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How to write asurvey:survey questiontypes
1. Do you have a sweet tooth?
Yes ☐ No ☐
2. Which bollo do you prefer?
● palmera de chocolate
● suizo
● etc
● other: Please specify: _______________________________
3. How adj/adv_______________________are you about__________________?
● extremely adj/adv
● very …
● moderately …
● slightly …
● not at all …
4. Please evaluate your holiday? [Show the respondent the question]
1 2 3 4 5 6 7 8 9
Horrendous Extremely enjoyable
5. Complete the following sentence:
The thing I have most liked over the past month is ________________________________________?
REFERENCE: Types of Survey Questions
Probably the most efficient means of gathering the relevant information before firms risk large scale
investment in new projects or promotions is to carry out a Market Research survey. Questionnaires are drawn
up usually by specialist agencies, whose fieldworkers carry out the survey. The style of questionnaire
depends on whether it is going to be mailed or used on the telephone or in a face-to-face interview with the
respondents.
Both the formulation of questionnaires and their analysis require linguistic and statistical skill if the correct
conclusions are to be drawn. It is especially important to be able to quantify and analyse the information
easily.
Question design is a complex matter, with questions being divided into categories such as:
Types of Questions
1. Closed (question with short,
specific and directed answers)
2. Open (question calling for a
longer, more expressive answer)
3. Multi-choice /multi-answer
(question involving a choice from a
selection of predefined answers
designed to distinguish shades of
opinion or uses of products.
Multiple choice questions can allow
only single answers or multiple
answers, depending on the
purpose of the question.)
4. Filter A great deal of time and
trouble can also be avoided by
using this type of questions.
5. Scale These are especially useful
when asking someone their
opinion.
Identify the questions below with the questions
types described on the left.
A______________________________
a) Would you welcome a vending machine for
newspapers in Ciencias Políticas? Yes No
b) Do you think early morning exercise is _____ for
people?
Good Bad
B______________________________
Circle the letter which applies in your case.
I use my car mainly:
a) to drive to and from work
b) for work purposes, e.g. delivering, visiting
customers
c) to drive the children to and from school
d) for domestic purposes, e.g. shopping, visiting
friends
e) for holidays
C______________________________
Do you own a car? Yes No
(lf Yes, move on to Question 5; If No, answer Question
2)
D______________________________
Rate the quality of the food in the cafeteria in relation
to the price.
1 5
1-Bad
5-Excellent
E______________________________
What sort of things do you like to do on Sundays?
___________________________________________
Here are the ten commandments for writing outstanding survey questions:
https://www.qualtrics.com/blog/good-survey-questions/
Assessed assignment I (In groups of 3/4):
How far are people really ready to go to guarantee equality and diversity in society?
Using most of the survey question types we covered and heeding the recommendations contained in the
above-mentioned ten commandments, choose an angle and write a questionnaire revolving around equality
and diversity, be it in politics, education (college admissions...), entertainment, the household, in the
workplace etc., hand it in and carry it out (you might want to use Surveymonkey, Survio or Google Forms or
any other online survey writing service).
Basic report-writing structure
Title
Introduction and/or abstract and/or reasons behind the research
Procedure
Findings
Conclusions and recommendations
In this report we present the findings of a survey carried out in order to evaluate the induction of first year
Political Science students in 2019-20. On the basis of these findings, we then make recommendations for
possible changes for the academic year 2020-21.
______ first year students were interviewed approximately one month after their arrival at the university.
Results
Question 1
What has been the most annoying aspect of the Political Science faculty/campus for you so far?
a. the way some of the lifts keep breaking down (4)
b. the fact that you can’t open the windows properly in classrooms (10)
c. getting lost trying to find the library (5)
d. other: the coffee machine running out of milk (2)
e. Nothing has annoyed me (4)
Question 2
Recommendations
Given the findings described above we make the following recommendations for :
1. The faculty should give priority to making windows openable.
Signed:
Expressing recommendations and requests:
Most recommendations and requests are either important or urgent or both...
In pairs, identify synonyms of these two words.
