Presentation at IBRC Post Retirement Conference 9 October 2017 covering: A look at innovative products and services covering both the design and delivery of products and services What will be the impact of emerging technologies on post retirement products and services? What can superannuation funds and wealth managers learn from innovation and disruption in other industries?

1. Innovations in post retirement
products and services
Stephen Huppert
IBRC 2017
@stephenhuppert

4. Everything in this
1991 RadioShack ad
exists in a single
smartphone.

5. Innovation
Fresh ideas that create value.

6. Helping our members reach
their objective in retirement

7. • Target inflation protected income at retirement, not wealth accumulation
• Offer meaningful information and choices to individuals to achieve income goals
• Offer seamless transition to retirement from accumulation phase to post-retirement
draw down phase with flexible options
• Customise goals for each individual
• Seek to manage retirement income shortfall risk
• Integrate pension retirement savings scheme with other retirement assets
The challenges in funding retirement include:

8. 8
Account
based
pensions
Variable
annuities
Group self
annuitisation
Capital
protection
strategies
Managed
volatility
strategies
Income
focused
equity
strategies
Immediate
annuties
Deferred
annuities
Defined
benefit
pensionThe regulations are intended to cover a range
of innovative income stream products
including deferred products, investment-
linked pensions and annuities and group self-
annuitised products.

9. Australian Catholic Superannuation has been
recognised as an ABA100 Winner for Product
Innovation in The Australian Business Awards
2016. The award recognises the Fund’s
achievements in developing the RetireSmart
account-based pension.
RetireSmart, an innovative retirement
income solution

11. 2016 Innovation Awards presented by Pensions & Investments' WorldPensionSummit
Employees Provident
Fund of Malaysia
for excellence in innovation in
communication
People's Pension Holding
for excellence in innovation in
technology
Cbus Superannuation
for investment innovation
Al Meezan Investment
Management
for excellence in pension
reform

12. A framework for considering retirement outcomes
Net
Investment
Returns
Operating
Costs
Products &
Services
Retirement
Outcomes
Consumer
Behaviour

13. The re-wired consumer

14. The key trend in financial
services is the move to
customer centric, digital first
operating models

15. A M YRIAD OF DIS RUP TIVE IDEAS
ARE NOW BECOM ING A REALITY

18. What is robo advice?
Automated investment advice as innovative disruption

22. https://www.yolt.com/Yolt

23. Hi, Alexa, how much do I
have in superannuation?

24. Wells Fargo “Retirement City” blends quizzes, videos, mini games, scoreboards, calculators, an
online resource library, and other elements to deliver financial wellness concepts focused
exclusively on retirement.

26. Overcoming behavioral biases to help individuals
achieve retirement security
Age-morphing & virtual reality

28. A smart contract based pension fund platform

29. Disruptors rarely come from where you expect
A hole-in-one for retirement, with membership for life. The
QANTAS golf annuity is available now

30. Stephen Huppert
@stephenhuppert