Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
The Hat of Many Hats: Becoming Web Product Owner (HEWeb18)David Cameron
Whether you’re a developer, a designer, a content specialist, a digital strategist—anyone with a passion for understanding what it takes to deliver a great user experience can try on the Product Owner hat and see how it fits. I’ll introduce you to the skills and training that have helped me most in my first year as the Web Product Owner for Ithaca College, and share first-hand insights on how adding this new role to our web team transformed not just a head-to-tail site upgrade, but how we’re thinking about the future of the web overall.
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Usability vs Design – When Does One Trump the Other? AI (Alexander Interactiv...Josh Levine
I recently presented at the Internet Retailer Web Design Conference (IRWD) down in Orlando (Feb 13). The topic was "How to achieve harmony between usability and design". Special thanks to Jordan Lustig, from Saks Fifth Avenue, for joining me up on stage. We had a great time. Thank you all for joining us!
From Divided to United - Aligning Technical and Business TeamsLeanKit
Are your technical and business teams at odds with each other? They don't have to be. Join us tomorrow to discover the secret to gaining alignment.
Dominica DeGrandis, Director of Learning and Development at LeanKit, will share how clarity on priorities, cross-functional dependencies and team metrics drive unity.
You'll learn how to:
- Balance business requests with maintenance work
- Prioritize up, down and across the hierarchy
- Get visibility on cross-functional dependencies
Dominica will share her observations while working at a SaaS company on the methods used to create clarity.
User Centered Design: guarantee that your business process automation project...Bonitasoft
Wide user acceptance is one of the biggest challenges companies face when launching a new project, product, or service. Any of these can fail for a variety of reasons, but failure is often due to a disappointing user experience.
The process of User Centered Design actively takes into account the needs, expectations, and characteristics of end users at each stage of the development process, leading ultimately to better user satisfaction.
The tools and processes manager of a large French automotive group recently noted, "You have to be user-centric to successfully digitize your processes." End users can feel, “This was actually designed with me in mind - my wants and needs were actually considered before a tool was imposed on me to use.”
From layout to delivery of the first iteration and through continuous improvement, learn how to use the Bonita UI Designer as an iteration tool to guarantee an ideal match with the actual needs of end users.
video: https://youtu.be/vmZgeJ86738
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Why Product Management and UX Design are Key to SuccessNikkel Blaase
The core relationship between Product Management and UX Design & why it’s key to product & business success.
Watch the video here: https://youtu.be/vj6ykho6nc0
Discover, Define, Deliver - a workflow to create successful digital products. STX Next
Presentation from STX Next Summit 2016 by Dominik Oślizło describing the Discover, Define, Deliver process, a rock-solid approach that ensures smooth idea-to-product transitions and radically accelerates time-to-market.
From Divided to United - Aligning Technical and Business TeamsDominica DeGrandis
This is a true story of one SaaS company's journey to gain alignment across business and technical teams by changing how four important factors were viewed: customer demand, work prioritization, team metrics, and communication etiquette.
Implementing Responsive Email Design - A Tactical GuideBlueHornet
When BlueHornet's client, TakePart, decided to refresh their website, they wanted to ensure their daily and weekly emails were aligned with their new look and feel. And, with a highly mobile audience, it was important that the emails were also responsive.
Implementing Responsive Design: A Tactical Guide, walks through the steps TakePart and BlueHornet took to transform a simple wireframed email into a successful responsive email template.
This highly tactical webinar is presented by Daniel Park, Director of CRM Marketing at TakePart, and John Bilderback, BlueHornet's Sr. Creative Designer, and is ideal for those responsible for coding their organization's emails.
Accessibility Buy-In for Inclusive Product WeekKat K. Richards
Get buy-in for accessibility work by knowing your audience and their priorities. With UX and allyship skills, Kat will discuss effective ways to pitch accessibility. Learn how to sell this to internal teams, senior management and even to clients, and be one step closer to building more inclusive solutions.
Presentation from Microsoft Tech.Ed Australia and Tech.Ed New Zealand Sept 2009. It discusses the role of the Solution and Application Architect in the successful delivery of software projects. It is also applicable to Infrastructure Architects. The role of the Agile approach to software development is also discussed and issues highlighted.