Important Urgent
What verbs would you use in order to make your recommendation:
Online tutorial on the subjunctive: http://www.englishpage.com/minitutorials/subjunctive.html
Your notes:
Fill in the blanks below with the correct form of the verb in brackets:
I strongly advise that the C.E.O. ____________ present at the meeting. (to be)
The health authorities demanded that the company ________________ the product from the market. (to
withdraw)
It is recommended that the auditor's advice always_______________ seriously. (to take)
The prime minister is adamant that his words _________________, it would send the wrong signal to the
international community. (to misinterpret)
The unions insisted that their representatives _________________ in the negotiations tomorrow. (to take
part)
The board requested that the meeting ___________________ .(to postpone)
Mr. Smith asked that Mark ___________________ the final report before the end of the week. (to
submit)
Our Marketing Manager suggested that we all ________________ the product presentation tomorrow. (to
attend)
In the event of a fire it is essential that all residents of the Hall _________________ to panic. (to
succumb)
The mayor urged that a security perimeter _______________________ put in place by the police
immediately (to be)
Survey of theatre-going intentions throws up surprising results
Research finds resurgence of interest in plays among younger people – and change in attitudes to audience
etiquette.
A higher proportion of people went to the theatre last year than attended a music concert or sporting event,
with teenagers saying they are more likely to go than older people, a survey will say on Thursday.
The research seems to defy any notion that theatre audiences are intrinsically middle-class and middle-aged.
In fact, the most likely age group to say they will attend the theatre is 16- to 19-year-olds, with 45- to 54-year-
olds the least likely to attend. The statistics are revealed in a report commissioned by Ticketmaster to look at
the broader state of UK theatre.
Sophie Crosby, a vice-president of the company, admitted that she was stunned by some of the statistics. "I
asked my team to check the data five times about the number of people who said they'd attended a theatre
event – it was 63%, and by no means limited to middle-class and middle-aged people."
She said the research was prompted by changes her company had noticed in ticket sale trends over five years
"towards a younger and less affluent customer base. We thought it would be interesting to try and
understand it more."
The appetite for theatre among young people is striking. In age terms, 87% of 16- to 19-year-olds said they
were likely to see something at a theatre, compared with 66% of 45- to 54-year-olds. More generally, 63% of
people had been to the theatre in the past year, while the figure was 53% for music concerts and 47% for a
sporting event.
Alistair Smith, deputy editor of the Stage, said the figures about young people and theatre were fascinating.
He added: "There have been an awful lot of initiatives and theatre has tried very hard over the last few years
to target younger audiences, and we're seeing that pay off."
The report has much that will give food for thought. For example, only 26% of people who went to a
performance at a subsidised theatre knew it was subsidised. "Is that a good thing or a bad thing?" said Crosby.
"I don't know. Is it better that people just go the theatre and enjoy it?" For some reason it is distinctly
different in the north-east, where 47% knew they were visiting a subsidised theatre.
It also shows an appetite for experimentation. The report's authors write: "The theatre world has been
insecure about its future for years now, but our report shows there is little reason to be cautious."
The report also throws up interesting attitudes towards behaviour in the theatre, with 13% thinking it
acceptable to whisper and 80% admitting doing it. Meanwhile, 10% think it acceptable to take a photograph,
more than for whether it's OK to check your phone (8%) but less than the figure for eating (17%). Nearly one
in four tweet about what they have seen or are about to see, rising to 47% among 16- to 19-year-olds. The
report suggests that the best-known show is Phantom of the Opera, with 94% of people showing awareness,
compared with Once the Musical, which is under 30%.
Crosby said she hoped the report would be of benefit to the theatre industry for which there was a paucity of
information compared with cinema. "At Ticketmaster we have a huge amount of transactional data, but were
missing data on how people feel, how they behave and what motivates them. We hope there will be nuggets
in here that will help the people who market theatre and sell the tickets."
