1. Enterprise Mobile Applications
“ A recent study revealed that
65% of companies in United
States and United Kingdom had
planned to deploy five or more
apps while 21% organizations
look forward to deploy 20 or
more apps. In short, what was
an exception yesterday is
becoming a norm today. “
Created by: Shubham Shelley
E-mail: shelleyshubham@gmail.com
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2. Mobile Enterprise
o
Mobile enterprise is general term to describe a corporation or large
organization that supports critical business functions and use of business
applications via wireless mobile devices.
o
A mobile enterprise generally implies aggressive use of mobile technology
facilitated by Internet-based data transmissions.
o
As long as wireless network connectivity is available, enterprise databases can
be remotely accessed and updated from anywhere in the world, at any
time, with any device equipped with a Internet and by anyone with permission
to access such services
Created by: Shubham Shelley
E-mail: shelleyshubham@gmail.com
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3. Factors Influencing Mobile Apps
in Enterprise
Key determinants to ROI of enterprise mobility include:
• Higher customer satisfaction
• Shortened sales cycles
• Increased productivity
• Lower operational costs
• Increased sales
• Higher revenues
Created by: Shubham Shelley
E-mail: shelleyshubham@gmail.com
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4. ENTERPRISE MOBILE
APPLICATIONS IN CORPORATE
Created by: Shubham Shelley
E-mail: shelleyshubham@gmail.com
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5. Enterprise Mobile Application
Strategy
o
Corporate need to have an Enterprise Mobile Implementation Strategy. Some of
key points of this include:

Define business goals & requirements –

Measure ROI -

Create a preliminary budget –

List the risks & policy tools –

Technology selection - A platform with optimum mix of features and
capabilities has to be chosen to ensure that we are able to mix and match
devices, applications and can integrate it with our processes as per
budget, business goals and mobile strategy. MEAP or Mobile Enterprise
Application Platform is one such solution, which is gaining considerable
traction in recent years, as an effective way to design, deploy and manage
enterprise apps.
Created by: Shubham Shelley
E-mail: shelleyshubham@gmail.com
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6. How can mobile applications
transform business functions?
•Sales
o
Access to real-time information from Customer Relationship Management
(CRM), Enterprise Resource Planning (ERP) and other company systems can aid
the sales team in providing customized service, fast and effective decision
making and increased customer satisfaction.
•Human Resources
o Managers can take decisions on leave requests, submission of timesheets, resource-allocation or any other HR related issue, etc., from anywhere
and anytime leading to better time-management and lowering of costs.
•Management
o Real-time access to sales, project status, revenue and margins, etc.
o Advanced Decision Support System and Analytics.
o Reports, charts and other company information.
o Information sharing with other executives and unit heads
•Technical Service and Support
o Easier IT/helpdesk ticketing management, faster delivery and trouble-shooting
process. Mobilizing service and support functions will allow customers/users to
enter service requests on-the-go and get real-time status.
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Created by: Shubham Shelley
E-mail: shelleyshubham@gmail.com

7. Some Possible Apps for
Enterprises
Audience
Category
Examples
Corporate Staff
Connectivity
Messaging
Email, Instant Messaging
Productivity
Approvals
Leave, Travel – Domestic/International Requisition & Claims.
Expense Claims - Cash, Local Conveyance, & Imprest. Training
nomination , Cab approval, helpdesk ticket approval, Capital
Deployment Sanction approvals, Internal Job posting approvals,
Accommodation approvals, billing invoice approval, Staff–
balances – reimbursements, leaves, PF, Gratuity, &
Superannuation
Sales Force
Sales Process
CRM
Field Force
Delivery
Management
Operations Management Systems
Dashboards
Information systems
MIS, EIS
Service / Delivery
Service Delivery Info
Customer Satisfaction Survey,
Financial
Billing info, Bills Due
Generated Billing Invoice, Upcoming billing milestones
Feedback /
Grievance
CGRS
Project Internal Audits, Review tracking system (customer
complaints)
Business Process
Customer Connect
Created by: Shubham Shelley
E-mail: shelleyshubham@gmail.com
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