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Building the Agile Enterprise


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Using Cloud Computing to Build the Agile Enterprise

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Building the Agile Enterprise

  1. 1. THE AGILE ENTERPRISE Tapping into the true power of the CloudSrini KoushikPresident and CEORight Brain Systems LLC.Twitter Handle - @skoushik Right Brain Systems LLC. 1 innovation – agility - execution
  2. 2. TECHNOLOGY ISEVERYWHERE 24/22/2013 © 2012 Right Brain Systems LLC. 2
  3. 3. Cloud Computing Big Data and Analytics3 3
  4. 4. The key to success is Business Agility Business Sense Respond Adapt Agility• Listen to trends • Rapid Prototyping • Reconfigure Operations • Ability to Experiment• Innovation at the Edges • Decentralized decision • Scale or shrink on demand • Speed to market making• Track Leading Indicators • Continuous Improvement • Scale rapidly • Assess results and modify• Predictive Analytics experiments • Decisions based on Insights • Ability to reconfigure operations quickly4 © 2012 Right Brain Systems LLC.
  5. 5. Cloud Computing Enables Business Agility Market Drivers Drive business to The Cloud Provides Focus on Innovation Ease of provisioning andGlobal Competition decommissioning Drive speed to marketChanging RegulatoryEnvironment Ease of Access to resources and services Deliver differentiated Products and ServicesEconomic Uncertainty Lower Barriers to Entry Drive Efficiency into Consumption based pricingConsumerization of IT operations5 © 2012 Right Brain Systems LLC.
  6. 6. Cloud Solutions are not Vaporware! • Driven by Consumers • Enterprise customers were slow to start but rapidly catching up • IaaS and PaaS are rapidly becoming mainstream • SaaS very popular in functional areas of the business – marketing, HR, IT, Finance etc.6 © 2012 Right Brain Systems LLC. 6
  7. 7. SaaS is rapidly becoming mainstream Source: Staff.com7 © 2012 Right Brain Systems LLC.
  8. 8. Cloud Computing enables an Agile EnterpriseCloud Computing allows enterprises to reimagine all aspects of their business to deliver secure, seamless, context- aware experiences in a connected world Innovation– Better Service – Customer Value Chains – Throughput Efficiency8 © 2012 Right Brain Systems LLC.
  9. 9. Customer Value Chains Cloud Computing helps Agile Enterprises sharpen their focus on core competencies, provide value to their customers by becoming more horizontally integrated with other organizations in their value chain and bringing innovative products and services to the marketplace9 © 2012 Right Brain Systems LLC.
  10. 10. Examples of Value Chains in an Enterprise Enterprise Boundary Activities in the Value ChainAn Example of the HR Value Chain Career Comp. & Planning & Learning & Payroll & Termination Recruiting Staffing Benefits Talent Development Admin Processing Admin Management Activities sourced Activities performed10 using SaaS by a 3rd Party © 2012 Right Brain Systems LLC.
  11. 11. Patterns for usage of SaaS in a Value Chain 1 2 3 4 Vertical Integration Horizontal Integration Core Capability Aggregation In these solutions a key In these solutions the In these solutions the In these solutions the component of an activity business extends a key business focuses on a core business uses several (such as platform) is process by integrating capability and outsources service providers to provided as-a-service seamlessly with an specific activities to a provide a business process external business process service provider Example – Applications Example – A news or that use IaaS or PaaS Example – An insurance Example – A mid-sized content aggregator that solutions from Amazon, claims process that auto parts manufacturer acquires content from Dimension Data, provides debit cards for that uses multiple sources and etc. payments by integrating to manage marketing and provides value-added with a debit card processor sales functions content capabilities11 © 2012 Right Brain Systems LLC.
  12. 12. Role of IT in an Agile Enterprise• From Technology focused to Enabling business value• From Custom Developed to Buy, assemble and integrate• From Information Security to Enterprise Risk Management• From Agile methods to Continuous Delivery• From Applications Management to Lean Management• From Operations to DevOps12 © 2012 Right Brain Systems LLC.