Mark Brown, arts correspondent
The Guardian
Individually, please answer these questions:
1. How is the article conceived? Which part(s) of the structure we covered is/are missing?
2. Note interesting words or expressions you might want to use in your report on your own findings, especially
those:
- describing trends and findings
- introducing new concepts
- explaining causes
- emphasizing or stressing something in particular
- introducing likely consequences
- linking ideas
3. Did you find the article repetitive? Why/why not?
4. If you enjoyed reading this article, what do you think are the elements that made it a good read ?
5. Using the subjunctive, write a recommendation to the people who market theatre and sell the tickets
Here is another report on survey results:
NHS survey reveals staff are determined to make the best of tough conditions
Findings of world’s biggest workforce study are both shocking and uplifting – and should
prompt healthcare leaders to act
The latest NHS staff survey – the world’s biggest workforce study – is both shocking and uplifting. It
highlights appalling communication by senior managers, increasing anger about pay and signs that
discrimination is on the increase. But it also reveals extraordinary resilience under pressure.
Almost half a million staff responded to the questionnaire last autumn. The growing pressure for action on
pay is clear, with just 31% saying they were satisfied with their pay. This is a fall of 6% since 2016, one
of the biggest changes in the survey.
The number of organisational “never events”1 remains stubbornly high. Around one in 50 staff
experienced physical violence from other staff in the last year and around one in four reported
harassment, bullying or abuse from staff. Around one in eight experienced discrimination – and more of it
came from colleagues and managers than patients and service users.
Just over 84% believe their organisation provides equal opportunities in careers, a figure that has
declined steadily over the past five years.
One of the most worrying revelations is that the poor performance of ambulance trusts evident in the
2016 survey continues. Compared with other types of trust, as well as clinical commissioning groups
(CCGs), their training and development is strikingly poor, they are far worse than other NHS organisations
for discrimination and equal opportunities, worst for illness due to work-related stress, worst for
organisational and management interest in their health and wellbeing, worst at giving staff appraisals,
worst for appraisal quality, worst for team working and worst for staff engagement. Ambulance trust staff
are far behind everybody else in feeling their managers and organisations recognise their value.
There are clearly fundamental problems with the resourcing and management of ambulance trusts. These
weaknesses have long been evident in response-time data and Care Quality Commission inspections. NHS
leaders need to get a grip on this, to understand the root causes of the problems and how local leaders
can be supported in addressing them.
The results for CCG staff are intriguing. They had by far the highest response rate to the survey, at 80%.
They come top for staff recommending the organisation as a place to work and they feel the most valued.
They are well ahead in being able to contribute to quality improvements. But they come bottom for
satisfaction with the quality of work they are able to deliver and are well behind every type of trust in
feeling they make a difference to patients.
So commissioning2 organisations are well led and run, but there is doubt about the point of it all.
Communication from senior managers across the sector is awful. Only a third of staff believe
communication is good, although this represents a steady improvement from the 2013 survey, when
fewer than 30% of staff said it was good. Even the best-performing trusts are struggling to get above
50%. With so many communication tools available to managers (including talking to people), this figure
should be a lot higher.
Two-thirds of staff say they are able to deliver the quality of care they aspire to, fewer than in 2016. Staff
engagement has declined for the first time since 2014.
But despite many areas of concern, the staff survey demonstrates extraordinary resilience. There have
been small declines in satisfaction with resourcing and support, motivation and recommending their
organisation as a place to work or be treated, but the fact these results are holding up pretty well under
intense pressure across the system shows a determination to make the best of tough circumstances.
Many trust board meetings now begin with a patient story, intended to illuminate systemic issues the
leadership needs to address. Perhaps the occasional story from a staff member would help NHS leaders
understand what it feels like to be part of their team.
The Guardian
1. Never events are the "kind of mistake" [i. e., "medical error] that should never happen" in the field of medical treatment.[1]
According to the Leapfrog Group never events are defined as "adverse events that are serious, largely preventable, and of con cern
to both the public and health care providers for the purpose of public accountability. 2. Commissioning is the process by which
health and care services are planned, purchased and monitored.
1) Identify the abstract
2) Complete the following table with all the trend description language you can find in the text and pencil
in all the graph description vocabulary you can remember / think of:
Goes up: Goes down:
stays the same:
3) Identify all the opinion adjectives and adverbs used to describe the situation across the article:
Adjectives: Adverbs:
Adverb + adjective collocations:
4) Highlight all the conclusions drawn throughout the article.
Underline the linkers used in these conclusions.
What other purpose do these sentences serve?
5) Identify typical advice-giving collocations:
6) Describe the tone of the last paragraph.