Digital Portfolios + Google Sites = Visible Student Learning Linda Dougherty
METC Pre-Conference Session Feb. 2018
If you would like a copy of the Digital Bingo Card, here is the following link to allow you to make a copy:
https://docs.google.com/document/d/1Kz9-vFDU1bOTxay2qD1kFcAWKGHMPuUMWWEbG6Cohqk/copy
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
The Hat of Many Hats: Becoming Web Product Owner (HEWeb18)David Cameron
Whether you’re a developer, a designer, a content specialist, a digital strategist—anyone with a passion for understanding what it takes to deliver a great user experience can try on the Product Owner hat and see how it fits. I’ll introduce you to the skills and training that have helped me most in my first year as the Web Product Owner for Ithaca College, and share first-hand insights on how adding this new role to our web team transformed not just a head-to-tail site upgrade, but how we’re thinking about the future of the web overall.
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Usability vs Design – When Does One Trump the Other? AI (Alexander Interactiv...Josh Levine
I recently presented at the Internet Retailer Web Design Conference (IRWD) down in Orlando (Feb 13). The topic was "How to achieve harmony between usability and design". Special thanks to Jordan Lustig, from Saks Fifth Avenue, for joining me up on stage. We had a great time. Thank you all for joining us!
From Divided to United - Aligning Technical and Business TeamsLeanKit
Are your technical and business teams at odds with each other? They don't have to be. Join us tomorrow to discover the secret to gaining alignment.
Dominica DeGrandis, Director of Learning and Development at LeanKit, will share how clarity on priorities, cross-functional dependencies and team metrics drive unity.
You'll learn how to:
- Balance business requests with maintenance work
- Prioritize up, down and across the hierarchy
- Get visibility on cross-functional dependencies
Dominica will share her observations while working at a SaaS company on the methods used to create clarity.
User Centered Design: guarantee that your business process automation project...Bonitasoft
Wide user acceptance is one of the biggest challenges companies face when launching a new project, product, or service. Any of these can fail for a variety of reasons, but failure is often due to a disappointing user experience.
The process of User Centered Design actively takes into account the needs, expectations, and characteristics of end users at each stage of the development process, leading ultimately to better user satisfaction.
The tools and processes manager of a large French automotive group recently noted, "You have to be user-centric to successfully digitize your processes." End users can feel, “This was actually designed with me in mind - my wants and needs were actually considered before a tool was imposed on me to use.”
From layout to delivery of the first iteration and through continuous improvement, learn how to use the Bonita UI Designer as an iteration tool to guarantee an ideal match with the actual needs of end users.
video: https://youtu.be/vmZgeJ86738
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Why Product Management and UX Design are Key to SuccessNikkel Blaase
The core relationship between Product Management and UX Design & why it’s key to product & business success.
Watch the video here: https://youtu.be/vj6ykho6nc0
Discover, Define, Deliver - a workflow to create successful digital products. STX Next
Presentation from STX Next Summit 2016 by Dominik Oślizło describing the Discover, Define, Deliver process, a rock-solid approach that ensures smooth idea-to-product transitions and radically accelerates time-to-market.
From Divided to United - Aligning Technical and Business TeamsDominica DeGrandis
This is a true story of one SaaS company's journey to gain alignment across business and technical teams by changing how four important factors were viewed: customer demand, work prioritization, team metrics, and communication etiquette.
Implementing Responsive Email Design - A Tactical GuideBlueHornet
When BlueHornet's client, TakePart, decided to refresh their website, they wanted to ensure their daily and weekly emails were aligned with their new look and feel. And, with a highly mobile audience, it was important that the emails were also responsive.
Implementing Responsive Design: A Tactical Guide, walks through the steps TakePart and BlueHornet took to transform a simple wireframed email into a successful responsive email template.
This highly tactical webinar is presented by Daniel Park, Director of CRM Marketing at TakePart, and John Bilderback, BlueHornet's Sr. Creative Designer, and is ideal for those responsible for coding their organization's emails.
Accessibility Buy-In for Inclusive Product WeekKat K. Richards
Get buy-in for accessibility work by knowing your audience and their priorities. With UX and allyship skills, Kat will discuss effective ways to pitch accessibility. Learn how to sell this to internal teams, senior management and even to clients, and be one step closer to building more inclusive solutions.
Presentation from Microsoft Tech.Ed Australia and Tech.Ed New Zealand Sept 2009. It discusses the role of the Solution and Application Architect in the successful delivery of software projects. It is also applicable to Infrastructure Architects. The role of the Agile approach to software development is also discussed and issues highlighted.
