The strategy gives a context that helps to define the area to be targeted and improved using a Business Process Management approach. This presentations is being used for raising awareness in the top managers of sport organizations for the work to be done and how results can be achieved
Design management encompasses the ongoing processes, business decisions, and strategies that enable innovation and create effectively-designed products, services, communications, environments, and brands that enhance our quality of life and provide organizational success."
Design management encompasses the ongoing processes, business decisions, and strategies that enable innovation and create effectively-designed products, services, communications, environments, and brands that enhance our quality of life and provide organizational success."
Data driven Strategic Workforce Planning and Organization Design_Best practic...Charles Cotter, PhD
Data driven and Evidence-based Strategic Workforce Planning and Organization Design: Best practice principles, strategies and processes_Online Learning Programme presented by Dr Charles Cotter
Strategic Management Process Strategic IntentKritika Gupta
The very first step of strategic management process is deciding about your strategic intent. This presentation talks about in detail about strategic intent with the examples, features and importance.
vission
mission
goals
objectives
plans
Presentation is being uploaded by the BBA student of final year (2020) Kritika Gupta of JIMS,GGSIPU.
In case of any doubt, suggestion and help feel free to contact.
On March 1, 2018, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) conducted a workshop "Making an HR Plan" at "Innowace w HR" in Warsaw, Poland. These are the slides he used.
Data driven Strategic Workforce Planning and Organization Design_Best practic...Charles Cotter, PhD
Data driven and Evidence-based Strategic Workforce Planning and Organization Design: Best practice principles, strategies and processes_Online Learning Programme presented by Dr Charles Cotter
Strategic Management Process Strategic IntentKritika Gupta
The very first step of strategic management process is deciding about your strategic intent. This presentation talks about in detail about strategic intent with the examples, features and importance.
vission
mission
goals
objectives
plans
Presentation is being uploaded by the BBA student of final year (2020) Kritika Gupta of JIMS,GGSIPU.
In case of any doubt, suggestion and help feel free to contact.
On March 1, 2018, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) conducted a workshop "Making an HR Plan" at "Innowace w HR" in Warsaw, Poland. These are the slides he used.
Integrating Knowledge Management in a Business Strategy Process Operationaliz...Pedro Sobreiro
Presentation Agenda: (1) Research objectives; (2) Theoretical framework; (3) Proposed approach for business context; (4) Knowledge Management and Business Process Management integration; (5) Case study developed and (6) Conclusions
Every quarter, Gartner interview talent analytics leaders to gain their perspectives on issues facing them and their teams. This quarter, we spoke with Diogo Tavares Antunes about his team's work setting up NOS' talent analytics capabilities.
Sheet1Rubric for Assignment 4 - PMO CharterMaxYour PointsComment.docxbjohn46
Sheet1Rubric for Assignment 4 - PMO CharterMaxYour
PointsCommentsCompany Description PPTCompany Vision4Types of Projects4General Description4Organizational Needs Determination (Complete the Project Management Needs and Business Management Needs)8Organizational Culture Examination (Complete Organization Change, Business Focus, Business Philosophy, and Business Alignment)8Stakeholder Analysis4Current Practices Assessment ( Complete Part 1, page 649-650 and Part 2, page 651)8Preliminary Functionality Examination (Select one of the levels and describe why.)4PMO Staff Alignment (Specify who is part of the development team and who is part of the operations team).8PMO Executive Control Board (Specify using the legend who are the members of the executive control board.4Grammar - Organization - Spelling8PMO Charter Document - WordBusiness Purpose4Project Management Purpose4PMO Functional Responsibilities4PMO Business Alignment4PMO Business Affiliation4PMO Authority4PMO Resource and Funding4PMO Reviewers and Approvers4Grammar - Organization - Spelling4 Total 10001001. For your company describe In a PPT Document, the Company Vision, Types of Projects, and General Description of Company, use the Appendix A in Gerard Hill book starting in page 625 to complete each of the assessment activities, including Organizational Needs Determination, Organizational Culture Examination, Stakeholder Analysis, Current Practices Assessment, Preliminary Functionality Examination, PMO Staff Alignment, and PMO Executive Control Board.2. In a Word document, write a PMO Charter using the Checklists in Appendix A of Gerard Hill’s book.3. Upload the PPT slide deck and the single Word Doc and be prepared to discuss at the Adobe Connect session
PMGT 580 Unit 4
Starting a PMO
Note: Reference material is The Complete Project Management Office Handbook by Gerard M. Hill and Business Driven PMO Setup by Mark Price Perry.