  13. 13. Evolution – not a revolution Business rules and Business uses IT to Implement a business Business uses IT to support manual processes are Business processes automate business componentized and process that spans multiple processes and rules organizations externalized SaaS apps that are Applications Monolithic Applications Client/Server Applications Web based Applications assembled and integrated Enterprise Applications Lightweight SOA and Integration Subroutine Calls Integration SOA and Web Services Complex Event Processing Externalize data from apps, Data that ties together Data Warehousing and Data Data Data is very specific to applications multiple applications marts MDM and implement visibility rules Strong Perimeter Device Security, Network Client and Server level Segmentation, Data Security Security provided on Server Security defense, encryption Segmentation & App and Security Zones security PaaS from, Servers Mainframe Servers Server Virtualization Rackspace, NTT etc. Network Attached Storage * Storage Hard Disks SANs Storage Virtualization IaaS (Storage)13 © 2012 Right Brain Systems LLC.
  14. 14. IT in the Agile Enterprise Speed to Market Integration Buy and Integrate Complexity of Integration Simplicity Legacy Systems Hide technical complexity Old and Inflexible applications Convenience Security Anytime, Anywhere access Security and Privacy of data on Cloud Elasticity QoS and Continuity Easy to Scale or Exit Service Levels and business continuity Cost Total Cost of Ownership Minimize CapEx and OpEx True cost of ownership BUSINESS BENEFITS Cloud IT IMPLICATIONS Computing14 © 2012 Right Brain Systems LLC.
  15. 15. Enterprise Implications of Cloud Computing Domain From To Implications Business Process Processes within an enterprise Processes that span departments, Process orchestration, Integrity of results, Process Design organizations and geographies compensation (in the event of failure) User Interface Design Integrated UI Aggregated UI Usability, consistency and user productivity Application Monolithic and Component based Component based design that relies on Focus on integration and interfaces and black-box Architecture applications distributed components component design Integration EAI and hard-wired services, coarse- Loosely coupled services, fine-grained Service design and orchaestration Architecture grained services services Data and Information Data is owned by individual Data is an asset that is shared so MDM MDM, Data Governance, Privacy and Security Architecture applications and governance are critical Security and Privacy Security models that focus on Security and Privacy Models that focus on Organizations need to go beyond IT Security and perimeter defense what data needs to be stored and why? focus on Enterprise Risk Management Service Level SLM easier to manage within SLM is more complex to deliver across SL design, Service Level contracts with service Management enterprise multiple service providers providers etc. Financial Models Mix of CapEx and OpEx that is More OpEx with very low CapEx and no New financial model for consumption based spread across known timeframes commitments on time frame services Provisioning & De- Manual or semi-automatic Need rapid provisioning capabilities but Implications of moving back from consuming as a commission services provisioning. De-commissioning also need rapid de-commissioning service to service provided by internal IT takes time15 © 2012 Right Brain Systems LLC.
  16. 16. Requires a focus on Architecture . . . • How do we implement the Business model, processes , workflows and business Business Architecture continuity across the Extended Enterprise? • How does the application interact with users, what information needs to be made Information Design and Usability available, to Whom, and How over what device? • How are application components structured to implement the functional and non- Application Architecture functional requirements of the solution? Where do we place application workloads? • Where is data stored, what data is visible, how is it accessed, how is data integrity Data Architecture maintained and how is the data domain governed? • What is the infrastructure and operational model that will support the Cloud/Mobile Technical Architecture Solution and how do we integrate with PaaS, IaaS solutions in the marketplace? • What is the light-weight integration model, transaction model and the Complex Integration Architecture Event Processing model for the Cloud/Mobile solution? • What are the Security and Privacy requirements, information visibility and storage Security Architecture and retention requirements for the Cloud/Mobile Solution • How do we deliver SLAs through monitoring, instrumentation and effective Systems Management Architecture Incident/Problem/Change for the Cloud/Mobile Solution?16 © 2012 Right Brain Systems LLC.
  17. 17. … and rethinking Applications • Smaller Apps that can seamlessly interact with • Bring solutions to market faster, this allows businesses Characteristics of these Applications other to implement business capabilities to experiment and innovate • Developing applications in this space requires Agile • Drives better utilization of current investments in development practices infrastructure and thereby reducing costs of entry • Architecture promotes loose coupling and high • Simplified and automated provisioning and cohesion between components decommissioning of Apps and Infrastructure helps reduce IT backlog Benefits • Componentized and Externalized legacy services • Facilitates the move to emerging technologies since • Requires faster delivery cycles (60-90 days) and there are no capital outlays for It Infrastructure frequent updates • Allows businesses to focus on their core competency • New multi-sensory input devices drive different and and not worry about the increasing complexity of IT feature rich user interfaces and innovative Information visualization techniques • Drives standardization into the infrastructure and applications portfolio • Require an Integration model that handles high volumes of stateless transactions with systems and services that reside private, public and hybrid cloud environments17 © 2012 Right Brain Systems LLC.