Assessed assignment II (In groups of 3/4):
Write a report and devise a presentation on the results of the survey you carried out on equality and diversity.
Make sure you include some of the specific vocabulary we covered and do not hesitate to use the subjunctive
:)

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Survey report writing & subjunctive iep 2020

  • 1. How to write asurvey:survey questiontypes 1. Do you have a sweet tooth? Yes ☐ No ☐ 2. Which bollo do you prefer? ● palmera de chocolate ● suizo ● etc ● other: Please specify: _______________________________ 3. How adj/adv_______________________are you about__________________? ● extremely adj/adv ● very … ● moderately … ● slightly … ● not at all … 4. Please evaluate your holiday? [Show the respondent the question] 1 2 3 4 5 6 7 8 9 Horrendous Extremely enjoyable 5. Complete the following sentence: The thing I have most liked over the past month is ________________________________________? REFERENCE: Types of Survey Questions Probably the most efficient means of gathering the relevant information before firms risk large scale investment in new projects or promotions is to carry out a Market Research survey. Questionnaires are drawn up usually by specialist agencies, whose fieldworkers carry out the survey. The style of questionnaire depends on whether it is going to be mailed or used on the telephone or in a face-to-face interview with the respondents. Both the formulation of questionnaires and their analysis require linguistic and statistical skill if the correct conclusions are to be drawn. It is especially important to be able to quantify and analyse the information easily. Question design is a complex matter, with questions being divided into categories such as:
  • 2. Types of Questions 1. Closed (question with short, specific and directed answers) 2. Open (question calling for a longer, more expressive answer) 3. Multi-choice /multi-answer (question involving a choice from a selection of predefined answers designed to distinguish shades of opinion or uses of products. Multiple choice questions can allow only single answers or multiple answers, depending on the purpose of the question.) 4. Filter A great deal of time and trouble can also be avoided by using this type of questions. 5. Scale These are especially useful when asking someone their opinion. Identify the questions below with the questions types described on the left. A______________________________ a) Would you welcome a vending machine for newspapers in Ciencias Políticas? Yes No b) Do you think early morning exercise is _____ for people? Good Bad B______________________________ Circle the letter which applies in your case. I use my car mainly: a) to drive to and from work b) for work purposes, e.g. delivering, visiting customers c) to drive the children to and from school d) for domestic purposes, e.g. shopping, visiting friends e) for holidays C______________________________ Do you own a car? Yes No (lf Yes, move on to Question 5; If No, answer Question 2) D______________________________ Rate the quality of the food in the cafeteria in relation to the price. 1 5 1-Bad 5-Excellent E______________________________ What sort of things do you like to do on Sundays? ___________________________________________
  • 3. Here are the ten commandments for writing outstanding survey questions: https://www.qualtrics.com/blog/good-survey-questions/ Assessed assignment I (In groups of 3/4): How far are people really ready to go to guarantee equality and diversity in society? Using most of the survey question types we covered and heeding the recommendations contained in the above-mentioned ten commandments, choose an angle and write a questionnaire revolving around equality and diversity, be it in politics, education (college admissions...), entertainment, the household, in the workplace etc., hand it in and carry it out (you might want to use Surveymonkey, Survio or Google Forms or any other online survey writing service).