Overview
It is extremely important when starting up a PMO that a good stakeholder-centered entity is formed. This includes how the PMO needs to support the strategic planning as well as how it is structured. This unit focuses on the steps needed to start up a PMO in a way that will sustain the PMO post startup. You will be selecting an organization in the Unit and writing a PMO charter as a part of one of your assignments.
Unit 4 Objectives
Key Questions and Outcomes
What are some of the leading factors that contribute to the establishment of a PMO?
In terms of a practical roadmap for establishing a PMO, what are the phases and order of phases that a PMO should seek to follow?
What are the typical barriers that often prevent a PMO from establishing a clear vision?
What are the differences between and characteristics of functional and projectized organizations and weak, balanced, and strong matrix organizations?
What are the pros and cons of “selling” the concept of a PMO mindset?
What does organizational culture have to do with setting up .
Making IT Work for Your Business - 4 Key Concepts to Get the Most Out of Your...Audrey Reynolds
Learn key tools, processes and best practices from the Business Analyst toolbox that you can use to make better technology decisions and manage your IT projects effectively.
Proposal of a Framework of Lean Governance and Management of Enterprise ITMehran Misaghi
Technology and Information are vital to the success of companies.
To leverage the successes in IT projects, companies have at their
disposal, references globally accepted as good practices (COBIT,
ITIL, PMBOK, ISO, TOGAF, etc.). In spite of this, it is still great
the magnitude of spending on IT projects poorly designed or
improperly implemented. This paper presents a brief description
of standards and good practices related to governance and
management of enterprise IT, defines the Lean Thinking, Lean IT, the Processes Management, the Portfolio, Program and Project
Management, and the Work System Theory, and highlights the
purpose of them, showing their characteristics and suggests a
Framework of Lean Governance and Management of Enterprise
IT, by demonstrating how the standards and good practices
presented can work together, because it advocates that the Lean
Thinking, the Process, Portfolio, Program, and Project
Management, and the Work System Theory complement the
standards and good practices of Governance and Management of
Enterprise IT with an approach not referenced in these standards
and good practic
The business advantages of Human Resource Digital transformation are obvious. It can overturn HR tasks in approaches we have never seen. Nonetheless, acclimating to this change isn't simple, and several organizations faces several challenges while incorporating this transformation
Required Resources
Text
Read Commonsense Talent Management:
· Chapter 10: Improving the World through Strategic HR 349
Articles
Gould, W. I. (2010). Labor law beyond U.S. borders: does what happens outside of America stay outside of America?Stanford Law & Policy Review, (3), 401. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&db=edsgao&AN=edsgcl.237533046&site=eds-live
Kuddo, A. (2009, November 1). Labor laws in Eastern European and Central Asian countries: minimum norms and practices (Links to an external site.). Worldbank.org. Retrieved October 8, 2015. From-http://siteresources.worldbank.org/SOCIALPROTECTION/Resources/SP-Discussion-papers/Labor-Market-DP/0920.pdf
Discussion 1
BFOQ
Research the term BFOQ. Explain its importance and relevance to HRM. How might not appropriately incorporating well defined BFOQs lead to difficulties for the organization? How would the concept of BFOQ be linked to “disparate treatment” and/or “disparate impact” in respect to staffing? What is the link between the ADA (1990) and BFOQs? Present your views in 200 words or more in your discussion post.
Discussion 2
Foreign Restrictions on Termination
Research the topic of restrictions on termination of employment in European countries. Assess the different requirements and consider risks, operational requirements for MNCs, modified HRM policies, and any other conditions or restrictions facing a firm operating in such environments. Present your views in 200 words or more in your discussion post.