Digital Portfolios + Google Sites = Visible Student Learning Linda Dougherty
METC Pre-Conference Session Feb. 2018
If you would like a copy of the Digital Bingo Card, here is the following link to allow you to make a copy:
https://docs.google.com/document/d/1Kz9-vFDU1bOTxay2qD1kFcAWKGHMPuUMWWEbG6Cohqk/copy
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
Lectures for the course "Ergonomics applied to the usability of web pages and apps" held at the School of design of Politecnico di milano in the first semester of 2021-2022 academic year
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Unleash Your Inner Demon with the "Let's Summon Demons" T-Shirt. Calling all fans of dark humor and edgy fashion! The "Let's Summon Demons" t-shirt is a unique way to express yourself and turn heads.
https://dribbble.com/shots/24253051-Let-s-Summon-Demons-Shirt
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Can AI do good? at 'offtheCanvas' India HCI prelude
05 2 artifacts
1. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 1
ERGONOMICS APPLIED TO THE DESIGN OF USABLE WEB
PAGES AND APPS
Roberto DADDA and Paolo NEGRI
6. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 6
The seven stages of action (1)
• Forming the Goal
• Something to be achieved. Can be stated in a very
imprecise way, e.g., "make a nice meal“
• Forming the Intention
• Goals must be transformed into intentions, i.e., specific
statements of what has to be done to satisfy the goal. E.g.,
"Make a chicken casserole using a can of prepared sauce.“
• Specifying an Action Sequence
• What is to be done to the World. The precise sequence of
operators that must be performed to effect the intention.
E.g., "Defrost frozen chicken, open can, ...“
• Executing an Action
• Actually doing something. Putting the action sequence
into effect on the world. E.g., “actually opening the can”
2
1
3
4
7. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 7
The seven stages of action (2)
• Perceiving the State of the World
• Perceiving what has actually happened. E.g., “the
experience of smell, taste and look of the the
prepared meal”.
• Interpreting the State of the World
• Trying to make sense of the perceptions available.
E.g., “Putting those perceptions together to
present the sensory experience of a chicken
casserole”.
• Evaluating the Outcome
• Comparing what happened with what was
wanted. E.g., “did the chicken casserole match up
to the requirement of 'a nice meal?”
5
6
7
8. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 8
How do we make things?
Set
goal
Form intention
Specify actions
Execute actions
Get status of word
Understand status
Evaluate outcome
9. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 9
How do we make things?
Set
goal
Form intention
Specify actions
Execute actions
Get status of word
Understand status
Evaluate outcome
W
HAT SHOULD
I
DO?
W
HAT IS
HAPPENING?
10. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 10
How do we make things?
Set
goal
Form intention
Specify actions
Execute actions
Get status of word
Understand status
Evaluate outcome
12. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 12
When a device as simple as a
door has to come with an
instruction manual—even a
one-word manual—then it is a
failure, poorly designed.
Donald Norman
Not always possible, but is a good target!
Minimize needs for help!
13. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 13
Help vs manuals
• Help is when I get info during the process
• Manual is something I’m supposed to read before and it is not context
sensitive
17. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 17
Affordance
Interaction design
An affordance is a
property of an object, or
an environment, which
allows an individual to
perform an action. For
example, a knob affords
twisting, and perhaps
pushing, while a cord
affords pulling.
Vital instrument to help customer to cross
easily the gulf of evaluation.
Evaluation makes by feedback analysis
easier the execution!
21. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 21
More an assistant than a guide
Interaction design WEB DESIGN NABA 2014 Roberto DADDA 21
Microsoft
BOB,
1995
Microsoft
Office,
1995
25. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 25
Suitability for the Task
• A dialog supports suitability for the task, if it supports the user in the
effective and efficient completion of the task. The dialog presents
the user only those concepts which are related to the user's task.
26. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 26
Self-Descriptiveness
• A dialog supports self-descriptiveness, if each dialog step is
immediately comprehensible through feedback from the system or is
explained to the user on his or her requesting the relevant
information.
Microsoft Word for WindowsT
27. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 27
Controllability
• A dialog supports controllability, if the user is able to maintain
direction over the whole course of the interaction until the point at
which the goal has been met.
28. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 28
Conformity with User Expectations
• A dialog supports conformity with user expectations, if it corresponds
to the user's task knowledge, education, experience, and to
commonly held conventions.
29. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 29
Error Tolerance
• A dialog supports error tolerance if, despite evident errors in input,
the intended results may be achieved with either no or minimal
corrective action having to be taken. Errors should be explained to
the user for him or her to correct them.
30. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 30
Suitability for Individualization
• A dialog supports suitability for individualization, if the dialog system
is constructed to allow for modification to the user's individual
needs and skills for a given task.
30
31. www.dadda.it roberto@dadda.it Excellence in usability 1st semester 2021-2022 31
Suitability for Learning
• A dialog supports suitability for learning, if it guides the user through
the learning stages minimizing the learning time.
31