engineering and Management
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In the Control phase, the usage of 4 methods
is highly recommended for the success
Implementation
plan
Realization review
Control plan
Benefit Capture
plan
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21. European Students of Industrial Engineering and Management
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Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
What is the purpose of
implementation plan?
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22. European Students of Industrial Engineering and Management
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Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
Defines improvement activities,
accountable persons for each activity, and
targets for improvement
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23. European Students of Industrial Engineering and Management
www.estiem.org
Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
23

24. European Students of Industrial Engineering and Management
www.estiem.org
Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
What is the purpose of
control plan?
24

25. European Students of Industrial Engineering and Management
www.estiem.org
Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
Defines key process outputs,
measurements to control the outputs,
and
responses to abnormal situations
25

26. European Students of Industrial Engineering and Management
www.estiem.org
Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
26

27. European Students of Industrial Engineering and Management
www.estiem.org
Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
What is the purpose of
realization review?
27

28. European Students of Industrial Engineering and Management
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Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
One page executive summary
done in the end of the project,
describing the main findings of the projects
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29. European Students of Industrial Engineering and Management
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Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
Can contain
AchievedBaselineProcess Capability
AchievedBaselineCost of Poor Quality
AchievedBaseline
Achieved Productivity
(Cycle Time)
Project charter information Budget Reduction Taken by Cost
Center (Approvals)
Lessons Learned
–Follow-on Projects Identified
Further Savings Leverage
Opportunities Identified
29

30. European Students of Industrial Engineering and Management
www.estiem.org
Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
What is the purpose of
benefit capture plan?
30

31. European Students of Industrial Engineering and Management
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Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
Monitor execution of planned
improvements and report on benefits
received by these improvements
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32. European Students of Industrial Engineering and Management
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Implementation
plan
Realization
review
Control
plan
Benefit capture
plan
Responsibility accepted by a
line manager/supervisor
Baseline Measure
Monitored Performance
Measure
Identification of
improvement opportunity
Achievable Performance
Target
Expected Financial Benefit
Achieved Completion Date
Percentage of Task
Completion
Financial Benefit Achieved
(by financial department)
Additional Improvement
Available
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33. European Students of Industrial Engineering and Management
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All the previous methods are performed
by a Green Belt.
What is the reason of making them?
Ensuring the implementation of
changes and smooth transition to daily
management
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34. European Students of Industrial Engineering and Management
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The implementation of changes and
controlling the process is the job of
process owner.
Your help will be needed!
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35. European Students of Industrial Engineering and Management
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Questions & comments?
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36. European Students of Industrial Engineering and Management
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How important is the Control
phase?
36

37. European Students of Industrial Engineering and Management
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Remember these? - which one do you want?
37

38. European Students of Industrial Engineering and Management
www.estiem.org
It’s Feedback time!
38
Persons giving feedback
Link to the feedback form
(can be found on Schoology and
WhatsApp)
Instructor to give feedback toPersons giving feedback
INSTRUCTOR 1
INSTRUCTOR 2

39. European Students of Industrial Engineering and Management
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It’s Feedback time!
Feedback box
39

40. European Students of Industrial Engineering and Management
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Usage license of the
materials
https://creativecommons.org/licenses/by-nc/4.0/legalcode
Contact leansixsigma@estiem.org
for commercial usage of the materials
Materials of the trainings have been created based on the materials provided by
ESTIEM Summer Academy Professor Gregory H. Watson