Week 6 - Final Project
Mark as done
Final Project
You work for a HR consulting company and an organization (the same company you have been writing about during this course) has hired your firm to conduct an HRM analysis and make recommendations to better align HR practices to the key business initiatives of the company. In order to accomplish the goal:
· Analyze the organization and develop a set of HRM practices that help align HR practices to the firm’s strategy. (Keep in mind the firm’s overall strategy in regards to Porter and Snow and White’s theories) Develop a 3200-3500 word research paper (not including the title and reference pages). Your paper should also:
· Identify the firm’s history, strategy, market position, and specific area of alignment.
· Provide job pricing and compensation package for 3-4 key positions in the organization.
· Describe and analyze the current and targeted HR work processes as well as the respective knowledge, skills, and abilities (KSAs) required to achieve the organization’s objectives.
· Incorporate a discussion of relevant technology considerations to achieve work output in the context of the organization’s goals.
· Provide a discussion of the labor market and the appropriate labor law context. Identification of companies that are preparing to address any legal or regulatory changes..
· Prescribe a set of HRM recommendations, specifically tailored for the selected firm. Insert a table with deliverables, acc.
PPT contain the study of the business process management of IT industry , It mainly deals with the customer and billing system . To avoid the time of serving the customer
Similar to Presentation to create awareness in the top management of sport organization for sponsoring a Business Process Management effort (20)
Desempenho dos algoritmos do scikit-learn, a partir dos dados disponíveis dos clientes e o histórico de utilização dos serviços de desporto, para a realização da previsão do abandono. Comparação da exatidão da previsão recorrendo a uma aproximação baseada em train/test e k-fold. O algoritmo com melhor desempenho é o Gradient Boosting Classifier, em ambas as aproximações, apesar do tempo de execução ser elevado.
Operacionalização da estratégia no Município de Ourém como aproximação para a...Pedro Sobreiro
Contribuir para o desenvolvimento da atividade física com o objetivo de reduzir as doenças e promover a saúde; Os clubes assumem um papel fundamental na divulgação e no desenvolvimento da atividade física;A melhoria do desempenho das organizações desportivas permite contribuir para a promoção da saúde; O desempenho dos clubes pode ser melhorado identificando os requisitos de informação necessários para solucionar os problemas existentes;
Operationalization of a solution to automate web forms insertions in the Offi...Pedro Sobreiro
Solution implemented to automate browser interactions for filling web forms. Developed for the Office for Quality Assurance using Java, Selenium Web Driver and Hibernate...
Identification of Improvement priorities in organizational capabilities: A ca...Pedro Sobreiro
Development of an approach for the identification of improvement actions, integrated in the organizational strategy. Assuming that there is a business context to support the improvement.
Definição de um contexto para a melhoria organizacional. O contexto estabelece as fundações para as ações de melhoria, as iniciativas de melhoria são desenvolvidas através de abordagens BPM.
Uma melhoria é a resolução de um problema existente na organização e normalmente relacionado com um stakeholder.
Operacionalização da estratégia nas organizações desportivas através da defin...Pedro Sobreiro
Propor uma abordagem para simplificar a definição de um contexto organizacional;
Permitir identificar as áreas a melhorar nas organizações desportivas através da utilização de axiomas;
Procurar enquadrar as ações de melhoria nas reais necessidades das organizações desportivas;
Permitir desenvolver iniciativas de melhoria no âmbito do Business Process Management (BPM);
Business Process Management in Sports Organizations: A case study in the Euro...Pedro Sobreiro
Business Process Management (BPM) it’s an approach with the objective to increase the efficiency of organizations, using process management, in a continuous and iterative modelling, organization and optimization. BPM supports business process, using methods, technics and software to design, control and analyse organizational processes involving humans, organizations, applications, documents and other sources of information (Aalst et al., 2003).
In this study we use a Business Process Management System (BPMS) for modelling the processes of European Committee of Rink-Hockey (CERH), for the registration of teams and athletes in events organized under the responsibility of this committee. The modelling is accomplished using the Business Process Model and Notation (BPMN). The BPMS was used considering the following steps: (1) process design; (2) process definition; (3) process development and (4) process administration and utilization.