  • 4. Basic report-writing structure Title Introduction and/or abstract and/or reasons behind the research Procedure Findings Conclusions and recommendations In this report we present the findings of a survey carried out in order to evaluate the induction of first year Political Science students in 2019-20. On the basis of these findings, we then make recommendations for possible changes for the academic year 2020-21. ______ first year students were interviewed approximately one month after their arrival at the university. Results Question 1 What has been the most annoying aspect of the Political Science faculty/campus for you so far? a. the way some of the lifts keep breaking down (4) b. the fact that you can’t open the windows properly in classrooms (10) c. getting lost trying to find the library (5) d. other: the coffee machine running out of milk (2) e. Nothing has annoyed me (4) Question 2 Recommendations Given the findings described above we make the following recommendations for : 1. The faculty should give priority to making windows openable. Signed:
  • 5. Expressing recommendations and requests: Most recommendations and requests are either important or urgent or both... In pairs, identify synonyms of these two words. Important Urgent What verbs would you use in order to make your recommendation: Online tutorial on the subjunctive: http://www.englishpage.com/minitutorials/subjunctive.html Your notes:
  • 6. Fill in the blanks below with the correct form of the verb in brackets: I strongly advise that the C.E.O. ____________ present at the meeting. (to be) The health authorities demanded that the company ________________ the product from the market. (to withdraw) It is recommended that the auditor's advice always_______________ seriously. (to take) The prime minister is adamant that his words _________________, it would send the wrong signal to the international community. (to misinterpret) The unions insisted that their representatives _________________ in the negotiations tomorrow. (to take part) The board requested that the meeting ___________________ .(to postpone) Mr. Smith asked that Mark ___________________ the final report before the end of the week. (to submit) Our Marketing Manager suggested that we all ________________ the product presentation tomorrow. (to attend) In the event of a fire it is essential that all residents of the Hall _________________ to panic. (to succumb) The mayor urged that a security perimeter _______________________ put in place by the police immediately (to be)
  • 7. Survey of theatre-going intentions throws up surprising results Research finds resurgence of interest in plays among younger people – and change in attitudes to audience etiquette. A higher proportion of people went to the theatre last year than attended a music concert or sporting event, with teenagers saying they are more likely to go than older people, a survey will say on Thursday. The research seems to defy any notion that theatre audiences are intrinsically middle-class and middle-aged. In fact, the most likely age group to say they will attend the theatre is 16- to 19-year-olds, with 45- to 54-year- olds the least likely to attend. The statistics are revealed in a report commissioned by Ticketmaster to look at the broader state of UK theatre. Sophie Crosby, a vice-president of the company, admitted that she was stunned by some of the statistics. "I asked my team to check the data five times about the number of people who said they'd attended a theatre event – it was 63%, and by no means limited to middle-class and middle-aged people." She said the research was prompted by changes her company had noticed in ticket sale trends over five years "towards a younger and less affluent customer base. We thought it would be interesting to try and understand it more." The appetite for theatre among young people is striking. In age terms, 87% of 16- to 19-year-olds said they were likely to see something at a theatre, compared with 66% of 45- to 54-year-olds. More generally, 63% of people had been to the theatre in the past year, while the figure was 53% for music concerts and 47% for a sporting event. Alistair Smith, deputy editor of the Stage, said the figures about young people and theatre were fascinating. He added: "There have been an awful lot of initiatives and theatre has tried very hard over the last few years to target younger audiences, and we're seeing that pay off." The report has much that will give food for thought. For example, only 26% of people who went to a performance at a subsidised theatre knew it was subsidised. "Is that a good thing or a bad thing?" said Crosby. "I don't know. Is it better that people just go the theatre and enjoy it?" For some reason it is distinctly different in the north-east, where 47% knew they were visiting a subsidised theatre. It also shows an appetite for experimentation. The report's authors write: "The theatre world has been insecure about its future for years now, but our report shows there is little reason to be cautious." The report also throws up interesting attitudes towards behaviour in the theatre, with 13% thinking it acceptable to whisper and 80% admitting doing it. Meanwhile, 10% think it acceptable to take a photograph, more than for whether it's OK to check your phone (8%) but less than the figure for eating (17%). Nearly one in four tweet about what they have seen or are about to see, rising to 47% among 16- to 19-year-olds. The report suggests that the best-known show is Phantom of the Opera, with 94% of people showing awareness, compared with Once the Musical, which is under 30%. Crosby said she hoped the report would be of benefit to the theatre industry for which there was a paucity of information compared with cinema. "At Ticketmaster we have a huge amount of transactional data, but were missing data on how people feel, how they behave and what motivates them. We hope there will be nuggets in here that will help the people who market theatre and sell the tickets." Mark Brown, arts correspondent The Guardian
