The document summarizes an internship presentation at Labaid Group. It outlines the objectives of understanding the organization's functions, developing skills, and demonstrating ability to complete tasks under pressure. It then describes the various divisions of Labaid Group, including hospitals, diagnostic centers, schools, tea estates, pharmaceutical companies, and real estate. It discusses challenges like identifying patient care issues and developing employee and customer satisfaction. It recommends actions like recruiting floor managers, ensuring competitive compensation, and establishing a distinguished HR department.

1. Presentation on Internship
program
Md. Borhan Uddin
UG01-26-11-069

2. Outline
 Objectives.
 Overview of the Organization.
 Areas of Work.
 Challenges and How I Overcome.
 Leaning outcome.
 Recommendation.

3. Objectives
 To work cooperatively with my admirable supervisor Saiful
Islam (Lenin) along with the honorable Sir Md. Zakir
Hossain & our most respected Mam Miss Nipa Saha to
complete the 90 days internship required by State
University of Bangladesh.
 To develop my skills & gain hands on experiences before
entering the corporate world.
 To understand the major function along with products &
services of the assigned organization.
 To demonstrate how to complete tasks & responsibilities
staying under pressure and
 To understand HR policy & procedure of the organization.

4. Overview of the Labaid Group
Heath
Labaid Cardiac
Hospital.
Labaid Specialized
Hospital.
Labaid Diagonostic.
Education
State University of
Bangladesh.
State College of Heath
Science.
Bangladesh Institute of
Medical & Dental
Technology.
Agro
Labaid Agro
Hamida Tea
Estate
Pharmaceuticals
Labaid Pharmaceutical
Ltd.
Finance
Mirror Financial
management Ltd.
Real Estate
Labaid Properties
Ltd.

5. Areas of Work
Labaid Cardiac Hospital.
Labaid Specialized Hospital.
Labaid Pharmaceutical Ltd.

6. Challenges & How I overcome
Floor Observation &
Problems Identified
• Taking help from Asst. Manager
Rifat Shahrier for a certain problem.
• Visiting patient’s cabin to ensure
they are getting their facilities
properly.
• Discussing with floor supervisor.
• Preparing daily report to MD of
Labaid Group.

7. Challenges & How I overcome
Employee & Customer Satisfaction
•
• Discuss the matter of sophisticated HR department which ensures every employee
treats as a resource.
• Relax the working hours of the employees as they give the best outputs.
• Set such type of compensation package which will attract the most talented
candidates for the post.
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8. Challenges & How I overcome
Initiative for Business Enlightening
• Interior Design.
• Space Utilization & Marketing concept.
• Road Island Beautification & CSR Activities.
• Post Care Service.
• Requesting Prayer Space for Getting Spiritual
Assistance.

9. Learning Outcome
 Making a good relationship with co worker.
 Taking Initiative to solve the problems.
 Enhancing observation power.
 Dealing with various stakeholders.
 Finding out the possible ways of customer &
employee satisfaction.
 Understanding the HR policy & procedure of
Labaid Hospital & Labaid Pharmaceuticals
Ltd.

10. Recommendation
 Recruit some floor managers for ensuring customer
satisfaction.
 Taking immediate action to solve the managerial
problems.
 Ensuring market based compensation package for
employee satisfaction.
 To find out the best employees through performance
appraisal.
 To arrange a distinguished HR department for Labaid
& maintain a sophisticated structure.