Our intention was to demonstrate the feasibility and operationality on using an open-source BPMS for BPM, processes modelling and processes implementation, instead of high cost proprietary solutions. The criteria used for selecting the tools was based on report analysis about BPMS, that supported the identification and justification of the adopted solution (Hill et al., 2009; Ovum, 2010; Richardson et al., 2010; Sinur & Hill, 2010).
The result was the processes development in the organization, with BPMN modelling and BPMS implementation, where we could demonstrate BPM approach in a sport organization.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
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Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
2. “I want to debate why a company exits. In other
words, why we exists? I think that many people
assume wrongly that a company exists to make
money. Although is an important goal, we have to
go deep and understand the real reason of our
existence. We came to the conclusion that a group
of people come together to do what they can do
alone – make a contribution to the society, a
ordinary statement but very important... We can
see around us people in organizations only focused
in making money, but the underlying reasons come
from the desire to make something more, a product
or service, something of value.”
Collins e Porras, quoting David Packard, speech in a Hewlett-Packard’s formation in 8 of March of 1960
Collins, J. C., & Porras, J. I. (1996). Building Your Company’s Vision. Harvard Business Review, 74(5), 65–77.
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
3. Objectives
• Understand what is reason of existence of an
organization? Why we exist as an organization?
Why the customers come to us? Are we
different?
• We have to define a context that helps to clarify
our reason of existence that supports our
strategy;
• Assuming a business context simplifies the
definition of improvement priorities in our
organization;
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
4. Objectives
• The first step is to clarify our strategy before
taking measures to improve the organization.
Is fundamental to create a context!
• Context creates the foundations to the
development of the improvement actions in
the organization;
• The improvement actions are developed using
approaches based in process management
accordantly the real needs of the organization;
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
5. Objectives
• An organizational improvement is accomplish
when the customers, workers or others
stakeholders see their problems solved;
• The problems that worries us are materialized in
objectives that we accomplish to solve them;
• To fulfill an objective we need an improvement
action, we have to do something that we didn’t
accomplish until now;
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
6. There are several approaches that could be
used…
We define a context with
the strategy and
improvement priorities
We develop the processes
as-is and define the to-be
considering the strategy and
priorities
The improvement project is
developed according the real
needs of the organization
Tregear, R., & AlKharashi, B. (2012). Strategy, Processes & Projects: reconciling three core elements of contemporary
management excellence. Retrieved from http://www.leonardo.com.au/documents/StrategyProcessesProjectsrel1a_000.pdf
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
7. Strategy defines a context
Strategy is operationalized and fulfilled
Context clarifies the process definition
Improved processes have better performance
The processes improve the work
Work supports the processes improvement
Our approach suggestion
Using the assumptions (identified in the strategy, formal or not formal) as
axioms for the process clarification (representing the work being done in
the organization)
Sobreiro, P., Bento, T., & Claudino, R. (2013). Operacionalização da estratégia das organizações desportivas através da
definição de axiomas, para um contexto de melhoria. Revista Intercontinental de Gestão Desportiva, 3(0), 83–95.
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
8. How we do this?
• We clarify what we want and define
assumptions to develop the improvements;
• The assumptions are systematized and
contextualized;
• We use several steps and take actions
according what we need;
• The improvements try to act in the work being
developed in the organization, supported or
not by technology;
Sobreiro, P., Bento, T., & Claudino, R. (2013). Operacionalização da estratégia das organizações desportivas através da definição
de axiomas, para um contexto de melhoria. Revista Intercontinental de Gestão Desportiva, 3(0), 83–95.
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
9. Steps to develop the context
1.
2.
3.
4.
5.
6.
Understanding the organization mission and vision;
Identification of the business strategy objectives
Identification of key stakeholders;
Identification of business capabilities;
Evaluation of the issues related to each stakeholder;
Definition of operational objectives aligned with
stakeholders and business capabilities;
7. Definition of improvement and objectives priorities;
8. Definition of an action plan;
Adapted from: Coelho, J. (2013, April 4). Estrutura da Metodologia MLearn. Presented at the Formação BPM - Arquitetura
de Processos, AIP Lisboa.