  • 8. Individually, please answer these questions: 1. How is the article conceived? Which part(s) of the structure we covered is/are missing? 2. Note interesting words or expressions you might want to use in your report on your own findings, especially those: - describing trends and findings - introducing new concepts - explaining causes - emphasizing or stressing something in particular - introducing likely consequences - linking ideas 3. Did you find the article repetitive? Why/why not? 4. If you enjoyed reading this article, what do you think are the elements that made it a good read ? 5. Using the subjunctive, write a recommendation to the people who market theatre and sell the tickets
  • 9. Here is another report on survey results: NHS survey reveals staff are determined to make the best of tough conditions Findings of world’s biggest workforce study are both shocking and uplifting – and should prompt healthcare leaders to act The latest NHS staff survey – the world’s biggest workforce study – is both shocking and uplifting. It highlights appalling communication by senior managers, increasing anger about pay and signs that discrimination is on the increase. But it also reveals extraordinary resilience under pressure. Almost half a million staff responded to the questionnaire last autumn. The growing pressure for action on pay is clear, with just 31% saying they were satisfied with their pay. This is a fall of 6% since 2016, one of the biggest changes in the survey. The number of organisational “never events”1 remains stubbornly high. Around one in 50 staff experienced physical violence from other staff in the last year and around one in four reported harassment, bullying or abuse from staff. Around one in eight experienced discrimination – and more of it came from colleagues and managers than patients and service users. Just over 84% believe their organisation provides equal opportunities in careers, a figure that has declined steadily over the past five years. One of the most worrying revelations is that the poor performance of ambulance trusts evident in the 2016 survey continues. Compared with other types of trust, as well as clinical commissioning groups (CCGs), their training and development is strikingly poor, they are far worse than other NHS organisations for discrimination and equal opportunities, worst for illness due to work-related stress, worst for organisational and management interest in their health and wellbeing, worst at giving staff appraisals, worst for appraisal quality, worst for team working and worst for staff engagement. Ambulance trust staff are far behind everybody else in feeling their managers and organisations recognise their value. There are clearly fundamental problems with the resourcing and management of ambulance trusts. These weaknesses have long been evident in response-time data and Care Quality Commission inspections. NHS leaders need to get a grip on this, to understand the root causes of the problems and how local leaders can be supported in addressing them. The results for CCG staff are intriguing. They had by far the highest response rate to the survey, at 80%. They come top for staff recommending the organisation as a place to work and they feel the most valued. They are well ahead in being able to contribute to quality improvements. But they come bottom for satisfaction with the quality of work they are able to deliver and are well behind every type of trust in feeling they make a difference to patients. So commissioning2 organisations are well led and run, but there is doubt about the point of it all. Communication from senior managers across the sector is awful. Only a third of staff believe communication is good, although this represents a steady improvement from the 2013 survey, when fewer than 30% of staff said it was good. Even the best-performing trusts are struggling to get above 50%. With so many communication tools available to managers (including talking to people), this figure should be a lot higher. Two-thirds of staff say they are able to deliver the quality of care they aspire to, fewer than in 2016. Staff engagement has declined for the first time since 2014. But despite many areas of concern, the staff survey demonstrates extraordinary resilience. There have been small declines in satisfaction with resourcing and support, motivation and recommending their organisation as a place to work or be treated, but the fact these results are holding up pretty well under intense pressure across the system shows a determination to make the best of tough circumstances. Many trust board meetings now begin with a patient story, intended to illuminate systemic issues the leadership needs to address. Perhaps the occasional story from a staff member would help NHS leaders understand what it feels like to be part of their team. The Guardian
  • 10. 1. Never events are the "kind of mistake" [i. e., "medical error] that should never happen" in the field of medical treatment.[1] According to the Leapfrog Group never events are defined as "adverse events that are serious, largely preventable, and of con cern to both the public and health care providers for the purpose of public accountability. 2. Commissioning is the process by which health and care services are planned, purchased and monitored. 1) Identify the abstract 2) Complete the following table with all the trend description language you can find in the text and pencil in all the graph description vocabulary you can remember / think of: Goes up: Goes down: stays the same: 3) Identify all the opinion adjectives and adverbs used to describe the situation across the article: Adjectives: Adverbs: Adverb + adjective collocations: 4) Highlight all the conclusions drawn throughout the article. Underline the linkers used in these conclusions. What other purpose do these sentences serve? 5) Identify typical advice-giving collocations: 6) Describe the tone of the last paragraph. Assessed assignment II (In groups of 3/4): Write a report and devise a presentation on the results of the survey you carried out on equality and diversity. Make sure you include some of the specific vocabulary we covered and do not hesitate to use the subjunctive :)