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The Road to Business Agility
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The Road to Business Agility
1.
The Road to
Business Agility Enabling business agility through IT Srini Koushik President and CEO Right Brain Systems LLC. Right Brain Systems LLC. Twitter Handle - @skoushik innovation – agility - execution © Right Brain Systems LLC.
2.
Technology
is Everywhere 4/15/2013 © Right Brain Systems LLC. 2
3.
Gordon Moore
Source: Intel Corporation Computing power continues to increase © Right Brain Systems LLC.
4.
Bob Metcalf
Source: get Satisfaction Networks continue to grow © Right Brain Systems LLC.
5.
Cloud Computing
Big Data and Analytics © Right Brain Systems LLC. 5
6.
Cloud
Social Media Mobility Big Data Pervasive Security These trends are accelerating and converging providing new business opportunities © Right Brain Systems LLC. 6
7.
This has been
building and is exacerbated by trends © Right Brain Systems LLC. 7
8.
4/15/2013
© Right Brain Systems LLC. 8
9.
Radically changing the
competitive landscape Threat of New Entrants Lack of differentiation and lower switching Lower barriers to entry drives costs results in a buyer’s market global competition Bargaining Power Rivalry amongst Videos Stru Voice Se ns Bargaining Power ctur of Buyers industry ors ed Data of Suppliers competitors Ease of access to data results in Consolidation of components across value more informed consumers Threat of Structured Data chain are driving danger of “lock-in” substitute products Mobile data © Right Brain Systems LLC.
10.
Business Agility
Business Sense Respond Adapt Agility • Listen to trends • Rapid Prototyping • Reconfigure Operations • Ability to Experiment • Innovation at the Edges • Decentralized decision making • Scale or shrink on demand • Speed to market • Track Leading Indicators • Assess results and modify • Continuous Improvement • Scale rapidly experiments • Predictive Analytics • Decisions based on Insights • Ability to reconfigure operations quickly © Right Brain Systems LLC. 10
11.
The Information Economy
High Sustain Differentiate IT Effectiveness Outsource Improve Low High Dependence on IT The focus of technology should go beyond Efficiency to Productivity, Innovation and Competitive Differentiation © Right Brain Systems LLC.
12.
IT is Slow
– Expensive - Average The model used to manage the Business of IT is designed for “Turn of Century” Problems Standardization Centralization Automation Outsourcing Optimize Unit Costs SMEs and Skilled Labor © Right Brain Systems LLC.
13.
The gap
between Business and IT continues to grow wider 4/15/2013 © Right Brain Systems LLC. 13
14.
Built for Purpose
Context Sensitive Delivering Business Agile and Adaptive Agility requires Effective and Efficient Operations IT that is . . . Cross-functional Teams Lower Barriers to Entry Continuous Improvement © Right Brain Systems LLC. 14
15.
Agile IT
• Customer Value Streams • Mass customization • Focus on Customer Value and Throughput Cognitive Lean Science Thinking Design Thinking • Innovation through Divergent Thinking Systems Dynamics • Multi-skilled Workforce • Organize to deliver customer value • Federated Management innovate interact industrialize © Right Brain Systems LLC. iterate improve
16.
Agile IT Framework
Customer Interaction Model Agile Agile IT Delivery Adaptive and Workforce Operations © Right Brain Systems LLC.
17.
Design Thinking Building
to think People and culture centric Rapid prototyping Meaningful experiences Participatory not just consumption 4/15/2013 © Right Brain Systems LLC. 17
18.
Lean Thinking for
Agile IT A non-zero sum (win-win) principle based management system focused on creating value for our end customers and eliminating waste, unevenness and unreasonableness Respect for People Continuous Improvement Create Value for Customers Drive continuous Innovation Improve adaptability to change Create bandwidth 4/15/2013 © Right Brain Systems LLC. 18
19.
Adaptive Workforce -
Organization • Informal • Playful Social • Flexible • Celebrating Learning • Small teams Structural • Context driven teams • Outcome based hiring • Incentives and Rewards • Innovative Workspaces Operational • Time to Think • Active Learning • Collaborative operations 4/15/2013 © Right Brain Systems LLC. 19
20.
Adaptive Workforce -
Leadership CURRENT GENERATION NEXT GENERATION What they have? What they can do? What drives Looking good Being good them? Stability and Certainty Change and Ambiguity Reinforce hierarchy Reinforce informal networks How they Command and control Enable and Contribute manage? Operational Experimentation What they Depth of Expertise Breadth of Experience Value? Celebrate Success Celebrate Learning Amity & Conformance Viewpoints & Creative Tension 4/15/2013 © Right Brain Systems LLC. 20
21.
Agile IT –
Example Mid-sized manufacturing company Agile Business Customer Interaction Model Business Architecture Product Management Information and Data Management Agile Development Agile Maintenance and Support Continuous Delivery and Continuous Integration DevOps Physical Private and Hybrid Private and Hybrid Infrastructure Assets Cloud Assets Cloud Assets © Right Brain Systems LLC.
22.
Srini Koushik Linkedin –
http://www.linkedin.com/in/srinikoushik Twitter - @skoushik Slideshare – http://www.slideshare.net/rightbrainsystems E-Mail – srini.koushik@rightbrainsystems.com © Right Brain Systems LLC. 22
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