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
10. Definition of improvement context
• Using a quick session in a pragmatic way is
defined an improvement area, manly with
more impact in the strategy;
• The focus is in what to improve and in what
has to be done to achieve the improvement,
e.g. the attuning of the work developed by
people to goals defined;
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
11. Definition of improvement context
• In the scenarios that doesn’t exists a formal
strategy the assumptions are created defining
premises clarifying the business strategy
(context);
• Can be used balanced scorecards or tableaux the
bord. We can also use a simplified model to
facilitates their identification – depends of the
organization;
• The main goal is that we must have a business
context for the definition of the improvements to
develop BPM based improvement;
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
12. Definition of improvement context
• No formal strategy lead to is definition using an
simplified approach;
• If exists it must be converted in a business
context that can be used, e.g. KPIs decomposed
and articulated to the business capabilities until
the work or technological layer;
• Is used a theoretical framework simplified to
facilitate is application and results achievement;
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
13. Definition of improvement context
• If available, the information related to action
plans or business strategy is treated and analyzed
before the first work session;
• First session we try to integrate the information
to clarify the business context (transformation);
• The information is verified and validated by
accountable, in a way to have the business
context well defined – is fundamental to have a
work base;
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
14. Improvement priorities
• Identification of the target are based in the priorities
ranking, e.g. influence in global objectives;
• The improvement action is developed according to the
“real needs” of the organization, that are aligned with
the strategy goals;
• The improvement is operationalized with process
design (e.g. work redefinition) using technology or not
– priority is open source technology;
• BPM technology can be used for: (1) system
integration; (2) optimization of work; (3) documents
uses optimization (Richardson, 2010);
Clay Richardson. (2010, April 26). BPM Fundamentals: Develop Your Game Plan For BPM Success. Retrieved from
http://fr.slideshare.net/passion4process/bpm-fundamentals
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
15. Why a BPM project?
• Hammer (2010) points that BPM is a system to
generate and change the business operations,
considering it as the first innovative approach in
organizational performance since the industrial
revolution;
• Gives a management perspective, like “Black Box”
enhancing the resources that we have and the
results the we want to achieve. Align what we
must do for the intended outcomes;
Hammer, Michael. (2010). What is Business Process Management? In J. vom Brocke & M. Rosemann (Eds.), Handbook on Busin
ess Process Management 1, International Handbooks on Information Systems (pp. 3–16). Springer Berlin Heidelberg.
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
16. The works is transversal to functions
In a sport organization the goal of getting athletes is transversal and cannot be easily
achieved in a business structured oriented to the functions.
The processes help to organize the work in a more efficient way and according the
intended goals.
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
17. A process = work developed
Event+Input
Verb+noun
Event+Output
Helps us organizing and orienting the work
according the organization needs
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
18. Front office
Sport facility
responsible
Mkt and sales
Accounting
Process: Retain User = The process goal is the involvement of the customer for the longest time that is possible
User inscription
Follow user
Front office goal
Make fast
inscriptions
Satisfaction survey
Head of facilities
goal
Assure activity
execution
Recapture users
Mkt and sales golas
Notify users
Receive
payments
Identify Delays
Accounting goal
Work around problems, Identify delays and
recapture, retain and
report quickly
inform
Process “Retain User” versus functional areas
The process “Retain User” has the goal of maximizing the involvement as
long as possible. This is more difficult keeping the functional objectives.
Adapted from: Sharp, A. (2014, July 1). Now’s Your Chance – What to Cover in an Executive Briefing on Business Processes.
BPTrends. Retrieved from http://www.bptrends.com/bpt/wp-content/uploads/01-07-2014-COL-Practitioners-Perspective-Nows-yrchance-Sharp.pdf
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt
20. Context desirable outcomes
• Identification of the priorities for the
improvement areas in the organization;
• Development of organizational improvements
according to what is really need;
• Development of an action plan suitable to the
real needs of the organization;
• Workers involvement and the awareness of
what the organization needs;
Pedro Sobreiro | sobreiro@esdrm.ipsantarem.pt