  18. 18. The Cloud requires different capabilities Visualization, Haptic Design, Responsive Design Business Business and Information Architecture Layer Business Demand and Security Data Visibility Service Level Orchestration Consumption Model Model Management and Continuity Model Data Access, Device Access, Role based security, Visibility, Privacy, Incident Security Management Integration Complex Event Management, Lightweight SOA, Business Process Orchestration Data Business data architecture, governance, metadata (structured and unstructured) Lean/Agile AD and AM, Continuous Delivery, Continuous Integration, Cloud Software DevOps Configuration Management and Release Management Software Custom Applications LoB SaaS Apps SaaS Platforms Custom Configurations Enterprise PaaS PaaS Infrastructure Legacy Infrastructure Enterprise IaaS IaaS Private Hybrid Public18 © 2012 Right Brain Systems LLC.
  19. 19. Service Providers need to change• From Technology driven to Architecture driven approaches• From manpower to IP and Frameworks• From custom development to Assembly and integration• From outsourcing to As-a-Service Offerings• From IT process focused to Industry Value Chains19 © 2012 Right Brain Systems LLC.
  20. 20. Focus on end-to-end services Take the customers through the Journey to the Destination Design for Run: Are you ready? Develop reference architectures for using SaaS and custom applications for the cloud Test and Deploy:Understand what cloud and Test and deploy applications that include standards for usability, data,mobile mean to you, across multiple platforms, devices security, integration and systemsexplore opportunities, and carrier networks. management. Develop applications roadmapmitigate risk, how to Performance test for Cloudcapture value and how to Workloadsget your organization readyfor the change Applications provided Applications written by Software Vendors by Employees Internal IT Applications Mobile Visualizati Testing Mobile and QA for Applicatio on and Integration Mobile n Information Architectur Application Architect Architectur e ure e s Collaboration Services – email, calendar, instant messaging Enterprise Infrastructure Design and Security Application Store Manage and Run: Deployment model for Mobile Applications Information Security Policies Enterprise Privacy Policies End-User Computing Policies Build with Speed: Deliver service levels and Rapidly develop and integrate Cloud and Mobile application upgrades in an Plan and Architect: environment that uses PaaS applications using Agile Plan the transformation of your (Amazon ECS, Dimension Methods and next organization and applications to take generation AD tools Data Cloud, Google Apps etc.), advantage of cloud and mobile, develop SaaS ( etc.) an enterprise architecture, understand and IaaS (in hybrid clouds) workload characteristics and execute a 20 few rapid prototypes © 2012 Right Brain Systems LLC.
  21. 21. Cloud Services Lift and Shift App Update and Shift App Applications Transformation to the Cloud (AT2C) Extend and Integrate App Replace and Integrate App Business Architecture Application Architecture Enterprise Architecture for the Cloud (EA4C) Information Architecture Technical Architecture Next Generation Cloud Services AD for SaaS Applications Development for the Cloud AD for PaaS Custom AD for Hybrid Cloud Software Quality as a Service (SQaaS) Lightweight SOA for the Cloud (SOA4C) Applications Management for the Cloud DevOps for the Hybrid Cloud (DO4C) (AM4C) Security Mgmt. across Hybrid Clouds21 © 2012 Right Brain Systems LLC.
  22. 22. Conclusion • Cloud Computing is a business imperative and not just a technology trend • IaaS, PaaS and SaaS are starting to become mainstream but we are still scratching the surface on the true potential of the Cloud • Cloud Computing enables an Agile Enterprise by focusing on Value Chains that extend beyond traditional departmental and organizational boundaries • It requires IT to rethink how it manages the “Business of IT” • Cloud also forces Service providers to rethink how they deliver IT services to the customer22 © 2012 Right Brain Systems LLC.
  23. 23. Srini Koushik Linkedin – Twitter - @skoushik Slideshare – E-Mail – srini.koushik@rightbrainsystems.com23 © 2012 Right Brain Systems LLC. 23